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EZ Cut CNC
112 Richardson Crossing, Arnold, MO 63010, United States
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EZ Cut CNC
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Te
Review №1

This Steve Dinsmore should be in jail for all the people he has screwed over. If you call around enough you will find the truth about this guy. He also owns Tactical CNC and I think Maverick CNC I am sure more. For $3500 you can get technical support from another company that knows all about these tables and can get the parts for you. My table now works wonderful no thanks to Steve Disnmore he told me I needed to upgrade my whole system for 7500 but had a deal going to 5k. I almost fell for it but nope $100.00 later and the table runs perfect again. I could be wrong on the Maverick CNC table but I put pictures up for you to be the judge.

Ja
Review №2

I wouldnt even have given a 1 star if i didnt have to! This place is a joke! The table we bought worked just fine the first two years then started having problems with everything! Tried to call customer service but had to pay $2500 for a tech to come out in which they only have one! he was rude to the employees and actually sat in his car for a long time cause he though calling the employees stupid and told them they didnt know what they were doing was OK! after everything calmed down he came back in ran the table ! No explaining! and said see it works and packed his stuff and left! the day he left the table still didnt run! the Table would bounce and would not home out? i am still baffled !? and still have a table that cost us Thousands of dollars just sitting here! wasted money!!they are a joke! Horrible !

3o
Review №3

We bought our first CNC from Steve at EZ Cut 7 years ago, and it transformed our shop. The service after the sale has also been great, although it has been more like an occasional chat and a laugh because out table runs like a top.Following the directions on scheduled maintenance of Steve and his crew, our cnc plasma table has been bulletproof, a real game changer in our ability to build one off custom heavy haul semis.Highly recommend

ja
Review №4

I have owned a EZ cut plasma table for over 5 years now, I had very limited knowledge before purchasing. My salesman Steve Dinsmore was an incredible help and went over and above to help me get going!!Im still going strong in the shop! no issues with the equipment at all!!Steve and EZ cut are incredibly knowledgeable and competent!!!If your at all interested in this venture, this is the contact for you!Thanks Again Steve Dinsmore!!!!

Br
Review №5

I purchased a plasma table for $30,000 with freight to my business on terms of $5000 down and $25,000 balance. Sales agent was agreeable with all aspects of the deal. The company, owner presumably, began to press me for balance on a regular basis and when I told him that the funds would be sent on 12/6/18 he started hounding me before 9:00 am on 12/6/18 and demanded to be paid. I told him that the day was not over as it was not even 9:00 am, he became smart and unreasonable. I began to question the deal as it seemed like a company desperate for funds. I asked for my $5000 deposit to be refunded and the deal is off. I was told I would not get my $5000 deposit back. ALL BUYERS BEWARE OF THIS COMPANY WANTING TO GET YOUR FUNDS UP FRONT......LOOKS LIKE A SCAM TO ME. AT PRESENT I HAVE BEEN TAKEN FOR $5000. SUCH IS A BIG DEAL FOR A SMALL ONE MAN SHOP!!

Ja
Review №6

At the end of April 2019 I went ahead and purchased a 4x8 downdraft cnc table from Ez Cut. The salesman at the time told me that they were 6 weeks out on delivery. That time line was no problem to me. The problem is that it is 8/12/19 and still no table. We are on week 16. They will not answer the phone or return any phone calls. I have called them multiple times a week and still no one will return my calls. I send multiple emails a week and still get nothing. The last update I got was July 10th Saying that quality control would not release it due to some wiring issue. This is the same update that I got on June 11th saying that is was still in quality control. Ez Cut CNC was paid $37,000. At this point I just want a refund so I can go and buy another table without the headache of Ez Cut. I understand that problems happen in businesses, all they would have to do is pick up the phone and call me. As of right now this business has to be a SCAM. The problem is that I was looking at buying multiple tables from this company as soon as we went into production but now I am 2 months behind waiting on a key piece of equipment.

Ro
Review №7

Good to deal with, excellent post sale follow up, and good technical responses. Will deal with again!Edit, gone under now.

Je
Review №8

This company is not what they claim to be. They do not manufacture anything. EZ CUT PLASMA TABLE are Multicam. I wish I would have purchased from Multicam. EZ CUT has no support team or customer service. Company consists of the owner and 2 employees.Before I purchased the plasma table for $54000. They called and begged for my order daily. Steve Dinsmore told me what other company president gives you his cell phone number. He’s a good salesman. But don’t believe his BS My $54000 plasma cutter has not worked from day one. They will not fix it. Ez cut has also forbidden Multicam from servicing or providing support for these machines. So that you are forced to deal with the 2 people that work at EZcut. David or Brandi neither can do anything without Steve’s blessing. My machine is a few months old and they are trying to charge me $3500 just to come look at the problemI’ve found out so much about plasma tables unfortunately after I purchased one from what I’ve found to be the worst company around. Please avoid this company. Buy from anyone but these jokers.

Au
Review №9

I purchased an EZ Cut Plasma Table 5 x 10 Cutting system about 7 months ago. The machine worked ok for the first month or so, not long after that I started having issues with software (which is very unfavorable). This company has only one tech worker, who struggles to answer the phone. I call the head quarters and never get an answer or a call back following a voicemail. I would not recommend this equipment to anyone who is in business to make money. Customer service is everything, and because of their lack of it my business has been shut down for days at a time.

Sh
Review №10

I have owned one for a number of years and it has totally changed how we fabricate parts,Exceptional quality and customer support

Br
Review №11

I purchased my 5x10 EZCUT CNC table roughly 4 years ago. At that point I had limited experience with CNC tables but not CNC equipment and how they typically worked. Since then Ive used a few other brands (similar in price). The EZCUT tables simply do not stack up. The software is laughable and the customer support is non-existent. We use our tables all day long, so I expect our guys to have some issues.. We provide components that need to be exact. If youre doing this for a hobby or for simple art, this machine is okay Im sure. The computer they provided for us with the software pre-loaded crashed a month after purchase. The software is clunky, laggy, and will crash often with a large nest. You cant get any tech support on the phone or to ever call you back. Every problem weve had with this machine (quite a few) has been troubleshot and fixed by our IT. Save yourself from the head ache if youre a heavy fab shop. Go with someone else.

jo
Review №12

Good stuff

Sh
Review №13

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Information
7 Photos
13 Comments
3.1 Rating
  • Address:112 Richardson Crossing, Arnold, MO 63010, United States
  • Phone:+1 888-759-7184
Categories
  • Machining manufacturer
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8AM–5PM
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