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NAPA Auto Parts - Astoria Auto Parts
710 W Marine Dr, Astoria, OR 97103, United States
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NAPA Auto Parts - Astoria Auto Parts
Comments
Ja
Review №1

Extremely helpful. It may be a bit more expensive than other places but they make your business felt wanted unlike other auto part stores around the area.Theyve gone above and beyond for my family so were loyal to the Astoria Napa.

An
Review №2

Ron and Howie make shopping here easy. Napa is my go to because of them! A+

M.
Review №3

Comparable prices. Some veterans with sound advice and some... other... employees. Compare their advice with other local parts places.

Mi
Review №4

They always have the right part.

In
Review №5

Returns... dont count on it. Purchased a DeWalt buffer and attempted to return the item because with the pads that were purchased damage was done to a customers vehicle. Buffer was only used once and was in immaculate condition. Store claimed that because there was nothing wrong with buffer they couldnt refund it. They did however take the two pads back *and gave $18 for pack of two-those pads cost A LOT more than that. Didnt want to argue so took the buffer and will attempt to sell it private party... Anyhow, took a huge hit on this purchase and rather disappointed that could not return the item.

Tu
Review №6

Great staff..Ill be back .... as was said in a movie .... Ill be back.

Ge
Review №7

Always have the weird stuff I cant find elsewhere

Sh
Review №8

Very Nice Staff & they had the stuff I needed 2 buy in stock !! Thankyou!!

To
Review №9

Great Service Friendly People

Jo
Review №10

Helpful and pleasant staff.

Ji
Review №11

They got the stuff. They know there business. Clean and fast. Thx NAPA

La
Review №12

I still hold by my five star rating but I do remember a time when NAPA Auto Parts was not owned by Sunset and there was more personal customer service. However I understand Under New Management that new management would not want to risk their employees being liable for negative recourse. But I do remember when.

Iv
Review №13

The staff here are super friendly and the have a great location right on Youngs Bay in the old Astoria Ford location. This new location seems bigger. They stock Trico View water repentant, which is a must for the PNW weather. I was also lucky to get the last gallon of sub zero windshield washer fluid. They are allowing in store shopping and have set up for social distancing. They are requiring masks at this time.

Mi
Review №14

Staff limited in understanding and all the parts I needed had to be ordered in including correct car battery.

Ta
Review №15

Friendly staff, clean store, in stock products

Vi
Review №16

Came in due to leak in power steering, they helped us figure out it was a loose but, and found the right wrench to tighten down. great customer service, very kind and helpful.

Ch
Review №17

Excellent customer service and had everything I went in for.

Ke
Review №18

Great ppl work here...super helpful...I know nothing about cars but I went in and told them what I needed and what kind of car I had and they hooked me up. Will definitely go back!

Ed
Review №19

Helpful staff. They make you feel welcome and are happy to serve you.

Gr
Review №20

Helpful, inexpensive, always goes the extra mile

St
Review №21

I needed a battery for my garage door opener, the guys at the counter found the right battery and even installed it. I was grateful and did not feel like an inadequate female!!! Thank you!!!

Ke
Review №22

Prefer this location over the Seaview one.

Vi
Review №23

The customer service in this place is very professional and supportive of the customers needs. My wife and I were attended to with courtesy.

Al
Review №24

I bought a new battery from them back in October, it has failed to hold a charge for awhile now. I called them and asked if they would replace the battery. They told me it was my car’s alternator and they wouldn’t replace it, how would they know it’s the alternator? They wouldn’t even look at it. Terrible service is what to expect with these guys. Stay away from these jokers

Da
Review №25

Only showed there once will shop again.

Jo
Review №26

I stopped into get parts for my daughters car. And they Easley could have sold me the parts. Instead he gave me free advise. And saved me around $400 thats priceless.

Er
Review №27

Customer service is absolutely garbage, I stood at the counter for 10 minutes while 5 employees were talking and on the computer. A friend of an employee came in and was immediately helped while I was still standing there. I walked out and took my business elsewhere, I will never shop there again. Rude is an understatement

Da
Review №28

These guys help and I like that transmission shop that I visited

Ke
Review №29

They have been around Astoria for many years and their experience shows, these guys are good.

Al
Review №30

Needed an oddball trailer light, and they had it in stock. Couldnt even find it on Amazon and eBay...go local!

GT
Review №31

Great service

Te
Review №32

These guys are really helpful. Went out of their way to help me when I had a flat tire. Very good selection in stock. Also lots of knowledge and wisdom.

Ro
Review №33

Its hard to love a place that means your car is broken in order to go, unless you are just buying accessories. Either way, at least the NAPA peeps will help to get you moving again.

J
Review №34

Great service, very helpful.

To
Review №35

Great staff, quick service, usually have what you need or can get it quickly. Prices a little higher, but selection is better.If you need a part now, you can usually get it here.

Jo
Review №36

Great service and friendly staff. They are very knowledgeable and helpful with trouble shooting automotive problems. I will continue to support this establishment and shop here for my automotive needs.

Je
Review №37

Napa always has what I need and has knowledgeable and friendly staff

Dy
Review №38

Went in to buy wipers and the guy who helped us at the counter installed them for us without even being asked. Great customer service!

Sh
Review №39

Great service, good parts, very helpful staff, and the reserve tools in the back or upstairs for rent are able to take care of almost anything.

st
Review №40

Today this store honored my warranty when I didnt expect it, since I had already purchased the New part from another supplier.

Ra
Review №41

Thank you for loaning a funnel to add a qt...let me wash hands and most of all for the band aid for the back of my hand injured.

Te
Review №42

Wrote a bad review a while back about customer service. Owner was very responsive to us and so we tried again today. BIG change - like 180 degrees - very friendly and helpful - thanks for fixing the problem!

Va
Review №43

The most knowledgeable group of helpful parts specialists Ive ever met.

Er
Review №44

Friendly, knowledgeable and fast, thank you for your help much appreciated!

Ri
Review №45

Awesome service employees very helpful and parts wise.

Ti
Review №46

Good service.

Rh
Review №47

Very helpful and nice. New store looks good

Da
Review №48

Just about every thing you need for your car, knowledgeable staff.

Te
Review №49

Super friendly and helpful staff. I will be back!

Sh
Review №50

Always helpful and able to fulfill my parts needs. Service is great.

Mo
Review №51

Usually really good, one guy is terrible

50
Review №52

Cool staff good parts what more to say

Te
Review №53

They are always so helpful when I go in there!

Ri
Review №54

I was here out of town and these guys were very helpful in getting parts I needed make it home

Mi
Review №55

This place has great people working there. .

Do
Review №56

Not my fun place, after my experience with AMMCO it looks like a collusion,NAPA tells me Ammco did not order anything I go to Ammco they tell oh still waiting for parts from AMMCO, until finally the damage was done to my car .

Do
Review №57

I had bought some RainX wiper blades &1 broke during installation. I returned it & they exchanged it, free of charge AND installed it.

To
Review №58

Great, helpful staff.

Tr
Review №59

We were driving through and needed a small part for my wheelchair. The staff was very nice definitely worth stopping if you need something that you dont always carry with

Jo
Review №60

Its close to home. Prices are a little higher bit thats always been the thing with Napa.

Mi
Review №61

Great service friendly staff reasonable prices

0R
Review №62

Helpful friendly staff

Ch
Review №63

Very helpful and friendly.

Da
Review №64

Great service and selection. Employee that helped me Installed my wipers I purchased from them.

Pr
Review №65

Brand new cv drive axles were vibratingwhat a waste of money and time.wasted my time and money and my mechanics time

Je
Review №66

Always helpful. Friendly.

se
Review №67

Fast and friendly service like usual

De
Review №68

Went to the d.m.v. across from it.lol

El
Review №69

Wonderful service; came in 10 minutes before closing with a broken windshield wiper and was prepared to just buy a new pair, but the employees found a spare clip and fixed it up.

La
Review №70

They put my wiper blades on free for me

De
Review №71

Friendly knowledgeable staff ready to assist weather it be a part or problem

Br
Review №72

If they dont got it theyll get it.

Al
Review №73

Great knowledgeable staff, willing to help

Je
Review №74

Got what I needed and more

No
Review №75

Extremely helpful!

Do
Review №76

Helpful people, great service.

Mo
Review №77

Great auto parts store

Ri
Review №78

NAPA always good parts.

A
Review №79

Love the new building

Gr
Review №80

Great service by Howard

Bo
Review №81

Great Service!

An
Review №82

Very helpful staff

Am
Review №83

They are like family ;)

Ta
Review №84

Great guys

Ru
Review №85

Great parts store

Pa
Review №86

Great staff

Ri
Review №87

Convenient and helpful

Br
Review №88

They are helpful

Ca
Review №89

Need more parts in stock

Information
14 Photos
89 Comments
4.4 Rating
  • Address:710 W Marine Dr, Astoria, OR 97103, United States
  • Site:https://napaonline.com/en/or/astoria/store/24407?cid=pl_yext_jobber_AstoriaAutoParts_24407
  • Phone:+1 503-325-2411
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:9AM–5PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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