I recently took my Viking Sapphire in for cleaning and inspection. This is the first I have used Sew N Sew machine services. I was pleased to hear that the machine would be serviced on site. The staff were very helpful. When I brought my machine home, I couldnt believe how much quieter it sounded and the stitches look perfect. It is so nice to be able to have such expertise available. Thank you.This post related to the store in Waupaca.
The staff is so knowledgeable and helpful. They make a point of getting to know their clients. It makes us feel like friends instead of customers
The staff is very knowledgeable and helpful with a new quilting customer. I highly recommend this store to everyone! Wonderful selection of quilting products and fabric.
Love this place. All the staff is great. They help you find what is needed.
Bonnie helped me choose the perfect machine for me and then explained how to make it user friendly. Her knowledge of the sewing machine was incredibly helpful to me.
The staff are always friendly and are knowledgeable about not only the products that they sell but also about different sewing techniques.
I am new to the area and new to sewing. Each staff member has been extremely helpful every time I have been in the store - at least 5 times. I cannot wait to take some classes. They had everything I needed to get started in sewing. I recently purchased a new machine and could not be happier with the machine and the time the staff and owner took to help me make the right choice. I took my time, and there was no pressure on me ever. I believe they are there to assist and teach about sewing (and of course sell good products).
Have you ever just gone someplace... felt like they understood you.. and didnt judge.... and cared that you liked the product ???Well this is the place. Honestly... expertise... and an understanding of your goals..What more could you want????
The owner and staff here are very helpful and extremely knowledgeable!!! I got a great deal on a new sewing machine. Can’t wait to purchase a new sewing cabinet! The selection of sewing furniture, including chairs, is awesome!!! Good quality fabric and the best selection of specialty buttons, thread and patterns!!
The staff was very friendly as I walked in the store in Appleton for the first time. Bonnie was very informative as to all the machines we looked at. She was very patient answering all my questions as I was making up my mind as to which machine was best for me. Never felt pressured and am looking forward to my first lesson.Janice Schoppe
Had a great experience at the store. My mom has been a long time customer and I had gone in look at a used machine. I was shown the machine that I had gone in to look at and got to try it out. I was never pressured into a sale and she never tried to up sell. I led the conversation and ended up leaving with a new machine that better fit my needs. Thank you!
The staff is friendly, helpful, and knowledgeable. Their rewards program is definitely an added benefit. Sew n Sew carries a variety of products to support my sewing habit!
August 2020:I recently took my first quilting class with Ann. She was a great teacher! I really liked how she explained various methods and the pros and cons of them. She also taught me features of my machine I didn’t know about :) She was very good at helping each of us at the different points we were at to keep us all busy and yet provided the basics of quilting to all of us.April 2020:The gal on the phone was very thorough since we couldn’t do the transaction face to face. She was very appreciative of my business as well.
Friendly and helpful staff!
Sew glad to find a Viking dealer to service my machines!
Great place to purchase a sewing machine! The staff is friendly and knowledgeable. During the recent Safer at Home restrictions they went out of their way to assist my wife so she was able to continue her sewing projects. They have a great rewards program also!
Went to inquire about getting my serger fixed. I understood if it was going to take a while or if they couldnt. Lady instead very harshly and pointing at another customer informed me they only focus on their people.
I recently attended a sewing class with Bonnie. She is a wealth of knowledge with ways to make things easier. The staff is always helpful, and they carry a great line of sewing/embroidery machines!
The team is very prompt and accommodating to my needs. I always enjoy interacting with them as they are very personable. Each individual is very knowledgeable about their products and sewing in general. My visit yesterday was with Ann, Richie and Annie. Each one of them ensured I was getting the help I needed. Truly a great team!
Fabulous fabric selection at both stores, and amazing variety of machines. Bonnie is very professional and knowledgeable about everything, including superb customer service. A must visit shop!
This place is awesome, I always need help with colors and she was so helpful, I doubt I will ever go to a chain fabric store again!
My experience at Sew n Sew since day one has been outstanding. The owner and staff are caring, welcoming and helpful folks. I immediately felt like an old friend.They are very knowledgable and willing to share that experience with patience and kindness.The products sold in the store are top quality.I wouldnt change a thing about the store, product(s) or service(s). I love both my new sewing machine and the used serger I purchased!I would highly recommend anyone learning to sew or long time sewer to stop in and see everything they have to offer. You wont regret it.
With a days notice, they got the machine I wanted to the Appleton store. Not only was it there for me, it was set up for me to try out. They had the bobbins and accessories I needed too. Well done! Sew n Sew will be my go to sewing supply store from now on!
It was an accuquilt event and it was good. I would like to has seen more demos on different dies but the staff I can not say enough about they are always right there to answer any question you might have or get anything you would need. The store is always neat and clean. Enjoy going there
Super quilt shop, I always leave there with more than I stopped in for.
I highly recommend Sew N Sew. They have the best staff in both the Appleton and Waupaca stores. I learn so much from the classes. Also the classes are very reasonably priced. The staff is always willing to help and answer questions anytime I come into the store. Besides that the merchandise is top quality from the sewing machines, patterns, software and even the notions.
This is an amazing store that has lots to offer. The staff is also friendly and extremely helpful. There sell everything you can imagine that help you create your sewing projects with high quality, including classes, machines, fabrics, accessories, etc. Most importantly, they offer all the expertise you need to help you succeed.
They are truely the best for your sewing machine needs. They have a wide variety of machines and for every budget. These are quality machines and they also have second hand loved machines. All the staff are extremely versed on each machine. You will get long term support for you purchase. They also have an amazing repairman that you can trust will take care of your machine even if you did not purchase it from them. I just love this store.
The staff is always patient and very helpful. They really go the extra mile.Each staff seems to be expertise in different things and arent afraid to direct you to someone who may know more in an area that youre interested in. I really appreciate that.
As a new (entry level) quilter, I appreciate the fact that I am treated with respect when I come in your store. No one is amused or condescending regarding my very basic questions. I am very excited to start my Beginner Quilting class next week!
Ann makes each visit feel so warm. She remembers my husband and I and the conversation reflects she remembers us and our interests.
Sew N Sew has a great choice of good fabric. There staff is always very helpful and you do not feel rushed to make choices. They offer classes in many areas and offer teaching while enjoying time spent with fellow sewers. I would recommend anyone to go and see all that Sew N Sew has to offer.
Very informative class in teaching me how to use my new machine! They have all the supplies and attachments I need for my machine. I only wish that the fabric selection was more modern. Im a young, new sewer and want more of a modern collection to choose from.
I enjoy being in classes with others that enjoy learning!The teachers explain techniques, plus show product. Thanks for several years of productive, knowledgeable fun.
Ann is an excellent teacher, and the sewing room is so nice along with all the friendly people. A nice location with plenty parking. A must place to visit.
I love my three HV sewing / embroidery machines and I have always been happy with their service. Their primary business is sewing machines, accessories, thread, embroidery needs, etc. They carry some fabric, not as much as the quilt stores dedicated mainly to fabric.I took my first quilting class there and they have always been the first place I look when class schedules come out.Loyal customer for nearly nine years!!
I cant express eloquently enough how much I appreciate Bonnie, Ann and the rest of the staff at Sew-N-Sew. They have literally taught me everything I know. They always go above and beyond in every area from teaching to machine service. I can always rest assured that if any question or problem arises they will make sure things get taken care of. I quite simply LOVE being a part of the Sew-N-Sew family of machine owners and am ecstatic with my new machine!!
Always have any sewing concerns and problems solved. Friendly, helpful, and knowledgeable staff. Enjoy taking classes here
Going to Sew n Sew in either Appleton or Waupaca is always a special time for me. The great people in either store have always been very friendly but more then that, they have always given me the answers to any question and they definately know the products they sell.
Always enjoy my time and classes at Sew N Sew. Ann is so knowledgeable and I always leave having learned so much more. Donna
Its always a delight to shop at Sew N Sew. I love the products and learning new skills.
I love how the store has expanded to offer a greater selection. The staff is very friendly and most helpful. The fabric I purchased was beautiful.
I have always had good experiences visiting your store in Waupaca. Having a stroke and issues with my speech, sometimes being uncomfortable, your staff has always been welcoming, and kind. I have met your service person, and several of your staff. All have been wonderful working with me to get the items I needed. Your store is beautiful with so many samples showing designs and projects. I recently obtained a copy of the newsletter too. So much information and choices of classes. I hope to sign up for a few in the coming year. Thank you!
Friendly and knowledgeable staff. Love going into the shop to see all the new projects that give me ideas of what I can make.
Fantastic staff very helpful cant wait to return for more knowledge and fun
They are so helpful and I didnt even but my machine here. My new home away from home.
Thanks to Richie for his help and knowledge about the item I purchased yesterday. Everyone there is so very helpful Thank you
I liked that I didn’t feel rushed or pushed to make a purchase.
Helpful and talented staff. Classes are always an enjoyment.
I go to Sew N Sew in Waupaca. The staff is wonderful and very helpful. Had problem with my Serger that I purchase elsewhere. Bonnie did a great job getting it working properly. Thanks Bonnie.The other staff there are always friendly and very helpful.
The staff was very informative and helpful!
The Waupaca Store is such a Great Place to be with my Sewing Friends!!! Service is Great & love to shop there!!
Friendly staff, many ideas, nice materials!
I always enjoy stopping at the store to say hi and see whats new, I like to brows to see if there is something I just have to have. Im a big fan.
Very knowledgeable and friendly.