This is the cutest little bakery! I have been coming here for treats for years and I havent ever had a bad experience.They had a great assortment of delicious treats, drinks and merchandise. They alternate the cupcakes every day so there is always something new and their macaroons are to die for, I have to get a few every time Im there!! The girls are always so enthusiastic and sweet that it makes the experience every better.Hands down this is my favorite place in town to get my cupcakes and macaroons.. As long as they are open I will be a customer!
This place is literally then best ever my family loves it and misses that it’s no longer in Provo. Every time we go to Idaho we stop here to get frappes. One of my favorite places of all time. Sometimes when I’m sad I sit and think about this place and all the delicious things and get happier and sadder all at the same time! 10/10 recommend and that’s why I’m doing this haha
This place has a little bit of everything when it comes to desserts. Cupcakes, cookies, ice cream, frozen drinks. Its a great place when you have a family who has diverse dessert wants.My favorite cupcake is the chocolate Raspberry one, with the white cream cheese frosting and the raspberry on top. Always moist, delicious, and the perfect amount of sweet.My daughter loves their german chocolate ice cream. My other daughter got a frappe and it was amazing too! You just cant go wrong here.
The cupcakes and macarons are delicious and affordable! Friendly staff and atmosphere!
Fantastic service!! They had amazing dessert options, and I got just about one of each of them. They are so DELICIOUS!
We had a surprise 80th birthday party for my Mom recently. My sister got cupcakes from this business and can I say OMG they were the best I’ve ever had! Soft, melt in your mouth and so much flavor! I don’t think I can do cupcakes from anywhere else now!! Totally delicious!!!
I love the cupcakes and Italian sodas here but Ive had some pretty bad experiences with the staff members. On my most recent visit I walked in right after someone else and they refused to sell me a cupcake even though it was ten minutes until closing time and they were willing to serve the people in front of me. If it was a sit down restaurant I would understand but all they had to do was give me a cupcake which takes three seconds.
I dont like to be made to feel like I have to tip.I bought a cupcake and paid with my debit card. She turned the computer screen around and asked if i wanted to leave a tip I can just select how much on the screen.Really???Like Im going to leave a tip for a cupcake!
My family and I thoroughly enjoy Coco Bean! Personnel that run and operate this establishment are some of the nicest people with friendly attitudes and welcoming to everyone that enters. Every time I’m in Idaho Falls I stop and have a cupcake or ice cream. Anyone that uses Reeds Dairy’s ice cream and then puts Coco Beans cupcakes mixed in it, is a genius. You won’t find a better environment, cupcake, cookie, ice cream, and cake pop in Idaho. Guaranteed!!
We buy cupcakes here at least once a month and they are always so helpful, friendly and easy to work with! And the cupcakes are delicious and beautifully decorated!
Macarons were so tuff on the inside they must have been overcooked, or very old. Cookies were awesome though.
I am BEYOND impressed! We had a miscommunication with Mothers Day gift for our community and the Monday before Mothers Day we called requesting 125 cakes pops. They had them done by that Thursday and they look AMAZING! I was very rushed while picking them up and the employee was incredible! She took payment over the phone and offered to run them out to my car to save me every second! Very very impressed!!
Awesome guest service. Owner personally took care of my order and was so awesome. Definitely recommend them if you’re looking for a convenient way to celebrate or just looking to satisfy a sweet tooth!
Best macaroons in town. Every flavor is so yummy!! Great customer service.
I called the store before they had opened (I didnt know their hours) the woman was very accommodating with my over the phone order. She even offered to get my order out to me before they opened. Thank you for the great experience!! Great customer service!
Cupcakes, cake pops, and ice cream are amazing!!!!! I absolutely love all three of those things and get them for every birthday and holiday! However, their macaroons are crunchy and dry I would not recommend those....
Cupcakes are small, not too much flavor. The cocoa tastes strong bitter and a bit bunt aftertaste. Then tried to charge $.25 cents for a small plastic cup of water for my grandson. Do yourself a favor and take your money and time elsewhere
I think it is well understood that these are expensive cup cakes and other items, so don’t plan on being cheap if you want to go here.The cupcakes are not bad, but the frosting is the secret. It is amazing and there is always plenty of it.Recommend if you don’t mind paying for a tasty treat.
The flavor was quite delicious of their chocolate cupcake. I really enjoyed it! It was totally dead whilst the rest of the plaza was full of people on a Saturday night.... weird right? The staff was friendly. The reason Im giving this an (average) rating of 3 stars is because of the odd scent in the building and the inconsistency in cupcakes. If you look through the glass display, you can totally see how several flowed out of the paper. I expect this when baking my own, but not when a company does this for a living. My other minor complaint was how few flavors they had available when compared to other companies doing this similar line of business. I think I saw a sign on the way out that said ice cream but where was it? Am I blind? Id definitely recommend giving them a shot, but I would rather try another cupcake shop for a future visit.
If you are looking for a nice, well-managed, petite place to hang with some friends, this is the place. Grab a cupcake and sit down, or take it to go. The cupcakes make lovely gifts and are delightful. Ive rarely tasted cupcakes with this quality. The staff are very helpful, and I appreciate their patience when Im indecisive. While the prices may seem a bit high, the delicious, rich cupcake you get in return is worth every penny.
A bit pricey for a dozen. They say you get two free when you buy a dozen but even with the free ones, you’ll be paying a pretty penny. My wife loves the German chocolate cupcake. I like them all pretty much. It’s cool they have unique flavor but if you go later in the day they can be a bit dry. But they are pretty big to me. I’m a big guy and one fills me up and hits that sweet tooth!
Best cupcakes around town! And The staff is always kind and happy to see you!
Very friendly staff with great selection. Some interesting flavor combos.
You haven’t had a cupcake until you go to coco bean! My fav is ultimate brownie. Ask them to heat it up and you’ll never look back 🤤
I just went here for the first time and was grossed out that the girl who helped us did not put on any gloves when getting our cupcakes out even though there was a fully filled box of gloves right on the counter and easy to reach. She just reached in and grabbed them and threw them in a box and about 30 seconds later wiped her nose with her hand a few times while we were checking out :( if you work in the food industry please wear gloves when serving your customers food! I would like to give them a one star but my fiance really likes their cupcakes.
The Cocoa Bean is still my favorite place and first choice for cupcakes and cookies 🍥🍪💕 the staff is always friendly and accommodating when I cant make up my mind lol.
Great service! DELICIOUS cupcakes. Im talking about perfect. 5+ stars in my book
There are a few very good cupcakes that are worth a try, but the rest are not worth mentioning. The problem I have with this location is the staff. They dont seem to care about the customer very much, and act like its a chore when you come in for something. Most of the staff do not wear gloves when removing items from the case, which is really gross, and then you see them wiping counters or playing with their hair or phone after. Not to mention this could be an allergy/ gluten problem for some people if there is cross contamination.Dont get me wrong, I do enjoy coming here on occasion to get a yummy overly sugary treat, but when I do, I am reminded why I dont come in more often. Changes to staff or better training need to be established.
Delicious cupcakes with great flavors. Cupcake cream (Reed Dairy+Cocoa Bean) makes it worth the trip every time! The staff makes being there a great experience.
Good sweets but for me the coffee was too sweet.
Little known fact: Cocoa Bean cupcakes are laced with gold, thats the only reason I could explain the price. ($2.75 per cupcake; 13 something for half dozen). Even though the prices are enough to make me shed a tear as I take the money out of my wallet and wonder what sacrifices I will have to make for the month for a golden cupcake, the service is extremely friendly and professional.
My two sons and I picked up a dozen cupcakes yesterday for my husbands birthday since they are closed on Sundays. So the bakery/shop itself is cute and clean and the italian cream soda I got was pretty good. Since I didnt call ahead I had to pick my dozen cupcakes from the cupcakes in the case. We got a variety and thought the cake itself on all but one flavor was a little dry and very crumbly! As another reviewer said, LOTS OF FROSTING!!! It was delicious but almost over powered the cake. Honestly for the $40 we spent we were pretty disappointed cupcake wise. The staff was ok, quick but not very friendly. Overall we might give it another try, definitely gonna ask for the freshest baked cupcakes.
Cocoa Bean is amazing. Loved it SOOOOOO much. Definitely a buy.
Great little shop! Love the flavors and the ice cream is amazing!
Raspberry chocolate cheesecake is to die for! I so wish their Utah Location didnt close, we were huge fans!
Cupcakes were delicious! The place is nice and employees were super nice. Cupcakes were more on pricey side
So my husband and I used to live in Idaho Falls and would ride our bikes across town just for a cupcake or ice cream. The place was clean, the people were friendly and the cupcakes were some of the prettiest things I had ever seen...we moved away and came back in today for a blueberry lemon cupcake and I have to tell you, I was really disappointed with the experience!The girls behind the counter were actually pretty rude and had no sense of humor along with over charging us. I was sad to see that not as much detail has been placed in the look of the cupcake and the one I had come for were all burnt. So I chose a sugar cookie instead and the frosting was more like butter than frosting, I couldnt finish it.I hate to be that review but I think its taking time for the little things that make small business this nations backbone.
Used to be my favorite cupcakes, but they have decreased significantly in size and flavor.
Best in cupcakes. Best in coffee. And you can get a milkshake there, too! Whats not to love?
Omg. The icecream is made with cake. The cupcakes are great and the workers are informative and polite
I love the Better than Whatever cupcake! ...and you can never have enough frosting! Yummy!!!
The Samoan cookie will blow your mind! And the drinks are a heavenly way to warm up or cool down depending on our crazy Idaho weather!
Best cupcake Ive ever had.
This place has very good cupcakes. A little pricey, but worth it if youre a true cupcake lover.
I entered the Cafe at 10mins til closing & they still let me purchase cupcakes--without giving any attitude! Thats an automatic 5-star rating. It was my 1st experience having gourmet cupcakes like these with wild flavors, but I can say the kinds I had were Soooooooooooo Frickinnnnnnnnnnn Amaaaaaaaaaaaazing! My daughter loved them, and fiancee loved them. I recommend to every friend & will even be purchasing cupcakes for my upcoming wedding.
Great food and service
A favorite place for cupcakes and ice cream. It isnt too expensive, even though the food is quite fancy.
The staff are helpful and patient here. The food is delicious, though a bit high in price.
The staff is always great and everything is delicious. Cake Balls, Cupcakes, Frozen Drinks, Hot Drinks, and Ice Cream too!
Cupcakes are nothing special. Way too much frosting. Extremely over priced. Milk was very sour. My son threw up in the car.
Delicious cupcakes and sweet drinks.
Ive been a customer since the Idaho Falls store opened, and as Ive been back and forth between IF and Rexburg over the last few years, its always my go-to spot for treats!
A little pricy for the quality and size of the cupcakes.
Way too much frosting and the service just sucks. Wish I could give it no stars
Wonderful Cupcakes!
Super good