Straight up and down they transformed my guitar in their repair shop. I could not be happier with the outcome of the set up my Taylor acoustic. Literally am a better player because of the service. Major appreciation

Great music store! Good selection of nice guitars and amps. They dont let you pick up guitars on your own which can be a pain but the salesmen are all super helpful. I bought a real nice Gibson accoustic there.

Excellent Company..Superfast Shipping!!..Excellent Prices!!..Excellent Customer Service and Follow up..Eric Lapp is the Best!!..hunted all over and finally found the Gibson Premium replacement case for my Les Paul Standard 60s..arrived in perfect condition..packed as good or better than my Gibson Guitars from the factory!!..5 Stars!!..Highly recommended..will do business again!!

Made the trip up to Asbury Park to check out a Fender American P bass. This is seriously my new favorite music store. Worked with Chris who is a great guy and very knowledgeable. Laid back atmosphere and no pushy sales tactics. Decided on the Miami Blue P bass. Got a great price on a trade in and then they have a repair shop in there so the technician lowered the action a little and put some great sounding flats on it. Awesome buying experience...5 stars.

Zach made my first trip to Russo the best experience Ive ever had in a musical instrument store. He was incredibly knowledgeable, accommodating, and polite.Outstanding customer service aside, Russo has a phenomenal selection of products. In less than an hour, I was able to try hard to find pedals, a vast range of guitars, and amps I dont see every day.10/10, will be back. And keep Zach there!Also, major props to whomever designed your logo

Great selection of everything from acoustic, electric, mandolins, bass, ukuleles and more. Theres a service desk if you need your instrument worked on. The staff is knowledgeable and very friendly. This is one of our favorite shops to visit when were in this area and will be our choice for future purchases.

I brought in a Strat that needed a serious rescue from a butchered hack job from an alleged, self proclaimed Master Luthier 🤣 (Dan Anderson Custom Guitars👎👎👎👎👎)The service department staff at Russos was extremely professional and very knowledgeable. I dealt with both Pat & Eric. They went over everything in detail.Lots of really bad guitar techs in the area. Very difficult to find reputable ones. They are NOT them! Excellent service. 👍

Love both Russo Music locations (Asbury andHamilton) … my go to guitar shop. Friendly and helpful staff.

Fantastic shop, high quality gear, always meticulously maintained. Staff is friendly, knowledgeable and super helpful.

My guitars come back better than new every single time.

Awesome place for guitars and equipment!😎

SHORT VERSION: Exceptional all the way around. Wish I could give 6 stars. Zach is awesome to deal with; Pat is a superb guitar tech and a great guy as well. Detailed version (IMHO) is worth reading - or just go to Russos and you will be happy that you did!DETAILED VERSION:INTROBuying a new guitar should be an enjoyable experience, especially for those of us who are not professional musicians. After all, you are spending your free time and discretionary money on a hobby. If you are not having fun, why bother? Getting a guitar at Russos was not a purchase, it was an experience.ZACH (sales person)From my first phone call Zach was absolutely cool to deal with. I could tell instantly that he was a musician who just happened to be working at a music shop as opposed to a salesman. I was very excited as I was moving up from a beginner acoustic guitar, and I really felt Zach shared in my anticipation like I was talking to one of my music buddies. Although I did have an idea of what guitars I wanted to try when I got to the shop, based on my conversations he gave me a well selected array of wonderful guitars to try out. Not once did I feel any bit of sales pressure. Zach is extremely knowledgeable and was very helpful. Both of those are understatements. And as long as I wanted, I literally had the room without any rush at all. And after actually getting my guitar (Ill leave you in suspense for the moment of what guitar I selected) Zach stays in touch and is just as friendly and helpful.THE GUITARS ARE JUST DIFFERENT HEREOk, I am aware that to varying degrees among manufacturers, acoustic guitars each have their own individual character; and sure they will sound a little different in different rooms, etc. BUT... prior to going to Russos, I had tried several guitars at a larger well known music store, in their humidity controlled acoustic guitar room. NONE of them sounded nor played as nicely as any of the ones I tried our at Russos, nor gave me that wow factor feeling. Zach told me that each guitar that comes in to their shop is checked out and run through the guitar tech before hanging up on the wall. You can certainly tell the difference.VIBESome places just have a cool vibe, and some dont. Russos definitely does. It just looks and feels like what a music shop should, and you sure do feel like a kid in a candy shop when you stroll in! Friends of mine who go there have said the same thing - theres such a cool vibe there. My wife, who does not play an instrument, commented on how much she liked the place and actually enjoyed going there with me. The acoustic room is particularly cozy, sectioned off for both a little quietness and definitely to control the humidity.PAT (guitar tech)Once I selected my guitar, Zach brought it right over to their guitar tech, Pat. He went over the guitar for several minutes, then brought it in to me, introducing himself and asking me to play it a bit and let him know my preferences, playing style etc. He adjusted the set up again a bit and I left with a guitar that was amazing to begin with, but even better by the time I left! Pat is also just a genuinely great guy and shared in my excitement for my new guitar. Subsequently, I had him do a little work on my old beginner Yamaha guitar - new strings (he suggested String Joy for this guitar), and replaced the cheap plastic saddle & nut with bone & setup. He did an incredible job! Pat definitely maximized the potential out of it! Sounds like a whole new guitar. And as he hung around a bit I could tell that he was excited & took pride in his work, even if its only on a beginner guitar. And as I had now been playing my new guitar for a while, I asked if he would mind & had the time doing a slight adjustment to the action - off he went to the bench, then back to make sure I liked it - and its EVEN better (well, as suited to me of course) now. I couldnt ask for better work.WHAT GUITAR DID I SELECT??????A beautiful Martin D-35. And a great memory of when I got it.Len

Russo is the best around! Awesome showroom, amazing customer service, and very helpful staff. I would recommend Russo Music to everyone.

Lots of excuses and delays for a simple saxophone repair. Going on 2 weeks. Not dependable.

Russo was one of the few places that had stock of the guitar I was looking for. Although I didnt have any direct experience with them, I placed an online order based on the large number of 5-star reviews. I can say that they lived up to the hype. I placed the order on Sunday night and had the guitar in my hands by noon Tuesday. The guitar, price, and shipping was exactly as advertised. Communication was also terrific. I would certainly do business with them again.

I’m took advantage of quarantine to learn how to use a thumb pick. I spent the first couple months practicing some Travis picking type songs. But I want to master that driving bass technique and from what I‘ve been listening to, I think the thumb pick will make a difference.I was prepared to do curbside pickup, but I really appreciate the free shipping.

I love being able to shop at a locally owned music store. I was so happy when Russo opened up in AP. There service department is great. I have brought multiple guitars here for repairs and set ups. The real asset here is the pedal selection. It is the best around. Ill keep coming here.

Love Russo Music! Always make sure to make a trip to Asbury Park to swing by the store. Great staff, great products, great service. Super pleased with this store!

Helpful staff great selection beautiful store. Had an issue with a new instrument from them and they were happy to help me fix it

Covid has changed so many things. There is a yearning for normalcy, even if it’s a new version of our old normal. I purchased a used arch top guitar from Russo Music in Asbury a while ago and was blown away by the shop. The instruments they have are amazing. My 11yo daughter loves this shop. She’s learning both guitar and bass and often asks if we can go look around at Russo. We have never felt rushed, ignored, or pestered by the staff here. They have all been incredibly knowledgeable and patient enough to explain things to myself and my daughter. We were in Asbury yesterday to get some fresh air on the boardwalk when the kid asked if we could swing by the guitar shop. When we got there, the doors were locked but someone quickly came and asked how he could help. We explained that we wanted to look around but just noticed the sign stating we had to schedule a visit. Luckily the shop was empty so we were allowed in. My daughter took a quick spin around and on our way out I noticed a used Bassbreaker amp. I was told they just got it in. It was priced fairly but was a bit out of my price range. Then they mentioned that there was a Black Friday weekend sale going on. I took my wife out to brunch in Asbury today and just so happened to bring the amp up over drinks. We swung by Russo afterward and the Bassbreaker became my Christmas present. The kindness of the entire team at Russo is greatly appreciated. The protocols they have in place to protect the staff and customers from Covid is greatly appreciated. Would I prefer not to look at their guitars through foggy glasses? Sure. Would I want to be subjected to getting sick? Absolutely not. The day will come when we won’t have to wear masks and socially distance ourselves. Until then, I would like to thank Russo Music for being concerned with everyone’s wellbeing. May everyone there have a happy and safe holiday!

Local shop, expert service and repair, they will buy your equipment, very nice new and used Guitar selection

This is by far my favorite music store in NJ. The customer service at the store and online are phenomenal. They have a HUGE selection of pedals and a pretty regular rotation of new guitars and amps. Love the events that they put on, and its in such a cool location in Asbury! Whenever Im down there, this is definitely a rotation spot that my friends and I hit. Top notch customer service and always a great experience here! HIGHLY RECOMMENDED!

Guitar shipped quickly. Russo music kept in touch throughout ordering and shipping process, and everything went smoothly. Guitar showed up in perfect shape. They even threw in some swag with the purchase. Highly recommended!

Really quick shipping and friendly service, thanks guys

Awesome group of down to earth and extremely knowledgeable people running this music shop. Great selection of instruments and quality accessories. Great instrument repair technicians as well!!

The music shop is great. The technician Pat is awesome. He’s very knowledgeable and super friendly. I stopped in for the first time to have him look an at old acoustic with a bowed neck, which he diagnosed and fixed right away. I’ll definitely be a customer going forward. Thanks

The best around. They always make sure musicians have what they need when they need it. Great service.

Very helpful staff!

Russo is the place to go for serious musicians. The staff is knowledgeable without being pretensious. Their offerings of electric and acoustic guitars is very good. If you are in south Jersey you wont go wrong by checking them out.

Friendly, knowledgeable staff with a great selection of quality guitars and more.Competitively priced so youre not going to youre higher quality neighborhood shop and paying more for it.Great reward program too (5% credit on ever purchase).I do all my shopping, repairs and tune ups here(...I live in Brooklyn).Cant recommend enough

As a bass player, Im quite jaded with the music retail industry in general, and strongly dislike stores like SamAsh and Guitar Center due to their lack of selection and a generally unwelcoming vibe in their stores. I was going to buy directly from Sweetwater, but I like to demo my gear before buying it, so I figured Id go to Russo Music for just that.Turns out, they have great customer service at both locations and made the demoing process so smooth and enjoyable for me by being friendly and helpful, that they earned my business. I highly recommend taking the trip to either location as you wont be disappointed by either the people or the gear.Fair warning to my fellow bass players though: they are not a Warwick dealer, so call first if youre looking to get a Warwick to see if they have a used one in stock.

Great local music store with helpful staff. Never any high pressure put on people in the store and just a nice atmosphere to be in.

Very cool shop with a nice selection and great staff. Bonus points for stocking Reverend guitars!

Great, great, music store. Staff is sensational. Knowledgeable and friendly. Their selection of all instruments is second to nobody. Total chill environment, and great dealS too ! Chris Bruno wall Township

Amazing selection, especially acoustics when it comes to the asbury location which i love. lots of high end guitars as well as some good mid range priced ones too. The quality far surpasses other shops and nothing is chipped, cracked, scratched, etc like at guitar center. The techs are much more knowledgeable too. Only downfall is they only give you 50% trade in value for your gear, so thats why more people do trades at guitar center. All in all its a cool place to play around and pick up a new guitar to add to the collection.

Best music store in NJ.

Eric Collier, the guitar tech is an absolutely amazing craftsman and technician. I always go to him for set-ups, repairs and he’s currently putting together a guitar i pieced together. The staff is great at Russo’s and the selection is the best in NJ. Keep up the great work!

Best place!

Best music store in all the land!!! Staff is super helpful and knowledgeable. Very cool set up inside. My go to place to buy all my guitar needs. Also, they do great repairs/set ups.

I recently purchased a TAMA Drum Kit from Asbury Park…and was helped thru every step by Natalie...Not only did she make such a large purchase stress-free…it was easy and enjoyable.Some of my order had to be specially ordered and was coming in separate deliveries and Natalie kept me informed of every step and even went the extra mile and set-up a good portion of the kit so I did not have to do it when I received the order.I could not be happier with the whole process and have already recommended this store to several friends and neighbors.

Extremely helpful and knowledgeable staff! I was looking for an unusual instrument that they did not carry, and they took the time to advise me on where I could find it!Ill return here for all my musical needs!

I bought my guitar in October 2012 . I live some 100 miles from the store. I planned to have the guitar looked at after some time. I had no idea what the process would be. I brought the guitar in and the staff there spent over an hour helping me on basic things like restringing and showing me how the guitar needed to be tweaked. Clearly, the staff is professional, and patient. Hats off to Scott who is doing a wonderful job making sure the store is taking care of its customers.

I went to go get my bass jack fix and when I got it back the strings were all messed up. My g string sounds like it’s gonna fall out. Before I got it fixed they asked if I wanted a set up but I said no. Tbh it seems like they purposely messed up my strings so I would come back for one. Also the people working here are so rude and stare at you the whole time while you’re shopping. Guitar Center is better than this.

Great variety of guitars, knowledgeable sales people, experienced and helpful technicians.

Authorized Gibson and Fender retailer. They have done several setups and repairs on some of my favorite guitars. I trusted them with some sentimental favs and they came through. Really cool vibe inside. Most of all the folks working there are great.

Very informative staff. Guitar repair technicians are skillful and pricing is fair. Great acoustic room with nice variety of brands and styles of guitars. Every staff member I have met makes you feel welcome.

Excellent selection of acoustic and electric guitars. Didnt have what I was looking for but everyone was helpful and it seemed they had their market worked out.

I’ve never been to the storefront, but I just ordered a synth from Russo online. AMAZING customer service, prompt shipping, and really friendly employees who reached out multiple times to check in and make sure I was taken care of. I’ll be shopping with them from now on.

I have been bringing my assortment of vintage and odd instruments (e.g. electric mandolin) to Scott and his techs since they arrived in Asbury Park six or seven years ago. They have been consistently outstanding in all aspects of service, clearly communicative, and considerate of the sometimes urgent needs of a gigging musician. Absolutely recommended. Oh yeah, the music store is pretty rad, too.

Had a great experience, purchased a new Taylor 300 series acoustic, the salesman was patient, being Im a fairly new player, no pressure great store, great selection and friendly staff.. highly recommend them. If your in the market for a new axe you got to check these guys out!!

Best music shop around. They carry Gibson and Fender, have a great service department and the people working there are friendly and knowledgeable.

Besides having the best and friendliest staff they have a great selection of Gibson, Fender, Gretsch and other Guitars. They also have Amps, Drums and lots of other items! If you are looking for guitars please checkout Russo Music! Our recent purchase 2018 Gibson R9 Les Paul.

If you are looking for the best experience in instrument sales and repairs in the tri-state area, look no further than Russo. Whether you are looking for your first instrument or if you are seeking a Gibson or Fender custom shop, Russo has a great selection of them all. In addition to having a fantastic inventory, their knowledgeable and friendly staff will help you find what is perfect for you.

Absolutely amazing shop. Everyone here is amazingly patient, kind and awesome. I feel like family every time I swing by

Really like the place & staff working there. Always friendly & helpful even to a constant tire kicker like me They still treat me like any other customer even though I usually am buying a lot of accessories there..But I did buy a squire bass & a USA Strat over the years. t I had to put it on lay away. My wife made me buy it which was a first.. I couldnt tell her I had just bought a used one the night before. So I Left $300 on it & left it for months. They let me use credit for a few setups & a repair after restocking fee which was more then fair. Ive seen how they check out all their new inventory with a fine tooth comb . Nothing hits their floor without it being perfect. Very impressive inventory & staff. Im spoiled I can walk there in 5. min so I tend to wander in there a lot. Actually going over now for a buddy looking for anew Guitar for his kid. 😁

Scott is all you need to know about this place. Go to nyc if you want to spend decent money. As far as techs, go to Petillo, end of story boys

Whether it has been leasing my daughters clarinet for school band, special-ordering accessories, or picking up a microphone or digital recorder to help with my work, the staff at Russos has always been top notch. While working at the Ocean Grove Great Auditorium, Ive brought world-class pro touring musicians in on numerous occasions, and theyve all commented on what a great shop it is.Yes, theyll match prices. But more important is that they are knowledgeable about what they sell and service, and passionate about customer satisfaction. Theyre your friend in the business.

This is the best Guitar shop in Jersey, hands down. Before you go to Guitar Center or blindly buy one online (even worse off Craigs list) Take a ride to Asbury to see them. There top-notch, but what really sets them apart is customer service. It doesnt matter if your a kid picking up your first guitar or a serious musician theyll treat you right. Getting the Les Paul of my dreams that wouldnt be possible without Howie or Scotts help. Thanks guys.

I have bought several new Gibson and Taylor acoustics from Scott Engel. I have also traded in a few guitars, and have had set-up work done. This shop is a treasure. I have always received fair prices on trade-ins (less than what I could sell privately), but they always made the new guitar price attractive.If you are a Gibson fanatic, this place is Nirvana. They know their stuff, and the inventory is fantastic. With all the guitar trading I have done over a decade, the ones that remain in my herd are the ones I have bought from Scott.I only wish they were closer than an hour away for me. But maybe its a good thing they are not....Honest friendly staff, Gibson knowledge unparalleled, and pricing that is pretty fair. Yeah I want these guys around. They are what no Guitar Center could ever aspire to be.

Did a great job installing a nylon nut on my Les Paul Classic.

Phenomenal selection of guitars and pedals. Only gripe is no Ibanez, but thats a minor point. Some very nice vintage stuff too. Theres a coffee shack right outside too!

Great place, friendly and helpful staff. Definitely a place you should visit in person.

Great independent music store. Only local place I could find the Mesa Boogie tubes I needed. Very friendly and helpful.

Christian is very knowledgeable and left me to jam out on as many acoustics as I needed to before I found the one I wanted.

Super nice place! Very specialized on what they doing. If you looking for a guitar, its one the place to be!

Quaint, unassuming coffee shop in front. Sprawling wonderland of top-end boutique gear in the back. This place is awesome.

These guys will set you up with anything and everything you need, totally personalize your shopping to meet all your needs. They always go the extra mile to find me what I need, and always add in extra perks here and there, even if it just means lugging all my gear out to the car. This is exactly the opposite of big box, impersonal stores or online purchasing.

Great little music shop. They have everything you could need, and very helpful employees.

Buy everything they are my most favorite music store in the world love Russos

Unparalleled, expert service and a pretty awesome selection.

A wonderful place to shop and visit. Kudos to Cody......Very impressed...

One of the finest music stores in the area. A very nice selection.

Good service, nice people working there. Additionally they have a Hamilton location that services band instruments and you can drop it off in the Asbury location and skip the drive to hamilton.

Amazing staff and great selection.

Great selection of instruments an accessories. Awesome staff and services.

Uniquely exceptionally professional upscale music shop catering to any live or recording musicians !

AWFUL! Do not do business with them. Brought my guitar in to be appraised. They gave me a written appraisal for $1700.00. Four days later I was sent an email that the guitar needed $1500.00 worth of repairs in order for them to sell it??? They informed me that the guitar was ONLY worth $200.00!!! Obviously someone was interested in buying it, like Russos, for a low end price and figured they would lie to me and tell me that all of a sudden it was in terrible shape. They were dishonest from the start and are horrible business people. Why give a written appraisal and then inform me by email that it had changed. If they were good business people they would have stood by their appraisal. AWFUL!!!

Best music store around. Staff is always helpful and friendly

Very friendly and helpful, really nice guitars top of the line products, just a teal nice vibe to the whole store

Small music shop, but with a lot to see. Friendly, helpful staff. Lets you try out guitar pedals.

Great selection. Knowledgeable staff always ready to help

Top notch customer service and high quality instruments, amps and accessories. Cool location across from the lake, parking can be a bit of a challenge.

Very nice music store lots of inventory and helpful people

You can rent Dj sound system for just $100. They have good speakers!

Excellent staff. Very helpful and kind 10/10

This is a really cool music store; the staff are friendly and I had an great experience.Plan to return soon! Asbury!!!

One of the coolest music stores Ive been too.

Great service by knowledgeable staff. Very open and accomodating.

Good selection of instruments. Staff is very helpful and polite.

Great service bench. Friendly, knowledgeable staff.

Pretty chill spot but not where I’d go for an at home studio.

If you have a personal tech for your instrument, great. If you dont, go to Russo. Its like that.

Overall amazing, great sound quality guitars, quick responses to anything that you need when it comes to everything-online or at the store-Proud customer of a Jasmine Guitar by Russo!

Russo Music is a godsend in the cold, cruel and soulless era of the Guitar Center evil empire. Since the demise of Mannys, Rudys and Music Row, Russo is far better than any store in Manhattan today.Their sales staff is friendly, helpful and accommodating (no stink eye or clock watching if you want to play an instrument). They sell only quality instruments, from vintage, to premium brands and boutique builders, to first rate modest/beginner models. Their pricing is the same as anything you will find on the internet, but you get the huge advantage of being able to play and hear the exact instrument before buying it. But the best part of Russo is the repair/maintenance staff head by Scott, a true luthier with a passion for his craft. They take time to discuss your preferences and playing style before doing the work, even on a simple set up. Cannot recommend Russo enough.

Best music store around and the staff are all super friendly

I just like this store. Great vibe, prices are excellent, and they really have some nice stuff.

Great staff for a great store.

The best staff Ive ever experienced at a guitar store

Extremely knowledgeable and honest staff. Love this store.

Great customer experience .... good selection