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Public Storage
2110 Ten-Ten Rd, Apex, NC 27539, United States
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Public Storage
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An
Review №1

Dee - was so very helpful with the check in process. This is the reason I chose this facility….all of her positive reviews here. The place is clean and obviously cared for. A positive experience to be sure!

2T
Review №2

Yes I am thrilled to say that the customer service is at an all time high here at this location and please EVERYONE Speak with Dee she is fabulous and will help elevate any stress or confusion you might have had or concerns. She strives to ensure that everyone has a pleasant and safe experience in this environment. THANKS PUBLIC STORAGE FOR HIRING SUCH A WONDERFUL AND PROFESSIONAL STAFF!!!!

Ju
Review №3

Dee is excellent! Even helped me on a Sunday no questions asked. Great customer service, always friendly

Ha
Review №4

Great help and could not have done without the help from Dee. She was wonderful . Nice and clean location. Greatly appreciate the empathy we received at this difficult situation. Thank you Dee.

Br
Review №5

I couldn’t have had a better experience. Larah was so helpful, thorough, and made it super easy for me to get everything done. I highly recommend using Public Storage for all your storage needs.

Ma
Review №6

Dee was exceptional signing me up for a new account!! She’s knowledgeable and so helpful!! Thank you!!!

Ra
Review №7

Great facility, very clean and with great access. Barbara was very courteous and helpful!

Al
Review №8

I am a returning customer and very happy to be doing business with Dee again, she is the best.

Ju
Review №9

Dee provided very professional and courteous service during my visit.

Ma
Review №10

Dee was excellent. She went over all the procedures with me

Am
Review №11

Excellent service from Dee...she helped me with a change tomy account. Location is convenient with a traffic light.

An
Review №12

I always come in to pay my storage and Dee is always very nice and polite

Ro
Review №13

Dee gave us very good fast easy service. Thank you.

Su
Review №14

I am a returning customer, I received excellent customer services from Dee. nice and clean facility.appreciate her kindness and patience.

Be
Review №15

Great location, Dee is very pleasant to do business with. We recommend this facility for anyone looking for storage.

An
Review №16

Dee was so so helpful and accommodating for my parents move here. The storage unit seemed clean and well secured. I Would recommend this place to anyone.

Jo
Review №17

Water damage discovered with some of the items I was collecting. Apparently leak in the roof.

Ch
Review №18

Dee is the best manager ever and always very responsive and working on behalf of the renters!!!

Al
Review №19

I have been renting for 3 years and Dee has been wonderful. Always ready to help with friendly smile. She is very professional .

Ta
Review №20

Thank you Dee for your great customer service!

To
Review №21

Wonderful experience. Dee was excellent. Recommended highly.

Fr
Review №22

Thank you Ms Dee for the great service ! Got the rate I wanted plus a promotion. Great location too!

DO
Review №23

Good location and the facility is always well kept and clean. Dee, who works in the office, is friendly, professional, and fantastic to work with!

Sa
Review №24

D was amazing. She was spot on describing the unit and position. I walked in and out in under 15 minutes. I highly recommend her!

El
Review №25

I am amazed at the superior level of customer service I received from Dee. She was there every step of the way and I had done everything at the last minute, but she made the entire process as smooth and painless as possible. I highly recommend Public Storage and Dee is simply amazing. Thank you Dee!

Ed
Review №26

5 stars to Dee. Great facility.

Ju
Review №27

Dee was great! Everything went so smoothly! 10/10 recommend :)

Tr
Review №28

Dee is great, excellent professional service.

An
Review №29

Dee was amazing she was very helpful.

A
Review №30

Dee the storage Manager did an awesome job apron arrival. This is the place to come when you need a little direction. ❤️

Ca
Review №31

Thank you to the district manager for making a great experience

Li
Review №32

Excellent. Dee is great.

Ch
Review №33

Dee very friendly and super helpful. Everything was last minute for me and she was so helpful.

Ge
Review №34

Dee was very helpful and knowledgeable. Superb!

no
Review №35

DEE provided excellent service and gave a great price. She is the best.

Ro
Review №36

Very nice manager, Dee, made every attempt to make my storage stay a pleasant one. I often had to arrive near the closing time due to moving from across state lines, and she was very accommodating. I would definitely use them again for my next storage needs! I cant say enough good things about the whole process. I see one negative post but my experience is definitely very positive, I wouldnt have any hesitation recommending this place to anyone.

Do
Review №37

Great location, great manager Dee is excellent. Comes highly recommended.

Ca
Review №38

Such a pleasure doing business with such a professional and caring person. Very well taken care of property, clean and welcoming. Thank you Larah for helping us make right decisions instead of wrong ones

Al
Review №39

After searching several storage places in the area we went with this one. D took the time to talk over the phone and in person to answer any questions I had which was a big help for my move to NC from NYC. I would highly recommend.

Yo
Review №40

Moving was made easier because Dee was so helpful for everything we needed! Very satisfied with the service.

Ba
Review №41

Dee was friendly and extremely helpful. She explained everything simply and thoroughly. The property is very clean and easy to navigate. I would definitely recommend this Public Storage location.

Ay
Review №42

We have been looking to rent at this location, for an upcoming move and Dee was a great help and gave us all the tips on how to pack and store properly. she is very friendly and answered all our questions and looking forward to rent there soon. Thank you much for the excellent customer service.

S
Review №43

Dee was super helpful, very informative and very nice to work with. She took great care of us.

Fr
Review №44

Dee is wonderful to work with. Great personality. Happy to rent with her. Great location, very convenient. Highly recommended.

Ca
Review №45

Mrs. Dee is excellent at what she does and has great customer service. She makes your experience memorable and the location is clean and accessible. I highly recommend storing your precious items at this location. I’ve stored items here twice and have been well pleased.

To
Review №46

This Location was perfect. great property Larah was extremely helpful and friendly

Tr
Review №47

Ms Dee, has been very helpful. She has been very helpful with our reservation. Especially for my father who is moving from NY to NC Thank you!

Am
Review №48

The property manager, Dee, is very professional and will work hard to be sure you have what you need. We had a good experience here.

Ka
Review №49

Dee is wonderful! This is our second rental at this location, fantastic units at great rates and great customer service!

Ca
Review №50

This property is great and the 2 ladies in the office are both very sweet and professional. i recommend this facility

Da
Review №51

Dee is awesome. She helped us to ease our moving blues. I strongly encourage this location for any storage need.

Ba
Review №52

Lara was very kind and helpful. she made sure i got the perfect space for my liking and at a great price. My sisters and i are very pleased with the professionalism from this company.

To
Review №53

Dee has always provided the best customer service! I have used this location several times and highly recommend!

Sa
Review №54

2 months after I signed up, they increased my monthly payment by $30. Do not rent from here. I recommend going somewhere else.

Ma
Review №55

Dee was so wonderful to work with and made sure I had the right sized unit to fit my needs. She was a great help, really friendly and overall provided an amazing experience.

Fr
Review №56

Great customer service. Dee was phenomenal. She went above and beyond to assist me find the best fit for my needs.

Jo
Review №57

Come to make payments at this location and Larah is always a pleasure to do business with. Thinking about transferring here from NY

Ce
Review №58

My experience was positively the best. I rarely if ever write reviews for services. I expect a certain amount of courtesy and help for just doing business. However on this occasion the manager went way beyond her traditional duties to make sure I understood my storage information and was completely satisfied with the storage arrangements.It was the end of the month, short notice, I was new to the area, and extremely frustrated in trying to find a place close to where I live. The manager seemed to understand my anxiousness and quickly put my mind to rest. She did everything within her powers to find me the best storage price. Her manner was exceptional and very calming. The location was extremely clean, well organized, secure and provided materials that would help preserve my belongings.Originally, I had set up an arrangement with another provider that was cheaper but after visiting the location and talking with the staff I knew immediately where I was going to store my belongings.I cant say enough about this location and its manager. Thank you Public storage for having the good sense to hire this very competent manager. Thank you Dee.Len Hayes

Br
Review №59

We used an air conditioned storage unit for a few months, and it was recently priced and easy to use. However, my only complaint is that their automatic gate was malfunctioning and didnt close after it was opened.

Sh
Review №60

Came to this property to shop for rental space for December and Larah answered all of my questions, showed us different size units and helped us pick the right one for our need. I recommend this location for your storage needs

Ch
Review №61

Wonderful service, really great personality, thank you D.

Da
Review №62

Excellent customer service. Went above and behind to help me get my storage. Friendly

MI
Review №63

Great place! Larah was able to answer all of our questions and went out of her way to help us. Very clean and very secure. for sure will come back if i ever need storage again

Sa
Review №64

Dee is so fabulous that you need to give her a raise! Yes!!

Jo
Review №65

New customer here. So far so good! Larah was nice and very helpful! Pleasure working with them.

Ad
Review №66

I LOVE this storage place!!! Dee was very professional and knowledgeable and moved quickly to help me select the best storage unit for me..Also I was very impressed with the cleanliness of the property!! If you need a storage space and want to have excellent customer service please ask for Mrs.Dee!!!!

Ro
Review №67

Dee provided excellent service thank you so much.

Ta
Review №68

With all this crazy mess going on Larah had a very bright smile today and she made our move so much easier. She made sure we left with no questions to ask and a storage space that will fit all of our stuff. Thank you Public storage for having such awesome staff

Ma
Review №69

We signed up today and the process went very well. Jasmine showed us our unit and took us through the rental process quickly, easily and extremely pleasantly. I would recommend this facility.

Da
Review №70

Dee was very helpful and professional throughout the renting process. I would definitely recommend.

Th
Review №71

This is the second time I’m renting from this Public Storage. The facility was clean and easy to access. But mostly because of the exceptional service I received from Dee. I highly recommend this facility.

Ed
Review №72

I just rented a new storage facility from Dee at the Apex NC location on ten ten road she was excellent it was quick easy and everything was as as promised. Very pleased.

Em
Review №73

This property is amazing, nice and clean and Larah in the office was amazing. She answered all of my questions without hesitation and found us the best unit. i will be referring a friend

Be
Review №74

Great place. Awesome staff. Area where storage units is not in a busy area and gives a safe feeling. I️ used the climate controlled units and was pleasantly surprised every time I️ went in. Dee really helped me out on my move out so rent with confidence!

Ca
Review №75

It was great, Dee helped me set up my rental. Very pleasant indeed.

Mi
Review №76

Love this location, Larah was such a pleasure to work with and she answered all of my questions.

Dr
Review №77

Great rental experience. Dee is excellent. Convenient location, very clean.

Th
Review №78

Dee was very helpful and accommodating of our needs. Have rented here before and was happy to come back

Ti
Review №79

Dee was wonderful and excellent customer service! She was great to work with and highly recommend this property. Very clean and excellent customer service!!!

Pe
Review №80

I would say that Im only giving this a 5 because of Brad. I have had some less than great experiences before. Brad was extremely helpful, personable and professional. Made my experience of getting a new locker pleasurable and extremely easy.

Ji
Review №81

Dee is a very good representative for this company. I believe she would be for any workplace. She couples pleasantness with professionalism a trait many in todays world find difficult to do. She is respectful, she listens, she once again is great to work with. DO NOT LOSE HER!!!

Gi
Review №82

Dee provided great service, last minute relief, thank you.

Ma
Review №83

Love this public storage location- super convenient and reliable. Dee has been great! Definitely recommend

Em
Review №84

Im not typically a procrastinator but I had to move out of my place immediately. Kandy did an amazing job getting me moved in the same day I inquired about a unit. She made everything such an easy process. Although, ill only need the unit for a short period she made sure she could get me the best yet affordable deal for my things. I would definitely recommend this place to others.

An
Review №85

Dee was very nice and kind. A lot of patience as my drive took much longer time than expected.Everything explained! Really good!

Bi
Review №86

I received a personal and professional customer service from Dee at this location. I would not go to any other storage place...

Er
Review №87

Dee rocks! She helped me find and secure a parking rental spot, and was able to accommodate a crazy schedule. Great customer service very friendly.

Ke
Review №88

My experience with the Manager, Dee at the Public Storage located on Ten-Ten road was very professional. Since, I am new to the area, Dee phoned me and established a time to assist me. During our conversation she asked me pertinent questions to evaluate my needs and gave me value saving information. I am very grateful and appreciative for Public Storage to hire a manager who is caring and compassionate about her customers. Thank you for great customer service.

Cr
Review №89

Angel was truly just that. She was extremely knowledgeable and helpful. She made me feel confident that my decision in choosing Public Storage was the correct one. I know that my personal and irreplaceable items will be and are secure at this facility. Thank you for your help Angel. I would also like to thank Public Storage for providing their employees with phenomenal training.

Jo
Review №90

Dee took great care of us! Easy process!

Ro
Review №91

Excited to have rented a storage spot for my boat at Public Storage. Dee was very helpful! She took the time to show me several spots across the facility. She was very informative and patient. Dee made an extra effort to ensure I was able to get a spot that met my needs. Awesome location and awesome service! Thank You!

Re
Review №92

Very helpful and personable manager, Brad helped me choose the best unit for our needs. The unit was clean and the door opened easily. Better experience than previous storage rentals!

br
Review №93

I was a customer of public Storage for 4 years. l was one of the first customer at this location. Dee is very nice and she always has a smile on her face. I feel safe knowing that my furniture was in this location.

Jo
Review №94

This location is great and management is exceptional. Dee is always pleasant and nice to work with. I service all of triangle public storage cctv systems and this location I always know will be a good experience.

Ro
Review №95

Fast friendly service. Dee was pleasant to work with MY items were safe and secure. Dry and getting to them was not a hassle. Roadways were clear and the garbage area was neat and tidy. No complaints at this wonderful facility.

Br
Review №96

Excellent customer from Dee.

Ke
Review №97

I like Dee,. Very pleasent experience.

An
Review №98

Recently I stopped at this location and was surprised by the warm welcome i received from the store manager. She took time to educate me on what size i need and what packing materials i need for my move. Dee is very friendly, customer oriented and great asset to the company. very nice location, clean and looks like a park. it is refreshing to meet such great people.

Er
Review №99

Brad was super helpful, friendly, and everything great. It was easy to get a storage unit and the price was great. I would recommend Public Storage to others

Ja
Review №100

Dee was very helpful and I have really appreciated the service and space

Information
18 Photos
100 Comments
4.8 Rating
  • Address:2110 Ten-Ten Rd, Apex, NC 27539, United States
  • Site:https://publicstorage.com/self-storage-nc-apex/2466?pid=pslocalsearch
  • Phone:+1 919-439-8685
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–5PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–5PM
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