Friendly, efficient and good prices. Nicely decorated as well with very comfy chairs
Most experienced help and just fantastic place to go for most hardware fun. Friendly, fast service with people that knew how to fix any problem. Also check out the plants on hand. Most intersting gifts to find.
The garden is wonderful.I was a little taken back when I asked for help with a special bouquet for a special occasion. I repeated that I was broke so I needed it to be cheap.I ring up at $70+ 😕The two helpers were so nice butI still felt like I was taken for a ride. 😒I like them for some things but I usually hit Sebos first.
Associates were friendly, knowledgeable. Every Ace Hardware have the same friendly and knowledgeable. My praises to the management
Ace is great -- staff is always super helpful and friendly. Best hardware store in town.
Very helpful staff, convenient 2 block walk from the marina for visiting boats
Great location. Hopefully staff. Had what we needed.
This store is great, the staff is very helpful, prices are good, and they do a good job keeping items in stock.
Multiple clerks asked if I found the things I needed. Good employees.
ACE is a place you can count on! This is a nicer little hardware store, with almost everything you need. Very convenient 👌...Why then 4-stars...limited parking, not enough persons on the registers, lack of proper social distance at the check-outs, and quality on some product may be questionable 🤔. Other than that...a nice friendly hardware store to have in your local neighborhood 😉
Great hardware store with very helpful employees. They always seem to have what I need. Support local business!
We love our Ace! They have all the things we need and I can get my fishing license here too.
Rude staff. pregnant wife was kicked out because she cant wear a mask and needed to grab a couple things. reasonable right to service must not exist.
I would like to give a special shout out, and “Thank you very much” to Andy! What a great guy, who knows what customer service is all about. Every time my wife and I are shopping, if I ask him a question he will drop whatever he is in the middle of to find what I need. Tonight it was weed and feed, spreader prices, and garden stakes. Another time is was specifics on a brugmansia (angel’s trumpet). He had the ways, and means to find how to feed, and care for it from a start. Again, thank you kind sir for all you do! You are a compliment to ACE, and to the city of Anacortes.
ACE has a wide variety of hardware components and knowledgeable staff to help with my custom projects.
Best hardware store Ive ever been in
Wonderful help😀 great staff. Thank you!
Shopped in garden area & the gal could not have been more helpful! Thanx Ace
Lots of variety. Neat stuff.
Really impressed with the customer service and the product knowledge by your staff
Great well stocked local hardware store is a huge asset in our small town
A fast trip to get plants and painting supplies. As always, the help was exemplary and we got everything we needed in record time. Friendly service and great supply of everything.
I have been coming to this store for a couple of months now. Today I came in to purchase a few items and as I set the items on the counter, I was told my mask did not meet protocol to be in your store. I told the cashier to have a good day and left. As a small business owner of many businesses I understand you have the right to refuse service to anyone for any reason, but policing citizens for wearing a mask that is in not in compliance seems a bit out of the ordinary to me. You do not know my health background, so one would think the fact that I had a mask on when I came in to avoid any problems would have been acceptable.I will plan to do my shopping elsewhere.
Great variety of products. Always friendly and go out of their way to help. Good Job cousin Randy and crew.
There was a significant price discrepancy between the shelf price and the register price of an item I was purchasing. The employees who went to check the shelf price agreed but said the higher price was correct and thats what they would ring up. I said that they should honor the shelf price and th one of them said very tersly oh thanks for telling us our job!. So I said, huh, ok nevermind, Ill order it from Amazon instead of trying to support a local small business and I left. I have supported my local Ace for many years but will now only be shopping at Sebos Hardware in town.
People are so friendly. They always have everything I need.
Very helpful staff! Willing to order anything they didnt have in-store. I left with everything I needed. Also, something that was nice, is they picked up everything heavy. Im a small woman and it was so nice not to have to worry about it.
Wonderful customer service! They have an amazing variety of inventory geared to our community and the time of year. Great plant selection and I buy my bird products here year round.
It is great yo have a local hardware store with friendly, knowledgeable staff.
Desperately needed a part, ran from the Cap Sante Marina to this store on foot. Got there at 5:55 pm, Five (5) minutes before they closed, the employee was already closing the store gate. Sorry, come back another day he said. No worries, we wont be back.
People are really nice, and help you find the right thing that you need.
Great little Ace store, probably the smallest Ive ever been in but the associates were very nice and friendly and helpful.
Great selection of kitchen ware
Again another one of my favorite places to go to gain knowledge on local planting tips.It is also the place I buy all my yard tools they have an exceptionally knowledgeable women who runs the tools store and I enjoy picking her brain along with the others who work there.I have bought plants, bird food, dog stuff, candy, FREE popcorn, I have bought, paint, different types of soils for planting, seeds, stuff for wall hangings, stuff for my shower, fixings for my walls...you need it, I think they might have it or they can get it.Its one of my happy places.
It has a lot of great selection. They finally started carrying some steel products which is nice, whereas before they only had Husqvarna. Prices are a little steep but normal for this town.
Beautiful.
Staff asked if they could help me find something
The helpful place! Its great to have a local General Store like Ace here on Island! Staff and management are fantastic. They will help you find what you need every time!
Very helpful staff
Lady lady.. I know how a how a receipt works 🤦
Went to Ace today for some plants. Nice selection of vegetable and flowering plants. I appreciate the friendly staff and live the new checkout design. More efficient than previous set up!
Peanut rolls are still two for $1.00.Great local hardware store. Many knowledgeable people to help you find what you need. They will also provide good advice if you have a question. One of my favorite weekend stops. Dont forget the fee popcorn on the way out.
They had what I needed. Good variety of electrical boxes.
Competent staff and friendly. Exactly what you want. Great prices too
Went to the store with plumbing problems and questions. A store employee approaches me and ask me if I needed any help. I said yes, explained the problem to him. As he got closer to me, his body odor got stronger. OMG I can usually stand horrible smells, but this guy was bad. After telling him what I needed and he had no clue of what I was talking about. All I needed was a p trap for the sink. Glad Ace has employees who have knowledge of there profession. I would rather drive off island to get my hardware supplies. Ace has gone through some changes with personal and it wasnt for the good of the company.
This ace has EVERYTHING!! The staff are very helpful and nice, my favorite hardware store on fidalgo island and it has good lighting. And they have a barbecue section that i always spent too much time in, brilliant.
Got a great deal on paint for put apartment interior and this springs exterior paint for our home. We have always enjoyed shopping local ACE
Great staff, usually very fast to get in and out
Finding what I needed wasnt hard at THIS hardware store!
Went to a sale that was awesome 65 bucks for at least $1,500 worth of merchandise alone. Please check out the Ace Hardware because the service was excellent and the people were wonderful to deal with will be back soon.
I walked up to the entrance of the ACE Hardware Store & saw exactly what I came for. I walked through the entrance & saw a young employee willing to help me, & had the handtruck I needed, & was on my way within 15 minutes!! Very pleased. Good price, too!
Luv Joeys place Great drinks food and fun 😋😋😋
Staff is always there to greet me and help me find what Im looking for :)
Went in to buy a fishing license at 6:28pm the cashier at the front informed me that the back desk to purchase them closed 30 minutes earlier than the store. I politely responded and said it is only 6:28 and she said, “ya 30 minutes.” Apparently 30 minutes means 32. This would not have been a huge issue had she been polite. I was planning on purchasing a nice expensive yeti cooler while I was there to haul some frozen fish back home in. The owners should train their people that poor customer service results in a lack of sales. I will be taking my business elsewhere.
Like they say ACE Is the place helpful crew and a good selection of common hardware stuff.
I’ve been going to Ace Hardware for years even when it was by thrifty foods in the liquor store you’ve got some of the same old faces and great customer service even with all the coronavirus stuff people are still being somewhat nice
The folks that work here are so friendly and helpful. Got a great deal on some muck boots and other winter gear.
Good hardware store. This particular store was great. Very helpful staff and quick checkout. I went in for one item, and I was in and out within just a couple of minutes.
Staff knows their products very well. Garden section is amazing and the staff in the department are FANTASTIC. Best Ace store in the area.
Very good selection. Ive often found items here that I expected I would have to buy online. But one thing is I often feel like Ive got an employee hovering which makes shopping ackward. I do a lot of diy projects and sometimes I just need to look at whats available as I piece things together in my mind. Bolts and washers are a good example. They have hundreds and hundreds of each and I will stand in an isle for 45 min sometimes to make sure what I get will work for what Im doing. Im not saying its a bad thing to check how Im doing now and then but let me be in my zone while I contemplate 😂
Helpful & friendly staff . Informative with everything they help with
Very knowledgeable and friendly staff and good value.
The Ace Hardware in Anacortes is among the very few chains that I would rate along the top of there game. Why? The people, they are what makes everything you do once anyone crosses into their home. Its like a home full of people who come to your aid because they want to. Not because they have to, but to me, it feels like they genuinely want to get you what you need. To make sure that if theres anything that goes with your item/s, or needs to be fixed about your project, even if they dont have X, Y, or Z that your looking for, they would either send you to this or that place that may have it then they never waver in telling you the closest place that will, or if they can get it in on your time table, they will tell you that too. Not many stores these days have the quality skills to make you feel like you dropped by a family members home and have respect for each of you. These ladies and gentlemen have that gift in each of their hearts.
Friendly. Helpful. Convenient. Worth the slightly higher cost than the mega box store.
Very friendly and helpful crew
Did not have brass fitting I was looking for. Pretty standard part. Had to go to Home Depot
This is Harbin Dumplingss number one stop for parts and hardware. Absolutely awesome customer service. Knowledgeable staff teach you how to do things.
Great customer service and just a fun store to shop in
Excellent customer assistance!
Always friendly and helpful ! They have hard to find parts.
TruFuel $8.95 at ACE but $5.08 if you buy 6 at Home Depot. Called them, yeh that sounds right.
Ace really is the place with the friendly and helpful hardware people. Unlike most places where you can never find anyone to help you or answer questions, I had two people help me until my inquiry was fully aAnswered.
Nice ace as far as ace stores go, this is one of the best
Had the part I needed. Everyone was very helpful and friendly!
Ace Hardware is the place to go in Anacortes when you need something and are unsure where to find it. Most of the time theyll have it. Staff is very helpful and knowledgeable.
Friendly and helpful staff, lots of parts, bits, pieces and fittings on hand, handy to save you a trip to Mt Vernon, if you dont mind paying a somewhat minor convenience markup. Significant selection of nuts, bolts, screws etc.. Some electrical, plumbing and pvc piping. There is an outdoor greenhouse and garden center, which carries fertilizer, beauty bark and soils.
Great service. Always friendly m
Rude customer service tried returning a brand new tool that broke. Wont be shopping here any more and will be letting all the guys doing to construction on the high school not to buy from here
Busy place, which is good. But when an employee is taking on her cell phone, no happiness. However one of the garden center people stepped up and was very helpful.
Great, super amazing staff. Always a pleasant experience
One of my favorite Ace stores. The staff is great. Good selection of hardware.
Love shopping there the employees there are very helpful always nice an friendly.
Made good key
Rude employees
Love this store and for the size they have just about anything you need.
Excellent place for all your Hardware needs and very helpful staff
Loved it, everyone was so helpful there . 👍👍 two thumbs
Good option if you dont want to dive to the big hardware stores.
They have a very big selection. Always extremely helpful and knowledgeable.
Wonderful! I found everything I needed. Hannah was very helpful and pleasant
Super nice people. Very helpful.
I love this one stop place for so many household needs.The joke in my family is I used to ask for Nordy cards for holidays & now, I ask for ACE gift cards... ❤❤❤
Love walking threw there garden area.
Great place to shop. Has alot of variety.
Love this place. Great employees there
Well stocked - it had all of the plumbing and electrical parts I need, and knowledgeable help too. Thanks Josh!
Good spot, could use a little more register help at times.
Love the variety.
Has a great assortment of tools
Great stuff and wonderful staff, I go there every week