Horrible Lowe’s. I’ve always been partial to Lowe’s more so than Home Depot but not after today. I went to this location after confirming an item was in stock here that I wanted, and not at any other Lowe’s in the region. Upon arriving the only item left was the display item, which appeared to be in perfect condition. I offered to buy that, and they flat out refused. I’ve never been refused to be sold a display item. This is even more offensive considering the sensitive climate we are in with Covid-19 and the risk involved with trying to buy things.Murdoch’s sells the same item, and for $15 cheaper. I will take my money there, and to the other place up the street from here on out.

Very nice to help me with a vertical blind. My measurements were not correct. 5 trips, I was tired ... they were so kind to me.

Had something from another store. Needed help getting a smaller size of what i had they helped me out. Everyone is nice and thr brat bar outside is awesome 👍👍

Racial profiling. Loss prevention took unnecessary action on someone who did nothing. You’re a Fortune 50 company, act like you’ve been there.

Quick checkout scanning

Super helpful knowledge and very friendly staff.

Holy crap! I partially blame myself for this experience because I typically order roofing supplies from a roofing supply store, however, if my hair dresser tells me that she is licensed to do nails too, im going to believe her. I make my way to the pro desk with my handy supply list with specifically listed items (gaf timberline lifetime architectual shingle) when i was told I had to travel the store to find 1 of every item I would need for the barcode (when I should have left) to which I said, you cant be serious, i find it hard to believe that everyone that makes a roofing order already has the barcode on hand, but I play along and I go to get the silicone and caps before making my way to the roofing aisle that is conviently blocked off so that a guy can use a skid loader for 12 minutes to drop a pallet of concrete. I finally aquire my 16 items and go back to rattle off quantities of said items, get contactor info in, get work site info in and specify that I need materials roof loaded...fatal mistake....poor guy looked at me like I shot him. He starts to sweat and said...ive only worked here 6 days and im the only person to manage this desk, ive never put a roof load in or had to open the register. The next 1.25 hours are a blur, people both came and went with no more knowledge than the first. I stayed A: because I was astonished at the inadequacy of an entire store full of people B: I actually felt bad for this poor guy. After 2 hours, 2 bleeding shoulders (literally) and $3000. I believe my customer will get a new roof. Meanwhile, there is something to noted here. You cannot man a customer service location with under trained, under paid staff. You get out of employees what you put into them. Ive certainly learned my lesson, however, now have complete contempt for not the store, certainly not the inexpierenced cashier, but the management of this store. Worst. Ever.

They are great helping you.

Great customer service!