Everytime I walk out of here Im Laughing!!! They have everything I want when I need it. My Kid loves going in with me.. I think its the lip gloss.. π€·πΏββοΈππ
Always nicely stocked and the employees are so polite!I come here often and they always remember my face and offer to help. Even when they are busy they provide as much assistance as they can.It isnβt hard to find what you need because they stay well organized and they have a decent variety.
Best beauty supply place! They are very well stocked with what you need, have great prices and outstanding customer service! No need to go anywhere else!
Ive been coming here for half my life, never had any issues. But recently I bought some braiding hair, when I arrived at the salon the stylist told me the hair was plastic and I couldnt use it. I went back the next day, to inform them they recommended and sold me bad/fake merchandise. The cashier told me he couldnt take the unopened, covered in plastic hair bundles back because of Covid. Regardless they should not be selling this product in the store and Im out $30. They may have just lost a life long customer.
GF was very happy hereβ¦. They know their stuff.
Ha everything you need and the staff are kind and helpful.
I shop there once a week been going to this beauty supply for almost 3 years now. Spent $200 worth of beauty supplies their last Friday. The Asian man behind the counter started yelling at me because I wanted to return one item back like rude so disrespectful as if I havenβt been spending money their with them for years!!!!! Never going back!!! Unprofessional!!!
Super friendly staff, family owned store with quality products! will definitely go again!
Outstanding customer service means alot wen ur neighborhood beauty supply store acknowledges their customers and we should support them 100% sells the best products shelves never empty you dont have to go anywhere else they sell watever you need their not a beauty supply store that can match or compare to Crystal Beauty Supply Store they care more about people customers not like Beauty 4U is shameful rude ignores you only worried if you stealing doesnt ask do you need help doesnt even say hello and the products is worthless store needs a deep cleaning not worried bout customers only money and Sally have empty shelves and not a selective supply like Crystal dont waste your time gas support our neighborhood Crystal Beauty Supply Store they gits 10 stars and Sally and Beauty 4U gits minus 1 thanks Crystal Beauty Supply Store for always having our back and showing love for your customers wenever I leaves your store I always feels good the energy is so amazing we appreciate you
Great place they have everything you need
Friendly staff. Good selection of products.
Great place to buy hair, wigs and accessories. Ali, Susan, and Mo are polite and know the products.
I really like shopping at Crystal Beauty Supply, the wigs are of very good quality, and they have awesome choices for lace front wigs. The owners are very kind and professional, they know a lot about wigs, hair and also hair products. The best beauty supply store in the DMV area.
GOOD SERVICE AND VERY FRIENDLY TO CUSTOMERS
Very nice staff. Super helpful lady helped me understand hair dye when i clearly looked perplexed. And greeted everyone who walked in, held little convos too. They seem to actually care about people. Iβll be back.
My go to shop in Arlington only because I dont want to travel to DC however they are overpriced and charge much more for items that you can find on the web much cheaper even though the get them wholesale SMH.....
This is an excellent store. Employees were so helpful to me. I had called to ask if they had certain products. All were available and I asked about two others and they said they could order them for me. Prices are excellent and Sallys has lost a customer due to high prices and poor customer service. Its about 10 minutes from where I live. Please stay excellent!!
Great local place for all hair care & beauty needs. Pleasant, knowledgeable, helpful employees. They also sell gloves masks and sanitizer
NOT THE FIRST REVIEW CONCERNING AFRICAN AMERICANS !If I could give a zero star I would.My husband visited the store today and was asked to leave because supposedly he was not dressed appropriately ! Knowing that he is a regular customer he stops there to buy inexpensive cologne for everyday use the person behind the counter was RACIST and DISCRIMINATING instead of pulling my husband to the side and talking to him privately about their dress code he was just asked RUDLY to leave the premises and come back wearing something else.As I was reading other customers reviews itβs obvious that this is not the first bad review about AFRICAN AMERICANS !!It would have been much appreciated and we have had much more respect if this issue was handled in a better way.
Have had fine experiences in the past but recently I went to replace a product that I was not sealed properly and the manager was extremely rude with me about it. Tried to deny my request and was so nasty in tone and behavior that I wont be returning. After going back and forth he ended up replacing it but why did we have to go through all of that when for a product that clearly needed to be sealed prior to selling. Left the experience feeling very unvalued as a customer.
Cool. They have the essentials and good service.
Super pricey beauty supply store but it has most items at a premium.
I love coming here! The owners are personable and friendly! Theyre really helpful and remember their customers.
They are so unpolite, and they try to sell me what I wasnt looking for.
I couldnt find any other place open and I found them on Google. They were friendly and courtesy and the prices were decent. I will be going back again and there drive was not long coming from Washington DC.
I literally just left this establishment and I was displeased with my visit and this isnβt the first time I felt like this coming here. I went and the man was low key following me around the store and watching me my whole time there which made it uncomfortable to find what I was looking for. I asked him to show me something he tried to lie and say it didnβt look like what I was going for but it actually did. And the other times Iβve been there I noticed they would watch me because Iβm African American and there would be somebody else another color in the store and they donβt watch them their every move. I think this will be my last time every going. And they need a better selection of closures frontals and weave nothing is organized for real behind the counter.
The place to buy wigs!
Great store has a lot of everything, great salesmen and fun to visit, go enjoy.
Good customer service
Great service π
The woman and men that are the sales staff know the store products and what is good for your particular needs.Great wigs and hair pieces and tracks. And a small salon that does everything from Hair fusion to dye jobs to Great hair cuts and wonderful weaves. I have used most of the stores many products at one time or another or gave as gifts. Except for the color contact lens, which I am looking forward to using in the future. I have known the owners for many years and they have always been honest and hard working and a great help in getting me or finding what I need my hair and beauty needs. I am glad to have a hair resource like them in my local area.
Everything from beauty supply to wigs and women accessories. Decent price and helpful staff. Quality products.
Used to be a welcoming store that appreciated business. However, no more customer service, wigs are all over priced and claim that a tax on a wig is to be two dollars extra. Cant trust Arabs. Order online! Even the grease is over priced. Will have to take my business elsewhere!!
Tight space but loaded with some hard to find products and great Employees to assist in locating and or ordering!
Great price and friendly and helpful staff
LOVE this place.... got a fantastic synthetic wig that looks and feels so real. They owners were lovely to me.... Its a small shopped, but packed with tons of stuff besides wigs, extensions, etc.
The only beauty supply store Iβve ever been to with great customer service. They also have a great selection of bows and beads for babies and children.
Always service with a smile
Friendly customer service and great selection
I really like this place because its close to my home. The prices are ok and occasionally they have new hair. Not often bit occasionally. Great people be working there.
My fave supply store. π€
They are so much better than Sallys the customer service is great, I drive all the way from Reston, VA to get my supplies and its worth it.
Poor hair service I would not recommend ever getting your hair done here. They dont clean their stuff and I had a bad reaction to this. And they were very RUDE when I called and told them about my bad reaction to the weave. I would not recommend getting your hair done here at all. I had an appointment and they had a person still doing their hair. & I was waiting for 30 minutes when my appointment was set. The lady didnt even wash her hands before handling any hair. would never come to this place again to get my hair done. The stylist also MADE ME DO MY OWN HAIR. very UNORGANIZED & UNPROFFESIONAL. I wouldnt recommend this place. They also made us reschedule TWO times, because stylist was not ready for Our appointment.
Over priced. Wayyy over priced. One of the owners was a bit rude too. Only plus is theyre convenient
Great place great people friendly and helpful
Just moved from ny to dc and couldnt find a decent, AFFORDABLE beauty supply shop (bka; official wig shop) to save my life. Had to google the closest place to my job and the reviews for Crystals aligned best with what Im looking for. Upon arrival I was greeted and I guess you can say courteously escorted throughout my entire experience. This shop is not the largest but the service makes up for whatever they may lack in size. They were patient when I was uncertain and they were accommodating when they offered to assist with my 2 yr old son while I tried on different styles and most of all, they were attentive. Not once did I feel neglected as they greeted and worked with other customers. Overall, this was one of the best experiences I ever had while at a beauty supply store. Best but not least were the decent prices. Thank you Crystal Beauty Supply for making me feel like a queen! See you soon.
5 star isnt even enough ! The beauty supply has everything !! the salon part is amazing. This is the only place ill bring a picture and the girls will be able to recreate the style. I cheated on them a few times and went to different stylist who were closer to me and ALWAYS regretted it.
Good products and everything you would need beauty supply wise buy the owner or one of the workers kind of stands by the door non stop. Very nice though
Love that place.. they have a wide wig selection moderately priced
Omg!!!! They are great! Always friendly, prices are fabulous. They have everything from lace fronts to lip gloss. I love this place!!!
I like the hugh selection of hair product, prices are reasonable.
Owner is always friendly and nice to customers
The male cashier was very nice,funny and helpful
Great Costumer service very friendly and always has what I need
Great customer servive
Kind of awkward going inside. The employees are hovering and it doesnβt really give you a chance to actually look and see what they offer.
Afforadable and long lasting hair . Owner is super nice and respectful.
The store is small but they have what U need
Great π π
Im able to find what Im looking for at a reasonable price. Not the place for you if youre looking for a wide variety of hair extensions.
The owner is nice & they have a large selection of wigs & supplies ππ½
Now I have a problem with one of your partners
The store attendant was very helpful
This is my go to spot! The managers are very friendly.They are very professional & have a great selection
I love going here. I love the owners they r very kind
Wonderful Staff. I really got the help I needed.
The owners are very nice. This place has alot of variety in hair, products and beauty supplies.
Im literally sitting in my car in the front of the store now. Upset, I went in to buy (2) items glue which cost a total of 10.58 I gave Mohammed $20 the change I should of received; $9.42 as I left the store I placed my daughter in the car and as I was about to get in the car it hit me that I did not receive my change, but before I went I wanted to double checked my things just to be sure I didnt misplace it: my wrist let, diaper bag (the two items I brought in) and not was in the expect $0.32 and my ID card. So I quickly went told Mohammed that he may have forgot to give me my change because I did not it, he tells me that I gave you, your change. I said sir I dont believe you did because I checked everything and there is no change. He proceeds to tell me that he did. And accuses me of being a liar. Now Ive only lived in Va for maybe three weeks and I am officially convince that Va is worst than NY. I only do business with Asian owned beauty supply stores. Lesson learned. Mohammed thank you for also adding to population of Virginians to make the military move unpleasant. People make mistake its called human error.
Great customer service
Love this store they have everything i be needing
Wide variety of products to chose from, both for beauty professional and day to day usage.
Friendly staff
Great help, nice, friendly staff!
OMG they are the people to go see!!!! They helped me so much
The prices are great on everything
Customer service is awesome!
Customer service was excellent!!
All the stuff u need
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Except service!
AWESOME!!!
Love the STAFF!!!!!