Skip ordering from this company. The customer service seems to care over the phone but actions speak louder than words. I ordered almost $200 worth of meat for Christmas and had major issues. While the email confirmation showed the correct shipping address the Fedex tracker showed it was shipped to the billing address. After 3 days of trying to get a hold of the company, they first blamed me and then said they would correct the problem. They did not, products were shipped incorrectly and left unattended on a porch for 20 days. I was told they would reship my order to the correct address but again this did not happen. After waiting for another 10 days for it to arrive I called and asked for my money back. Another 10 days later Ive not received my refund and they have stopped returning my calls. Once I returned home I opened the package and it wasnt even my order. They shorted me 11 pieces, 2 reindeer sausages and 9 packages of jerky. Some much for their customer guarantee.
High quality food. Great price.. Love it
Ok so!! my order was 100% correct . i confused my ship date with my delivery date and when i sent my email i got a response from the ceo wow never saw that coming, we had a convo about his faviorte meat which i had ordered and he also threw in some of the meat stix which he didnt have too as i was the one who messed up. i can tell you that the elk sirloin with bacon was amazing and the venison stick was awesome i have always wanted some kind of caribou meat he sent me some of those and my god they were amazing. they got he earlier then he said they would frozen and still with enough dry ice to last another day . all in all an amzing experince and i cant wait to make another order.eric morciglio,tampa,fl