Marvin was so helpful and knowledgeable when it came to helping me purchase a mattress. He really knows his stuff we tired out different mattress and he took his time to show me all kinds of options. He made the whole experience very enjoyable.
Demetrius made my first-time mattress purchase a great experience! He didnt mind a million and one questions, he answered every one. He was very knowledgeable and very helpful in me making my decision. In todays society customer service doesnt seem to mean anything anymore, but I cant say that with him! Excellent customer service, very knowledgeable and again didnt mind all of my questions! All in all a wonderful experience making my mattress purchases so much easier! I definitely would recommend them to everyone,youll walk out satisfied and very much surprised!
Im pleased with my service provided through Mattress Firm thus far. The agent in Asheboro, Demetrius, was very helpful. He showed a great level of knowledge. Sharing info with me, attentive and accommodating. Im leaving 4 stars as everything but 1 thing was up to my standard. Reason for the lack in one star cause even though the day outside was very likeable the interior of the store was rather warm.I will further update after my order is in my home and have had a chance to enjoy it.
Demetrius is the best salesman! He took the time to explain things to us and was very patient as we came 2 different times. He even went out of his way to call other stores to find the mattress we were looking for!!
DO IT !! It took me years of sleeping on a very uncomfortable mattress. I finally gave in. Everything about this experience has been stellar! Marvin was patient and so helpful. I cannot thank him enough for helping me find the perfect mattress for me. He is extremely knowledgeable and willing to help.The delivery team was professional and thorough. I can’t believe it took me so long! Don’t wait! Go see Marvin🌻
My wife and I had a phenomenal experience with Demetrius. We told him our needs and immediately he had a solution for us. He was very professional yet personable. We cannot wait for our mattress to arrive! I would highly recommend visiting this store! Great job Demetrius!
Buying a mattress with Mattress Firm is the easiest experience ever! From their experienced salespeople to their quality mattresses, Mattress Firm makes it easy. Do yourself a favor and go by Mattress Firm today for that old mattress that needs replacing theyll fix you right up!
Marvin, the sales representative was so great! He was so patient and so friendly. He helped my husband and I find the perfect mattress. I would highly recommend him to anyone looking for a new mattress.
Demetrius was phenomenal! This is my second time working with him. He really takes the time to make sure you find the mattress youre looking for. He is very knowledgeable about their products and wants you to be satisfied with your Purchase. Another selling point is that Mattress Firm has great warranties on their products.
Demetrius was very patience and helpful. I am in Memphis, TN and my son moved to NC. I needed to purchase him a bed. Demetrius and I communicated through text. Demetrius answered all my questions. I purchased a headboard and frames. Very pleased with my experience
Clean exterior and interior. The staff Demetrius is awesome. He let you the customer decide what you want. And wait to be asked questions or assist you. Thank you so much Demetrius for your patience and assistance in me choosing and buying my mattress on 7/23/21. Mattress Firm needs more employees like Demetrius working with them. Thank you Demetrius on my selection, and the time given!!
Demetrius was able to assist us with a purchase of a new mattress and box spring for our guest bedroom! He was patient, friendly, & professional. I am confident that we made the right decision! Highly recommended!
Very frendly and good service. Took the time to explained the sales and the and every payment options.
Just bought a Tempurpedic here and Marvin was the best! So professional and kind with walking us through every step of determining what was best for us!! Can’t wait to have our new mattress delivered! Thank you, Marvin!!
Marvin was extremely knowledgeable and helpful. He helped me find the perfect fit for me instead of just focusing on price or new items. He went over all of the promotions I saw online and helped me find the best deal for what I needed! One of the best customer service experiences I have had in a long time.
Sarah was great when my wife and went to find a mattress. We weren’t sure what we were looking for and she walked us through the entire process. She also helped us get what we wanted and needed and kept us within our budget. Definitely recommend going to see Sarah, she’ll have you sleeping better in no time.
Sarah and Marvin were fantastic help! It was my first time shopping through mattress firm and they made the process enjoyable and pressure free. Sarah took the time to show us all of our options and to make sure we understood the financing. We left within our budget and with a mattress that met all of our needs. Thank you guys!
Marvin, was extremely kind and helpful! Great customer service!
Mattress Firm in Asheboro NC is the absolute best place to buy a comfortable mattress!! Antonio and Marvin are FANTASTIC!! They not only helped me find a great mattress, my car wouldnt start as I was leaving and they fixed it for me. These guys have the best customer service and so down to earth and so very helpful!! Im so grateful to them both!! Thank you to the 2 guys who delivered my adjustable base and set it up for me!! YOU ALL DESERVE A RAISE!!
Great knowledge of products by salesman made it easy to pick right mattress for us
I found that Marvin, the salesperson that assisted my husband, Ron, with thorough details and continued the next day when I made the purchase. He was very patient and made me feel very comfortable with the questions I had, answering them all. I will suggest Mattress Firm to my friends & family. Thank you!Carol Motta
Myself and a friend visited 5 different dealer of mattresses and bases, our last stop was mattress firm. I found exactly what I wanted and for the right price and my friend which is a numbers bed person changed too. We both got our bed at Mattress Firm Marvin was our salesman very knowledgeable about every product. I would recommend Mattress firm and Marvin.
Demetrius was very helpful and answered all questions that I had.
Good selection of mattresses. Knowledgeable assistance from Marvin! Great experience.
Sara was great she helped us out and three other customers at the same time. She stayed on track with out order and we were done in a timely manner. She has a great attitude and will be shopping with her again!
The salesman, Marvin, was extremely kind and helpful and answered all our questions very patiently. Very courteous and professional! If you have no idea which type mattress you need, they will be able to help you decide what will be best for you!
Katarina was kind and helpful. We were in and out very quickly.
Kudos to Kat for being very knowledgeable about her products and providing great service.
They are really good Furniture Store definitely I love this place
The guys in the store were great. They greeted us and asked what we were looking for. Then they showed us the goods, helped us and then left us alone to test and make some decisions for ourselves. I love that they helped and I also love that they didn’t hover and or pressure us for the sale.
Marvin was AWESOME!!! He was very honest with us and gave us the pros and cons to everything we looked at. He explained in detail how the warranty works and what it covers. He took his time and looked up how much each mattress and box spring would cost including tax. For the first time we bought something from a sales person in full just because he was upfront and honest! It was such a great experience and we will definitely be buying another mattress from him in the future!
Demetrius was fast and got what we needed for us!!!
Very friendly and helpful!
Great guy to deal with, knows his bedding very kind and easy to talk with, does not push you into something you really dont want .Very highly recommended this place
Had made a couple of trips to mattress Firm in Asheboro but on 1/5/21 Richard happened to be there and he was very helpful asked plenty of questions to help guide us in the right direction of which mattress would work for us once we decided on which one the process was very quick and he reassured us that Mattress Firm stood behind all their sales and that if we weren’t fully satisfied we could return and he also explained the 10 year warranty. All in all a very good experience and was nice to have some one with the years of experience Richard had!
We made an appointment for 10:00, 1/14/21. We arrived a few minutes early, and waited for several minutes for someone to arrive and open the store. There was a realtor-type key safe on the door. We left the store and went on another errand. We passed by the store again around 10:30, and there was still no one there. I guess well go to Greensboro for a mattress. No provision here for zero stars, so I left ONE.
Our salesman Marvin was very knowledgeable and helpful with our mattress purchase. This is our 3rd mattress purchase from Mattress Firm and so far we have been very pleased with the first 2. Great delivery service too!
Marvin the salesman that helped me so nice and informed. He took time to help me pick out the best mattress for me
The salesman who helped me was Richard he wasnt the regular who works there he was a floater. Which mean it goes were ever he is needed. But he was the nicest most understand sales person I have ever met. It cared about what I was looking for and and understood my financial situation. And her was still about to help me and get me what I really wanted. He was great and I just wanted to tell him thank you so very much. If I ever need anything else I will hunt him down just so I can deal with him and no one else.
Marvin a representative of Mattress Firmof Asheboro NC..was very informative and knowledgeableregarding the quality of the mattress I was thinking of purchasing.. I did in fact purchasea King size set ..Marvin also advised me of the savings / Sales that was on most products...
Marvin Benford made our visit to mattress firm a great experience. He was so patient with us and took the time out of his day to walk us through the best choice for us. He was knowledgeable about the products. Thank you Marvin! We’re sleeping happy tonight!
Mattress Firm in Asheboro NC is the place to buy an affordable mattress and get excellent customer service. Our sleep expert Lamont Preston was so helpful, courteous, knowledgeable and overall just a awesome person. Thanks Lamont for your patience and making us feel like family. We are looking forward to getting our new Sealy Hybrid Posturepedic mattress and adjustable base! 😁
Very good experience, No pressure and Demetrius was very helpful helping me decide which mattress to purchase.
I was very pleased with help and knowledge of the sales person. Anthony was extremely helpful in my decision to buy my new mattress and movable bed frame !
Marvin was friendly, polite, and patient I was a 1st time buyer and he helped pick the perfect mattress.
Bought a new mattress for my move, and wanted to pick it up at the store on move day. Marvin 2as a great help, and set me up good!
Haley sold us a great steans &foster mattress she was nice and informative 👍
Marvin is very professional and easy to talk to.explained everything in great detail.
I purchased a king mattress from this store and I had to return it for a terrible odor. They replace it and for 2 years it was ok now it is starting to fall apart the mattress top is lose and the material is bunching up,, I looked for the Manufacturer on the mattress and I can’t find it there is no name so I am stuck I will never go to mattress Firm again, not only that I was charge way to much. I have seen mattress the same as mine in Macy’s and other stores for almost $500 less. Buyer beware
Had an awful 1st experience at this location with Jack and the way I was treated but Will the area manager was great. Will took charge of the situation and handled it in a timely matter. He is the reason for the 4 stars. He has restored my faith in Mattress Firm once again. Thank you will for being respectful, honest, and and a great person to me it truly made a difference.
Stephen was extremely helpful, knowledgeable and professional. We felt good about our purchase .
I was treated amazingly!! I’m in a wheelchair and the attendant went above and beyond to treat me great!!
Lamont was very helpful and knowledgeable on all products. Highly recommend anyone one looking for a bed, hit Lamont up....Thanks Lamont
Jack was fantastic! He guided us thru the whole process and helped us chose based on our likes and not price!! He was knowledgeable and so kind and friendly and mist of all patient.
I was absolutely thrilled with my experience at Mattress Firm in Asheboro. My salesman Jack greeted me at the door as soon as I walked in. He was extremely knowledgeable about all of the products that he carries in his store. He showed me several different mattress options and helped me choose the one that would best fit my needs. Although my purchase was a small one, Jack treated me no differently than if I was spending thousands of dollars. I highly recommend this store, and especially Jack.
Jack was very helpful and insightful. He answered all of our questions with confidence and professionalism. Jack would be our main reason for purchasing at Mattress Firm again!
We recently went to the Asheboro, NC store and Ginny Helped is to purchase a Mattress and frame. Ginny was very knowledgeable, helpful and very friendly. My wife and I were very pleased with our experience with Ginny and the product. We highly recommend Mattress Firm and of course Miss Ginny! Thank you Ma’am!
Had a great experience at Mattress Firm in Asheboro. My wife and I went in looking for some honest, no-pressure information, and the salesman there answered every question we had in order to help us find the best bed for us. Almost a month sleeping on it, and I am very happy. Now when any of my friends say theyre looking for a better nights sleep, I tell them to go to Asheboro and talk to Jack!
Great service! Knowledgeable expertise by Marvin Benford! Can’t wait to get our mattress!
Great customer service
Marvin was awesome to deal with, not pushy just strictly professional and fulfilled our needs in a mattress.
Had a wonderful experience here. Jack was very helpful and got us a mattress that we love and within our price range. Delivery was excellent and they came earlier than expected. Hands down one of the best places to get what you need and want.
The employee that help me was very professional and make the experience worth doing again
Marvin at the store in Ashboro nc was very professional, very patient also we did purchase a mattress and everything went very smooth, his professionalism and great customer service is what the world is lacking he definitely a asset to your company
Welcoming, polite and very knowledgeable! Had a great experience and found exactly what i was looking for! Would and will recommend to anyone in the market for a mattress.
Richard and the other fellow, sorry I didnt catch his name, were both very helpful and courteous. They were very nice and I would recommend their store to anyone. Thanks.
We had a wonderful time at Mattress Firm. They were great to work with and the experience was just amazing!!!
Went in today browsing with my mom. The manager Jack was so nice and was so informative. We ended up buying our matress set here and got the best price. Thanks again for a great experience.
We stopped into the mattress firm in asheboro late Friday night and was helped by a very knowledgeable sales representative who showed us the difference between all the mattresses. He took time explaining the benefits of each. One thing I was very happy about was he was not pushy or trying to sell the most expensive mattress in the store. He listened to what our needs where and what we where looking to spend. We ended up getting a great mattress with a great discount. Very happy with the service and product we found at mattress firm in asheboro.
Great Morning everyone!!!!! I have had the most enjoyable experience with Mr Lamont Preston! I first called and told him what I was looking for. He took the time to explain to me in detail what inventory they had available that would best fit what I was looking for. He told me step by step how to look into some things before I entered the store and advised me that if I wasnt able to do anything prior to coming inside the store that he would be more than happy to assist me when I came in. When I arrived Mr Preston had every item we discussed ready and available. He allowed me to change my mind a few times lol like many of us do. He did not rush my decision making process. I applied for some of the great offers Mattress Firm has and the process was simple and easy!! I am now the proud owner of 2 new beds!!! Great quality by the way. The prices were incredible!!! In fact I would say the prices are unbeatable!!!! I reccomend this location to any and everyone!!! They have what it is you are looking for!! Ask for Mr Preston by name I promise you will not be disappointed!!!!
Jack was excellent! He was very helpful in helping us understand and exploring our options!! I definitely recommend going during their President sale! We have been to many different places, and mattress firm was the only place that actually took time to help us! Go see Jack for all your Mattress needs!!!
Called and the was treated better than any place I had called & I had called a lot!! Amazing AMAZING DEALS he helped me and went above and beyond!!! Was way better than any place I had tried so grateful I came here!!!!! BEST BEST BEST PRICES!!!!! I did the research trust me they are the BEST!!
Had an overall great experience. The salesman Stephen was very helpful and courteous. Delivery and set up was on time and fast. Will recommend to everyone I know looking for a new mattress.
Very pleasant experience. Ginny and Jack were knowledgable and professional. No pressure to purchase outside of your price point. I highly recommend mattress firm, there is something for every budget
Wonderful service, excellent staff. Jack was very helpful. Wonderful sales experience:) great sales prices. Adjustable base for free, Queen for the price of a twin. Best bed I’ve ever owned
My husband and I had gone to Kimbrells and literally the guy spoke to us through the store as he sat down at his desk. Little to no customer service. Jack met us at the door and he so polite and professional. He really asked a lot of questions to see what we needed. We highly recommend going and seeing Jack as he was very knowledgeable and helpful.
We had a wonderful experience shopping for a new mattress. Super excited to get a better nights sleep! Jack was very intelligible and pleasant to work with. I highly recommend visiting this location for all your sleep needs.
John Adams was the best sales associate! He knew just what to ask an we found exactly what we wanted and needed! We definitely recommend to stop into this store when your ready for a new mattress!
We were sold on the fact that the series 600 adjustable bed was a wall hugger, well it is not. The store manager refunded the difference we paid for the more expensive base. Delivery boys were in a rush and didnt set the bed up to the height I wanted, instead told me how I could do it, among other things. Frustrated with the whole experience but Store Manger did help to some degree...
I went to mattress firm today and was completly ignored the entire time not even a hello when we came in. So I went back to mattress warehouse up the street and purchased a mattress from them.
Marvin was awesome. Very knowledgeable and patient.
Excellent service from Jack. He was not pushy and showed us all of our options. Jack explained financing options, promotional gifts and arranged to hold our items until our house was finished being built. Best experience Ive had with a salesman in a long time.
Our experience was fabulous! Jack, the sales associate, was incredibly helpful and was able to help us find exactly what we were looking for!
Great salesperson
Jack was very honest and helpful. Store was clean and well lit, all models of the mattresses that we were interested in were available to try out.
Came into this store on a whim casually looking for a new mattress and ended up leaving with the comfiest bed my SO and I have ever slept on. Also was given a great deal and will definitely recommend this place thanks to the great staff! To sum it up, great deals, good humor and a fantastic bed. Theyre a 5 star establishment!
Chuck was a great help, very knowledgeable. He listened to our needs and made suggestions and got us a great deal!
Great service! The manager there was very helpful in making sure that I got the best mattress for my needs! Went above and beyond what I expected!
I talked with Jack who was absolutely amazing I had so many questions and he answered each and every one of Them. And he was very patient with me because I had to have asked about 5 to 7 different mattresses and he gave me all the information on each and every one of them And some of them twice Because I have a tenancy to ask the same question 3 to 4 times thats where his patients came in and he is One patient gentleman. Lol cause I can be aggravating . If youre in need of a mattress I would definitely go see Jack hes awesome!!!
Marvin was very knowledgable and helpful.
Marvin gave a non pressure presentation. We will be buying from him.
Made me feel right at home at a short notice! Jack worked well within our price ranges, with ZERO hassle. I would definitely recommend this store to ANYONE looking for a mattress. Glad the fiance and I came! Just ask for Jack!
Absolutely amazing prices! So thoughtful, helpful and worked VERY well within our price range! Would definitely recommend anyone here. Just ask for Jack!
Jack was extremely helpful and veteran friendly. He answered every question and really seemed genuinely interested in helping our neck and back problems. He was very child friendly with our toddler always demanding his attention. Very professional.
If you visit this store then I highly recommend that you ask for Jack. He is very knowledgeable and professional! We were unsure about what we wanted but he was able to guide us properly to what we needed and was overall very helpful. We walked away very satisfied with our purchase and confident that we received an excellent deal.
We have a seriously sad mattress and finally decided it was time to buy a new one. What a great experience shopping with Eliza. We gave her our budget and she led us through the process of selecting the perfect mattress. Her knowledge and unscripted dialogues regarding the specifications and traits of each mattress was amazing. It was as if she knew exactly what we needed to sleep our best. She never shrank back once during our battery of questions, always having a logical and practical answer with a side of playful fun. After we selected our mattress she then navigated us through the process of payment and delivery with equal care and humor. She respected our budget, and even had the forethought to include the delivery fee and taxes so we didn’t go over, unlike some places that max out your budget and leave you paying the difference in taxes and fees. The entire experience was a blast, and although I won’t need a new mattress for quite some time I would most certainly go back again. Well done guys, well done!
I purchased a mattress on Saturday. The process was quick and easy. Jack was very helpful and courteous. I enjoyed my shopping experience at this Mattress Firm location.
My experience here at mattress firm asheboro was over the top!!! The sales reps were super helpful and very respectful!! I could not have asked for any better service!!! I highly recommend this mattress firm to anyone
I just purchased a mattress from Eliza and it couldn’t have been easier! It took me a while to even walk into the store because of how overwhelmed I felt about the whole process, but Eliza made the process super easy and fun! With so many choices, Eliza was super helpful in explaining each type of mattress and finding one at a price point that was within what I was comfortable with. I quickly found the perfect mattress and can’t wait to sleep on it!
Jack was extremely helpful today! He let us try out a lot of mattresses and we never felt rushed! He took time to listen to us and what we wanted! Thanks for all your help with getting our new mattress for our new home!