What a fantastic experience working with Cococo Home in Charlotte, N.C.! Thank you Casey for showing us all the options and working with us to design our new leather sofa, chairs, and ottomans.The pieces are so well made and look fabulous in our home. Your prices were also lower in price than other stores and the quality was far superior. Special thanks to your Shipping Department because everything was wrapped carefully and crated well for its journey to us in Florida. Weve already picked out another piece to purchase.Thank you!

Website states hours of operation however, upon arrival store was closed. Signage states by appointment only! What a terrible waste of time!

Great store, beautiful fabric and furniture. Service was amazing and I got to play with a sweet puppy!

Regarding our recently purchased furniture, would like to pass on to Steve, Jennifer, and the staff how much we are pleased with the quality of workmanship of our new sofa, two chairs, and ottoman. We have been searching for several years for an American furniture company that puts quality, style, and durability in their construction and we’ve found that in Cococo! The feel of the fabric/leather is great, the comfort of seating is wonderful, the craftsmanship is both aesthetically pleasing and so comfortable to sit in…very glad you opened the showroom in Atlanta so we could get a ‘hands-on’ trial of your furniture. Thanks again for making beautiful, comfy couches...living up to your name!

I am Big Lou. I have walked this earth a long time. I know some things. I know that the craftsmanship of the couch that I purchased from COCOCO is superior. The frost blue Chesterfield is a piece of art. It is that beautiful. The company was wonderful to work with. Couch was made and delivered within the originally stated time frame.I almost got sucked in to the Restoration Hardware sales vacuum. Extracted myself just in the nick of time. For the nominal extra cost, I bought a better made, more beautiful couch made right here in the USA. There is a difference. Recognize and you will be quite pleased.Thanks Steve!- Big LouWestport, Connecticut

After much shopping, my wife and I decided on a Cococo Durham. We loved the quality of their couch and the leather was far superior to anything we had seen. Our Atlanta salesperson, Lily, was an absolute delight. It was a GREAT decision. That was 2 years ago.Im 64 with bad knees. A couple of months ago I decided I wanted the couch a few inches taller. I shopped for risers online and none I found would do our wonderful couch justice, so I called Cococo wanting some advice. Steve answered the phone and could not have been more helpful. He went way above and beyond (AFTER 2 YEARS) to custom order me some taller legs that perfectly matched our beautiful couch and at a price better than any of the risers I had seen....WOW....thats customer service that I thought no longer existed. I was happy before, but Im soooooo happy now! THANK YOU COCOCO and Steve...you guys are the best!

Terrible communication and customer service. When you order a couch (which we did) or have a repair (which we did), the activity goes into a black box. They missed every deadline and once missed, you have to call them week after week to hear the same non-committal responses. We had to escalate to the companys management in North Carolina on multiple occasions. It is not worth it. We wanted to buy from a local company (vs. a Restoration Hardware) but this one has zero ability to manage its supply chain or provide customer service. Save yourself the time and energy and buy elsewhere or expect months of delays.

We went to Cococo Home after a two-year couch debacle. The salespeople at the showroom were the opposite of pushy. They walked us through all of the styles and fabrics and let us walk out without feeling any pressure to place the order that day. Not to mention the couches are incredibly comfortable. Thanks for the wonderful service!

I was almost ready to pull the trigger on purchasing a Maxwell leather sofa from RH. In general I love RH styling, but the problem was that I continued to struggle with the reviews I read about poor quality with their sofas. I also recall the undesirable wear I noticed on the sofas throughout the RH showroom. When reading reviews of the Maxwell I came across Cococo Home and decided to make a visit. The Buckhead location is very convenient and the staff were incredibly friendly, knowledgeable, patient, customer-service focused and fun. My husband hates shopping, any kind of shopping, except for media center electronics, and he enjoyed this experience.The leather options are beautiful, unique and plentiful. I ordered the Durham in a gorgeous brown leather and its better than what I could have expected. It is very comfortable, the leather is beautiful and to top it off it arrived six weeks after ordering in the store.While checking out I learned that Cococo Home is a family run business that was started in North Carolina and that Buckhead is their 2nd location. I love the idea of supporting a small business run in the USA vs. supporting some of the larger furniture retailers who manufacture mediocre goods in China.I cant say enough great things about my experience and my leather sofa. I look forward to returning to buy my comfy, huge sectional for the newly re-modeled basement!!!

Wonderful company

Neat and nice complex