Tick Tock Concierge is a must have if you need an extra set of hands or cant be there at all. They are efficient, professional and experienced. It was a pleasure working with them and will definitely work with them in the future!
Kara and her team take customer service toa level that exceeds all expectations…Our son was getting married in Asheville we are from Atlanta I needed someone to help facilitate the assembly and delivery of the welcome boxes for the guest as well as decorate for the rehearsal dinner at a local restaurant. Kara sourced local items for the boxes and I shipped all else including the Welcome boxes to her. Kara and her team assembled and delivered the boxes to 3 hotels and the remainder were beautiful arranged at the Rehearsal dinner / welcome party. Kara referred me to a beautiful florist Libby with Gardener’s Cottage to do the floral arrangements for the evening. Kara and her team picked up all of the floral arrangements and took them to the restaurant. They set up the table arrangements as well as candles on tables throughout the restaurant and lounge area. I entered the rehearsal dinner sight unseen and was blown away. Kara and her team elevated the ambiance into a beautiful, magical intimate space again exceeding my expectations.I really wish I had to plan something else in Asheville I’m going to really miss working with Kara…
Very helpful and exactly what we needed. We ordered a crib and pack and play for our visit to Asheville. They assisted very nicely!
We could not possibly say enough good things about Kara and her team. Their involvement with our clients and our full-service interior design project was invaluable. Not only did Kara say yes to absolutely everything we asked if her team could do, the enthusiasm and positive energy that pervades everything Kara touches makes it an absolute joy to work with her. Only warning is that you not hesitate to sign yourself up as a Tick Tock client; do it now!
The best staff. They do an amazing job no matter what it is. Love this company !
Kara Candler & her team at Tick Tock Concierge define, and perhaps even redefine customer service! We have worked with the team at Tick Tock for over 7 years now, and they deliver in spades every single time. Their attention to details, the guests/customers needs, and simply delivering on their brand promise is second to none. As the owner of Yonder Luxury Vacation Rentals, we need and demand the highest levels of customer service for our guests, and Tick Tock comes through every single time. We highly recommend their company for any and all concierge needs. Top notch!!!
We rented a home on Lake Lure with the whole family. Amy with Tick Tock grocery shopped,, delivered the food and stocked the pantry for us. Tick Tock also recommended several restaurants for catering, and delivered that food as well. It was such a wonderful convenience and gave us time to spend more time with the grandkids and boating on the lake. I would highly recommend using this concierge service!
I plan for a living, and expect the best - and that is EXACTLY what was delivered. Prompt responses, over the top details and thoughtful touches for this VERY hard to please client. I am very aware that I ask a lot - and have a long list of what we like and do not - and they definitely exceeded every expectation. From planning our trip itinerary, to booking tickets, restaurants and providing delicious groceries and wine - they hit the nail on the head!Thank you so much Tick Tock Team for making our trip to Asheville exactly what we planned! (But didnt really plan anything because you did it all!) .Sincerely,Jennifer Matteo
Ive loved working with Tick Tock Concierge. I contacted them to set up assistance organizing some trouble spots in my house. I couldnt be happier with the process and the results. I will definitely reach out to them in the future.
Thank you, Kara for helping us give our mom one of the most memorable surprise birthday parties ever! Thank you for getting everything together for us while we were all driving into town from out of state. We are so grateful for your services...without your company services we would have been so stressed! Instead, everything looked great and it was stress free. We had a great time! Thank you again!😄
We absolutely LOVE Tick Tock. They have been an enormous help to us during the quarantine. Thank you guys for going above and beyond to help us during this time.
I wanted to get a gift certificate from Tick Tock for a friend in the midst of wedding excitement and Kara took care of everything so swiftly. They even delivered the gift card to my friends house! I didnt even leave my house to give one of the best gifts (a lil help and more time).
We absolutely love Tick Tock Concierge! Kara and her team are always prompt and reliable. She can handle everything from providing transportation for our guests to picking up groceries, making reservations and everything in between. Would highly recommend to anyone who appreciates bespoke, luxury services.
Tick Tock Concierge is simply the BEST!!Hands-down they are the leader in concierge services for all of Asheville and the surrounding area. Kara and her team are exceptional in the areas of customer service and guest satisfaction. They have been our exclusive concierge service for years, and have worked with likely thousands of our guests to make sure their stays were simply spectacular! They just nail it every single time; whatever the need, whatever the request, they get it done in spades.We cannot more highly recommend anyone more than the team at Tick Tock Concierge; as I stated, they are simply the BEST!
Tick Tock Concierge provides exceptional concierge services for our guests at the Bunn House! We work with Kara and her team exclusively, and could not be happier with their service. They are extremely professional and place guest satisfaction as their number one priority. Tick Tock Concierge does a fantastic job with anything from restaurant reservations at in-demand eateries to planning customized day trips for our guests. We highly recommend Kara and her team!
Took advantage of some of the free downloadable city guides Tick Tock offers when planning my first trip to Charleston SC and ended up having some of the best drinking/dining experiences of my life! Fantastic resource.
Tick Tock is an absolute pleasure to work with. Kara pays close attention to the details and is very thorough in her approach to helping you with what you need most. I highly recommend her to business owners and friends who I know could benefit from her valuable services.
So glad we found Tick Tock Concierge here in Charleston! Kara & team’s attention to detail is unmatched. Looking forward using their services when we are at the mountain house too!! Thanks again..
I had friends visiting from Louisiana and I wanted to introduce them to the many facets of my new hometown, Asheville, North Carolina. With Asheville’s different personalities and an abundance of activities and venues, I was totally overwhelmed with the decisions, planning, and logistics. THANK GOODNESS for Kara at Tic Toc Concierge! She totally understood that I wanted my friends to leave with lifetime memories. Kara created a wonderful itinerary, complete with tickets, reservations, and suggested dress guides for each day. My friends knew exactly what to bring, relieving their packing anxiety! When they checked into the hotel, each was presented with a lovely gift bag full of information and Asheville products. All of us had a great time, complete with activities from natural to cosmopolitan! I learned something, too...I will ALWAYS leave my planning and parties to Tic Toc Concierge! Thanks, Kara!
A fantastic concierge service 🌞Kara is highly professional, responsive, and flexible. She gave us valuable tips about Asheville. And her colleague Anja is great too. We wholeheartedly recommend Tick Tock Concierge.
Always treat me very well. Polite and respectful.
The website is easily navigated and is very professional. Nicely Done!!
Tick Tock will do anything to make your trip special. They are wonderful to work with.