I came in for an oil change and they notified me of the many issues my vehicle had (which were true). They told me how much it would cost to fix each issue, which was from what I know was an average industry-standard price, I declined and he said, ok, no problem. He provided me with additional advice for free and I felt no pressure at all during the entire experience. Super friendly staff.
They are always super friendly and reasonably priced. They let me know when my car doesnt need anything, and always gives me.a choice if it does.
I initially gave a one star review because I believed that the shop tampered with a tire patch which I had received recently to try and scam me for a $25 tire patch service. A few hours after posting my review I received a call from the store. The person tried to reason with me and promised me that they would never do something like this. A big part of me wants to believe him however I find the probability of receiving another hole in my tire in the span of 25 miles of driving a bit slim when I have only ever had one tire issue in the last 20k miles. At any rate, I appreciate the store’s concern about customer satisfaction. Moving forward I strongly urge anyone with a similar issue to reach out to the shop right away as I am sure the owner will be willing to work out the issue. I will say that I am impressed with how important customer service and customer satisfaction is to this store.
I have been coming here for a few years now and there is a reason why. I always get great service, the excellent quality of work is done by skilled professionals and Im never made to feel Im asking too many questions. The team at the front desk is awesome and I hear that theyve recently opened a new location in Cypress. They are well deserving of any and all the good coming their way!Thank you A1 Automotive!!!
Mundo is always very welcoming & the team does a great job..🤗Decent prices & honest service what more can you ask for...Been coming here for a couple years now & I will continue as long as Im in the area...Thanks A1 TEAM!!🙏👍🙃
Quick service and good prices, Reliable
Their prices are great. Always friendly. I am from south gate and I drive all the way to this shop because they have great customer service. My fiance recommend me to this place. You have a customer for life. Thank you for your excellent service
Good work, expensive compared to other shops, and counter guy was not masked, so not good rating for covid 19 protocols.
Buddy brought his car here so I decided to call them for a quote some place down the street literally wanted to charge me double so my car came here, cars running smoother than when I got it lol
Great shop. Professional, clean, fair prices, and easy to work with. I will be going back for sure. Thank you for the great service A1.
Had a car ran good brought it to these guys because groupon had a good discount. Got a job done car never ran good again. Great job guys!
Nelson and his son always helped with both of our cars. Repaired my wifes cars tire leak several times without charging a dime. Provide honest service advice also reasonable price. Thank guys. You are my to go car guys.
Cant say enough about these guys. I now live 13 miles away from them instead of 1 mile. I still will go here. They are fast and informative, but not pushy. Been coming here since 2007.
Wouldnt have left 1 star if i didnt have to. To post a review. Took my truck to have my a/c checked out because it wasnt blowing cold air. They said i need a whole new system. Estimate, parts a labor $850. Couldnt afford that. So I left. My friend whos a mechanic was in town, some time after. Had him check it. One of the valves in the line was leaking. Also A/c motor wont turn on if it has no freon. Which it didnt. The Part was $12 bucks. Bought some Freon. . all good. cost me $30. Im sure they new .That their professionals.
***Look no further, this is the spot!***I run a small fleet of service vans and let me tell you I’ve used over a handful of other places to service our fleet. We all want a good deal, great work and at the end of the day just an honest place of business that at least does what they say they do. I found myself having to settle many of times for at least 1 of the 3 with probably the last one being the most important. Everything would be going good, so you think and as soon as you let your guard down, BAM! they do something that puts them right there with the rest. So I pretty much gave up on it and figured that’s just what it is. That was till I came across Vincent, Nelson and their team at A1 Automotive. These guys are great and not just the majority of the time, it’s every time. These guys get my vans in and out and most of the time I don’t even have an appointment not knowing in advance myself when things are going to happen or be needed. No more settling for this guy, this will be the only place I take my Fleet and even as of recent my personal vehicles. Just wanted to say we appreciate your services and keep up the good work. Thanks!
I definitely have to give a shout out to this shop about how helpful and professional they were with an issue regarding my 2019 Camaro SS. I was having difficulties with my aftermarket oil cap and low engine oil levels so I googled the nearest shop to my home and found these guys. I rushed to the shop about 10 minutes before closing and I was very impressed with how quickly they attended to my needs (unlike the shop I was at just previously who were less than helpful and even rude - Best Auto Care - avoid them at all costs!)... And to top it all off, these guys didnt charge me a cent! Now that, ladies and gentlemen, is the epitome of courtesy and professionalism. Theyve just earned a new returning customer and I highly recommend others if youre reading this review to give this place a shot for all your auto repair needs.
Great deals! Nobody wears masks 😕
I went there to fix my nissan maxima and they did a really good job the price is fair and the customer service is friendly I would go back in the future
My family and I take our car here when we need to. They have very good customer service. Very courteous to the customers. If you give referrals from somebody who has sent you, make sure that you have them write down the name of the person who sent you there, because they will give you a discount on things like oil changes, if you have referred customers to them and theyre supposed to mark it down. I did run into a problem in this area just recently, where I sent my sister in and she told them that I had sent her and told them my name. Apparently the worker did not put that fact down on my account. So when I came in for my oil change, they were going to charge me full price which is $50. But after explaining what happened and asking if whoever is writing things down about referrals to be a little more careful in the future cuz it wasnt fair to me oh, he did give me a $10 off my oil change. Which I appreciated, as I have sent several family members to this location. They do great work, I feel there a fair price, cuz if you can find it cheaper, youll probably get what you pay for. I really like this place and will continue to come here for all my service needs on my vehicles!
My husband took my car in for an alignment and tire rotation. He was very impressed by how knowledgeable the mechanics were and how fast and efficient they were, not to mention very friendly!Very reasonable prices!My husband was so impressed, that he took his 1928 Ford Roadster in to have the brakes flushed and bled. My husband doesnt let anybody work on his Roadster.I highly recommend this shop to everyone!
I really trust these guys with my car. Weve been there three times for separate car issues and we appreciate their care and attention to detail. They try their best to give you the best price they can.They even gave us a really nice car wash each time,vacuumed the carpet, and waxed our tires? So nice! I highly recommend Nelson and the gang. Plus theres always free coffee and a really nice waiting area.
Always professional and friendly to their customers. Great service, reasonable prices and honest work. I highly recommend them for any car services.
Ive been coming to A-1 Automotive for a few years now and always receive excellent service. Nelson and his team know their stuff and their prices are more than fair. The friends Ive referred to A-1 say the same. Highest recommendation!
This is a first class shop. Professional knowledgeable and very reasonable.
Very friendly staff very knowledgeable happy to help you with any auto motive problems you have were happy to offer me coffee drinks the use of their lobby while I was waiting I recommend this auto shop to anyone with any type of Auto problems very competitive rates this is a family operation so you cant go wrong very honest very pleasant people to work with I will be back next time I have any problems with my truck my car or my wifes car
Very professional and fast turnaround. Honest with the actual repairs you need and skilled to do any job. They caught something that the dealer couldnt figure out.
Great service Great dude behind the counter
Been coming here for many years now and Im lucky to have them. A+ service, great experienced mechanic, and despite how slammed they are due to Loyal customers I still get the attention my car and I need every time I go there even if its just for an oil change. Go see Nelson, he rocks!
The people are nice & honest. They also do a good job on your car. I highly recommend them to anyone. They deal in all cars & trucks.
Had a great experience here, took my car in and he had a look at it free of charge and really helped me out. Great customer service and overall knowledge of his trade. I would definitely go to this repair shop again.
Friendly, honest, and reasonably priced.
This place is great! They made sure they did everything the right way and were very fast. They wont charge you for things that arent necessary and they will let you know if you can hold off on a repair or if you need it right away. Excellent customer service.
Treat you like family and do good work.
I have taken my car there, my ex husbands truck and both my sons trucks there. Had great service, friendly manager Nelson was very helpful and explained everything to me and worked with me on price. I sent my neighbor Michele there she was more than pleased as well. As was my younger sister in her auto repair
A1 Auto was a lifesaver. My wife and I came from out of town to go to Disneyland and something almost knocked our bumper off our car. I called A1 first thing in the morning, I was in and out in under 20 minutes, and barely charged me a thing. Spencer was so great to work with and so helpful in explaining to me what he found and how he fixed it. I was would recommend them to anyone! AMAZING!
Love the people there. They are awesome. They are my number 1 shop for auto services.
Great people to work with. Honest and dependable. They are complete professionals in their trade. Highly recommend going to them first.GM (Mr Arellano) will fix your problem no matter what the issue is.
Family owned. Really know what the heck they are doing. Ive tried the rest and these guys rock at decent prices.
Made an appointment for an alignment. I paid about $60 and waited about 30-45 mins.Everyone was really nice! Nice place to wait too!
Helpful, honest and friendly service with fair prices. Ill recommend to my friends and coworkers and definitely be back.
They are the best there is. The owner goes above and beyond customer service. I would highly recommend their shop to anyone looking for glass repair.
I wasnt impressed with the customer service, which didnt seen to exist. So I left.
Decent price. Open Sundays.
Went here with my girl friend for an oil change and they came back with a list of things that needed to be replaced on her car that totaled just about $1400. Only came here because it was the place that could take us last minute before a trip. Normally we take the car to the dealership and before this place they said the car was fine. Even went back to the dealership and they said nothing was wrong with the car. Wont be coming back here even for an oil change.
Found to be honest (weird right?):)
Went there this morning at 7:15 when they open at 7:00. I told the guy that I wanted to get an alignment done and he told me that he couldnt because he was booked when the shop was empty .. I drove 10 freaking miles just to come to this place because I got a coupon from americas tires ... save your time go else where
Super nice and friendly! Got service FAST at 4:30 pm! Thanks!!!
These guys are great! They care about your experience above all else!I had my car towed to their shop from another shop that i was having a bad experience with. These guy were super honest with me right from the beginning and soo helpful. They are friendly and curtious. It was a huge turn around from the previous shop i was at.After having a pretty good idea of what was wrong with my car i felt it wasnt worth it to fix it and made the decision to buy a new car. We called first think in the morning after the holiday weekend to let them know they didnt need to proceed with my car. Turns how they had already run a diagnotic. When i arrived at the shop to get my keys i had full intention on paying for the diagnosis seeing that they took the time to take my car apart and put it back together. THEY WAVED THE FEE! They didnt have to do that, but they did. Im extremely appreciative of their kindess and generosity. They go above and beyond to make their customers happy and they do such great work.I would definitely recommend A1 to anymore whos looking for a good, reliable, honest, trustworthy mechanic.
A+ for mechanic honesty and customer care
Most honest with high quality work with reasonable price
The best place to get your car worked on!
Their customer service, Nelson is very cordial, their prompt service, their car maintenance prices are reasonable
Competitive pricing, quality service and a friendly, knowledgeable staff.
This place is a joke, terrible service!!!Unfortunately the (uneducated) t-trash guy in front desk does not know the meaning of an appointment system. DO NOT GO THERE.
Excellent service and honest family people
I have been there for oil change & tire rotation...they did it well in time with a decent price
Always helpful and honest
Dont take your car here for wheel alignment,
You will wait all day for a set of brakes and tires installation
Great Service
Fixed my problem within three hours
The Best!!!
Drove my car to this shop yesterday for an inspection had to get it towed from there today, enough said...they are full of lies
Love the service