I have been a customer of Geneva Woods now mymedsupplies for my CPAP supplies for years without any issues. I was very disappointed when I had issues with tubing for my CPAP and they refused to exchange it. Multiple messages were unanswered and I finally came into the office to speak to a person only to be told that they will only exchange for non heated tubing. Customer service is obviously not a priority at mymedsupplies.

Love this pharmacy! I have a specific request regarding the way my meds are packaged every month and I only needed to ask them the first time. After that they just continued to package my meds the same way without me needing to remind them! If I could change one thing it would be their hours. It would be most convenient for me if they were open longer hours during the week and even better if they were open on the weekends. But hey, you cant have it all! All things considered, Im a very happy customer for life!!Thank you Geneva Woods Staff, for treating me with respect and dignity ALWAYS and for NEVER making me feel like a number!!

I’ve been getting supplies here for several months and have always had a positive experience. The women on the phone are all friendly but the young lady at the front desk can try to smile and maybe a bit nicer. The delivery people have also been very nice and helpful.

Bought the best knee support here. They have high quality products.

This pharmacy does not call its prescription customers back when promised to let them know their prescription(s) are ready. Trying to fill NatureThroid thyroid medication is a nightmare and I dont recommend it. They never have it correctly in stock and do not tell you hidden increased costs if they have to change your prescription to fill it. The staff handling this issue was rude, defensive and would barely assist to call the other pharmacy (who did have NatureThroid in stock) to make sure the transaction went smoothly. The woman Jennifer and Jenny and others were snarky on the phone, interrupted a lot in mid sentence, and frankly could care less they had failed their end of promise by saying they had it in stock again before I transferred my prescription back after the Nov 19 earthquake when it was not in stock. There is a arrogant demeanour in most the staff and I assume it is family like friend based and they do not care leaving a patient/customer hanging which is on a dependant based prescription having no thyroid gland. I do not recommend this pharmacy anymore and will never go back there again. As well, I will be avoiding any other Geeneva Woods connections in the community based on my most recent and terrible experience dealing with them now twice.A total shame in professionalism and customer/patient care overall.

Geneva Woods has been around forever, and they keep getting better! Their caring staff always seem to be ready to help. Great place!

Great service, but please update your forms to make them user friendly. It is impossible to fill out contact information on your form when it automatically goes into the Medication List.

I go here to get a compound medication for my cats thyroid problem and its always done when they say it will be. Ive had small issues with a couple people, but for the most part, theyre really nice.

No customer service, no follow ups, they are more concerned about getting your money than any type of healthcare. I do not recommend this company to anyone trying to take care of themselves or any ones else.

Everyone was very helpful working with the Dr & insurance co. Without Geneva Woods Pro Infusion, our dream trip to Alaska would not have been possible.