I had a positive experience ordering a SE X1S microphone which was packed well, shipped promptly and received in good condition. I like supporting a local business (especially a Wisconsin one -- go Badgers) that can compete with the big boys. That said, there are a couple of dings I have to make. One is that they seem to be out of stock on quite a bit. I wanted to say the other was that they seem to have bankers hours but many banks these days are open Saturdays and even Sundays. The more limited hours and stock situation makes them less of an option at times which is unfortunate. Sometimes you need something pronto on a Saturday or Sunday or even during the week and youd like to be able to drive there and get it on the spot if necessary. If they have it in stock and can take, process and get your order to you promptly they are worth a shot. (I always like dealing with a place, too, where if theres a problem you can get in the car, drive there and resolve it on the spot face-to-face.)
Phenomenal experience with David & John. They both were there to help me with my order. Communication was a breeze and returning the product was made so simple. Thanks 🤓!
You would think a pro audio would have live sound, they have nothing, and they just sit behind the desk and dont give you the time of day, oh if your not vaccinated they dont want your business, FYI, we are not vaccinated and did not wear a mask.
Ive been trying to give my business to sellers besides Amazon. I saw a Misfits branded Blackstar Fly 3 mini amp and decided to try these guys out. Received a tracking number within a few hours of my order and it was in transit the next day. These guys provide fast service from processing to delivered. Will definitely be buying from again!
Geat guys to work with for all your audio needs!
Every time Ive been to Pixel Ive been treated very well. They know the products(home recording studio mostly) theyre selling because they use them too. I wish I could go there more often and pick their brains! Very knowledgeable🎸👍💥
Great customer service. Super friendly
Fantastic store! Really helpful staff and great service. Check it out if you love music and pro audio.
I have been to multiple stores similar to this one yet these cats somehow do it right. Friendly knowledgeable and willing to answer my endless amount of questions without seeming displeasured. I shall only shop here for the things they sell that I need.
I happily categorize this business as a breath of fresh air vs. your typical guitar center. David, a true audio expert, helped me to craft the perfect custom solution for a client of mine to capture their audio for podcasts!I personally just moved to the valley from Boulder CO and I happen to come across this store by random chance-boy was I pleasantly surprised. Big city knowledge, small town personal service!!!! I highly recommend this to anybody in need of home studio, professional studio, or any other audio engineering or mixing/mastering needs.
Dont buy anything off ebay from these people their custom service is terrible. And they need to stop blaming the COVID19, Ive ordered things from Amazon ( not using the prime btw) and got delivered quicker.
Great shop, just lovely to see a local store stock some interesting synthesizers. Had a pricing error during checkout and they honored the original quoted amount anyhow. Ethical and nice people.
Great place. Very helpful and knowledgeable staff. Excellent selection and variety. Highly recommend.
Helpful staff who seeks to make sure some complex technology is usable.
Glad I discovered this place! I needed to replace some wiring in my electronic drums, and I had tried to get it elsewhere before I knew of them, and it was way wrong stuff. Pixel had exactly what i needed and i got it fast. REALLY glad I found you!
Heard two young ladies playing and singing during mile of music. Very good.
Neat little shop, knowledgeable staff, good prices on great musical products.
Awesome people very helpful
I love the personal service that i have been shown every time i have entered through their doors.
Im always looking for weird random or otherwise unpopular stuff. They do a great job Finding the answer or whatever piece I need.
Great staff, good prices, amazing products!
Nice to have serious pro audio. Expert knowledge.
Excellent place. They know their stuff.
I was next door at the video game place.
My go to place when I need something for recording or have questions.
Great staff.
Support is great