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Outside In Leisure Products
1715 Pearman Dairy Rd, Anderson, SC 29625, United States
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Outside In Leisure Products

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Sa
Review №1

We bought our pool First pool from outside in leisure in Anderson South Carolina three years ago. I would highly recommend going there and purchasing a pool. The customer service you will receive from Scott and all the young gentleman working for him is outstanding. This summer my pool was pond green and being that this is my first pool and knowing nothing about pools they guided me every step of the way to get it crystal clear. It was a little bit of a process but they kept a positive attitude and always made me feel welcomed when I would comeIn to have water tested to see what next steps I should take. So very thankful for everything they did for me.

Ap
Review №2

Bought my pool from here four years ago and always love calling if I have a question. Scott goes above and beyond and makes sure his staff are always on point. They are friendly from the moment you walk in the door until the time you leave, with or without purchases. This team is very knowledgeable in pool chemicals/treatment and always willing to provide suggestions (troubleshoot) to save money before buying chemicals. Thank you all for everything you do. Keep up the good work!

as
Review №3

This place is the best place to buy a pool or hottub! The staff is very friendly and helpful. If you are looking for a great product to keep your pool crystal clear and at a great price then I highly recommend easy pool. Easy pool is the best product I have ever found that keeps my pool the cleanest it has ever been. Easy pool is the way to go.

Ma
Review №4

Highest rating for Outside In Leisure of Anderson! I couldn’t be happier with the job. The pool was completed and ready to use within the timeframe originally quoted, even with rain delays and the inevitable changes. Scott was on top of everything and kept us updated on all steps of the process. Even after completion, Scott worked to ensure everything was balanced and in working order. And he patiently answered all my questions as a first-time pool owner 😊 I highly recommend Scott and Outside In Leisure of Anderson. Well done!

Co
Review №5

Love the Anderson location! Very helpful, knowledgeable and friendly. If you have an above ground pool and are not using EZ Pool chemicals youre making life harder than you need to.

Ke
Review №6

I couldnt be happier with the service I recieved from outside in pools. Bought my pool and the scheduled the grading and install. Everything happened as planned and the people are second to none. Quality products and great service. I would not hesitate to buy another pool from this dealer. Thank you all very much!

Am
Review №7

They sent two guys out early. It took them about 3 hours total, which included hand spreading close to 4ton of sand, to install our pool and filter system (27×52)After they were finished they explained the pool and provided me with literature. They were polite, kind and didnt mind doing this with me spectating and little kids around.

Je
Review №8

Time to get your order in for that new pool.There are only a few left to order to insure yours will be installed this season. Talk to Scott about any concerns you may have concerning your pool and upkeep before you buy. Our questions were answered before we bought our pool and the upkeep is easy with the help of Outside In. They stock all the supplies you need.

Mi
Review №9

Scott goes above and beyond to be kind, helpful, and courteous. He makes the entire process fun. He obviously knows his stuff when it comes to chemicals. I would recommend him for all your pool,spa, or chemical needs.

Ke
Review №10

My filter control flow valve started leaking after starting up this year. Called several places no luck. Called outside leisure pools and young boy answered phone, asked for a flow control rebuild kit for dream line pool filter, he stated we only Sale Hayward products and probably wouldn’t have anything for that. I hung up only to see Dream line is manufactured only for Hayward pool systems. Called back same boy answered phone. Asked again for rebuild kit, let me ask my manager, no we don’t have any. Asked do you have the whole flow control valve head, boys answer, might but it would be in parts and I would have to look and we have a lot of customers on floor. Told him to forget about it if he didn’t have time to look and sell me any parts and hung up. I have never had someone help until the point they would have to look for something and pretty much in his statement I don’t have time. Really disappointed since I bought the pool their and all my chemicals for past 5 years.

Br
Review №11

Great experience, HIGHLY recommend!! Scott is a very honest, straight-forward man who goes above & beyond to make sure everything is taken care of in a timely manner & to make sure your satisfied with their service! Thank You Scott -Brooke & Tommy

DE
Review №12

They always have just what I need and Scott (Anderson store) always answers any questions that I have about my pool care. Highly recommend this place.

De
Review №13

Last year during COVID we decided to get an inground pool. Scott at Outside In Leisure in Anderson was our consultant. He worked tirelessly to make sure that we got exactly what we wanted. He kept us well informed during the process and was eager to answer any and all of our many questions. He handled all aspects of the pool and labor involved with the highest form of professionalism and made us feel at ease throughout the entire process. We would highly recommend Scott and Outside In Leisure for all of your pool needs.

Ro
Review №14

Scott at our Anderson SC store from purchase of our pool 4 years ago till today has gone above and beyond. He has assisted us in all aspects of caring for our pool and without exception his advise has been spot on. From the first day we filled out pool it has been crystal clear and inviting. He and his staff excels when it comes to customer service. I would recommend anyone looking for a pool or has issues with their pool to visit Scoot and his crew they won’t steer you wrong.

Ti
Review №15

Update- In a time of shortage, Scott was able to find me a liner. We figured out a schedule time that works great for me, and everything is perfect. He took responsibility, acknowledged his mistake, apologized, and made everything right. At first, I was just done. Now, Im glad that I didnt give up on the company! I appreciate yall going over and above to make me a happy customer!Today, I called and requested a replacement liner. I was told that they had one left in stock in my pools size. I drove there, and then they told me that I couldnt have the liner because they had 2 installs pending, and something may be wrong with one of those liners. In addition, if those were good, they needed it for customers whose pools were still under warranty. My questions is, why are those customers more important than me? After all, I bought my pool from this location. Are long term customers not as important as new ones? They have their product already. That liner should have been mine. In addition, Scott said that he would check around and get back with me today. I did NOT receive that call back.

Ju
Review №16

Very nice and knowledgeable staff

Cr
Review №17

Great service! Scott did an amazing job helping us with our first pool! Definitely recommend this place!

Ha
Review №18

Scott was very knowledgeable in what he does. From purchase to installation every thing went smooth. I have dealt with three different pool companies over the years, and this was the best.

Ju
Review №19

Outside In Pools in Anderson, SC is the BEST!Scott Hughes introduced us to EASY POOL CHEMICALS.We LOVE it!No more pre dissolving your shock!Just add a couple scoops of EASY POOL once a week and your chlorine tablets and your done!Thank you Scott Hughes for your friendly and very knowledgeable help keeping our pool safe for our grandchildren! SCOTT HUGHES and Outside In of Anderson are the BEST OF THE BEST!Jimmy & Judy Tinsley

Jo
Review №20

Very knowledgeable about pools. Good pricing. Right now a low stock due to covid, but definitely worth the look

ka
Review №21

We purchased our above ground pool in April. They done a great job installing our pool. Scott is very knowledgeable and helpful with any questions we have. We highly recommend them for all your pool needs.

Sc
Review №22

Very helpful and friendly staff. Scott is very knowledgeable of the pools, equipment, and chemicals. Great experience. About to buy my second pool from them.

Je
Review №23

We just had our pool installed 2 weeks ago and love it!! Scott & Victor have been wonderful! We above and beyond to help us during our purchase and after pool was installed. Thank you so much! You will not be unhappy with your pool purchase!

Ki
Review №24

Love this place. They are always so friendly and knowledgeable. They dont mind answering questions

Kr
Review №25

The experience here was terrible the man working is very rude and condescending. I witness the employee here run a mans credit card for a down payment and ask him in front of everyone what was his daily credit card limit. Then proceeded to tell him after he ran the card that he has to pay the whole pool off before he is scheduled. Meanwhile we were waiting to be checked out and the four young teenage boys working just stared and started cutting up. Keep in mind my family has shopped here for 16 years and the last two times we have been in here they were rude and if you call them on the phone they have absolutely no customer service. I would recommending going anywhere else but here.

Ka
Review №26

Went in with my husband, basically just to look around as we had just moved to the area and bought a house. We were treated very disrespectfully. The owner was nasty and rude and told us that if we did not know what we werent going to buy anything than just leave. We might have bought something- we just werent sure what we wanted just yet.

Do
Review №27

Great people and grat service

Jo
Review №28

We purchased the above ground Serenity pool 4 weeks ago and absolutely love it and Scott and Victor was amazing...would highly recommend these folks for any your pool needs ...Scott even went out of his way after hrs to walk me through the process of back washing our pool because all this was new to me...I would give them a 10 ⭐ if I could...👍

ke
Review №29

Knowledgeable, friendly, moderately priced... Worth the drive

Wi
Review №30

My wife loves our pool. The did an excellent job.

Mi
Review №31

We recently purchased a 24 foot round, above ground pool from Outside In, here in Anderson. Let me start by saying that Scott Hughes, our sales person and the store manager, did an outstanding job of presenting their product. After talking with him for only about 20 minutes, I knew that we were going to purchase our new pool from him.After we paid for it and the pool was installed (you know, the time when the sales folks usually have moved on and forgotten all about you), Scott has stayed involved. He has tested our water and made recommendations for pool chemical usage. His knowledge is great and his on-going support has been most appreciated. We are truly looking forward to a fun fiiled summer in our new pool. I strongly endorse Scott Hughes and the Outside In store he leads.

Ri
Review №32

Always excellent service. I bought my pool there 6 years ago and have been going there ever since. Very knowledgeable and friendly staff that focuses on the customer.

Tr
Review №33

I normally dont write reviews but Scott at Outside in leisure products always knows exactly what to do and does a great job at saving you money as a consumer. He is a pleasure to deal with. I did a lot of research before I bought a pool and Scott only seemed to care and I knew my money was well spent with him. He always goes over and beyond to make sure you have what you need to get you back and going whether it be parts for your motor and pump or the right chemicals to clear up your pool. I drive 45 minutes and have 2 or 3 other places near me, but I still choose to drive for the customer service and knowing I am being steered in the right direction.

Ly
Review №34

I bought my pool from here about 8 years ago and have been getting all my chemicals and supplies from there. And I always talk to Scott about the needs of my pool . He is always a great big help. And about two years ago he talked to me about easy pool. That was the best thing ever. My grandkids have skin irritations and easy pool doesnt break them out like the shock does. It is so easy to use. Yes I know it is more money but it is totally worth it. I tell everyone about easy pool and going to this place to get it and of you want someone that really cares and willing to help and take the time with you go see scott. I will never go anywhere else.

Je
Review №35

Scott is absolutely amazing to work with. I will definitely recommend them. By far the best customer service I’ve ever seen!!

li
Review №36

Wow - I take back my review. The owner is not Scott just the manager.The Owner is Tony and just minutes after I posted this he called me to correct things. He was nice enough to give me a store credit as well which I was not expecting. He DOES care about his customers pleasantly surprised!!! Thank you Tony!!The Owner Scott was extremely rude. The other sales guys were great and helpful but Scott acts like hes doing you a favor just being in his presence. Wont stand by his products or lend any help if you have questions. I would never want my friends or family to shop here and be treated like me and my husband have been

Da
Review №37

When my wife decided a pool was in our future many concerns bounced through my head (type, cost, location for placement, upkeep, etc.). So I began my research prior to just jumping in so to speak. There were many options to all my questions online but I decided that speaking with an expert was going to be my best avenue. When I met Scott and explained what I was thinking, he took the time I needed to make the best choice for my new investment. My family has been able to enjoy the pool for over 10 years now. Looking back, if Scott had not spent the time to explain my options that day, I would have just given up. If you are considering a pool or already have a pool, then I would highly recommend outside in. Scott goes above and beyond to make the experience of pool ownership a pleasure. He truely believes in customer service and treats you like you are family.

BR
Review №38

Purchased hot tub last summer, Scott is great to work with, very honest and helpful. Highly recommend them for your pool or hot tub needs.

Bu
Review №39

Scott always has time to assist with almost any situation. Keep up the good job.

Am
Review №40

Scott has went out of his way to help us keep our pool going and Spa. We really appreciate everything he has done. I would not buy from anyone else. We can’t thank him enough for all he has done.We have bought 3 pools for each house we have owned.The first house we had to have a liner replaced right after installed. (It didn’t do right)We have known Scott and been dealing with him for over 7 years now.We recently bought a Spa. And we hope to get a in-ground pool in the next few years.Scott has helped us on his days off and texted us late at night when where available to help with treatments. He has even came to our house to help us get things right.If your looking to buy I would defiantly go to OutSide In.

Ri
Review №41

Awesome customer service and very easy to get you in your Pool before summer ends!!!!! I highly recommended anyone to take your pool needs to them.LOVING OUR NEW POOL!!!!!!!!

Tr
Review №42

Pool was purchased 3 years ago had issues ever since from liner having a small hole to motor going out a year after purchase. they do not stand behind there products they sell all they do is suggest another friend of theres that can fix the issue.

Ka
Review №43

Very helpful when I had questions

Fl
Review №44

I bought a pool in the summer of 2018. Great service and easy to work with. They got me on a new product called EZ Pool. That made treating the pool super simple! That fall, we closed the pool and put the pump in storage to keep it out of the weather and cold temperatures. In the summer of 2019 we reopened the pool, but the pump was making a very loud noise. I called Outside In Leisure and spoke with Scott. He asked me to bring the pump in and he would take a look at it. I did and he checked it out, but could not fix it. So, he swapped it out for a new one. A few days later I noticed that my filter was spitting sand back into the pool. Scott was so helpful with my last issue, so I call him again. He walked me through some trouble shooting, but it did not resolve it. He asked me to empty out the sand and bring one of the parts in for him to look at. He inspected the part and replaced my sand for free. Somehow this process fixed the issue. While I was there, I asked him if there was some easier tools to help me clean my pool. He started by showing me some inexpensive tools and then showed me a new robotic pool cleaner called Dolphin S50. It was a lot more expensive, but after seeing it work on one of their pools and could see how much time it would save me, I bought it. Between the EZ Pool and Dolphin, my pool takes very little time to maintain. Scot never made me feel pressured to buy anything and has been very helpful. Excellent customer service!!!

se
Review №45

Went to purchase a pool had a customer we waited he then came to us but another customer came in he said give him one moment took care of them then another customer walked in he helped them and told us thank you for your patience while still helping other customer. We left and bought with cash at another pool store.

Ri
Review №46

My pool was installed on the 13th of July in a speedy and efficient manner by a couple of the nicest guys ive met. We had water delivered the same day. I followed the directions provided for adding chemicals. The next day my pool was ready to swim in! I was expecting to have trouble getting the pool to clear up but the folks at Outside In know their stuff! Id recommend them to everyone!

Ke
Review №47

Scott was excellent to work with and very knowledgeable. Very happy with our purchase. Hope to continue to do business with them.

Da
Review №48

Great People. Scott really knows his stuff

mi
Review №49

Scott was awesome to work with from the time the grader come till the time they installed the pool they did everything they said they were gonna do from start to finish I got the 27 foot round pool with ez pool chemicals the installers did a great job didn’t rush just work steady and did it right like it was there pool and the grader did a great job My pool is level perfect if you want a pool with quality work and done right see Scott at leisure in pools they are awesome to work with I’m very pleased with everything! Thank you Scott Tim the grader and joe and chase the installers y’all all did a awesome job they gave me the best price I shopped around they beat everybody’s price thanks michael carter

Ja
Review №50

We were looking for a hot tub and Scott (the manager) was very knowledgeable on everything we wanted to know, the prices were very reasonable too

Ed
Review №51

Great store. Bought my pool there in 2013 and have had great service since. Ask for Scott hes the man.

Ad
Review №52

Thanks for giving me my nightly backyard pool leisurely retreat!

Fr
Review №53

My wife and I purchased a spa/hot tub in 2016 thru Scott and not only did we get a reasonable price he was also very helpful with advice on chemicals amd general info on maintenance of spa. Fast forward one and one half years. We also purchased the 27 ft above ground pool package. He has always been very attentive to any questions and when we had water delivered and had problems with chlorine levels did pretty extensive tests to find the problem. Phosphate s in the water. A+ rating from the Payne family.

Yv
Review №54

We bought our Cabo II from Scott at Outside In Leisure Products on 28 By-Pass in Anderson. We had researched different spas and visited other show rooms including in Greenville and surrounding towns. I can not say enough about Scott (and no, he is not related to me nor do I work there) and his professionalism. He went into detail after detail about their spas so that we could make the best decision based on our needs. The install was a breeze. We had our own electrical person get everything ready for hook-up. I have been back into the store several times to test the water and for additional information and supplies. Each time Scott has gone above and beyond to make sure I have my spa water clear and perfect for us to enjoy. I have always wanted a spa and now I have an awesome one.

An
Review №55

Always helpful and good people

Do
Review №56

Great service and great people

Cr
Review №57

Great place! ask Scot how what you need to get your pool sparkling clean

Ch
Review №58

Salesmen were very helpful and the quality of the products and installation were top notch. Highly recommended over other companies in the area!

Ji
Review №59

Very expensive. Order on line for better chems.

Ji
Review №60

Great plase for your pool spa and billards supplys

Wa
Review №61

Wife bought new pool, loved it !!

Je
Review №62

Scotts an awesome help with all your pool needs!

ja
Review №63

Very helpful. Friendly people.

Jo
Review №64

Their service is very slow and they dont stand by their product, particularly when the quality of the product is not good.

Be
Review №65

They are the best

Ca
Review №66

Great guys great service and advice

Vi
Review №67

Always fantastic service!

jo
Review №68

Helpful and friendly

Information
13 Photos
68 Comments
4.4 Rating
  • Address:1715 Pearman Dairy Rd, Anderson, SC 29625, United States
  • Site:https://outsideinleisure.com/
  • Phone:+1 864-328-0101
Categories
  • Hot tub store
  • Spa
  • Swimming pool contractor
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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