The staff that they have there now are awesome. Darlene is super friendly and very helpful! Have not had any problems since CubeSmart took over at this location.
Clean, well kept facilities. Gated and fenced so only those with codes can enter.
The owner is a great guy, always friendly. Units are clean and new. Would recommend.
I have a unit at cube smart in Aransas Pass and Darlene is amazing she took care of me just incredibly if you live in the Ingleside Aransas Pass Rockport area stop by CubeSmart and get yourself a climate controlled unit or a outside unit they really take care of their people they really do! so if you’re looking for unit, cube smart is the way to go and Darlene is the person to speak to!
We’ve been will cubesmart well over a year and decided to do auto pay well a while back we had to get a new card, I had my husband call and switch info because not only do we have valuables in our storage but sentimentals as well. We are told that they cut our lock and they have already taken pictures for auction, my husband told them he spoke to an older man well they know exactly who we were talking about because apparently he was off so they couldn’t ask him about it. I’m livid !! Would not even recommend a one star !!!
I wish I could give negative 5 stars to this location and the manager that just used foul language and told me its not my fault that he refused entry to an 81 years old who had medical supplies in the storage during a federal emergency/disaster. My company sent a check to the company listed on the dba. Then he says well no, we will never get it. He then claims he told me that but he did NOT or I wouldnt have set it up to send to him. As a business and personal customer, I will never use them and will tell this story to everyone who thinks it is a good company.
Service was excellent and very professional Courtney was great.
I only give it a 3 and thats kinda being nice because when my husband rented it we didnt put anything in it for a couple of weeks and the white hair man locked us out and told my husband he needed to pay again then i go a month later to pay on it 2 months in a roll to pay on it and it was the days its due and the same man charged me late fees now whats up with that i will not ever use them again until they get there stuff together and i dont know even then and i know almost everyone in all the towns including this one and i just saying but yea i wouldnt use this place
I was able to get this storage room completely online. I never spoke to anyone directly. Filled out the application, set up payment, and was assigned a storage facility. I had a welcome package waiting for me with further information in the storage facility when I arrived. Super easy.
The staff members were friendly and knowledgable. I was attended quickly and efficiently.
Excellent storage facility, they really revved it up with new owners, etc.
I needed a storage unit STAT!!!! and was provided one STAT!!! Ryan was absolutely great. He was so efficient and pleasant - He made it a great experience. Highly recommend CubeSmart.
No issues experienced. Clean facility. Nice staff. Felt my items were safe.
Very accomodating. The manager was very helpful and the internet check in and check out was very easy to use.
The lady that set me up with my storage needs was absolutely the nicest person I ever met. She explained every detail of the transaction completely and clearly. You couldn,t ask for a better employee. 10 star service.
The people were always nice and helpful . The property is secure and always clean.
Best employees and best rates safest security as well
Great place to keep your storage.
Great customer service, and a great value.
They are very friendly & personable. I’ve been to other companies that kinda just push you out the door. They are very welcoming.
Ive been renting a storage since aug. The manager is rude and I guess bipolar. I pay my rent Ive had stuff stolen. Ive been talked to ugly. One star is too much manager needs to retire or take some customer service classes. Or get some prozac
The manager at this location is incredibly kind, and so helpful.
Tammy was a bubbly light from Kingsville helping Aransas location. All Aransas employees have been very kind to me these last few months. Thank you!
Helpful staff, along with decent prices for what I needed.
Uploaded a truck for work...
I am thankful for Esther and Valerie for assisting me with my storage needs. They were very accommodating to make sure I received the storage units I requested. The facility is kept spotless, well maintained, and they keep a keen eye for details. I would recommend this Best Storage in Aransas Pass to anyone for their storage needs.
Esther was very informative and gave excellent customer service! She took the time to explain the rates and unit sizes to me and even offered to call me once a unit becomes available. Most places tell you to check their website...not Esther. She was very personable and I truly appreciate her for her help!
The managers were extremely helpful! The prices are reasonable and affordable!! I was able to make a payment online without any hassle!! Whoooop! I would definitely recommend a climate controlled unit if you are going to store furniture. I’m so glad I went with climate controlled....thank you ladies!!
Overcharged for the amount of space for the unit.
Friendly employees also security is great
No complaints on the new company that took over.Employ ee is very nice and courteous.Thumbs up to him.
Lorraine was wonderful. Service with a smile. She took care of me. The rental price is very reasonable.
There when i needed i place fast. Very nice an great service. With reasonable prices
The new management is good.
Great service! Very satisfied!
Easy quick access and great employees
This location is clean, maintenance is performed quickly, and so far no pest issues. It had been a good six month and still storing.
They were very nice people
The people were so nice and helpful.
Love best storage always very nice calls if there is ever a issue I would recommend best storage in Aransas pass ester knows the customers by name to me that means a lot again best storage in Aransas pass is the place to go for your storage needsHeather TiradoDorothy Clark
Ester is the best!! I have never had any issues with my storage space and she is always available for any questions I might have!
Good staff and good location
Great staff and great rates for storage units. Management is great!
I needed a storage quick and got one she contacted me very quick because I did it online . Thanks for helping . Great place
Very nice people..helpful and polite...Very secure and a great place to store your belongings.
Great pricing! Flexible hours! Love Ester at the front desk!
Ive enjoy having my item storage here for years
Got 3 stars due to Harvey damage that still needs repair. Good friendly help, seemed high at rufly $1 a square foot, but I have no idea what the going rate is...
Clean grounds. A staff that wore masks.
Ladies are always nice and call and remind me when it’s getting close to late fee time and I am so forgetful that is a huge help. It is always clean
Used storage while looking for a new home. Great place, good staff & not a bad rate.
Very helpful and good prices
Great service. Friendly workers. Super attitude.
Been a customer for 16+ years. No problems.
Good place, good management, overall just good
The employees are very sweet and very nice.love the office people
Very nice. Helpful friendly staff.
Must have just gone by.Never been there
Great staff good price
God and friendly staff. Nice clean property.
Nice staff been very helpful.
Very good staff clean units
Management is ok kind of rude. Kind of pricey
Excellent serviceCrisp clean units
Never been there
The district manager is rude and a racist
High price crappy desk person
Everyone was so professional.
I love this place
Very clean units but no security cameras
Infested with very large rats!
Nicest manager ever!!!
This location is clean and seems secure.
Awesome