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Dry Dock Marine Center
2195 W 175 N, Angola, IN 46703, United States
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Dry Dock Marine Center
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Mi
Review №1

AWESOME STAFF!!! GREAT SHOWROOM!! VERY KNOWLEDGEABLE SALES TEAM!!

Da
Review №2

We recently purchased a pontoon from Dry Dock Marina. Nathan Sikora provided a flawless, personalized experience that was top notch from beginning to end. Nathan’s expertise made a first time boat purchase enjoyable and exciting. Never pushy, always offering an explanation on the pros and cons on all facets of the buying experience. I highly recommend Dry Dock, ask for Nathan...you will not be disappointed and will become a lifelong customer like me. 😀

An
Review №3

I cannot say enough about how great it is to work with the whole team at Dry Dock! They make buying a boat such a smooth process and keep you informed the whole way through. They even follow-up after the purchase to make sure you are satisfied and to answer any outstanding questions. I highly, highly recommend them if you are looking to purchase a boat.

Ti
Review №4

I highly recommend Dry Dock. In sales I worked with Nate and he was fantastic. He insured the entire purchase process went smoothly. He follow up was outstanding. Then the service department addressed a tweak to the engine which made a huge difference in performance. I highly recommend Dry Dock and their team of employees.

Ry
Review №5

I purchased a used Hewitt lift and brought it to Dry Dock, as they are the local Hewitt dealer, for initial setup and install. They got it in the water quick and the summer was off to a great start! I ended up having some issues with the lift and the Dry Dock team was prompt in getting out to take care of it. After some back and forth on the lift, we finally got the issues taken care of and I cant thank them enough for the great customer service they provided.Thank you for all the help!

Br
Review №6

Awesome service and great selection of boats and accessories.

Br
Review №7

Very nice Works above and beyond To make sure you are satisfied Recommend to everyone

Mr
Review №8

Bud was great and the accountant was very helpful but the lady behind the window was very rude and lacked customer service skills .

nj
Review №9

Nathan was awesome to work with. Appreciate you going above and beyond to earn my business.

Ti
Review №10

Dry Dock did an awesome job in the parts department. She went out of her way to find a part for me to make it work. Keep up great work.

Ja
Review №11

Dry Dock saved our weekend. We sheared a prop when we got to close to a sandbar and within an hour Dry Dock had a new one installed on our boat and we were back on the water. They went out of their way on a busy Saturday to take care of us. Thank you Dry Dock!

Ed
Review №12

Had a beautiful 2020 Barletta Tritoon built and we love it. Our salesman Nathan and the owner Terry were great to work with.

Da
Review №13

DryDock has gone above and beyond in all facets of the business. The purchase of our new 2019 Super Natique last year was exceptional. However most recently when we had an accident with the boat and needed help fast to get back on the water, Julie and all who were involved in the service department were absolutely stellar! I highly recommend DryDock for any of your boating needs.

AL
Review №14

Always a pleasure great staff and owners couldnt be more happy

Ch
Review №15

Jill in parts was a life saver. I called her and described the piece I needed. By the time I got there she had options for me to choose from. Thanks for the attention you showed.

St
Review №16

My wife and I stopped by to see if they had any dock tie downs for our Tracker. We were met by a wonderful sales associate who actually listened to what we wanted and within 5 minutes had the exact product we wanted. I ask if they worked on Mercury motors. I was escorted to the service department where I met the service manager Julie and the parts manager Jill. I had a safety recall on my Mercury engine and Julie opened a service order while I was there, Jill researched the parts required, determined she had the part and I was out the door. I took my boat in the following day at 12:15 PM and it was completed by 3:20 PM. I fully expected the process to take over a week.My wife and I were so impressed with the customer first attitude that we have told all of our friends around Hamilton Lake about our experience. It is a rarity to see a group of managers and employees who actually like their jobs and it shines through to their customers. Job well done TEAM DRY DOCK!

Su
Review №17

Purchasing a boat from Dry Dock was a great experience from the moment we walked in the door. From sales to service to the delivery of the boat. Everyone was courteous, patient and knowledgeable. They were not satisfied until we were and made us feel like thier only customer. I truly appreciated everything they did to ensure our complete satisfaction with our new boat. We love it and would highly recommend Dry Dock for all of your boating needs!! Thank you Dry Dock!

Jo
Review №18

THANK YOU. TO ALL THE DRY DOCK MARINE FAMILY ESPECIALLY OUR SALESMAN BUD WE LOVE THE KINDNESS AND HELP IN PICKING A GREAT BOAT.

Wi
Review №19

Took our wakesetter there, thought it had a blown head gasket and they could have easily said ya it sure does and took my money, turns out circulation pump was the real problem. Thanks for your honesty.

Di
Review №20

Great people to work with. Employees are very knowledgeable of everything they sell and answer any/all questions. Highly recommended.

Ke
Review №21

I have been working with Dry Dock for many years and simply put their service is awesome. I am very particular and they accommodate my unique requests. I greatly appreciate everything Dry Dock does to make my boating season hassle-free.

Ja
Review №22

The trolling motor on my fishing boat stopped and I had a fishing tournament the next day. The tested the wiring for me to verify the motor was bad and refused payment. They had a shelf with trolling motor accessories for the used one I ended up buying off a friend. I appreciated their help and good selection of boating supplies.

Ky
Review №23

Took my Ranger in to have fiberglass work done. Unfortunately the first sub-contractor did a sub-par job. They worked with me and found a different company to do the repair work. That company did an excellent job and you cant even tell where the damage was. I highly recommend Dry Dock and want to thank Julie and Bud for going the extra mile to make sure I was happy. I am sure I have missed someone, but they all are very helpful.

Dr
Review №24

Great service, pretty decent selection of toys, very nice selection of dock parts and other necessities for boating and dock items.

Sc
Review №25

Very thorough,good employee interaction and very reasonable pricing

Ri
Review №26

Cyndi was wonderful helping me surprise my wife on her birthday with a new hobie mirage kayak. She went well beyond expectations including a big red bow when she delivered it. Thanks for making my wife’s day. The transaction was so smooth and arranged over the phone.

sc
Review №27

We take our ski boat to get winterized there every year. I always recommend this place. The owner helped me setup my used boat lift when all i was spending was a few hundred dollars.They treat you right.

Mi
Review №28

Purchased our new boat in the fall and took delivery this spring. Total experience was very good! The salesperson was very knowledgeable and the staff very helpful throughout the purchasing and delivery process. 100% satisfied!

Sh
Review №29

Ive been to a bunch of dealerships and these guys are top notch. They do it right. Cory and his team are fantastic to work with and their service is really good. Id buy a boat from them over anywhere else.

La
Review №30

Their service is excellent! A technician came to our boat and fixed a problem the same day I notified them. Really appreciate the fast response!

De
Review №31

Very professional and helpful. Always great service, very knowledgeable. Wouldnt take my boats anywhere else!

Ma
Review №32

I just had my boats serviced at Dry Dock and again they exceeded my expectations!!! My pontoon boat and lift canopy were delivered/installed as agreed open and in excellent fashion. I had an electrical issue on another boat I had them winterize but I stored, and they were able to fix the situation in the parking lot to keep me on schedule!! I was literally “dead in the water”, and Dry Dock rescued me. I can’t say enough about Julie (Service), Chris (new boats/service) and Terry (owner), they do everything possible to keep you on the water!! Thanks Dry Dock team!!!

Mi
Review №33

Answered all questions friendly people

ti
Review №34

Excellent timely service on our Barletta Mercury 200 Verado. Dry Dock Marine always has our back. thx for getting us right in Julie

Br
Review №35

Awesome place.. bought a couple things.. but knowone knew the price of the boat I was going to buy.. they didnt know I was a serious buyer. Teach his owne!!☆ LOST SALE!! HOT READHEAD!! XOXO

Au
Review №36

Chris and the rest of the team at Dry Dock in Angola Indiana provide excellent sales and service on my boats. I recommend them when buying a watercraft, lake supplies, and toys.

Su
Review №37

Dry Dock does great work. They have been maintaining my boat for years and runs great! They know their stuff!

To
Review №38

WORST EXPERIENCE EVER. ( worth the read ) I had to have some warranty work done on my boat. The factory recommended Dry Dock can do the warranty. So I called to the service dept. explaining my situation. That I did not buy my boat from them, but the factory recommended them to do the repair. No issues setting the appointment. They got my boat in a couple days, and said it would be done the next week. Great...Took the boat in on a Sat as requested. I called back on Wednesday to check on it... Here is where it all goes down hill...Julie... says, yes, I called you and your boat is ready. I thought nothing of it, I missed a call. I explained I will be there the next day to pick it up. I think.. how did I miss a call... no calls missed on my phone. I go to pick up my boat. Julie says, you know... there are two people with your name, I must have called the other one, because he told me he got the wrong bill, that he does not have a pontoon. hhhmmm...So I paid my bill, looked at my receipt, not my address... not my phone number... ooohhhh, its the other person with my names information. That just great... So I go to hook my boat up to my truck, I take a look around the boat, thats odd, I am completely missing a wheel. Trailer is only 6 mo old. So I walk back to the office. Julie says, oh ya... your tire isnt on your trailer. We sent it off to be repaired, and it must not be back yet. Remind you, when I spoke to her yesterday, I said I was coming in today to get it...never said anything was wrong with the tire...Julie says, we can deliver it for free.. I explained I work out of town, and I took the time off to get the boat.. I asked if it can be delivered tomorrow. She quickly says, I dont know if we can depends on when the tire is done.. wow... so another worker came up and explained to me what happed to the tire.. still not sure how that happened, I drove it there a few days earlier, and it was fine...they call the tire company and its done, and they will put it on. It gets put on, and I start to pull away, two guys drive up to me and said I need to come back and pay for the tire... im confused... I dropped it off and it was fine, has a flat in your possession, and I have to pay for it. So I walk back again to the office and now I am heated. I said there are a few things wrong here. 1). who has my information. I have this receipt with someone elses info on it, and you already told me that the other person called you saying you sent him the wrong bill. 2) I go and get my boat, and there is no tire on it. 3) you are making me pay for it when it went flat in your possession. Even after explaining this, not a single apology ... Julie then says... I didnt know the tire wasnt on the trailer. Not my responsibility for your communication at the place you work at. And she argued with me about my name and address. That she doesnt have my info, but making it my fault she doesnt have it. Zero ownership for not doing her job, and making me feel like it was my fault. Then she throws at me, well, you didnt buy your boat from us, so I do not have your information. So this is how you treat people when you do not buy from them, and thats still my fault you did not ask me for my info? Completely made excuses for everything that happened, never took ownership, and blamed me for all of it. The reason I took my boat there... the factory said they were backed up until the fall to get repairs done. I would have rather left my boat sit in a parking lot for five months, then to get treated like that. Just could not believe the lack of responsibility and the treatment from a place that really does have nice products. So the moral is.. if you do not buy your products there, dont go there for anything, or dont see Julie.

Ar
Review №39

A definite hidden treasure. Great sales and service departments with a great staff of fun people. If you have never been in the store, make time to stop in.

Kl
Review №40

Always very helpful and a great selection of Lake gear, if they don’t have what your looking for they’ll order it for you and typically put some on the self for when you need it again. 👍

ti
Review №41

Dry dock provided me with competitive pricing for my new boat and a fair trade in value for my boat and lift. Customer service was over the top as the entire Dry Dock team went above and beyond to get the boat delivered to me the Saturday of the 4th of July. They just made the whole transaction a fair and pleasant experience.

Sc
Review №42

Dry Dock Marine recently took care of my bass boat. I called around 10:00 am and they said they had openings the same day. I took my boat over and within 4 hours they had the motor back running. I know this isn’t the busy time, but the service was fantastic from the first call to the follow up calls. Definitely have my business. Thanks

Ch
Review №43

Dry Dock has been doing my service for a couple of years now. Vinny the technician is the best. Really knows his stuff and is a really nice guy to boot! Thanks Dry Dock!

Gr
Review №44

What a great job Dry Dock did getting my boat fixed during the busiest time of the season.

Fl
Review №45

Great sales and service! Nathan sold me a Natuque boat iof my dreams! Once you go Natique, you will never go back! Thanks Nathan!

Ty
Review №46

Fantastic service! Highly recommend for all your watercraft needs.

Sc
Review №47

Showed up 2 minutes after they closed to buy a tow rope for tubing. There was an employee standing outside visiting with another customer. I asked him if he could sell me a tow rope and he started to laugh and said its after 3 and he couldnt help me. I understand that I showed up past closing time but to laugh in my face about being 2 minutes too late was rude and unnecessary.

Be
Review №48

Great place to get any boat work done and super nice staff

Ch
Review №49

We were given great service.

Mi
Review №50

Chris is great to work with!

Ra
Review №51

Great customer service, and a generous parts / service department.

Ma
Review №52

Julie in the service department is awesome to work with and very accommodating.

Na
Review №53

Rita great to work with l!!

Ga
Review №54

Knowledgeable service department

Mi
Review №55

Took my cruiser in for full set of new batteries . . . nothing done as I specd. it . . . or as the mechanic promised it would be done . . . my boat has NEVER run out of power until they did my work for me - Things wired out of series . . . very disappointed . . . If they make it right I will repost with the results . . .

Pa
Review №56

The place to go for fun on water

Aa
Review №57

Great Place Friendly and Knowledgeable Staff.. Thanks

St
Review №58

Great help in the parts department

Em
Review №59

Great people great attitude, quick to unload

To
Review №60

Very friendly had everything I needed

Fr
Review №61

Great staff and products.

Ja
Review №62

Superb customer service!

Ky
Review №63

Great customer service

Br
Review №64

Vinnie is awesome!

Ro
Review №65

Great for boats

n3
Review №66

Amazing dealership!

Mi
Review №67

CLOSED MONDAYS

St
Review №68

Helpful and kind

Information
100 Photos
68 Comments
4.6 Rating
  • Address:2195 W 175 N, Angola, IN 46703, United States
  • Site:http://drydockboats.com/
  • Phone:+1 260-833-2492
Categories
  • Boat dealer
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–1PM
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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