The staff was courteous and professional. I got there early and only had to wait about 5 minutes before they brought me in to begin the eye exam. The doctor was nice and explained what was going to happen following the exam. All around very good.
Another year, another great experience at Annandale Eyecare. This time I brought my brother as a new patient with me and everyone at the office welcomed us warmly. Briana was super accommodating and sweet. She made the “eye picture” portion efficient and didn’t waste any time before Dr. Courtney came in. She was also very easy to talk to. My brother’s appointment went longer than the estimated 30 minutes, but that wasn’t a problem with any of the employees. They didn’t rush us out and took care of all our issues. Highly recommend this office to anyone! Might have to start bringing my parents too!
Customer Service:The office staff provided fantastic customer service. The appointment began on time and they provided pleasant chit chat at check-in.Bonus: there is also an abundance of working pens at the front desk.Optometrist:Dr was knowledgable, kind and patient. For reasons unknown, she was able to answer my questions more clearly than my previous optometrists.
The entire staff is super friendly and nice and because of that I feel so comfortable every time I go. They all take care of me every step of the way. Even with picking out glasses I always get good assistance to help me with that so I can have the best look. I have stayed with them for so long just because I feel so welcomed and cared for by everyone. And I have been going to Annandale EyeCare for over 15 years.
My wife and I were looking for a new one stop shop for an optician and purchasing glasses. We couldn’t have been more impressed with the clean and modern impact we felt in their offices. The staff were courteous and professional, clearly well trained. The optician was both knowledgeable, collegial, and courteous and imparted tremendous confidence. I look forward to staying with these guys for a long time!
As always, the doctors and staff are friendly and professional. They run a well-oiled operation so that your in and out quickly and don’t spend much time waiting. Moreover, the location is easy to find and accessible. With the VSP supplemental vision insurance prices are very friendly here too.
Very professional, very well educated and very well mannered. I worked customer service for years and still do to a degree, these women are very good and efficient at what they do. No wasting time with them. I heart you guys.
Having my eyesight evaluated and cared for by Annandale EyeCare is always a fantastic experience. The team of professionals that Doctors Michelle and Courtney Thelen have put together provide a welcoming and stress free environment and their professionalism is top notch! With the most up-to-date and advanced diagnostic equipment and broad range of eyewear to choose from I would absolutely recommend this practice.
Excellent! Dr. Courtney Thelen took his time to explain the questions asked, and did a thorough exam. The office staff were very nice and there wasn’t a waiting period.
Dr. Court Thelan saw me through an emergency a year ago and then saw me through a routine office visit yesterday. On both occasions, he did an excellent job. He is unusually good at what he does--and is a kind and unpretentious person, too. Not surprisingly, he has attracted a genial and highly competent staff. If you need an eye exam or a new pair of glasses or set of contacts, Annandale EyeCare is the place to go.
Dr. Michelle Thelen is a delight - friendly, not rushed, explains everything, and doesn’t push anything you don’t need. The front office staff is lovely (and diverse!) as well. Little to no waiting. Well oiled machine.
I i’ve been a patient of Dr. Michele‘s for many years. She is thorough, knowledgeable, and extremely easy to talk to. I recommend this practice highly. She and her husband are always available for emergencies and the staff is top-notch. I trust my eyes to these guys!
Weve been going to Annandale EyeCare for several years. Weve always received top notch professional, prompt and friendly service and advice. Any questions were always answered. The office was recommended to us by a friend and we would certainly recommend to others.
Office is nice and clean .Front staffs are friendly and Doctor is very professional. I have been patient here over 15 years .Very happy to have good service. Thanks
Dr.Thelen is great! He explained everything about what he was doing and results of my tests. The tech and staff are wonderful. The tech was very informative and explained everything as well. So glad I visited this office today. Very professional. Thank you again!!!
Dr. Thelma is an amazing doctor that I loved to recommend anyone to. She communicate with her patient throughout and ensure you have the best treatment. Staffs have good customer service. Decent place to go for eye exam.
There was no wait, I was greeted promptly. The staff were friendly and explained everything as they were evaluating me. The office space was large and open, and very welcoming. The exam was more thorough than anything I had previously experienced. Annandale EyeCare definitely deserves a 5 star rating.
Everyone at Annandale Eye Care is wonderful!! The entire staff is caring, organized, knowledgeable and so friendly!! I looooove this practice and would never dream of seeing anyone else. Both Dr. Michelle and Dr. Court Thelen are wonderful doctors and they stay on top of everything concerning vision care. They are such amazing doctors!! I feel very blessed to have such wonderful people taking care of me!!
Amazing care and experience. Dr Court and the front office staff are professional and courteous.
Highly recommend this office. Excellent customer service and very professional staff. I have been coming to Annandale Eye Care for my routine check up and contact lenses fitting, for the past few years and will continue to do it.Love the new checking online system, fillable questionnaire, etc, because is the easiest method to, saves time, and most important is the safest way protecting the health of their patients, as well as themselves reducing the time in the waiting room.. Thank you
❤️❤️❤️ this place! I am SUPER fussy about all medical practitioners. I went all over Northern VA years ago to find a practitioner who was both professional and friendly. Finally found the best and I’ve never looked back.
I have Aetna Medicare supplemental insurance and was told by Aetna to go to this eye doctor because it is in network I went and got examined and picked out glasses although the cost of living seems to have abruptly gone up. The glasses were expensive and I was educated about the cost of the lenses. The staff was very friendly and very helpful very kind very professional I would recommend anyone to Heather eyes examined at this location
Absolutely beautiful office and extremely nice office staff. I really appreciate the staff fitting me in when I had an eye emergency. The doctor was so kind and helpful. I had a fantastic experience there!
Dr Michelle takes excellent care of patients and has amazing equipment and advanced protocols for a complete and thorough look at your eyes. I’ve learned more than any of my previous experiences with eye exams. Thank you for the service you provide !!
Dr Court was as always truthful & knowledgeable and the staff was cordial as ever.
Staff is extremely efficient and cordial. Office is extremely clean and staff is very kind. Great experience.
The visit was great. The doctor and staff were friendly and helpful.
Optician provided cost-saving option
Dr. Courtney Thelen was amazing. I was a new patient and he welcomed me so nicely. The assistants were great and attentive too. My left contact was not exactly the most comfortable, so Dr. Thelen took extra time to find the problem. Can’t thank him enough. He’s also extremely relatable and easy to talk to. Highly recommend this office!
Went in for a contact fitting and both the doctor and his staff were EXTREMELY accommodating. I struggle to get contacts in and they let me stay and practice, offered tips, were extremely reassuring and never got frustrated. Extremely kind and professional practice. I would recommend them to anyone.
As every year, the personal attention by professionals was superb. Everyone is friendly and caring making for a pleasant and comfortable experience. I wouldn’t trust my eye care to anyone else !
Dr. Thelen patiently answered all of my questions during the exam as they came up and informed me of latest developments in the field that may benefit me in the near future. His staff were pleasant and professional. Clean and attractive office.
Wonderful, experienced and caring doctors and excellent and courteous staff!!
Our family has been coming to Annandale EyeCare for years. We have contact lens wearers and glasses wearers and one with perfect vision! We have always been treated with great professionalism by the doctors and by the staff. They knowledgeable and caring, and go the extra mile whenever needed. We have recommended them to friends many times over the years and will continue to do so. Thanks for taking such good care of our family.
Highly recommend this place to everyone, I visit each year and am proud to say professionalism is outstanding!! Friendly environment and welcoming,keep up the good work.Yvonne A.T
Very professional and thorough, especially considering the ongoing COVID restrictions. I must have had my eyes scanned, probed and photographed by half a dozen machines even before a very comprehensive exam by Dr Thielen. She listened carefully to my requirement for a single lens prescription that would allow me to read while still providing adequate distance vision, and we spent consider time optimizing the best solution. I’m also impressed that she manages to tolerate my British sense of humour. This is the “annual check up” I actually look forward to...
We enjoyed our visit! The appointment was very easy to schedule. The office was friendly, efficient and modern. Dr. Court was fantastic with my son, explained things in a way he could understand. We highly recommend!
Weve (family of 4) been going to Annandale Eye Care for 14 years now! Both doctors wonderful. They always provide quick, comprehensive, exams.All staff members are friendly and knowledgeable. Absolutely nothing to complain about. Best eye care around. Thank you Annandale Eye Care
The optomotrist was kind and professional. Staff were also kind and efficient.
Everyone in the office is so nice. The front desk staff welcomes you as soon as you enter the office, the technicians are friendly and knowledgeable and Dr. Michelle is great. She takes great care of you and really listens to your concerns. I highly recommend their practice.
This is one of the best eye care providers I’ve ever used. They are so thorough, knowledgeable and caring. I 100% recommend them!
First time and last time. I didn’t even get to see the doctor because of 10 mins late. Every medical center I went, they always have 10-15 mins gap for their patients incase of traffic.
Had a great experience today at Annandale EyeCare. Friendly and knowledgeable staff and doctors who take their time to understand their clients preferences and needs. I highly recommend this optometry practice.
My experience was great. Great customer service, great doctor/patient rapport. Extremely satisfied and would recommend the practice to all my friends.
HIGHLY recommend Annandale EyeCare. Answered emergency call after hours, saw me the next morning, and even scheduled a follow up after normal hours. All of this in a clean, friendly, and professional environment.Bottom line: if you care about your vision, don’t trust it to just anyone—choose Annandale EyeCare.
I absolutely loved my visit today! I called on the fly today asking for a same day appointment, and they were able to fit me in! From the phone call to the receptionists to the woman who did all of those tests prior to being seen. Everyone was so kind, great customer service! Im from out of town and i always go back home to do all of my doctors visits, but unfortunately my eye doc was out if town the last i went home. Im so happy to find a new eye doc home! The Eye doctor who saw me was personable and funny.I loved the decor! The establishment was clean, beautiful and inviting. I was the very last patient out and the woman who was still there didnt seem at all bothered that it was 20 mins past closing time. The elderly woman who assisted me with my contacts was a peach! I loved her! I will recommend this office to EVERYONE!!
I really appreciate the care that Dr Thelen provides. No pressure to purchase eyewear after the exam - thank you. Friendly staff too.
This was the BEST healthcare service I have ever experienced. PERIOD. The staff are amazingly friendly, helpful and supportive. Dr. Michelle could not have been more helpful. Even as a first time patient (COVID Era), I arrived and left 65 minutes later with my new contacts in! I had not worn contacts for 14 years, since my LASIK surgery. These folks are thorough, professional, and deserve my strongest recommendation.
Absolutely wonderful experience. Would hands-down recommend them. I’m looking forward to bringing my kids in for regular eye checks as well.
Annandale Eye Care is extremely professional. From the support staff up front to the doctors, it a pleasure to work everyone. A very efficiently run office.
Very clean and chick office. I went this morning and they took all the precautions for Covid 19. Sanitized rooms and equipment. The staff is super friendly, and the doctor is always so nice and very good at her job.
Annandale Eye Carr is wonderful. The nicest staff and most caring eye doctors I’ve ever had the pleasure to visit.
As always it is a wonderful experience. Not that I love Dr. Vista but Dr Courtney is the best. I have recently moved to South Carolina and he gave me all of my best options for continued eye health care.Bob
Very friendly, courteous, and helpful staffs.
This is my 1st visit Annandale eye care, wonderful experience, Dr was very nice and go with details and office stuff also great,
This is a wonderful place! Professional and friendly and very thorough. Great selection and help!
Excellent staff! Very welcoming for my first visit.
Dr. Court Thelen is thorough, courteous, and always professional. He takes the time to explain, in understandable terms, any conditions and treatments. The best eye Dr. I have ever had. The office is pretty much always on schedule and the office staff is also very friendly. My husband discovered Annandale Eye Care and now the whole family goes there. Also, Dr. Thelen seems to stay up to date with new and emerging technology. My husband has also seen the other Dr. in the office, who is his wife, and he said she was also very professional and knowledgeable.
A friendly office group with both the Thelens providing thorough exams and comprehensive explanations of their findings and recommendations.
I have been a patient at Annandale Eye Care since the 1960s and have always had great service. When Court and Michelle Thelen took over the practice it move up from gold to platinum standards of service. They are both amazing optometrists who devote plenty of time to each patient. Their equipment is constantly upgraded to ensure they have the most up to date tools to provide a thorough eye examination. The new office is comfortable, welcoming and immaculately clean. The support staff, many of whom have been with the practice for several years, is as good as it gets -- they are professional, friendly, knowledgeable and completely adept at their jobs. Visiting Annandale Eye Care is not like a medical appointment, its a bit more like a long anticipated afternoon with friends. I cannot recommend them highly enough.
Dr. Thielen is great and this practice runs like clock work.
The eye exam was very thorough and detailed.All the staff was very polite, helpful and professional.Will be going back next year for my exam.
I had an wonderful experience at Annandale Eye Care!!! I highly recommend them to anyone who is looking for an eye doctor. The staff and doctor were extremely courteous, highly professional and very knowledgeable. They were able to resolve my issue quickly and proficiently. I dont wear glasses - I had an eye-related medical problem - but my husband and I will be returning to them from now on for our yearly eye wellness exams!I give them a great review across the board in all areas. If you give them a try, I can not see anyone being disappointed with their practice. They were excellent!!!
As a patient of several years, I continue to be extremely satisfied with my visits to Dr. Thelan at Annandale Eye Care. The reception area and office spaces are very pleasant, with courteous and effective staff. Procedures and testing were done with efficiency and expertise. Most importantly, the doctor explains the options for my eye problems in an understandable and reassuring fashion. Above all the frames I got have held up to not only normal wear and tear, but mishandling by several precious toddlers.
Polite, professional, and competent staff! I was blown away with how much time they spent on my initial exam. Everyone knew exactly what they were doing and my muti-step exam was smooth as silk! They examined my eyes with six (SIX) different machines... !!! A unique and comprehensive experience unlike the national chains I’ve used in the past. They have earned my business and I will recommend them to anyone who needs EyeCare in the future.
Everything has always been top notch here. The one remaining star Im withholding is because there seems to be always an ambush charge on the day of the appointment. You will feel forced to accept and pay additional fee(s) without much choice other than walking out. Its a bit insulting to be treated as if one needs to be ambushed to pay for superior service. Give your patients a choice!
Had a really great experience at Annandale Eye Care and will gladly return there for more services. I had to bring my 6 month old with me to the appointment and I felt like everyone was more than accommodating for me, which I greatly appreciated. The facilities and equipment are very nice, clean and seem new. I found the doctor to be super friendly and kind. In addition, the man that helped me find frames was very knowledgable and made the process less daunting because he could easily recommend some frames for me. Great experience!
Excellent …
The entire Annadale EyeCare center staff is professional and courteous. They are truly friendly faces from the time you walk through the door until you leave. Mr. & Mrs. Thelen always provide a thorough review of your eye exam to include care. Truly a pleasure to have them as my eye care specialists.
I have been under the care of Dr. Michelle and Courtney Thelan for 3 years. Their professional expertise is excellent. They take the time to explain, in detail, any question you might have. Im the type of person who can ask many questions; both of them make sure you are comfortable with the knowledge they share. The staff is very friendly and helpful. I strongly recommend this office to anyone.
I saw many positive reviews and came here because it was time for an eye exam. I was greeted and instructed on how to fill out the necessary paperwork. I had very little waiting time to get called for my exam.I had a very thorough eye exam and everything went smoothly.Michelle answered all questions I had and was very helpful.They have a good selection of frames to look at as well.
Sharp and on the ball.Going through cataract surgery for both eyes based their excellent referral. Timely follow-up. I like their low-key style and thoroughness.Been going there for years.The guy who adjusts my glasses is perfect in bending them around my nobby head.
The staff is very friendly and helpful. Dr. Thelen is always great and really takes time to care for his patients.
I was very happy with my experience at Annandale Eye Care. The staff was very friendly and professional, Dr. Thelen was knowledgeable and kept me at ease during testing. The office is very clean, modern looking, and inviting. Overall, I highly recommend them.
I went to Annandale EyeCare for the first time and I have found my new optometrist! Everyone was very friendly and the office was very nice. Dr. Thelen was very informative and was very interested in getting me a prescription and glasses that fit my lifestyle. Kevin, the optician, then worked with my insurance and my price range to get me a great pair of sunglasses. Ill definitely be back.
I just love the staff and Drs Thelen very personable and friendly....great eye care is a plus..
We have been going to Annandale EyeCare for 4 years. The doctors and staff are excellent. Their equipment is state of the art. Their office is very comfortable. I have lived in many states and have seen several eye doctors. They dont get any better than this! My kids agree.
I have been going to Annandale Eye Care since it opened in the late 1960s, and it only gets better. The staff is great -- solid, long-term employees who work as a team. The doctors are top notch and eager to ensure that my vision needs are fully met -- and if there is a problem of any type between annual visits, they are always there to help. They keep on top of new eye examination technology and I am always impressed with the new equipment that provides better mapping of the eyes and helps the doctors look for potential problems. I heartily recommend Annandale Eye Care as a 5-Star provider.
Exceptional place. Great team. My first appointment was a methodical series of test last by a very nice tech. She explained all the tests. Dr. Thelen was excellent. He explained all the tests. The reason for all of them and the results. He is a great doctor. Everything was great. The office is nice. Well designed and modern. Highly recommend to everyone.
You will NEVER regret coming here!!! The staff is AMAZING!! Very flexible with their schedule and very professional. I have been a patient for a very long time and I am super sad I cannot come back to them. Highly recommend them.
Pleasant staff, nice office space. Great doctor!Just keeps getting better with every visit!
Great care by Dr. Michelle always! Recently, I had a very thorough visit and the doctor explained my options to me very clearly. I never feel rushed during my appointments and always leave feeling educated on my circumstances. Thank you for your support also in the community and for your outreach with your patients.
Annandale EyeCare was recommended by my eye surgeon. Since Ive had surgeries for detached retina, I needed a doctor who would understand my vision issues when I was examined for new glasses. I was very impressed with Dr. Thelens knowledge and willingness to listen and answer questions.Their office is a bit of a drive from my home, but it was worth it, knowing I was receiving excellent care. I did need my GPS to locate the building since it is in a rather busy area - but other than that, the entire experience, from appointment setting to choosing new frames, was excellent.
Professional, prompt and always pleasant
Excellent care and attention. Great with kids. Took the time to explain recommendations.
Very bad customer service. I called to book my appointment and was put on hold many times to make an appointment. They asked all my information to set up my profile and set the appointment time. When I came there at the appointment time, they said they did not have appointment for me at all. The profile is in the system but they did not book any appointment. Not professional and waste of time of patient.
Got a pair of glasses that I had second thoughts about. Emailed the office asking about return policy, and the optician called me personally to ask how they could make things right. I stopped by their office and they made some adjustments to the frame. Now Im very happy with my glasses. Very good customer service. Avail yourself to the complimentary mini-fridge while youre there.
Ive been a patient for over 20 years; couldnt ask for a better, more caring doctor than Court Thelen. Ive recommended him and/or his wife, Michelle, to a number of people, all of whom seem as satisfied as I have been. Its good to be in good hands. Bailey is my granddaughter--a third generation of patients at this practice.
Have been using Annandale Eyecare for a couple of years for yearly exams and purchasing contacts and always had a good experience.Today’s visit was for an eye concern. They fit me in as soon as they could and the doctor was so upbeat. Her happiness was contagious and she showed me in words and actions that I am a valued customer and got me on the mend.Thank you Annadale Eyecare! Another great experience: )
Always happy with my eye care. and feel well cared for. By Dr THelen and staff
I come here because Dr. Courtney Thelen is very nice. Highly recommend!
My first visit, very friendly staff, prompt service. All around a great experience.
The staff are always friendly, flexible, and efficient. I usually see Dr. Michelle, but both Michelle and Courtney are not only great doctors but also very down-to-earth people who take the time to make sure you feel comfortable and understand what is going on in the appointment.
Good Doc but......Too expensive......My daughter went to Annandale Eye Care. She has worn contact lens for 9 years. She is a military dependent and our family moves frequently and thus she was a new patient. Our insurance does not cover the contact lens portion of the visit. We were charged $168 (included special pictures of the eye that we did not pre-authorize). Additionally, Annandale Eye Care billed our insurance $265. So...for a regular yearly check up, it cost $433.00. WOW. Dont be fooled like I was and ask about prices before you go to Annandale Eye Care. Due to our insurance, we paid $342 out of pocket...
Family friendly, great prices.
Saw me immediately when I had a medical emergency. Received exceptional care.
Came in with my glasses missing a screw and they had them fixed and cleaned in less than five minutes with a smile and a handshake. Great service!
I’ve been a patient at Annandale Eye Care since 1990 and I can’t say enough about the quality of their care. The patient is their focus beyond everything else.
My husband and I have been going to Annandale Eye Care for many years and couldnt be more pleased with our eye care. We saw Dr. OBremsky until he retired; then we started seeing Dr. Thelen.Dr. Thelen is well organized and easy to talk to. I have complete faith in his ability to treat my eyes. The office staff is friendly and helpful.Looking for an eye doctor, try Annandale EyeCare!
Doctors Thelen are awesome. The eye care and customer care is tremendous. Plus their referal to Dr. Kang for my catarac surgery was superb. We could not ask for better eyecare. And the staff is top notch too.