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Meramec Heights Collision Center
645 Carriage Dr, Arnold, MO 63010, United States
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Meramec Heights Collision Center

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Br
Review №1

This place is fantastic. Our brand new Silverado was sideswiped on the highway, and on the way to a different body shop for those repairs, we slid off a slick road into a ditch while avoiding a deer and caused more damage. For a few reasons, we chose to find a different shop due to the complexity of multiple claims and ended up at Meramec Heights. They communicated with the insurance company promptly, and kept us updated every step of the way. Our truck was repaired beautifully, and over a week ahead of schedule. They even made a point to tell us if we notice anything after getting the truck home that we arent satisfied with, let them know and theyll fix it right away. Best customer service weve ever experienced with an auto body. Well recommend them to everyone we know from now on.

Wa
Review №2

Got me right in for an estimate on some body work. Friendly, knowledgeable and pretty convenient location.

Ja
Review №3

My Cousin referred me to this place and all i can say is I am glad she did.They did a Fabulous Job on my Jeep Renegades front end damage.$4000 dollars worth and it turned out gr8!They matched the paint perfectly too.I would 4 sure recommend the place and I will definately come back if I ever need their type of service.They were also one of State Farms places they use for repairs too.Thats who I use...

S
Review №4

They do stellar work. Brought different vehicles multiple times over the last 3 years loving this place. And after having a very minor issue with a sensor on the last repair they did, immediately the same day, the owner reached out to me to right it. Humans make mistakes, its about how you fix it.. and this one was simple and yet she went above and beyond to fix it. I hold a high pride to customer service after the years Ive spent working in it and they went above the bar. I tip my hat to her and commend her style to making sure things are done right. You dont find good business amd service very often these days, let alone stellar. I will continue to drive from Warren County to use this place, theyve got my respect and business for life now.

Sa
Review №5

Amazing service and the owner is a fantastic, honest and very dedicated woman. Will always bring my business here.

Te
Review №6

Stellar Service. One of the few companies that go above and beyond. Not to mention the awesome job.

Te
Review №7

They did such a wonderful job! Not only was my repair done to perfection but the interior was cleaned and was a very nice surprise. Would recommend to everyone!

Jo
Review №8

Been here twice, sadly both due to totaled cars. Despite that the service has been excellent. Fast service and very accommodating.

Au
Review №9

Excellent job they got my car done earlier than expected I would recommend this place

ky
Review №10

Very helpful with an insurance claim. Good quality. Great customer service.

pa
Review №11

Great communication. My car’s rear end is better than new.

An
Review №12

I was so impressed from start to finish! When I initially went in, it couldnt have been more of a smooth operation getting the job going and putting me in a rental. The whole process was as painless as possible, and the customer service was second to none! My car looks fantastic. Highly recommend this place for your auto body needs!

Je
Review №13

Great service. Super friendly. Great work! Would definitely recommend them to do auto body work.

Ri
Review №14

Sheena and her staff are on top everything. From drop-off to pick-up the staff was nothing but professional and courteous. They also kept me well informed in the process of my vehicle repair. If the need happens again I will definitely be back.

Se
Review №15

The people are great. Awesome to work with, and they do an amazing job. Definitely recommend!

De
Review №16

These people are great! After talking to many collision centers, Kris really impressed me! She was so helpful and kind during the whole process. I was kept updated and the staff did everything they could do make the best experience for me! I would recommend them to anyone and they have my business in the future.

Be
Review №17

I highly recommend them for any repair work on your vehicle. They were in contact with me throughout the repair process and did wonderful work. They also called about a month after my repair to make sure that everything was still satisfactory and when I mentioned that I wasnt sure the color was quite right, they insisted I bring the car in to be worked on again. (I have a metallic shimmer to the paint and it was good before and amazing after they worked on it again!) They are a small company and its obvious everyone there likes their job and really takes pride in their work.This was my first experience with them and I would hesitate in recommending them to anyone. Its been a few months since the work was done on my car and Im still thrilled with the repair work and this company!

Cu
Review №18

This is an outstanding auto body collision repair shop. They do great work at reasonable prices. Their customer service is outstanding.

Ch
Review №19

Very professional and an amazing job on my Mercedes. Mr. Ron kept me informed the whole time and the customer service was above excellent.Im extremely picky on who I let work on my Mercedes Benzs. I gave Meramec Heights Collision Center a chance and they have my business for life.Highly recommend.

je
Review №20

Excellent work on car & impressive customer service. The folks here communicated with me throughout the repairs to let me know whats going on and changes to expected completion date. Also worked seamlessly with insurance company.I highly recommend Meramec Heights Collision Center!

Te
Review №21

Looking for that mom and pop feel with current, relevant, timely and professional service?Meramec Heights Collision Center sets the tone and the pace for authentic customer service and professional organized business.Atmosphere: In a day and age where customer service is becoming more and more a lost art and we are merely numbers in a line, you wont find that here. Customer service is completely a living part of the culture at this business. The staff is beyond knowledgeable and friendly, they truly make you feel at home. You are not a number, you are a valued client.Business: In a time where many of this business give you a large time frame and guesstimate you wont find that here. They are on top and in control of their scheduling. Planning transportation in the interim? They handled the scheduling of my rental drop off and pick up. Effortless on my part!Communication: Working professionals and stay at home moms will find this forward focused communication an asset and relief! No worries about how your project is going, they call you and communicate. Leave a message? It doesnt get lost in a sea of work, they call back and have answers. The called me when my work and detailing was completed and car ready for pick up. Your daily business is not disrupted and your schedule can flow!Completion: Review and walk of the workmanship and process and warranty on their work. They stand in front, inside and behind their clients, quality of work and business! Theyve truly got you covered!Extra credit: They went above and beyond when I went in with my infant and helped install the car seat base in my rental and reinstall when I picked up, they offered before I could ask.The entire experience has influenced me to where in any car need, they are in my contacts and speed dial first preference!Thanks to your entire team and for your fantastic service! Our family will be calling on you when the time arises! Give them a try, trust me, youll love them!

Mi
Review №22

These guys are not only great but extremely professional. Definitely would recommend them over anyone around.

Me
Review №23

Great service and great work!

La
Review №24

Best place I have ever taken my car. I have had my fair share of fender benders and was not happy with the place I had gone to in the past. A friend recommended me to Meramec Collision and it was a great experience. They helped me with my rental and put up with me calling all of the time asking about my car, sorry guys. They were professional all of the time from start to finish. When picked up my car it was so clean and looked great. Thanks guys great job.

CC
Review №25

Review: Repair job done admirably in every respect.I could tell you how they managed to perfectly match the original paint on a 27 year old car, or how they went out of their way to source the parts needed for such a job. I could tell of their remarkable customer service not only during the job but twice, following up to ensure satisfaction.But suffice it to say, that while I sincerely hope I never have the untimely fortune to take another damaged car to Meremec Heights, if that vehicular misfortune is in my future, there is no other team that would get my business. HIGHLY RECOMMENDED!

Ry
Review №26

Perfection!! These guys arent messing around....if you want the best quality work money can buy..... this is it!!!!

Je
Review №27

Hands down the best place to go to get your vehicle repaired. People are great and the service is excellent!

Re
Review №28

I was one of the unlucky ones caught in the unexpected ice storm and had my car repaired here. This is the first accident I have ever been in and I REALLY appreciated how the Meramec Heights Collision Center staff went out of their way to help me every step of the process. You cant even tell my car was ever in an accident and they even paid the first three days of my rental car costs for FREE! My car was returned cleaner than it has ever been! I was so impressed with the service and people that I have written my first ever review so that others know of this trustworthy business.

Ja
Review №29

Friendly helpful staff.

Jo
Review №30

I dont honestly know what quality of work you guys do but your shop looks clean and youve got decent online profile....however.....your new sign is SO FREAKING BRIGHT. I work nights in Fenton and take 141 home. That thing at 3 a.m. is like a strobe light. Please adjust the settings or something. Its really bad at night.

Vi
Review №31

I trust my vehicles with Meramec Heights Collision Center for all my collision repair needs. Professional, courteous, state of the art, and hands down the best customers service around.If you should have an accident, big or small, I highly recommend you visit Meramec Heights Collision. Like me, you will be very impressed and completely satisfied!

Li
Review №32

Meramec Heights Collision Center is superior when it comes to repairs and customer service! This auto body shops keeps you informed through all stages of the repair and they are excellent at what they do. I highly recommend Sheena and her team at Meramec Heights Collision Center!

an
Review №33

Meramec took great care of our car like no other. They were the very professional and kept me up to date on every step of process. Sheena was wonderful and very professional. Keep up the great work

Je
Review №34

These folks are extremely friendly and do a fantastic job. I appreciate their help and attention to detail very much. The shop is clean and professional and I wouldnt hesitate to take one of our cars to them again in the future. Thank you!

Th
Review №35

Quick in and out. But with all concerns taken care of.

Ch
Review №36

Friendly staff and keeps you well informed

To
Review №37

These guys have done work on several of my vehicles. They do top notch work and work very well with insurance companies. I dont have to worry once I drop the car off. I highly recommend them.

Re
Review №38

Excellent work completed as promised. Very friendly and courteous employees. They do an excellent job with the insurance adjusters.

Al
Review №39

They have a very experienced staff and guarantee their work for life. They stand behind what they do.

St
Review №40

Great business, very detailed and easy to work with. They are patient and explain things and give rational time frames!

JE
Review №41

Ron and the staff are really professional, knowledgeable and kind! Great people, great honest work!

Ma
Review №42

They do a wonderful job on your car and are great people couldnt ask for a better body shop

Zo
Review №43

Friendly fast always willing to go the extra mile for there customers

Ke
Review №44

Great place and great service. My car looks like brand new.

Cl
Review №45

Called 3 times hung up after 3 rings each time.

Ch
Review №46

Great auto collision work.

A1
Review №47

First Class repair work. Our company was very happy with the work Meramec Heights Collision Center did on one of our company vehicles.

el
Review №48

Excellent service. Did a great job on my car. Told me 2 days and it was done in 2 days.

Ti
Review №49

Great customer service, from start to finish. Car was finished when promised. Will recommend to friends and family.

Je
Review №50

I had repairs to my trucks bed done here in May 2015 and not only did they look fantastic at the time, but they have held up very well. Great customer service too.

Di
Review №51

They do a very nice job. Professional staff, helpful and they are timely.

Da
Review №52

Good work and nice people

Bi
Review №53

Delivered as promised, flawless work. Professional from start to finish.

Br
Review №54

Great work, great customer service. My car looked brand new

Al
Review №55

They did a great job fast and reliable

Ce
Review №56

Never again will we take our car here. My husband hit a deer at 4:30am called am fam insurance at 5am told them the issues had our car at meramec heights collision center at 8am. They told us our car wouldnt be fixed till July 14th had it done 2 weeks early we drive the car and the ac doesnt work and it was one of the first things we told insurance went out (we have a 2010 Honda Accord crosstour) 20-30mins later we take it back up a few days later we are told that I would have to approve for a diagnostic to be done but it may cost me if our ac went out prior to the accident which it didnt. I had to argue with our adjuster and the company be our ac went out right after my husband his the deer. I had to take a risk bc I know companies they will pay people to say it was prior but luckily we had the choice to take it to Honda. We went to Honda when they took our car their and got the diagnostic and they even said their was no way to tell if it was prior or not and they said acs go out a lot after hitting a deer. So insurance had to pay but going through the hassle and being called a liar is a no no. The guy even told my husband he still thinks it was prior to the accident.... Wont ever do business here again I refuse to be called a liar over something that was told to them from the very beginning

Ja
Review №57

Theyre didnt answer treat job in myself repair. Very courteously and professional.

Se
Review №58

Fast and friendly.

Al
Review №59

Overall did good work fixing our car, although we got it back 2 weeks late

An
Review №60

Friendly and caring staff.

Ci
Review №61

My car has been back 3 times within 2 months.

H
Review №62

Good service.

Sh
Review №63

Very helpful staff

Ri
Review №64

Clean, wonderful, friendly and efficient.

Ma
Review №65

Had a lot of problems with my insurance! After a rocky start the owner called me and I got back my car!! Thank for your help Chris and especially for calling me back Sheena, the owner!!

Ka
Review №66

Good estimates

G
Review №67

Nice people

Ti
Review №68

Pleasent, Profetional,

Information
51 Photos
68 Comments
4.7 Rating
  • Address:645 Carriage Dr, Arnold, MO 63010, United States
  • Site:http://mhccpab.com/
  • Phone:+1 636-296-7801
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto glass shop
  • Car repair and maintenance
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Highlights
  • Women-Led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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