Super friendly customer service and the store clerks are very knowledgeable about what they’re selling. They were happy to pull out mattresses from the back for me to try and humored me while I obsessively tested and re-tested the beds. And don’t let the title “clearance outlet” fool you. The store is well-organized, bright, and there’s all of the friendliness that comes from a local family-run business. The most important detail: great prices! I’m coming back as soon as I need to replace my mattress.

The price is here were good and the salesman had a great personality I would go back the next time I need a mattress

I had a custom sized mattress made at Mattress Man on Tunnel Road. Wes could not have been more helpful. The mattress is great, service great, delivery great. I waited a month to post this review to make sure I had no problems.

I am new to this area and I prefer to give my business to locally owned business rather than corporate giants. This was one of the best shopping experiences ever. I called and the owner answered . I wanted an item that is not in demand any longer and he was placing an order at that moment. Chuck specials ordered exactly what I needed and gave me a special price as well. The adjustable base arrived in days and was delivered by two of the nicest young men who were respectful, worked rapidly and took the trash with them. One was so nice he suggested a great mattress that he had purchased for when I am ready to make that step. It only took a few days until I called to obtain a quote and was offered a twin mattress that had been custom ordered by someone else who did not complete the purchase. I was quoted a price about 60% less than retail and have now dealt with another employee to complete that purchase. All in all my initial preference to “support small local businesses rather than the impersonal behemoth corporate chain was the best move for me!! I have just returned home after suffering a stroke in October and could have been taken advantage of, instead, I was taken care of!!! Shop Mattress Man if you are in western North Carolina!!!

Super helpful. Could not have had a better experience. Helped me with parts for bed that no one else in town would.

The owner Chuck really helped me out with my purchase. Great customer service and stress free delivery. Highly recommend getting a mattress from them!

Family owned, honest (did what they said), friendly staff, a good deal on a king size mattress and they helped load mattress onto our truck bed.

Highly recommend Mattress Man! Chuck helped my partner and I choose and order a mattress we could agree on within a half hour. Very affordable prices and wonderful service.

I would highly recommend anyone looking for a new bed to most definitely check out Mattress Man. Best prices, friendly faces, courteous and full of professional services. James provided all the help I needed. He was cordial, knowledgeable, transparent and precise. 100% satisfaction.

Very friendly and knowledgeable about the products. Wes listened and understood what we needed and insured we got a great deal.

The older guy who works here is not very helpful or courteous. I understand you may be tired or having a bad day the holidays are stressful, but its helpful to acknowledge potential customers who are interested in a mattress. I ended up going to another location and received the best customer service. Go to the airport road location!

Ive lived and purchased many mattresses around the U.S. and this is the first time I can honestly say that it was a pleasurable experience. They ask the right questions and actually listen to the answers to get you the right mattress, not just the most expensive. After-sales, service, and delivery is A+. These guys are great!

I was very happy to purchase my mattress and boxspring on sat. However I was told it couldnt be delivered til Monday and someone would call me Sunday to set up a time. It is now Monday and no one has called me. If I had known this I wouldnt of even purchased the queen mattress and boxspring. Im not happy right now

Thank God for my king sz bed rails. They were awesome n helping me & a Blessing.

Excellent service and zero pressure. Ryan took the time to share his extensive knowledge and go over options. I appreciated learning about tufting and mattress design. Ended up getting just a platform for now, and it has made a huge difference already! No more PITA cheap “box spring“, and the extra clearance for under bed storage is great. The price was good deal on a high quality product. Definitely coming here for my next mattress. Thank you!

I needed to grab and go and not wait several days for an order to arrive. The guys were very friendly and helpful. I was in, out, items loaded in my truck in about 10 minutes!

I have high praise for Wes and Ryan, store managers at the Asheville location in Overlook Village. They assisted me with selecting an appropriate mattress and adjustable bed frame for my elderly mother. I came in knowing very little about these products, and Wes listened carefully to my questions and concerns, and he helped me choose the best package. No sales pressure, just excellent and personable communication skills. His associate, Ryan, assisted me a few days later in completing the purchase over the phone. Both young men demonstrate exceptional capability. It was a pleasure doing business with them both, and I recommend this store to anyone needing fine quality bedding and professional assistance in making product selections.

Very nice and friendly. Would tell my family they should go and check it out

Found just what I was looking for! Great selection to choose from. Owner very nice and informative on styles and comfort. Hard to beat prices for amazing quality. Definitely recommend checking out the store before buying new mattresses.

This Mattress store is the go-to in Asheville if you ask me. Family owned and it shows, the people here are not just trying to sell you the most expensive mattress out there. I had never been mattress shopping before and was lucky enough to have Andrew helping me out; he walked me through different types of mattresses to find what was right for me, heck he even let me lay down on em. As a company they also appear to work hard to help out people who need it. There were multiple financing plans we discussed to figure out what was best for me, and lets just say when I really needed the help they were there for me. Thank Mattress Man Stores!

I had the pleasure of buying a mattress from Andrew today! He was super welcoming but also gave us space to consider our options. I gave him my price range and he stuck to it and did not try to oversell me, which I really appreciated! I walked out with a new mattress and box spring for nearly half the original price and couldn’t be happier! Highly recommend it!

Very pleased with the exceptional customer service from the general manager Wes. He worked within our budget for a great bed.

Bought my first “real” mattress from Andrew a few weeks ago. He delivered it personally and helped us get it all set up on our frame. He even took our old mattress and topper to properly dispose of it. I have been sleeping so well ever since. I highly recommend Mattress Man. Service and product is spot on!

I had a great experience with Mattress man!Great price, and they do what they say and when they say! Delivery was on time and fast. Andrew is helpful, nice, and funny. The whole experience was positive the entire time. Amd they communicate well.

Best costumer service Ive ever had from a mattress store! Andrew was very knowledgable about the stores products and how to help me find the best option for my body type. He was able to fit my budget and made mattress shopping an enjoyable experience. My new mattress was delivered for free, assembled quickly and they were able to take my old one away. Sleeping happily thanks to Mattress Man!

An extremely pleasant buying experience! Andrews level of professionalism and knowledge about each mattress made finding the perfect mattress for my wife and I a breeze. I doubt Ill every have as good a time buying a mattress every again.

Great prices and customer service

Cheap products.

AMAZING service