Ordered some parts from them online. Called to ask questions, they were very responsive and detailed in their answers, provided technical direction, and were very professional. I ordered my parts, they said they would ship in 24-48hrs, I had a tracking number the same day I ordered. Their prices were also the best I could find. Overall a very good experience, I will shop there again.
Bought a lift kit from them and did the install myself. Good communication, answered my questions promptly and provided tracking numbers for parts. Wouldnt hesitate to deal with them again. A+
I purchased Rare Parts ball joints for my 2015 Jeep Wrangler. Jason offered me an exceptional price and free shipping. I would definitely do business with Krawl Off-Road again! Thanks Jason!
Got a gear swap on a 2008 JK. The employees was great and really took the time to walk through witch gears I should run in my Jeep. I went with their opinion and I’m glad I did. The deadline was met on the job and its been almost a year after the install. Never had an issue and works great. The prices are unbeatable for my gear swap in my state. I highly recommend. From a customer that is hard to please they did a great job.
I was looking to purchase a sPod Bantam to control my KC lights and Warn 9.5XP and other electronics on my 2019 Colorado ZR2 Bison and Jason made it super easy for me to get a great price and really fast shipping . Got it the very next day. Couldn’t have worked out better Thanks Jason will definitely be back to such great service. Not the best pic but will go back and update with pictures out on the trail
Excellent experience! Very professional & amazing work on our Jeep!
Always a pleasure to work with Krawl...they are super cool dudes and more than willing to help you and get you what you need...they are my go to shop for online ordering and its a good thing I dont live close to the shop cuz Id be there all the time! Thanks for great customer service Krawl!
I’m from California and a new Jeep owner. I was looking for a lift kit for my 2018 JKUR, not knowing what to get but had an idea and specially during this pandemic all parts were out . I saw this company (Krawll-off road) in Amazon and was able to get their contact info and left a message that night and next morning I received a call from Jason, talked for a bit I was looking for a teraflex kit and he was honest that it will take some time but mentioned that he can work out a price for me and WOW with the price he quoted me I was able to upgrade to a better lift kit (Alpine CT3 suspension kit with 3.3 falcon shocks). Jason is so friendly and very professional. This will be my go to place for all of my Jeep parts. He even helped my friend get a club discount! Jason thank you!!! Krawl-Off-road deserves a 10 star rating!
Jason is awesome, wanted some of the steer smarts front end suspension parts for my Jeep and not only did they ship free they got here in 2 days. The best part is that Krawl has some really awesome sales and deals.
I was shopping for a deal on Jeep parts and I found exactly what I wanted. Now my steering will be full of YETI beef at a great price and very quick shipping.I definitely look forward to shopping with them again!
I just want to say flat out how awesome these guys are. Made my order and immediately got a personalized email with 3 min from the owner of the company and we had somethings in common. Working in retail it was so nice to have done for me what I do for my clients.and that is thanking them for their business. That alone I will continue to buy from them among other reasons. These jeep sites are a dime a dozen but its nice to talk to someone that makes you feel good spending your money with themMatthew
There are many good off-road shops, but few that are great. KOR is the type of shop that you keep coming back to. Not because of the selection or the prices, which are great, but because of the stellar customer service. Ive had a few orders over the last month with KOR. Some through the online store, but a couple working directly with Jason. He took the time to understand what I was looking to do. To ask the right questions, even if I didnt know them and ultimately to make sure that me and my rig were setup for success. Theyve got a customer for life.
Buying parts for our Jeep through Austin and Jason @ Krawl Off Road was a pleasure.They are very helpful. One thing I like is when you call then you get them. And you can ask them questions about what you are interested in buying, there is a good chance they have personal experience with the product. Some other shops have people answering the phones that only know how to take your order. Some days that is fine, but other times you want to talk to someone who knows what they are talking about.
No one answered the phone. There was a voicemail option, however it didnt state the name of the business. Not professional presentation.
Thx for your explanation for newbies, Jason!
First class customer service and great price. Got a really good deal on some ace rock sliders. There was a minor shipping issue with one of the parts and they were all over it. Made it right super quick and very good communication along the way. Will definitely shop here again.
Very Helpful
These guys are awesome! They did my gears and lockers and I couldnt be happier. Their willingness to take the time to answer all my questions and give me sound advice is priceless. Thanks again, Ill be back soon!
Excellent customer service and fast shipping! Ordered some parts for my JK through Jason, got a great price and all arrived within a week of payment. Will definitely do business with them again
Great guys to deal with. Top quality parts and second to none service.
Extremely happy I went to Krawl Off Road. Great staff and very personable also got my lift and tires installed along with rear bumper with tire care and new switches all installed in a day and a half. Do yourself a favor and visit this place.
Amazing service and they will beat anyone’s prices!
Jason at Krawl was awesome!! He helped me find the perfect product at the best price!! They are knowledgeable and very responsive! Thanks Jason! We will be coming to you guys with many Jeep needs in the future!!!
When you walk in you know they are Jeep fans. I felt like a kid in a toy store. Jason and crew put JRi shocks on my Wrangler- service was efficient, knowledgeable, and professional. They will go out of their way to make sure you are happy. With plans to further modification on my Jeep, I will be back as their builds that I have seen are amazing and individualized to each customer.BTW, the JRi shocks are AMAZING! My 1 hour commute on the highway and my trail time rides are drastically altered for the better. Highway ride is smoother and no more creaky drops and pops on trail.
I came across Krawl Off Road while doing some research on jeep message boards. Jason comes highly recommended from the online community. I gave him a call to discuss my desired project. He was very poliet and helpful. I live out of state and ordered a 2.5 inch Teralfex coil lift with Rancho 9000 shocks, TF adjustable front trackbar, and TF exhaust spacer. Fast shipping and order was 100% correct. Super happy with my selections so far. Jason was more than happy to answer some follow up questions for me aswell today. I would definately recommend his shop and will use him again the next time I need an upgrade....... Thank you Jason for your excellent customer service.
Great customer service all around and their response time to your questions is very fast. I bought a Teraflex 3 S/T 3 lift kit with Falcon 3.1 and Falcon steering stabilizer from them. They gave me the beat price they could in my opinion. They have a customer for life.
Just a little background on myself for this review. I have been doing nothing but 4 wheel drive for over 30 years, am a former editor back in the early 2000s for a 4x4 review site in addition was also a WEROC and UROC competitor so Ive been around the industry in various capacities and only left to pursue a ministry need and crisis in both Human Trafficking and freeing men from the grips of well just say the stuff on the internet that ruins marriages. I live in Colorado and should have a variety of shops with expertise in the area of Jeeps at least so youd think. True there a re many great shops here, but in the midst of a schedule that is unruly and time Jason was a tremendous gift. timely and even took time out of the shop his own weekends and made my transaction a breeze. didnt try to up sell or diminish the choices I made and went right to helping me in ways no other shop had from something as simple as an eBay question. His expertise asked the right questions and even showed care for my own lack of communication. I have seen the 4x4 industry rise and fall because of the internet in some capacities with transhippers and web forums that make my hair hurt chock full of mis information. So when you need excellence, true service and guys that just kill it across the board these guys get it done! give them a chance and I feel your experience will be as good if not better than mine! And for the record up until this past transaction I had no previous affiliation with Krawl. I am a first time shopper!
Great customer service, knowledgeable staff, and very honest
Great service from very knowledgeable people. You wont find better prices on parts/accessories for your Jeep.
Best customer service hands down. Get all your jeep needs in one place. Wont shop anywhere else.
Great service and people....could not ask for anything better
Great place