They went above and beyond for us with our Motorhome. Even allowed us to stay over the weekend in their yard while waiting for Monday.
Great place, very professional people!!
Good service
We have worked recently with Joey and I cannot say enough good things about this company. These guys dont play games... they get you the financing you need, they truly fight on your behalf to get you what you need. We are more than pleased and to say the customer service was outstanding is an understatement!!! Give these guys a shot!!
Excellent service facility. They rebuilt my C-12 4 years ago and its still running strong. They stand behind their work. I had a few warranty issues and they took care of them...no problems. I use them for all my major truck repairs. One time I had a air brake chamber blow out atround 6:00 am. I was 30 miles away and was able to be at their shop by 6:30. They had one mechanic there early working on a non emergency issue. He stopped what he was doing had my brake issue repaired and I was out the door in a short period of time. Great staff!!!
Absolutely a great place. The people who work here are so friendly and laid back. They always go above and beyond to help you get your machines up and running. Wouldnt trust anyone else.
Its wasted time and money ...👎🏻I towed my truck with broken turbo and sit over there for 2 hours .They couldnt get me estimate and Parts availability. Every 30 min, Mike said Im still waiting for a call .In mean time I called to closest cummins dealership and they said we can get a part on the next morning . So I towed my truck to another shop and spend another 400$ .Thats what kind of business they provide......
If you have a truck problem Go to Carolina Cat After trying unsuccessfully trying to get my truck fixed at other truck repair shops in my area. A friend recommended Carolina Cat in Asheville. I was at my wits end . I gave them a call and spoke with Gerald. I explained my problem, he said to bring it in well take a look at it (no appointment). I pulled it in and within 4 minutes their 2 amazing mechanics had the cause of my problem. Their bays were full and I was stuck. So Gerald made room for me and in less than 2 hours I was on my way all fixed up and happy. This will be the only place I will take my truck from now on. I highly recommend Carolina Cat
These guys are the real deal. The service techs are very responsive and knolegeable. Andrew and Corey have been out several times to help us with our 299dxhp, and both times were fast and efficient with their repairs, and made sure to check the warranty in relation to what could be covered. In the office Andy Cadwell has been on point everytime we called for parts, and is very professional and has given us great confidence in the CAT brand. We have also been helped indifectly by a friendly Cat truck tech named Kelly Sprinkle who went out of his way to give us advice. We stand with the CAT brand!