I called and they quoted me $80 to replace the headphone jack on my Galaxy S10. They took a $40 deposit and said theyd have the part in a couple days. They part arrived on time and I brought in my phone - and the technician told me theyd made a mistake and the repair was only $60. I left the phone with them to make the repair, but hadnt made it home to McKinleyville before they called (my work phone) and let know it was ready -- and that they hadnt had to replace the port at all. It was just clogged with lint and gunk. They just charged me their $25 bench fee -- instead of $60 or even $80. What amazing, honest service!
My iphone broke and I did not back it up so I was worried that I was going to lose a lot of data, but they were able to get my old phone fixed, and transfer everything onto my new phone! And for a very reasonable price. Staff is very friendly and quick to respond to the online chat. They know what theyre doing!
Had a swollen battery on my Pixel 3XL, they had the replacement already in stock even though I dropped by with no appointment. Got my battery replaced in about an hour for a great price! The guy working was friendly and knew his stuff!
They will fix your phone, for a low cost. Compared to large Smartphone Corporations. Always need a robot repair-man.
Fantastic place. They fixed my phone with zero hassle and super quickly. Highly recommend.
My iPhone was serviced right away. The issue diagnosed and resolved in under 10 minutes. I had spent 1 1/2 hours watching uTube and apple forum diagnostics. He wasnt charging for the fix! Definitely my goto service
These folks are knowledgeable and give quick, quality, service. I highly recommend them.Pat Dougherty, Fieldbrook.
Realistically. One doesnt think about computer companies and their products as having good technical support and standing behind their work.iexpert is exactly what you would want it to be.Totally lacking in computer specialist elitist attitude. Lovely relaxed atmosphere. A price that is a value.If youre hungry you can even go next door and get a burrito from Hey Juans.When Humboldt gets it right we get it right.
They are always helpful and get the repair done fast. The latest was an issue with the charging port which they quickly solved and didn’t charge me.
IExperts are awesome. Communication was the very best. I highly recommend them. They came to my home and fixed my phone for a very reasonable price! Thanks 😊
IExperts are so kind and efficient. They were able to repair another Samsung device for me quickly, and Denzel is so kind! I really appreciate the help again! Highly recommended!
I brought my motorola in because it wasn’t turning on, and they fixed it right on the spot! The people here are very nice and knowledgeable.
Denzel in the Arcata iExperts replaced the battery on my iPhone and was very helpful and friendly. He offered me advice about charging, and overall was very pleasant to work with. He also went above and beyond to help me find a phone case for my older iPhone. I would highly recommend iExperts! Thanks so much Denzel!
The staff and owner at iExperts in Arcata are exceptionally competent and put every effort forth to make me a satisfied customer. I have spent many glass screens there and will continue to go to their shop for future repairs.
Called in for advice. Since I already had the parts, he advised me to just watch a youtube vid instead and do it myself. Said if I had any snags just to bring it in. He was honest about what I should do and he was 100% right, I was able to fix it. Thanks man
My phone had a tendency of dying the first couple hours of the day. I called iExperts, because they were walking distance from my work, and they scheduled an appointment for me to get my phone fixed on my lunch break. I dropped it off at the beginning of lunch and picked it up on the way back. Great place to go when youre in a time pinch! Theyve also hooked it up with a couple screen protectors.
During power outage, they charged my phone.
I had a difficult job for them, replacing both the broken screen and battery for my Samsung Galaxy Edge 7 (with the curved screen). They reserved a time for me and got the job done in that specific time, so I was only without my phone (this is my business phone) for a very brief time. The work has a 90-day warranty. The staff are friendly and very capable.
Completely helpful and friendly and willing to look into iPhone questions that could not be readily answered
I visited the Arcata location of this business last weekend to get a price quote for a cracked screen and was treated VERY poorly by the employee working behind the counter. Needless to say, I did not give them my business after that and I would not recommend them to others either! There are multiple other business in Humboldt that will fix your phone (simply macintosh, staples, HSU bookstore, advanced cellular), or you can just go through insurance with your mobile carrier! This is what I ended up doing and the employees at Verizon are much friendlier and more professional than the workers at iExperts!
Ive been using the iExperts for about 4 years now and have had an amazing experience everytime. My iphone or iPad always comes out clean and repaired with quality insurance. Their customer service is always friendly and immaculately supportive. They represent thereselves in an professional small town business, and make sure to leave me beyond satisfied. Great job iExpert!
They have phone repairs. I got a screen replaced.
Extremely cheap and unreliable batteries, better off getting your own cheap chinese batteries online cause that is exactly what they are doing
Fast
Overly expensive price and the screen has a yellow tint now.
Very good
ECW2 friends, and alliance member.