The owner is fantastic. He was so helpful and honest. The service wasn’t great. I went in for an alternator belt replacement. My car was functional and it wasn’t urgent. First they said they couldn’t duplicate the noises I described. But then they said I needed the pulley too and it would definitely stop the squeaking—-what squeaking? It wasn’t squeaking. And they needed to keep it over night. They said that they’d give me a discount so replacing the belt and pulley would be only $300. Because they’d have to take the belt off anyway to replace the pulley. I called corporate and the owner contacted me. He was extremely helpful and got it sorted out and I didn’t have to pay $300. But I think the workers were eyeballing me when I went to pick it up since the owner came up to see the car himself. I’m not sure I’d take my car back. I would only if I knew the owner would be in that day.
I talked with Kenny the manager on the phone about getting a tire repaired on my truck.He told me to come in at 8:00 AM in the morning which i did and he took my truck right in and i was on my way in 30 minutes.I have just moved to the Anderson area and now i have found my go to service for mechanical, tires and oil.These guys are great !!!Thanks again Kenny for going above and beyond !!
I pulled up with 4-5 cars ahead of me and I barely noticed the short waiting period. The team worked together to get them in and out. The 10 minute oil change is very true. Samuel and Mike did an amazing job. They showed me my old filters and gave me knowledge about why these parts were so important. While performing the task at hand they also made sure to speak to my children and I. The service was awesome the manager even came out to see if there was anything he could do to help. I’ll definitely return. Thanks Express!
The staff and owner have always given me the best service, today i stopped in for an oil change. Steve my technitian was very friendly, quick and thorough. The staff is always friendly and committed to the best customer experience. Highly recommend them.
Quick and efficient service. Kenny was professional and informative. He made small talk but also stayed focused on completing my oil change. He even guided me to finding the button to lift my hood (in my car lol).
The men working there were very thorough & communicated Everything so well that I felt fully confident that this was the right place for a newly widowed woman to continue returning. Knowing that these employees really know their business is only half the challenge; not getting ripped off is another familiar issue for many women. I left, convinced my car was in capable & competent hands! Thanks gentlemen! 5☆!!
Amazing employees and very professional! explained everything very well and fixed a light for free! great value as well, I won’t be going anywhere else now.
I absolutely love this place! The management is so friendly and makes you feel right at home! I always get in and out every time I come here, and the prices aren’t bad either! I will always come here for my vehicles!
Always super professional & kind. Get you in and out quick and for a good price. They’re my go to for a quick, clean & thorough oil change.
I was stranded with a dead battery at advance auto who couldn’t help me. I called express oil a few miles down the road and spoke with Kenny. He said he was able to help me so I told him I was buying jumper cables to get from advance auto to express. He told me not to worry about it he would come jump me off shortly. He was there to jump me off in a few minutes, and was able to get me taken care of and fixed everything I need. Super thankful for all they did to help me. The best of the best :)
If it was possible to leave more than 5 stars I would! We were out of town at a doctors appointment and heard a kitten inside the car. Come to find out it was inside the fender. We could not get it out and pulled into this shop in hopes they would have a tool to take the fender off and get the kitten out. Every worker stopped what they were doing to help! They went above and beyond to make sure the kitten got out. They would not even charge us for their service. Everyone was beyond polite and helpful! We will definitely drive the extra miles to do business here.
Easiest place to get an oil change. Kenny was absolutely amazing helping us, plus he checked everything else for us to make sure we were okay. Will be coming here for all my oil changes.
The plug broke off and they bought a special tool just to remove the bolt on my BMW, they repaired and fixed the issue at no cost. They are extremely professional and made sure the job was done correctly. I recommend them over the dealership. The gentleman who works there are the nicest guys and the most professional, that includes the BMW dealership Ive used in the past.
Came by today while on lunch for an Oil Change, Kenny was very nice and welcoming! And didn’t have to wait long at all! Great attitude from everyone all around! Will definitely be my go to for car service! Thank you Kenny!
If youre going for an express oil change, Id probably recommend them for that... I had an alignment done, and it mostly got the car back straight. Possibly worth mentioning as well: If the place is understaffed, making an appointment in advance isnt going to do much of anything. Just show up. The amount of your time spent will be the same either way. Also I will say the staff wasnt unfriendly, so that was a plus. Lastly, would I go back here? Probably not, being that I change my oil at home. If I didnt, then Id likely go here to have my oil changes - they do seem to prioritize that service and are quick with that aspect of the business.
We stopped into this Express Oil to have our daughters oil changed. The technician checked to see that she had synthetic oil, and it could go longer before she needed it changed. We thanked him, and when we had gone to Oklahoma and back, and the miles were right in another month, we took it in to have the oil changed.They were very professional, and noted that since the mileage was close to 10,000 by then, it was time for a tire rotation, so I scheduled one the next day.I took it in, and the technician found what looked to me like it could be a pretty good nick out of the tire, but he said although it looks bad, he didnt think it warranted a tire replacement yet, but to watch it, and if it started losing air, to replace it. He easily could have convinced me to purchase a new tire, but instead told me professionally, that it could wait. I really appreciate this type of service, and will be back again, when we need service for my daughters car.Thank you Express Oil! From a concerned mother.
I was extremely pleased and actually amazed at the level of professionalism shown to me by Kenny, the store manager. Our vehicle required an extensive amount of work and Kenny went above and beyond what I expected. He was honest with his assessment of the issues and kept us abreast with any problems that arose. I would highly recommend Kenny and Express Oil.
Kenny Was great service to me check my car out and got me running and to work on time. Kenny remembered me from before. That was a great feeling
I was very impressed with these folks, the oil change and inspection was fast and efficient, the guys were courteous and professional. I was in and out in about 15 mins which would have been quicker but we were talking. Great guys and great service, highly recommended!!
I took my sons 4Runner in and they were very honest about everything. They told me what needed to be fixed asap and what could wait, which helped me out financially. Every time Ive ever been there, everyone has been extremely nice and knowledgeable. They have great customer service!
Great service! The manager Cody and Nick the the technician were professional and helpful answering our questions and concerns. We will make this our shop for service!
So I gotta brag on the tire department. I pulled up with a nail in my tire and they fixed me up super quick. Staff is always friendly. This is my new shop for just about everything.
This place is great! Always friendly, always fast, always accurate! In and out in under 20 minutes, and if they have a long line and you are waiting they come and speak with you and let you know whats going on, not leave you sitting there frustrated LOL. Everyone should go!
BMW! The best oil change place around!!! they are fast polite and do the job rite! The last shop which I want name almost cost me a new motor! They created a oil leak and a problem! Pulled up and theses guys got rite on it realizing the last shop broke the filter and it was leaking out the cap! No problem and no judgement they cleaned it up fixed it no extra charged! Never had to leave the car and you watch them do a great job with the best oil money can buy not forcing you to use cheep oil! Only place I will take my bmw for oil change Thanks guys see you soon
Great service. In and out quick. Great value for 39 dollars
My daughter was traveling along I-85 and had an issue with a tire causing the car to steer improperly. We looked for a nearby tire service company and saw Express was not far away...but it was right at 6:00pm - closing time. As she headed toward the shop, I called the shop and they couldnt have been nicer about welcoming her and offering to do what they could to help. She arrived, they checked her tires and found an imbalance in the pressures. They took care of the issue right away and she was back on the road. The staff and Kenny, the store manager, offered first class service to us. We couldnt have asked for any more than they provided. Really great service.
I have come here for any service I need done on my car and for all my oil changes since I moved to the area. I’m very picky about who touches my car and when I had sudden issues they were professional, fast, efficient and really cared about keeping my car safe on the road for my daughter and I. When there was a minor miscommunication between us they didn’t hesitate to work with me and make it right. I highly recommend this place and I will continue to go to them only.
The manager Kenny is the man an all the crew were so nice an got the job done thanks for getting my jeep on point.
The staff is very nice and knowledgeable. They work fast even with being short staffed.
I just went in for an oil change and I am new to the area so I was very pleased with my visit. Very nice staff. The service was quick and thorough. I was treated with the utmost respect with the people I interacted with. All of my questions were answered in a professional manner, which I really appreciated. I will return for follow up oil changes and I will try them in the future if there are other issues with my vehicle. Thank you, Oil Express.
Mid road trip I was hearing a noise & my oil change light had come on even though my sticker said I wasnt due. Techs checked things out without being money hungry & sent me on my way w/ confirmation the car was fine. Reset the message.
I have a fleet vehicle and they are always very helpful in all their services. I have had an oil change done and it’s very expedient, and have had tires replaced and it was done in a way to minimize disturbance to my schedule. Highly recommend this shop!
Most polite helpful staff Ive ever experienced. They always go above and beyond. My vehicle runs great because of them and I can honestly say I trust them
Kenny was amazingly professional, very helpful and super informative!!! Clean, comfortable waiting area as well! Highly recommend!
Kenny was very professional and on time. I highly recommend Express Oil Change and service of Anderon. They will get you right.
Awesome staff!! Fast services!! Great experience. Just became a new loyal customer.
As a female who does not know a thing about cars, this place made me feel extremely comfortable and did not take advantage of me like other places try to do.I went in to the shop, made it clear I am not articulate in this field at all and simply told them what I was noticing in my vehicle. Instead of making me feel moronic, they filled in the spaces for what I could not explain in a kind manner. They did not try to tack on more issues for their own profit and once the work was done they explained to me what the problem was so I could understand.They got it fixed the same day and the price was clearly explained to me so I was aware there were no hidden fees. I had to go back in (today) two weeks after that first visit with them due to my new tire going flat. I called and asked if they could look once more and provide insight. Kenny the service manager was understanding when taking my call and in person. He looked at my vehicle immediately, found a valve stem leak and fixed it. When I went to pay, he told me it was free of charge.Unbeknownst to them, I have had issue after issue with my vehicle since December of 2019 and have poured almost $2,000 into fixing brakes, tires, steering, and the lord knows what else. I was expecting in defeat to have to pay another big price for this cars maintenance but when he told it was free of charge, it meant the world.They are awesome and I recommend them to anyone who needs help, especially those who are nervous about this topic and dont know much.
Fast, friendly service. Very efficient & convenient!
Fast, friendly service, Kenny was very professional and honest, the best place in town, I highly recommend this place!!
Most honest place to go. They treat you right. Told me to come back in a month that my oil was still fine. Fabulous service!
Great group of guys… Awesome service… Attended to my needs with professionalism
Kenny Thigpen provided excellent customer service. Staff was friendly and professional.
I have been here 3 times, and with each service, I have has great Customer Service. I was very glad that upon the first time I came, they were able to tell me about a tire that was going bad!! This car is fairly new to me, and it is great to be able to trust on Professionals to be able to assess your whole car to make sure you will be safe in it! Any types of comments or clarification that you may need, and I did have a clarification with a service, the Manager, Kenny, was very knowledgeable, and moved expediently on my behalf. He listened and wanted to clarify questions that I had right away and wanted to provide any work that was needed himself!! I felt very blessed to have gotten all clarifications resolved and felt very reassured that I have made the very right choice in letting Express Oil Change & Tire Engineers take care of not just my car, but any types of questions and concerns I had and eased my anxieties of this new car for me! Thank you so much!
From the moment I came in, the handsome gentleman Kenny was nothing but polite, professional and friendly! He worked me in on a very busy morning and went above & beyond in service! He quickly handled an oil change, tire rotation, air check on the tires, and even took care of the cause for my check engine light! He gave me updates every so often and made sure I had the best experience a customer could! If you’re looking for a quality oil change or need your car serviced, you MUST head over to Express Oil Change on East Greenville St and ask for Kenny! The best service I have ever received! Thanks Kenny!
Excellent service!!! Kenny Thigpen is world class guy!! Will establish my business here!!
The price was too much when they didnt clean the car or check fluids. It cost 64 and change. I can go to another place for 54 and get it cleaned and fluids checked.
Kenny and Bestfriend were awesome! Friendly, thorough and the best prices. They were able to explain to me everything that I needed for my car, set up an appointment and ordered the parts for me as well. This will be my car maintenance spot from here on out. Great job to all the guys and the young lady who also did an awesome job changing my oil and ordering me the best tires for my car. Five stars plus..
Customer service is great. Got an oil change and the tech explained things in great detail. Ill definitely go back!
Great people to have work done with . Friendly and professional.
Kenny, the manager, was amazing ! I will definitely be back for more services !
I did not make an appointment; when I arrived I waited about 10 minutes for someone to greet me and for me to tell them what I wanted done. Feel like the price was a bit much, but I dont know competitors prices. Thats the only two negatives I have. Everything else was great. Friendly people, semi-fast service and they were very knowledgeable when answering all of my questions. Will probably go back.
Customer service was great and I never had to get out of my car! The job was done very quickly and the price was more than fair! I was a first time customer but I will definitely be back!!
I hate to leave bad reviews, but Im going to tell it like it is. One of the guys who works here is Jeff. He use to work for meineke on Clemson Blvd. He likes to fear of loss you into paying for more than what you came in for originally. You can have a bad water hose and he will try to convince you to replace more than that because he saw that there were other issues. Meineke said that he was fired, but he says that he quit the job. Last time I went to meineke, no one tried to fear of loss me into paying more. The difference? No Jeff. Watch out folks. I wouldnt go here if I were you. The main issue I had when I got here wasnt fixed correctly.
Great first timer experience! They were very thorough and knowledgeable. Great customer service and friendly! Great prices too! I will go be back and share with friends and family.
Had an oil change for the first time at Express Oil & Tire Engineers. Was pleasantly surprised at the service they provided with just an oil change. Stayed in the car while the oil was getting changed. Was in and out very quickly. Kenny was very informative and made several good suggestions.
I have never had a serivice so genuine as this one. They were very professional very nice and genuine people. I have built so much trust with them. The owner/manager Kenny is so nice he helped me with so much. I honestly can’t thank them enough!!! I love this place. They will forever be my Mechanics!!!
Normally, I only deal with my Dealership for any Services pertaining to my Vehicle & due to hardship of getting an Appointment here lately I went outside of the Box and Gave Express a shot and I must say, Im extremely pleased! Kenny and his Staff was professionally welcoming and helpful! I will return.
This place is awesome! The couple of times Ive been here, theyve done good, honest work on my car and for good prices. They seem to genuinely care about their job.
Friendly staff even changed my head lights for free
Amazing and super fast. Went for oil change and was in and out in less than 10 minutes was so surprised at how fast. Amazing customer service
They are very professional and care about their customers. Id recommend them to anyone. They are there to help you with a lot more than oil and tire maintenance as well.
I had the most amazing experience with Vee and Tevin and Steve! They did an amazing job and gave me the best service I could imagine. I live out of town but I will definitely drive an hour and a half each time I need a oil change from now on. Thanks so much guys!
Brittany in the Anderson SC store serviced my Mercedes with a Mobil 1 oil change. She was friendly, professional and did excellent job. I feel the price was very fair and I didnt have to waste hours at the dealership.
First time experience here and decided to check them out because they are close to my new job. From the first call I made to find out about their services and availability I felt genuine concern and desire to help. My heat is not working and I have two little ones. When I finally made it in, they took my car immediately and started working on it. Kenny, the store manager was so so kind. He was clear about the problems, understanding that things are tight when you start a new job, and he took care of my car. These are good people that care about what they do and who they do it for. It did my soul good to be there and I will definitely be back. If you need something, GO. You will not be disappointed.
We have gone to Express Oil several times since they opened. We have had oil changes and new tires put on each of our 3 vehicles. Kenny and his technicians have been wonderful. They are fast and honest and we would highly recommend them. Their prices are fair and they stand by their work. Most recently, our daughter got into an accident and had quite alot of undercarriage damage. We had her car towed to their place. Kenny kept in good contact in regards to the status and reviewed all the issues and price before hand. We continued to have an issue soon after getting the car back. We brought it back a second time and they worked diligently to diagnose the issue and repaired it without charge. They have been very good to us.
Came here to get an oil change for my company vehicle, I had gone other places but they lacked consistency and solid customer service. This place took great care of me and the vehicle. They worked with my LeasePlan to get me the new tires I needed and a proper alignment. Dealing with the lease company can be difficult and time consuming but they took care of all of it, kept it easy for me and I feel much safer driving with my family in my vehicle now. I will continue to come here for all my vehicle services moving forward.
Didnt go there! Went next door to Restaurant!!
Absolutely well trained. Very knowledgeable and explained all he was doing. I will be back and recommend friends to this establishment
Thanks, Kenny and staff for excellent work!
Kenny the manager is great! He made the oil change quick and fun. They offer a second visit discount which is nice too. I definitely recommend them. You don’t even have to leave your car either.
From New York and had the pleasure of being serviced by Vee! Great hair!!!! Such a great experience. Very professional and great details!Thank you Vee, I’ll see ya in 3k miles
SEBASTION, JEREMY, ETHAN, MICHAEL, BRETT, TERRY, we’re all great !! They did a awesome job .
I always get great service every time I go there. 😃🥳🌟💯
Took my 14 e350 motorhome to them for an oil change. They are professional and personable. And quick. Checked my tires added air checked all the fluids and filters, and the lights. Great price too. Great job and thanks alot
Super quick and friendly service!
Been to the Garners Ferry location in Columbia a few times, and once to Anderson, SC. Price and work times as quoted, and able to fit me in pretty quickly for an urgent issue. Pleasant, easy to deal with, will use them again without a doubt.
Kenny! Kenny! Kenny! I cant say that name enough he was an absolute pleasure! He was so helpful when assisting me with diagnosing the issue with my car. He is is a true asset to express oil and they should be lucky to have him! Thank you Kenny for assisting me with my car needs and also doing it with a smile and a sense of humor!
Excellente service and fast service in and out 30 min. Or less.Very please will be going back.
Tevin Steve and Vee made our day!! Professional and courtesies and full of positive vibes. Such a pleasant experience ☺️❤️☀️
Vee and Steve serviced my car today, were very friendly and fast. They helped me figure out what was wrong with a squeaky wheel. Highly recommend!!!
They are extremely nice and do an amazing job on everyones cars in my family. We send all of our vehicles to them for everything, and would definitely recommend everyone to go to them. We never have any problems with them and they do their best to help us and always fix all of the problems in a timely and professional manner.
I decided to try getting my oil change here for the first time and I will be returning to have my engine maintenance done here from now on. Kenny was very professional and courteous and the work was done in a timely manner. Also it is the cheapest price I have found in town by quite a bit it, even cheaper than doing it myself. Overall a five star experience.
Every time I visit here the staff is welcoming, professional and personable. Kenny does an awesome job at making sure your issues are taken care of and doing the right thing for the right reason. I recommend coming here if you need your car serviced. They also have 5$ off for women on tuesdays. Ladies bring your car in and ask for Kenny!
Amazing service. Very competent work and I will diffently go back.
Fast and friendly service.
Vee—I don’t even know where to begin—an absolute delight! Wonderful energy & positive vibes throughout her service! Super sad that this is her last day & will miss her dearly! Vee, wishing you all the best! Thank you so, so much for everything! -your favorite New Orleanian/New Yorker (East Village represent lol!) take care, gorgeous!
I have had to get my oil checked and tire pressure checked here many times free of charge and it’s the best service I’ve ever received!!! The staff is very friendly and helpful with anything you ask or need help with!!!
Vee & Tevin are INCREDIBLE!!! So kind & made me feel so heard and didn’t intimidate me at all! Loved that 2 females were working and got to help & take care of me! Made me feel SO comfortable!
Helped with headlight bulbs. They do things other than oil and tires. Recommend them for all needs.
I really appreciate Kenny T for the awesome work on my A/C....My boy got my a/c blowing cold cold cold air again after it wasnt blowing colder air like it use to and he got me back right Thanks Kenny!!!
Top notch service and excellent people. 1st time there for an oil change. Great prices and very friendly people. Made me feel so welcome and truly appreciated, me coming by there and getting my oil change there. Never i had that experience with an oil changes places, NEVER! I will be going no where else for my oil changes. Any other car service that i need and if they provide it I will hit them up for sure!
Great Service. No Wating. Will Be Back For My Next Oil Change. I Checked It This Morning Before I Cranked It Up .Right On The Spot. Thank You.
Vee and Brittany are great. I had 2 cars in for service at the same time and took great care of my vehicles. I called ahead to let them know I had a Mercedes and the manger got the special filter in before I arrived.
They were very prompt in greeting me and their customer service was amazing. I made made an appointment for the next day and manager Mr. Thigpen was able to squeeze my car in so I wouldnt have to wait. Very courteous, professional and super knowledgeable. They have earned my business and will recommend them for now on. *****
Love this place always fast and friendly. Love the fact they have women working there and you cant beat the prices. Will continue to go there for service on our cars.
They were able to work my daughters car in quickly when she had to get a plug in her tire. Very friendly and super nice manager Kenny. Would recommend to anyone.
Service was excellent. Kenny was really helpful and had excellent customer service! I was happy with my experience and will definitely be returning in the future!
Kenny Thigpen (manager) helped us get a quick oil change today. He was very professional and nice! We will definitely come back!