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Ecklund Motorsports
325 N Mall Dr, Appleton, WI 54913, United States
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Ecklund Motorsports
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Ge
Review №1

Staff was slow to engage (or just to say Hello). But, very knowledgeable and helpful. Seemed honest and sincere on the supply chain challenges. Provided alternatives and a great catalog.

Mi
Review №2

I had a great experience with Jeff purchasing my Alumacraft. I live in Michigan and wasnt able to see the boat in person or pick it up, but Jeff was able to send all the information I requested and delivered the boat to the ferry to be shipped over. The boat arrived in perfect condition and was exactly as described. They went the extra mile and made it happen.

Ga
Review №3

Great place! Bought my helmet and leathers from here. Ethen, (dont know if I spelled that correctly?) my apologies if I didnt. Anyway hes great to work with and very knowledgeable. I had already bought a BMW before I came here. Otherwise I would definitely buy a bike from them. Very friendly staff. You wont be disappointed! Give em a shot!

Jo
Review №4

In town visiting from Arizona, my son got a flat on his xr50. On a busy Friday, Jason told me not to worry, bring it down, we will get it handled. I brought it to him and it was changed and ready to go in less than half an hour! Remarkable customer service. Huge thank you from my 6 year old son and I for going above and beyond on Friday no less! Highly recommend Jason and his team at Eklund!!

Ja
Review №5

I was impressed with the hospitality and ease of purchasing an my defender max limited here. I will definitely come back for future purchases! Thanks to Jon in sales! Machine was ready and staged inside their heated showroom and we got to literally drive it out of the showroom! The best Can Am dealer I’ve ever worked with out of the 4 I’ve been to buying new machines!

lo
Review №6

We stopped in here today to look for Helmets and Bike Jackets. This is our first time coming here.. It was nice, clean and big. Thats the only good thing about this place. We literally walked around the whole building 4 or more times, Not one of the guys that was working stopped us to ask if we had any questions. And none of them were wearing their masks correctly. Im glad we didnt spend our money in this place, wont be going back.

Eu
Review №7

Thank you Ecklund Motorsports.....especially Linda S. Who went the extra mile to get us a better % on the loan..For the Can am Ryker..we will picking up in couple of days...Thanks to Jon for leeping with all the updates on the Rykers and David for be so patient with me while choosing. A few extras for the Ryker....Thank you guys..😀

Kr
Review №8

Boyfriend was very happy with the purchase he made here. We came from Central Illinois to purchase a Can Am Ryker Motorcycle. We were in and out within a hour. We had issues with our uhaul trailer and being able to load the motorcycle and our salesman went above and beyond to help accommodate us with getting the bike loaded. We were able to make it back to Central Illinois safely with no issues.

Mr
Review №9

The person I worked with was great fixed my bike fast and the price was very fair hope to More business with them in the future

Da
Review №10

These guys are great. I ordered a snowmobile helmet on eBay. They shipped it out that day and I got it a couple days later. It was too small. I sent it back and they promptly exchanged it for the proper size. Worked with Eathan in parts and accessories. He was very helpful with the exchange process. They also had the best price around by far on this helmet

To
Review №11

Very easy to deal with. Most of our new ATV purchase was done through the phone and via email. Pickup was easy and painless. While this isnt a local dealership for me, Id gladly purchase more from them.

Ro
Review №12

Great dealership. Friendly people.

bi
Review №13

Very helpful. Awesome selection of ridibg5 gloves.

Da
Review №14

Big thanks to to Jimmy in Service for getting me in and out in 5 min aafter replacing the tire on my hayabusa street/strip bike. Fast and friendly service.

Ro
Review №15

Shipped my items out the same day. Answered my email about shipping and shipped with my requested carrier. Friendly staff. Money well spent.

Qu
Review №16

Tonight I had my 2020 Skidoo Renegade serviced here and I couldnt be happier with the service and how accommodating they were! Huge shout out to Jason and Jim for getting me back on the trails again!!! Thanks again guys!!!

Cl
Review №17

Ecklund is an amazing shop! Jim in service put up with me calling a bunch of times and the team took great care of my bike! Went above and beyond the services needed and even sent a truck to come get my bike because it was unsafe to ride. Highly recommend and they will be the only place I have my bikes serviced from now on!!!!

Ca
Review №18

Just had some service work done, staff is very knowledgeable & friendly.

to
Review №19

The guys at the parts counter made sure I got the right parts for my old sled!👍

ri
Review №20

Good to find what I need in stock and helpful folks to get the right stuff!

Ju
Review №21

Ecklund MotorSports has it figured out and they fully understand costumer service. “Listen to the Customers’ needs and then provide solutions”I am from another state shaped like a mitten and the folks at Ecklund MotorSports didn’t know me from Adam and they treated me like a well-known local walking in off the streets to place an order. The staff provided information, pricing, etc. on the parts needed and I placed the order. Further through conversations with another staff member (Eathan) and the service manager (Jason) on a particular issue I was experiencing, Ecklund MotorSports fully refunded my order and started working with BRP to resolve the issue and cost associated. From this point on communication began thru email, text messages and within a few days, a resolution. I can’t say enough about these guys. I could not even get my local dealer that I purchased the sled from to address or to give me the time of day to discuss the problem.Ps. After telling the wife about this I was surprised to find out we are repeat customers at Ecklund MotorSports not even knowing it. She had purchased my Klim gear from them because they were so helpful when she called and everything needed was in stock

Ri
Review №22

Awesome place to shop. Everyone is super friendly and helpful. They have great inventory and knowledgeable staff. I would definitely do business here again. A++

Ib
Review №23

First class customer service, love this place . Got everything i wanted for my can am Ryker with discount! Can’t get any better than that, definitely highly recommend. So friendly and knowledgeable staff.

sk
Review №24

Awesome people and very informative!!

Fr
Review №25

Very professional and excellent service. Brought my Yamaha waverunner there for service and were amazing! My baby is riding better than ever and the price was very reasonable. I highly recommend!

ja
Review №26

Great service and availability. Very knowledgeable parts dept. Ordered a sissy bar for my 98 sportster and itll be here in less than a week.

Ja
Review №27

Great bunch of guys.

Er
Review №28

They sell junk. I bought a used snowmobile there and 10 minutes into my first ride it backfired and overheated. It cost me $1,600 to fix.

Ke
Review №29

Brought my rear tire in to get changed and did a wonderful job even cleaned up the rim that was completely covered in brake dust. Definitely always going to Ecklund!

Wi
Review №30

Super friendly staff.

Gr
Review №31

Great store lots to choose from.

Th
Review №32

Went there to drop off sons sea Do customer service A+ answered all my questions.

Ne
Review №33

They were able to fit me in on a very short notice to look at my chain.The whole team is very knowledgeable and very customer oriented.

Th
Review №34

DO NOT TELL THEM YOU HAVE A HARLEY DAVIDSON!!!! so rude, arrogant, and plain mean when you mention that you are dealing with any Harley-Davidson.

Jo
Review №35

Hey everyone, got to give a big shout out to Scot and the service crew over there. They went above working on my outlander. Will definitely do business here again.

Mi
Review №36

Jim in service was great. The job was completed sooner than expected. Highly recommended.

Je
Review №37

Decent priced and quality service couldnt be happier

Ev
Review №38

Best shop around! 101/100 reccomend

Tr
Review №39

Sales guys are very slow no one acknowledges you when arriving or while browsing the store takes forever to check out. Prices fair to steep

Da
Review №40

Jason in service was very knowledgeable and very professional JetSki had a big repair and was repaired fast and in time for the holiday weekend hi5 to you guys thanks again. In those parts guys can usually get a special order part the next day Ecklund is my go to place

Ri
Review №41

We went in looking for a specific product and found what we were looking for. The sales staff let us look until it was apparent we had zeroed in on something then they were extremely helpful without driving a sale. We set up a future date to return and fully intend to purchace from them when the time comes.

Mc
Review №42

Have had a great experience working with the staff!

Na
Review №43

Absolutely the best customer service possible. The entire team, especially Jeff Gauthier was extremely friendly and knowledgeable. He treated us as if we were family. He is truly an asset to an already great team. We couldnt be happier with the entire experience. Definitely going to be a customer for life!

Jo
Review №44

Were very helpful getting me into my new snowmobile. Had everything ready to go for me..fast smooth exchange.

Br
Review №45

Poor customer experience at the Appleton location. Took my sled there, it sat outside in the rain for a week before they looked at it. Granted, they told me it would be a week, but do the sleds really need to sit outside? The part being repaired was fixed only 4 rides earlier...I might change my review if they come through and make me happy again by covering this. Also, when you call the store nobody answers, especially if you actually use the options given to you in the menu, aggravating.

Ni
Review №46

This whole team is amazing. The amount of knowledge within the building is awesome. One person I want to point out is brad. I have dealt with him many times and is so helpful.

Ba
Review №47

Great place to shop and always great deals! Levi helped my husband and I out and provided us with excellent customer service. We were looking for snow gear for our son for Christmas, he was kind enough to show us all the sale racks and took the time to explain the different options we had. Everyone at this store made us feel welcomed and there was always someone to help us out when we had questions. Highly recommend this place. Keep up the good work guys, we will deffinitly be back.

Ry
Review №48

Not very helpful on the phone. They say they will call you back but never do. Ill give my business else where that is actually willing to help me.

Ro
Review №49

This shop was a bit short on selection. They only had three new streetfighter style bikes on the floor, and a handful of used sport-touring. There were no sport bikes new or used. Prices looked as if there was a lot of room for negotiation, and not price to move quickly. Docked a star because they put an Ecklund Motorsports decal on the fairing of each bike they were selling. No respect for the machine!

Ma
Review №50

Every time I go there is talked to Brad service manager, he is awesome at his job and know exactly what he is talking about. I have been to other places and they try to sell you on services you dont need. Not this guy. I trust him with everything I bring in. By far the best one to go to when you need something done. I highly recommend him to all my friends.

Pa
Review №51

Awesome dealership very helpful

St
Review №52

Do NOT buy from Ecklund Motorpsorts of Appleton Wisconsin. They have horrible business ethics and will not protect or do right by their customers. Read on if you want the details….Last spring I encouraged a good friend of mine that lives 6hrs from the dealer to spring order his new Ski-Doo through them. And the order process went smooth, Jeff Gauthier even came in on a Sunday to get the order processed before the deadline. Unfortunately, when the sled arrived in the fall, things took a drastic turn for the worse and the true colors of Ecklund Motorsports came through. Given that my friend lives several hours away, he was doing most of his correspondence with the dealer through Email. This is not at all unusual in this day and age, but it turns out the Ecklund’s email server was hacked, which we verified this through the help of an IT forensics expert, and my friend was asked to wire the money instead of mailing a cashier’s check. My friend complied, and the money went to a bank account in Nigeria!Ecklund’s has refused to do the right thing for the customer and he is now out $15K thanks to their lack of IT security and more importantly business ethics! They have since blocked my ability to leave a review on their Facebook page and will likely take this down, which just further demonstrates how unethical this business is. Please make feel free to spread the word and buyer beware at @Ecklund Motorsports of Appleton

To
Review №53

Best sales experience Ive had yet! Vaughn in sales and Brett in parts were both awesome!! Highly recommended, and I will be back when Im ready for my next toy.

De
Review №54

Been dealing with Brad Warning ever since he started. He is very knowledgeable and goes above and beyond to help me find the parts I need. If you have questions or concerns talk to Brad he will lead you in the right direction.

Sa
Review №55

Most amazing service I have ever experienced. I can tell that everyone there genuinely cares and loves their job! I will be recommending this place to everyone I know! Special thank yous to Linda, Jeff, and Jake 😊 we love our new yamaha viking!

io
Review №56

Great guys in Oshkosh. Service department is very honest and explains everything they do well. Not to mention they have the best dealership prices in the Fox Valley.

Ro
Review №57

Great place to shop when its open.

Pe
Review №58

Extremely knowledgeable staff, with GREAT prices on ATVS. Worth the trip.

Cu
Review №59

Great selection, Staff is extremely knowledgeable, Financing was very quick. Plus they like chicken and beer!

da
Review №60

Very good experience. Got back to me on a pwc trailer on facebook very quickly. Price was good and paperwork and trailer was ready when i got there to pick it up. WOuld go back again.

Aa
Review №61

Jim monson in service was helpful and understanding. Great place for service work.

Ch
Review №62

Horrible maintenance!. Paid $1000 to have ATV tuned up and repair. Nothing was done. No grease, no tightening of chains. No change of spark plugs. Took back and showed them nothing was done. They offered to fix the situation and rebuild carburetor. Just found out that wasnt even done. Running carburetor cleaner through it is not rebuilding it. Lied each time we spoke! Will never do business with this company again!

Ta
Review №63

Amazing customer service from Serena!! She definitely knows what she is talking about and was able to help me find what I was looking for! Ecklund staff is all very friendly and attentive I Would highly recommend ecklund to everyone!

Tr
Review №64

I hate going here. Ive been here 3 times now and they have gone as such: The first time in I got lucky and somebody was walking by the door as I walked in so I was helped right away and he showed me the jet ski I was interested in and provided basic details about it, nothing expert level. The second time I went in looking to buy and had to go find an employee myself after wandering around for 15 minutes, just poor customer service. And the last time I went was to look into trading in my current ski for the performance $15,000 model and not a single one of the 3 employees bothered to even look at me during this time. I was there for 25 minutes and finally just grabbed a fire extinguisher that I needed and walked up to one and said I wanted to check out. Their customer service is about the worst Ive ever experienced. Would not recommend to anybody looking to buy.

hu
Review №65

Awesome customer from Serena! She understands what she is selling and takes time to explain things. Its great to hear someone believing in their products!

Ri
Review №66

First class service at this place. All the staff are willing and eager to help you weather your just ordering parts or buying a new machine. Plus I see theyve hired James Monson one of the premiere engine techs this area, Ive known him forever and never seen anyone who knows more about bikes and motors than this guy.

Ma
Review №67

Kinda upset with purchasing tires for a motorcycle that I still had to pay a lot extra for mount and balance. When I buy tires for my truck the install is included esp on brand new!

St
Review №68

Jeff in sales is a great guy to work with. Jim Munson in service is absolutely fantastic! The man goes above and beyond to always help. Highly recommend Eklunds by the mall.

Jo
Review №69

I have dealt with Brad, in service, multiple times. Always up front and honest about everything. Hard to find such a reliable, honest resource in this industry and Brad is all that and more.

Fr
Review №70

Brad Warning takes excellent care to make sure my snowmobiles are in top riding condition. Brad has A professional and personal approach to service. Frank

De
Review №71

I purchased a Sea Doo PWC from Larry B. There were a few bumps along the way, but Larry was very good about returning my calls and email.The price at this dealership was much lower than my local dealership and they delivered it almost 2 hrs one way for a very reasonable fee. My only complaint was that they brought it on a trailer without a cover. I had to clean off several dead bugs and dirt. Fortunately, during the cleaning process, I was able to do a thorough inspection and I discovered ~5 small areas of damage. The delivery driver (Adam) was VERY patient and helpful. He took pictures of all the damage and sent it to Jeff the sales manager. Jeff called me back directly and offered a satisfactory solution. I contacted a local dealership and they also deliver without a cover, so I didnt take off for that. However, I firmly believe as a service to customers, they should retain a few covers to protect a $11,000+ machine during transport. Or, at the very least, let customers know it will come without a cover if they dont buy one. I would do business with this dealership again.

An
Review №72

Ive had an awesome experience at this store. Brad Warning has helped me out on numerous occasions. Im very impressed with his knowledge and service. This is the place to go for your motorsports needs and Brad is the guy to talk to!

TJ
Review №73

Loved this place..we were able test drive the utvs we were interested in as well as getting a test drive from an experienced staff member, Jeff. We couldnt ask for better service by knowledgeable staff!!

Jo
Review №74

Bought my last sled here. Really great guys to deal with, two thumb up for Vaughn!! Nice guy real helpful!

Ro
Review №75

Always great customer service and they want make sure you have to best riding experience possible whether its on a snowmobile, ATV or watercraft.

Aa
Review №76

These guys are great to work with. Very knowledgeable, excellent selection, good pricing. Ive worked with Brad Warning (aka Chachi) since the APS days, and hes always very helpful. I also really appreciate that they bring in Mike Duffy every year for the avalanche training class. Just a great operation.

Da
Review №77

II had a great sales experience, The staff really stepped up recently on some warranty issues. I really appreciate the commitment and great service.

M
Review №78

Paid $1000 to have a complete service and inspection on my snowmobile. I realize a bit pricey at $122 per hour but willing to pay the price for the sake of convenience. Put 350 miles on the sled this season and did a quick glance myself at bogey wheel bearings and noticed atleast a half dozen bearings that are noisy and/or tight. Did they even look at them? Cant tell me that all those bearings went bad in 350 miles after leaving their shop. And if they were bad why werent they brought to my attention? Why did I pay all that money just to have to go back and do it all again. Never going back here for service again or recommending to anyone else!

Br
Review №79

Staff was very friendly, knowledgeable and engaging. Helped me out with fixing my sea doo spark and talked about add on accessories.

Br
Review №80

Very easy to work with. Price we paid for our 4-wheeler was way lower than anybody else. Will be our first stop for the next one.

Jo
Review №81

Really nice shop. Their pricing is very fair and great selection.

Ja
Review №82

I had an excellent experience with Ecklund Motorsports. Serena provided me with great customer service. I would reccomend them to anyone!

Ra
Review №83

Ive been going to Ecklunds for years now, best prices in the valley and great service. I recommend going to Brad, he knows what hes taking about.

DR
Review №84

Great customer service very knowledgeable and kind people always willing to help highly recommend Eklund

De
Review №85

Nice store however was never even acknowledged by any staff. Good selection of products​. Nice clean store.

Ja
Review №86

Worked with Larry in sales, got a great deal on a new snowmobile. I would highly recommend talking with him!

Je
Review №87

My Spyder RT has been there for 5 weeks now. Out of this summer its been in the shop 50%. Mostly sitting waiting for someone to work on it. Update: Had the bike in for annual service end of August. Had to take back because of oil leak from drain plug. It seems like every time they work on it I find missing screws, damaged parts, etc. I will say this: There was no charge for (Hopefully) fixing the oil leak. But to have to take it back and wait. Thats a half day of my life wasted.

Br
Review №88

I cant say enough about the quality of service Ive received from Ecklund throughout the years. Even though my first cruiser wasnt purchased there, they still treated like I did. Especially Brad (Chachi).Heres how (one of many times) Brad COMPLETELY EXCEEDED my customer expectations.....I came in on the Friday of Memorial Day weekend, 3pm. I had a road trip planned but threads showing on my rear tire....My trip wasnt going to happen and I accepted that, I was there just to drop it off and have it replaced after the weekend....Brad knew of my trip from a previous visit...Brad wasnt going to let my trip get ruined..He not only got the tire....But had it installed right away!!!!Not many people would care about my problem when they had plans of their own for the weekend...But Brad cared about mine..That type of customer service & dedication does NOT grow on trees.. Because of him I keep going back!!Thank you Brad & everyone at Ecklund!!

je
Review №89

Easy unload

An
Review №90

I’ve always had a good experience with the parts & accessory guys and their later season discounts can be really good. Have not worked with any sales or service members yet.

Sh
Review №91

Great service and wonderful selection. Would be five stars but I reserve that for really really exceptional experiences

Co
Review №92

Thanks Jim for the good service

Co
Review №93

If you need to get anything serviced, talk to brad (chachi). He will set you up. Never disappointed with this place.

Ze
Review №94

I have known Brad Warning even before he worked at Ecklunds. As a young man he has acted professionally from the day I met him. He is super friendly and very helpful. I know that when I need an answer on something Brad will provide it and in a timely fashion. Ecklunds is very lucky to have an employee such as Brad. He is a major reason I keep coming back to Ecklunds.

Je
Review №95

Great place!!! Bought my motorcycle and they were very willing to help you out on finding a price that fits your budget.

Tr
Review №96

Great service, friendly staff, great products. Had a great experience.

Sc
Review №97

US Chrome recommends Brad Warning service manager at Ecklund Appleton for all your performance powersports needs in the Fox Valley!

Ma
Review №98

Larry and Linda were great! Looking forward to buying more toys in the future!

Em
Review №99

Good prices and friendly staff.

Jo
Review №100

Brad warning is the man to talk to, he knows exactly what you need .

Information
29 Photos
100 Comments
4.3 Rating
  • Address:325 N Mall Dr, Appleton, WI 54913, United States
  • Site:http://ecklundmotorsports.com/
  • Phone:+1 920-734-7134
Categories
  • ATV dealer
  • Motorsports store
  • ATV repair shop
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Snowmobile dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–5PM
  • Wednesday:9AM–2PM
  • Thursday:Closed
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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