I had a Pleasant experience with the young gentleman that brought my groceries out, very nice and polite, my groceries were all there and a couple of week ago l received sour milk
This place is clean and convenient and for the most part friendly in this small town but nothing spectacular.
The app said the vacuum cleaner I just scanned a code off of was not in stock! Seems like this is happening more often than not! When I tried to find an associate it took me about 15 minutes. I was able to find that most of the cashiers were open so I was actually able to to check out in less time than it took me to do my shopping. Hope that continues!
Not that bad, Id shop there. They had stuff that much Walmart in Roswell didnt have!
I dont go often, but dont have issues! Always have what is needed
I’ve given this Walmart a 2 which really should be a MINUS 2 for customer service! Three times this week (8/23-8/28) I’ve been to this Walmart at different times. 9:15 am, 10:20 am and 12:30 pm and found NO SHOPPING CARTS! Plenty in the parking lot! I’ve recently had knee replacement surgery so if I can, I get an electrical cart I do but twice there was none and I had to hobble with my cane from one side of the store to the other hunting a cart. I told a woman in front of Customer Service about and she pointed out a guy for me to talk to. When I finally got a cart, the last one I might add, I went to him to tell him about my last three times there and finding no carts. He RUDELY informed me that I should come EARLIER so that I could get a cart. I informed him that the day before 2 of his employees were sitting on the side of the building with CARTS smoking and the place where carts should have been was empty. As I hobbled away he was mumbling under his breath. I certainly wish I would have noticed his NAME because I would talk to his manager about his rudeness. There’s NO EXCUSE for employees RUDENESS. I see why an older gentleman told me that if I wanted to be treated right to go to the Hobbs Walmart! Well I’m ready to check them out because Carlesbad Walmart has MUCH TO NE DESIRED!
Very nice Walmart. Had every thing we needed.
Customer service very rude and in the tire department waited for 30 mins before I went and found help, while the employee in that department was to busy visiting with a friend an would not help. Otherwise this store is very nice and clean.
Smaller Super Walmart, but has a great selection of daily wants and needs
Stop going to Walmarts due to the self service. I am not an employee. Why should I do their work. I do not use cards, only cash.
Its ok for a walmart they have long lines cause they have only one checker during there most busiest time
Just an overpowered joke that has no respect for its consumers. They Dont care because people will continue to go anyway so your complaints about customer service are shrugged off
Had everything we needed and close to home
Need a more diverse selection.
We went in and got our items. No problems.
This store is ABSOLUTELY DISGUSTING!!! Not because of the condition itself but because there are so many people that DO NOT have a mask on(literally freely walking around) and have no respect for anybody because of this. Wow. If I could I wouldn’t even put a gold star. Why isn’t this being forced? This is absolutely ridiculous for Christ sake, you guys are affecting my grandmother. Walmart needs to do something about this.
It was easy to get through and check out went great
I made an order, it was supposed to be shipped, but then wasnt. I was then sent an email saying this store had my order. When I went to pick it up an employee told me they didnt have it, and made up three different stories as to why they didnt have it.
Nice store very clean the people working their are very helpful the shelves are stocked I this store to go shopping
Was helped by a girl named karen perez she very knowledgeable an thank you from our family well be back too shop best employee an walmart should let employee swear faceshields
I usually like coming here. Store was nice and clean as usual. But to check out there was only two cashiers. The rest were self serve. Artisia Wal-Mart is usually better then that. I live in Carlsbad and drive to Artisia store because I like it better.
It was great, self check out lady was very helpful!!!
One stop shop excilent service.
A regular Walmart nothing really stands out but the staff seems nice
Food prices are too high. Not enough cashiers working.
I have used grocery pickup before and was happy except the one time I got fresh asparagus and it was blooming which a produce person would not pick.Yesterday around noon asked for delivery for 7pm and then that was cancelled until 8. Order took too long because the $100.+order was out of stock until $30.and missing over 20 items.Went to the store and found everything that was on my list.Ill try again but things need to be in stock.
Very helpful employees. The best friendly employees
The pharmacy staff is incompetent. They are rude.The prices are like the stock market... inconsistentand based on how the cost is different every time for same rx, it makes you wonder if there is fraud in play hereMoved all my rx to other business.There is absolutely nothing at Walmart that I need to ever purchase that can’t be bought elsewhere from owners that care about customers!
Took over 45 min for an oil change. Rude workers. Said I could not get Mobil 1 oil change because they did not have any on the shelf due to covid. I found the Mobil 1 on the shelf and gave it to them.
Never had a Walmart Employee Yell at me but at this store I Had This Happen! You can Really Tell They Hate There Jobs Because Nobody Wants to Do it! Shame on This Store Manager For Letting this Happen!
One of the members was amazing when she helped me vet my perfume. She was sweet and talkative
Although I dont care to go to Walmart lately my visits havent been so overwhelming or annoying...since they have a lot more self check outs. They should put the rude (and & ugly) 😆 in the back though
The people are great
I did my shopping and stopped by ladies room. When I came out my cart was gone. Wal-Mart personnel check different places but no luck. Why would someone take someone elses cart? Covid has brought out some wonderful people but also strange going on like taking toilet paper out of a senior cart and my incident.
Went looking for a CD disc cleaning/buffer and they didnt have anything that would work..
Its good to know that people are so nice at Wal-Mart.
Its where you can get things
Clean, well stocked, employees are pleasant.
Good place love the quality of the items
Our Walmart has some stuff, but being the only one in our town, they are out of stock a lot of the time. The other customers were friendly, but the staff, well...they could use some encouragement to greet people.
I love Walmart they always have good deals going on!!!!!!
Went to Artesia. Just love that Walmart. Nothing like the one in Carlsbad.
No registers open so I couldnt write a check. This happens most every time I go in. When I ask for one to open I almost have to beg. If
Great prices.
BreathtakingUnbelievableBucket list place to go
As always you are gonna have to wait forever it seems to check out... we avoid it as much as we can only because its never a quick trip we had stand in line for 15 minutes or longer just check out
Are you kidding me! Artesia Walmart is always on the ball! Beautiful store! Pay attention Roswell Walmart. This is how you operate a Walmart store. I dont care what anyone thinks I love Walmart, especially when you go to one with great staff. Great job Artesia!
Fast check out. Friendly associates. No waiting at registers.
Its another walmart it was the cheapest place went there had to get fuel
Ordered on line.. and picked it up.. before heading to Cloudcroft.. such convenience.
Good place to shop has a great selection just covid makes you have to wait out side for a little bit
Reasonably clean but always big lines unless you pick self checkout. The staff are decently friendly but they dont know where stuff is when you ask.
I was the only customer in the Automotive Center. Took them 18 min to change the oil. Took three of them 40 min to rotate and balance my tires. I could understand if this was a weekend, but it is 4 pm on a Tuesday. 5 pm, truck still in shop. They have moved on to other customers lining up outside. No one is attending my vehicle. 5:13 pm, walking around talking. Moving truck at 5:14, lug nut caps left on floor as they pull truck out of garage. Unsure why they drove truck around for a ride. 5:16 guy sitting in my truck outside garage. 5:17 they notice caps are off. 5:19, checkout. Reminder: I came in at 4...
I shop here because it is a small town but most of the time they are out of at least one of the items on my list. The prices on the shelves dont always match up with the products. Its nearly impossible to get any customer service. If you need help in the fabric or photo department, be prepared for a long wait.
Artesia has the best walmart in Southeast New Mexico. Better than Carlsbad, Hobbs, and Roswell. The shelves are organized and well stocked. Also very clean.
Yes it was great.
Its cool
Great prices on soup and beer. Everyone was masked up... thanks!
Generally I would tell you I enjoyed my trip to Walmart, this evening, however, was a total different story!
Met more wonderful Walmart family
Great place to minister lost people
Honestly the people are kinda helpful but get upset when prices are needing to be corrected the lady in customer services was very rude and upset about it . Uh not my fault people are trying to shop and save
Very clean and the employees were polite
The pharmacy filled my RX, fast too considering it was my first one here at this pharmacy, thank you Walmart pharmacists!
Ok
Nothing but junk that doesnt last, food that spoils faster cause its probably old. I will never be a sheep and stand outside period.
Seems like almost every time I ask a WM employee about anything...I always get a I dont know! Not Let me see if I can find out or Ill get someone who knows to help you! It gets very annoying to hear...I dont know!
In and out quickly, but they didnt have teacup sweaters for my dog.
Excellent store. clean shelves and friendly associates
Toys been not so great selection more check out spots open please
Walmart is always good
Very nice and clean a lot choices
This the only place in town that the machines never can read my card
Not well stocked, check out lines were huge because no cashiers. Staff looks over worked
Very clean and easy to access from road. I am only dropping a star because they didn’t have the 2 items I needed. The Carlsbad Walmart carries different inventory I guess.
I went into customer service to put money on a card and the representative mistakenly shorted me $300. I went back in and they were so kind and willing to help fix the issue and they even tried to lighten the mood and had me laughing. I didn’t even mind the mistake.
I can find just about anything I need and want at a reasonable price.
Need more cashiers this making you scan your own things does not fare well with me
Not the business but the Covid issue. Had to wait outside for 45 minutes.
A great place to shop
Love this Wal-Mart found what I needed with help, and nice set up.
In and out in no time, got what I needed and I didnt have to wait in a long line, self checkout was quick and easy.
Our Walmart employees have really stepped up during the Covid 19 lockdown. I have witnessed custumers giving them a hard time and yet they remained professional and shook it off to help the next customer. They have been so great. I am very grateful for their hard work and that they are kind, courteous and helpful
Quick and Easy!
Only 1 live cashier this evening, so sad!
I am very disappointed in this store. I am having trouble seeing while driving with my old prescription. Now that the state has lifted restrictions and Walmart advertised the vision center would be open but restricted I went to order my new glasses. There were two people there. One easily identified as a walmart vision employee with name badge and white smock reading vision center. She seemed genuinely ready to assist me. A woman from the back office began speaking across the store to us. She did come out of the back office but stayed at the back of the store on top of having a mask on made it hard to hear her. She was dressed in street clothes no walmart smock, no walmart id badge. However, she did boss around the other girl. She was rude. Denied me service, would not order me glasses because SHE deemed it was not an emergency. I need glasses to drive, I am not able to see properly, I repeated. As I reminded her that the restrictions have been relaxed, their signs say they are servicing customers she still refused to offer me service. This needs to be addressed ASAP.
It was great I like it Ill visit again it is better than Ruidoso in Roswell
Had an employee accuse me of stealing said I looked like I couldnt pay for my products...
The associates are doing a great job in restocking shelves.
Super friendly
We used self check out and had to wait for help. Maybe when its busy there should be 2 people helping handle the self check out issues. I was going to print some pics from my phone but none of the machines worked.
The lady today was very helpful at the self check out
Service was good. Located all the items I was looking for.
Saw thieves inside stealing items and the employees......the assistant managers and the janitor didnt ....I feel very bad not calling the police to report them
Had everything we needed, in and out, lines were not a problem that day, a persons character really shows in long lines😉.