On March 28, 2021 I placed calls to both Kevin Klein and Brian Krantz about a Ranger Tug they had listed. In Boat Trader it was showing as available, but after I didnt hear back from either of them that day, I also found it on yachtworld.com and it was listed as Pending. Fine, but they couldnt even bother to call me back to inform me that it was sold. Probably will use a different broker to contact them if they ever have another boat I am interested in.
The worst customer service ever. Went to look at a yacht, the guy left, did not stick around to answer questions. Then when I went into the office, both workers ignored me and did not acknowledge I was standing waiting for 19 minutes as they talked on the phones, so I left.Would like to give zero stars.Also, the yacht they were selling was utter garbage.
Excellent conpnny and staff to deal with. Very knowledgeable indeed!
Bought a used Sargo from Brian and the team. They bent over backwards to make this happen- awesome and honest- and not cheese at all. Brian has been responsive day and night even after the sale to even the most mundane questions that I have had, and is Moreno of a “boating lifestyle consultant” than sales guy. Truly a good experience and would recommend.
We love boating! We were looking for a Anacortes Yacht Broker that we could trust and help us find the perfect boat for our family. We needed a lot of indoor space for our kids to be comfortable as well as a great fishing boat. We were doubtful that we would be able to find the perfect fit. Inside Passage Yacht Sales were able to make all of our boating dreams come true! They were very honest about possible down falls and so we knew exactly what we were getting into and knew all of the ups and downs about each boat that we had been considering. The purchase process was simple and we are glad to have made such great friends in the process.
This is my second trade in with the inside passage yacht team, Brian certainly knows his stuff when it comes to finding high quality boats and yachts.I didnt expect to upgrade for a few years but once I saw my dream boat it had to be mine, Brian traded my last purchase at a good price so I could sail away with my new yacht in the same day.I would happily recommend Brian and his team to anyone looking for a quality service and good prices.
My boat is for sale up there and I was just going up to I check on it its a really nice place and nice drive and Anacortes is great running neat places to see and and go up there so go and enjoy yourself and if youre up there buy my boat please
The sales guy that i met was very polite and attentive he opened anything and everything that we asked him to without compliant.Which is pretty cool because