The retail prices will stretch your rectum to extremes. Most people are not aware if they own a business they qualify for a west marine advantage account and the price reductions put them below and on par with any competitor. I r0utinely see retail prices cut in half on consumable items. Today the epoxy thats retail $99 gallon everywhere else is $107 at west marine ....but was $84 at west marine after my discount

Surprisingly nice inside. Had a good variety of items for all sorts of things. We were pleasantly surprised when we walked in. Well be back.

I go here often. Slow to restock but a great store

A women named Chris was so incredibly helpful and friendly while I was getting my fishing license. Fantastic customer service with a smile.

If you like being put on perma-hold by someone who clearly doesn’t know how to use the parts system, then this is the store for you. Tired of being productive? Sick of easy-to-use online merchants? Try beating your head against the parts counter at this store. It’s just the kind of frustration you’re looking for.

Pretty much the only place I shop for my sailboat Im refitting. Its expensive, but anything boating related is that way.

Dont waste your time. I went in to look at some options for sonar and I had questions but not a soul wanted to give me the time of day in this place. Every time I go here and need help every single employee acts like Im a burden to their day. They also say they have a price match but half of there store is self branded stuff that I can buy for half the price elsewhere. Seriously avoid this location at all costs.

The current staff seems to have no experience. They cannot help find products on their own store. They are otherwise nice and friendly, just helpless.

They have a great selection of marine gear, I found everything I needed for my boat, and more.

Well stocked and very clean atmosphere! The staff was helpful and distant, as we all should be these days. There were more fishing options than I expected, which was perfect for a 7 year old boys birthday! Thanks for saving the day!

Honeslty would not recommend people to shop here so go to Walmart or some where else they treat there employees bad I’ve heard plenty of horror story’s from here from no breaks to trying to rip off a customer to upsell something they really don’t need

I have posted before on Yelp, but this is absolutely the last time I go to this West Marine. So many reasons including they only have have of what you need so you have to go someplace else, but the visit on Saturday, May 1st takes the cake.Headed to West Marine Anacortes at 5:30 pm, after looking to see they closed at 6. I arrived at 5:44 pm and the door was locked, Two people came to the locked door and let a customer out with his bag (not posting one the peoples names). She said we could not enter because there was a DATA problem.......keep in mind it was sunny out on a Saturday night and someone else just purchased stuff. The employee was condescending. I asked for the managers name and she replied with i am one of them...She then said Toodaloo and closed the door in front of us.I honestly dont understand how this place remains in business. Do yourself a favor and shop someplace else.

I buy company rain gear here, they are always helpful when I need something specific.

Beautiful store, well stocked, helpful staff.

I am so disappointed with the service we got today from West Marine in Anacortes.The gal, that was supposed to help us with our swim deck questions was very Rude,Disrespectful. And very uncaring.I will be calling the manager at West Marine in Anacortes tomorrow morning to hopefully get this resolved.

One of the largest West Marine stores in the region. Great sales if you are patient. Good customer service.

West Marine. Sometimes you need them. But their prices are outrageous.

I just want to say how rude one of the lady employees were when they approached me today. She literally cussed me out in front of my children and I did absolutely nothing but take a drink from my protein drink. She cussed me out and told me to leave and go outside all because I wanted to take a drink 😢 I understand people have a rough day but don’t take it out on customers. I did ABSOLUTELY nothing wrong. I HIGHLY don’t recommend shopping here when they are so incredibly rude.

My husbands favorite toy store.

This is a large, well stocked store with many items boaters would need. They can order vastly more than is on display and have items delivered quickly. Many of the employees are experienced boaters and can provide good advice, although recently this is weakening a bit. They have a price matching guarantee. We are sad this corporation has recently chosen to focus more on clothing and less on hardware and equipment.

Good boat parts

In and out super fast. I grabbed a $22 set of polarized sun glasses to replace my broken ones. A guy greeted us at the entrance and had us a new marine radio in less than an ocean moment. I dont know exactly what that means, but, we were in and out, super fast.

West Marine is fairly expensive in general (paint for example is as much as 4 times more than fisheries supply). I see it as a convenience store. That said, the staff at this particular West Marine is excellent. Knowledgeable, friendly and helpful.

One can always count on West Marine to have a good selection of boating parts and paraphanelia, but for a price. This is one of the bigger stores and is the one place in Anacortes I know will have what I need. I always leave knowing for sure I could have found what I bought for less somewhere else. However, the time and effort to find the better price is rarely worth the savings. In the end, the convenience of West Marine having what I need makes their inflated prices well worth it.

A well-stocked and staffed store that caters to all types of boaters. Many feel theyre over-priced, but I have found their prices competitive product for product. Can you get a shackle or turnbuckle for less at a hardware store? Sure, but not one that is marine grade and will thus help ensure your safety and return to the dock. If a $50 part stands between me adrift in the rain or having a good meal at a local eatery after returning home, its a no-brainer. West carries quality products and know their stuff!

I understand this stores target market are yachtys, and for that, maybe I should rate them higher, but A) there arent many options available in terms of stores for basic boating needs, and B) 60 bucks for a deck brush???? My goodness. But the staff is courteous and they are willing to help. Awe hell. Ill give em 4 stars. But come down on the prices please!

Out of stock on bottom paint

Lousy, rude customer service.

Needed a few last minute things for the boat I was helping to take to Ketchikan. Staff always helpful and I always seem to find what I need. Handy place!

Price of fuel tank was $25 more than the sticker on shelf. Didnt find that out until long gone. Great...

Excellent customer service. Very nice and knowledgeable employees. Great place!

If you wait long enough eventually someone will help you and then if you wait even longer youll find someone who knows where everything is one good thing though theyll do compared to pricing with Amazon

Great selection of boating and fishing gear. They also have nice clothes and shoes. A bit pricey.

Alway over priced, always....

If you need stuff for your boat. Its the place to go. You do need to know what you want and need. At times you will get a clerk who is knowledgeable, but maybe not.

Never going to buy from them again. I have a West Marine radio that I bought from them a couple of years ago. Rarely used due to illness. The battery was bulging and cracked. I was surprised when they said that it was too old for warranty. What shocked me is that I cant even buy a new one. They discontinued. The guy told me that the battery is dangerous and might explode! They did try to sell me a new one.

This store had no service at all for being such an expensive store

Great place for all of your boating and fishing gear.

Awesome! All of the staff are very knowledgeable, helpful and super nice.

Service and parts desk staff were great, phone customer service lacking.

Although they couldnt find what I needed they looked it up on computer so I could go home and order online. Thank you so much!

Terrible customer service today been going here for years ruined my day ... had to go across the street to purchase covid masks 50 dollars just to get in then my 10 year old needed to use the restroom and could not so we had to leave..originally stopped there in hopes to find some buffs to use as masks because nobody has anything awful day thank west!!!!

Thanks to the new price matching policy, I now get a 50 percent discount at West Marine. Wish they would just price things reasonably to begin with.

Exchanged a deflated Taylor bumper with ease. Good customer service

The experience at west marine is always better then the last time I was there.

Lots of cool fishing gear but the socks are way expensive and they didnt have any plastic knife holders for my victorinox

Big selection, prices normally match, but great when you dont have time to get something online.

Cashier named Carolyn working today at the register was both rude and incompetent. Normally I like the staff at this store. Carolyn had trouble keying a number on a package, repeatedly missing a number or getting it out of sequence. I pointed out what she was missing and she refused to accept my help. After 10 minutes of this, causing a customer backup, she called a manager who quickly typed the right number in. Carolyn refused to accept she typed the number wrong insisting the register wasnt working. The manager just walked away.

A wide selection of everything marine. We have found that sometimes their prices are quite high, while other times, they have had the best prices.Everytime the employees have been very knowledgeable and helpful.

Awsome customer service. Helped me with marine paint . Very knowledgeable. They have everything you need marine.

Good selection, fair prices

Its really the only place in Anacortes that supplies boaters needs.

Their stuff is good quality but the price is massive. Went looking for a shirt 80$ thats a lot of somolia for s shirt.

The store is well stocked and the service people are knowledgeable.

Has the items you need, and friendly staff

Very pricey, but a good store none the less...

Great selection and knowledge staff

Customer service is spotty at best. The representatives may know a lot, but it appears that they are trying to do anything but talk to customers

So dedicated, opened July 4th

When you go, ask for Huckleberry. Hes the best customer service representative. In there.

Good selection, helpful staff, fair prices.

Great customer service

Remember that you are here. Aat. The. Best. Store. In. Port. Townsend

A bit pricey, but great selection.

They are very nice and I was able to get help with in a reasonable time. The CO.is up to dated!

Has all your Marine supply needs and expert help

They have product but thier sales force is poorly trained.

Marine supplies...everything you need, a little expensive but quality is good.

Not as cheap as buying online, but not that much more expensive. With the extra price to have a large selection, knowledgeable staff, and ability to touch and feel before you buy.

Kinda spendy but had what I needed and more. Worth the drive from oak Harbor.

Great place to get your boating needs

Love the merchandise but pricey

Great service. A tad pricey.

Friendly helpful service

Friendly staff with a good selection if most basic boating needs including foul weather and outdoor gear. Easy walking distance to the bigger marinas in Anacortes.

Excellent selection of boating and marine items. $$$

Has what you need but expensive

Large selection, informed staff

An icon in this area...they have it all. Numerous locations locally!

Overpriced, but then again they have what most boaters need. Customers, you will get short shrift if not spending more than $500.

Long time business most everything you need

Great selection.

Friendly, helpful staff!

Everything you need and some you dont.

Very helpful staff

Good inventory.

Very helpful staff

All your boating needs

Bargains and selection.

Great staff!

Helpful and quick

Went for clasps and found some

Waaaaaaaay over priced

Expensive

Great people

Expensive

Expensive

Prices high

Fish on