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Sventech
1037 Main St, Antioch, IL 60002, United States
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Sventech

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Ch
Review №1

After searching for some time for a specific part for an older machine, I found Sventech online. I used the website’s online contact form and within 24hrs I had someone reach out to me. Not only were they responsive and thorough with answering all of my questions, they were able to make the part that I had been told no by several other companies. The item was shipped out within 1 week of my request. Sventech is not only consistent with great customer service, but with quality work. I highly recommend using this company for all laser repairs!

Ra
Review №2

Most knowledgeable guys ever when it comes to dental lasers! Like I mean He knows everything there is to know about dental lasers. New lasers old lasers this is the kind of business that Im happy supporting. I just wish more businesses were as good as them. I cant say enough good things about how knowledgeable they are about dental lasers. Thank you so much !!!

Da
Review №3

Aric was fantastic. He spent the time not only fixing my problem but completely calibrate everything. He installed all the updates and then tweaked my erbium based unit. We reviewed all the preventive maintenance and cleaning schedules. He inquired about my soft tissue laser units and he checked them .Finally we discussed different techniques that can be used with lasers and I practiced on extracted teeth. He is a valuable resource that should be a part of your team just like your computer support. I highly recommend them!

Ga
Review №4

Seventech has repaired my multiple waterlase MD dental laser multiple times over the many years. They even educated me on how to properly take care of my lasers. This last time they had to come out because a screen they replaced still decided to not work properly again after a few months. They stood behind their work and fixed it again at no charge. Their prices are reasonable and when compared to what BIOLase tries make you pay out they are very very affordable. I would give them 6 stars out of 5 if I could do such a thing. Great service, personable, educating and know their stuff. What more could you want?

Jo
Review №5

Can’t say enough great things about this company. I have been a client for several years and have used them multiple times. Today they even spent 30 minutes on the phone helping me diagnose my laser issues! They are awesome!Dr. John Sullivant, mtn home Arkansas

Ni
Review №6

These guys are great. Our group has worked with them for years to service our lasers and keep them running strong! Most recently, we had a laser go down and over the phone, they were able to step me through the diagnostic process to make an assessment and stepped me through the repair - all over the phone! Thank you guys so much for keeping us going!!!

Ro
Review №7

Wonderful work,, so appreciate their help and knowledge,,, somebody you can trust,,,highly recommended

Li
Review №8

Friendly, reliable and knows what they are doing. They fixed my laser and gave good advice on maintenance. Highly recommend them

Da
Review №9

Sventech was great!. My laser is a bit old, but I am not ready to replace it just yet. Erick at Sventech was helpful, responsive, and so quick on the repairs and turnaround time. I highly recommend them! Fast, efficient, fair in pricing. What more could you want?

Ja
Review №10

I cant say enough good things about this business and the customer service they provide. They have traveled to my office and have helped me over the phone with issues on my antique Waterlase.. It is a pleasure to work with such friendly, helpful and knowledgable experts. I highly recommend these gentelmen for any laser service or questions you may have.

Ma
Review №11

Aric was extremely helpful. Even thought I had never used sventech before he took his time on the phone to help me troubleshoot my laser. He ended up saving me thousands of dollars over what the cons at the distribution company had tried to pull on me. So glad I found these guys. They will definitely have my business in the future.

Be
Review №12

Overall I have a very good experience working with Sventech. They have been very responsive to all of my questions. I have had no issues with any of the products purchased through them. Laser works great!Recently, had an issue where a staff member lost the key to my AMD picasso Laser, a simple phone call and they sent one to me free of charge. Very grateful for their help!Highly Recommend

Al
Review №13

Very knowledgeable about Biolase and anything laser in general. Came after hours for us and serviced our Waterlase MD. I would recommend.

To
Review №14

We had a wonderful experience working with Sventech. We were first attracted by their ability to work on discontinued lasers -which ours is- as service is no longer available through the manufacturer. We contacted easily a dozen companies to see if they could assist with repairs and Sventech were the only ones both able to do the work and we felt comfortable with.They helped us troubleshoot before we sent in the laser. They were extremely quick on the turnaround once we sent it in. Were very satisfied, highly recommended.

Ka
Review №15

The most knowledgeable laser people I know. I use them for everything laser related. They stand by their work and other businesses could take notes from their customer service.

Ia
Review №16

What an AMAZING company from the start! Great prices, great equipment and even better customer service. This company continues to offer the highest level of customer support, which is rarely if at all even needed as the equipment operates with ease and never has trouble. More recently we did have a part that needed replacing and SvenTech jumped right on it. Our part was delivered in just a few days and tech support walked us through every step to ensure our equipment was up and running with ease. I do not get to say this often but I am proud to say that SvenTech is a company that will have our business until we grow old and retire. Hard to find great vendors that appreciate their customers to the level that SvenTech does. Keep up the great work and we will continue to promote you to our peers and colleagues. From all of us here at Mann Orthodontics, thank you!

Re
Review №17

We were turning away clients due to a malfunction with our laser machine. We thankfully found Sventech online in a desperate need for assistance he walked us through a few troubleshooting tips and to our surprise our IPL was back up and running! We are very grateful to Sventech and will continue to use them!.

Do
Review №18

Unfortunately, I had a mishap with the key to our office laser. The doctor was able to retrieve the other half from the unit. I called Sventech and spoke with Eric. He found the he had a spare key and he shipped it to us overnight. AT THEIR EXPENSE even after I told him that I would gladly pay for the key and shipping! Our office has used Sventechs services in the past and we certainly will continue to use them in the future.

Sa
Review №19

Eric came and calibrated/installed my Waterlase iPlus, and I cant say enough good things about them. Id recommend them to anyone! Thanks!!

Mo
Review №20

Sventech is amazing! The really care about their clients, and I cant stress enough how great their customer service is.

Mo
Review №21

Honest, knowledgeable, trust worthy, and fast. I was so impressed with the knowledge they possess. I will never send my laser into the manufacture again. They required payment up front, a minimum of $350 just to look at my laser and calibrate it. I have had to deal with the manufacture numerous times right after I purchased the unit, new. It had numerous software issues and I was never provided with a loaner. I would have to send it in and reschedule all my patients for weeks on end. This happened multiple times. I found sventexh.thru another dental office who had 6 or more lasers and they understood and repaired or recalibrated each type expertly . I am so thankful that I have found such an outstanding repair company that are knowledgeable about any electronic issues. from lasers to cool sculpt equipment to cell phones these guys know their stuff. I cant say enough good things about this company

Al
Review №22

Great guys and great service. Thanks for keeping my old lasers running well!!

Ti
Review №23

Friendly and helpful. I stopped by the other day with a computer hardware problem after a power surge. The guys were friendly and gave me some pointers that ended up fixing the problem. Thanks!

Be
Review №24

Personal and professional service with a smile, at a discounted price! Thank you!!

Information
1 Photos
24 Comments
5 Rating
  • Address:1037 Main St, Antioch, IL 60002, United States
  • Site:http://sventechlasers.com/
  • Phone:+1 847-838-5273
Categories
  • Laser equipment supplier
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:Closed
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