I love Pinkberry, and unfortunately where I live they’re virtually all shut down, so I was excited to find one still running during my visit to MI. Based on the most recent reviews, I was worried they wouldn’t be open, but thankfully someone was available to help us. The flavor options were very basic and lackluster, but I was grateful to find an operating Pinkberry at all. Aside from the limited flavor selection, my only other complaint is that the fresh toppings were anything but: the strawberries in particular were old, mushy, and there were small fruit flies in the case.

I hate to do this but because it was just that bad I have to. I went on my lunch as a first timer. this was horrible. the individual working was rude and I spent almost 8.00 dollars on something that I had to pitch in the trash due to how horrible it was. I was not able to get this refunded or replaced and again, thrown in the trash. I work for the university Hospital and my location is very close to the Mall so I have been thinking of trying pinkberry for a while and I am sorry I did.. maybe had I been able to have my order replaced I would have overlooked this issue but I am sooo DISAPOINTED :(

This is the first time I write a review about this place, I love what I get all the time from there, but today I wasn’t happy about the smoothies I order it for me and my sister .I asked for 2 larges chocolate hazelnut smoothies, the girl who worked there went to make them, but when she finished the first one, I told her that it is too thick and it has too much ice, but she said no it’s suppose to be like this.The other one made it the same thing that when my sister and I to drink that we couldn’t drink throw the straw and had to bring from Starbucks a straw to drink it, but even with the wider straw couldn’t drink because there was too much ice in it and still have a quarter of my drink is ice .This is the worst time I get my drinks like this .I hope somebody can see that and take it serious .

Google says they open at 12 but there was nobody there so i called while standing next to it and no phone rang. When i called the voicemail says they open at 10 am. Why is nobody there then? Was so sad as I never get out that way

I stopped by the pinkberry at Briarwood mall. I asked for smallest size, and the girl grabbed an actual small size instead of mini. When I told her I saw an even smaller size, she immediately apologized and was going to reserve me with the mini size. I didn’t want her to waste the one she already got so I told her it’s fine. She apologized again and charged me mini size for the small size she got for me. This is what an excellent customer service she demonstrated.

After a long time waiting for stores to open my husband and I decided to get some pink berry yogurt and went to the Ann Arbor location. Store opens at 12 pm We arrived at 12,20 and seen they counter was open, every topping was out ready but no employee in sight. We stand at the counter waited for about 5-10 minutes than went to another store for some time came back and still no one to serve us. Very very disappointed because we went out of our way to help the business but no one wanted Buisines I guess.

Good

I have always had a really good experience here. The staff has consistently been helpful and I have not had to wait much, as usually whomever might be sampling out little yogurt tastes will set the tray down and come help customers if there is more than one person in line. I especially appreciate that the yogurt is only made with cane sugar and no corn syrup, as well as the fact that they offer fresh cut fruit, which they apparently cut up daily. Original tart yogurt with your choice of fresh fruit is the way to go if you are looking for a tasty dessert or snack that is not a total sugar bomb.

Very Friendly, great Froyo with lots of yummy toppings at a great value

My smoothie always tastes so good.

Pinkberry is located at center of mall. Free samples. Nice staff. I prefer the chocolate yogurt, its the best.

Chocolate banana smoothie is so good.

The people working here are lazy and unhelpful. There were three of them standing behind the counter at one point doing nothing and yet none of them were trying to take my order. Hailey in particular is a super rude employee and I definitely wont be going back there due to the lack of customer service and the long wait even though there wasnt a line...

The food was delicious and the employees were kind enough to help me out on choosing a good taste

It was good, and you get unlimited topping choice, but I have had better frozen yogurt

Great flavors, helpful employees have me coming in 3 days a week just to try something new. Try a chocolate, peanut butter and banana smoothy. Use chocolate hazelnut instead of yogurt, light ice.

Pinkberry has the best frogurt in AA. Its a shame it is at the mall.

I found it to be not what everyone is raving about. Perhaps my expectations were high but fir a place that specializes in treats I was not impressed. Not easy to get to.

Free toppings on your great yogart!

Went to order and lady helped person behind me.figure it out.

I asked for the Tropical Mango Greek Yogurt Smoothie, but instead I got blended mango frozen yogurt and bits of pineapple. Not cool.

Security guards think there the police lol they crack me up walking around the way they do

I love pinkberry.

The mango tropical froyo I tried in DC sad golden

Best yogurt!

Good collection

Good.

Pricy!

Great!!!

Yum yum yum

I am hooked!!