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Hennessy Jaguar
3040 Piedmont Rd NE, Atlanta, GA 30305, United States
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Hennessy Jaguar
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pe
Review №1

I recently purchased a Ranger Rover Velar and love it. Everyone there was courteousAnd professional. Craig Giddens was my sales associate and made my experienceA happy one.

da
Review №2

The guys at the dealership, bud & Pablo were great to work with. They we very on key and know what they are doing. If your looking for a great dealership w very fair/good prices give them a buzz . I am 100% satisfied!!

Re
Review №3

I recently purchased a 2021 Jaguar F-Pace and I absolutely love it! Myron, Seth, and Jeremy to great care of me and made this transaction the best experience by far in my history of purchasing vehicles. Customer Service was nothing less of top notch! Kudos to this team!

Vo
Review №4

From the moment I inquired online with Hennessy Jaguar, Blake was right on it to getting me the vehicle I wanted. This car purchase was by far the best I have ever made. It was seamless without the pressure most dealerships can cause. I will most definitely be coming back for my next purchase with Blake. Thank you Blake & the team at Hennessy Jaguar for such outstanding customer service!!!!

Ro
Review №5

The team at Jaguar Buckhead were great to work with. I reserved a vehicle price online in the late evening. I was contacted first thing in the morning. I made this purchase out of state. My salesperson, Gloria, helped me navigate this process by providing constant communication, photos and videos of the vehicle and all documentation needed to evaluate the car remotely. She even sent a very professional video personally introducing herself. The finance interest rate was very competitive. I arrived in ATL at 8am, she had the vehicle and paperwork ready. I was on the road headed back to FL by lunch time! ⭐️⭐️⭐️⭐️⭐️

De
Review №6

It was simply amazing!!! My sales person Chad was awesome!! He was very attentive, thorough, patient and knowledgeable. He never tried to persuade me to choose one vehicle over another, he allowed me to make that choice for myself. I really appreciate the extra effort he made to make me happy.

Fr
Review №7

As a returning customer, I simply adore my experience with Hennessy Jaguar Atlanta. My Sales Guide, Tony Muirhead, did an amazing job of assisting me with my purchases (Yes. I purchased two vehicles). He tended to my needs and delivered greatly. I appreciate all of the efforts he put into ensuring I was a satisfied customer. Jeremy Walters assisted me by giving me a better look at the financial aspect of multiple purchases.Those two did an outstanding job of creating a customer-friendly environment with a home feel to it. Nothing more to improve on.The entire staff is always courteous and professional. I may not be a celebrity, but I sure do feel like one when I am at this retailer. I highly recommend this dealership for your luxury vehicle needs and knowledge. Dont hesitate to contact Tony or any staff member to get started on your purchasing journey.Kelichia, MBA, MSAuthor

Ra
Review №8

My Sales Rep Bud Sasser was very professional and accommodating. I think I was most pleased at how after my purchase, he took care of ensuring the next day the car was derailed and answered more questions I had. The Sales Manager Mr Cash, who I have dealt with before was also a Pro….Randy Merritt

Jo
Review №9

Hennessy Jaguar was prompt and professional in preparing for my visit. Knowing I planned to drive the car over 1000 miles home I wish they would have given me a bit of a heads up the next service is coming due soon. The app for the car wont tell me when that is.

Ma
Review №10

Absolutely loved my experience! Seth was super informative and new the car well. Best test drive ever, I left feeling like I knew everything I needed to know about the car.

Da
Review №11

This place is a rip-off for servicing! They charge $214 per/hour. They only had my car in the bay for 1 hr. but still charged me for 2 hours. Avoid these scam artists.

Ki
Review №12

Had a wonderful experience with Hennessy Auto Atlanta. The customer service Dylan provided was top notch. I was hesitant to trade my car in in the pouring rain, but everyone helped to make it painless as possible. The entire staff was extremely friendly and worked with you to meet your needs.

Gr
Review №13

Their service department never answers the phone, does not call back and nobody can give me information on a simple quote. They like to play transfer and I am extremely polite as I formerly worked sales/service industry. I have called multiple times on different occasions since December. (I have a weekend car thats a Jag so its not an emergency repair but I have been trying to give them an opportunity to make money on my vehicle but 🤷🏻‍♂️). Maybe they think because I am trying to repair an older model that I am broke, lets say if I walked onto the lot I would have a sales guy ready to put me into almost any vehicle on the lot. So sales department- your poor service department has cost you the opportunity for me to even consider purchasing a vehicle from there.

Ka
Review №14

I had a great experience at Land Rover Buckhead. My sales person, Alex did an amazing job with getting me into my new car. He was knowledgeable, friendly and patient throughout the process. He made every effort to check in with me days after I got the car. Great guy!

sa
Review №15

My experience with Rodney Johnson was great! He was very professional and honest from start to finish. I’ve never owned a Land Rover and I had some questions and I also wanted to do a test drive, he was very helpful with that. They didn’t have what I was looking for but I would highly recommend him to my family and friends.

Ra
Review №16

Top to bottom wonderful experience. Alex helped me find the exact perfect car that fits my budget and gives me a thrill every time I drive it. Whole team is professional and the facilities are impressive.

Ca
Review №17

Three years ago, I completed my lease with United BMW and, because of the terrible experience, swore I would never buy another BMW. I started shopping around and soon found myself at Hennessey Jaguar. I didnt purchase the F-Pace I had my eye on, but did leave with a sweet XE Sport. Over the course of the past three years, Ive worked with the Hennessey service department for routine maintenance and minor repairs. My contact in service is Tim Brooks. Tim has provided the best customer service Ive ever received at any dealership service department, ever. And, that’s quite a few. I wont share my age, but suffice it say, my Jaguar is not the first car Ive purchased. Tim is professional, courteous, knowledgeable, polite, and responsive. These are qualities you rarely find in anyone these days, let alone a service “guy” at the dealership. So, aside from being very happy with my car, the buying experience, and all of the other folks at Hennessey, I would have to single out Tim as one of the main reasons why I won’t need to shop around next time Im in the market for new car -- I will be purchasing my next car from Hennessey.

ta
Review №18

Was upset at first that I was left hanging after we submitted our finance app that was pending then the next day was told someone submitted it again for the full amount not half & then after calling all day & not getting a return call we called another sales person & we were told people were buying the car as we speak. So instead of being a stand up guy he was a coward & couldn’t tell us another buyer got the car cuz they actually flew down there to get! But then after reading all the reviews I’m actually relieved that we didn’t get the car! They wanted almost 9000$ more than what was listed because LoJack was 2100$ & interior protection was another 1000+$ that already came with the car so I don’t know why they would try to charge again for it, I really think it was a blessing that we didn’t get the car!! But now we learned never do anything over the phone!

ha
Review №19

Terrible experience. They sold me a car with all kinds of warranties. I sold the car and tried to get the gap insurance and the other warranties back after paying off the loan, no one will answer the phone and the business manager, David Wardlaw keeps giving me the run around. They owe me over $2000. Go somewhere else. This dealership likes to play games.

Jo
Review №20

My experience at Hennessy Jaguar and Land Rover was Excellent!!! They have a high Standard of Service and my representative, Jim Finley, provided the upmost level of customer service. As a novice to Range Rovers, Jims knowledge of the vehicles, ability to explain the variations in Range Rover makes and models was 2nd to none. I felt comfortable with Jim. He didnt try to sell me a car. Instead, he educated me on the experience that Range Rover offers through the cars features and the test drive. I left the lot with my car the same day because my experience was so excellent. The way Hennessy streamlines the experience through the use of DocuPad technology was also an experience in and of itself. Every person I met at the dealership was courteous, welcoming and made me feel like family. I believe anyone looking for a Jaguar or Land Rover should visit Hennessy Jaguar to where great prices meet great customer service for a world-class experience!!!!

Ro
Review №21

They kept my car for over 2 months and returned it with lights on that were not originally on when the car was brought in, also the car door locks no longer functioned. Had to return the car to fix the new service lights, and was further charged for the new service lights. Was originally told that I needed a new engine, until they realized that they had replaced the engine themselves not even two years prior to this. I paid an additional $8500 to fix this incident, and then on revisit a(due to new service lights being on) I paid an additional $2000 after the $14,000 that was spent two years prior to install the engine. Poor customer service, no follow up. After complaining that the door locks worked when I brought it in I was told it would be a $2500 fix to get the locks working again. They did not receive a car with non-working locks, how did they secure it for two months while they they they fixed it.

pa
Review №22

Everyone at Jaguar Land Rover Buckhead was awesome. I drove from Indianapolis IN, and I was well taken care of. Everyone was just so nice and pleasant, and made me feel at home. Any one I came in contact with greeted me and made sure I was okay :) Rusty was my salesman; and he stayed in contact with me over a month helping me find the vehicle I wanted. Brad Bryant; manager was super sweet and assisted me with everything I needed. Phil was the finance manager, and he made everything work, and super sweet. Driving 7 1/2 hours was worth it, and I will purchase my next vehicle from there. Thanks so much again Land Rover Buckhead!!! :)I love my Range Rover !!

AK
Review №23

Great cars, great service.

gr
Review №24

I have tried calling the service department multiple times on multiple days and they never answer the phone. I leave a message and they never call back. They transfer you from person to person but will not ever get you to someone who can actually answer a fairly basic question: How much money for my heater core replacement and also how much to diagnose any other potential issues? Apparently my money is no good and my time does not matter.

Cu
Review №25

Awesome job guys! They picked our XJL for warranty work (which included a loaner, nice!) and they took care of our issues with precision. Michael kept me informed on the progress as well as bringing our car back to us and picked up the loner. Top notch Svc!

An
Review №26

We didnt have a good experience from the moment our vehicle was dropped off by roadside assistance until we picked it up. No one answers the phone in the service department! I was constantly transferred to someones voicemail, our service advisor Lis didnt communicate well with us by letting us know our vehicle had arrived for service, and I left a voicemail for her to contact me back and she didnt. Finally, she called me after me voicing my concern to different employees at the dealership including a nice gentlemen named Spencer who doesnt work in the service dept. Why be a service advisor if you cant provide good customer service? I dont get it! Also, on the day our car was serviced, Lis never called us to let us know our vehicle was ready for pickup. I called to see if it was ready, since we live almost an hour away in Locust Grove and it was, but it was almost 3pm and we didnt want to get caught up in rush hour traffic, so we waited until the next morning. Lis was no where to be found when we arrived the next day, so again Spencer helped assist us and we paid for the service. I asked the service manager Will if he had a moment to talk or was he busy, of course he said he was busy. I told him I would call back, but felt it was pointless to. I didnt want to get transferred all over the place again. Please do better, because our treatment and the service we received was unacceptable! We will try our best to never return to this location. The next day after picking up our vehicle, we took our business to Jaguar Columbia in SC and traded it in for another vehicle.We wanted to do it at Hennessy, but after the mediocre customer service we received from the service department and being transferred all over the place, we changed our mind.

Ra
Review №27

Thank you Mr. Seth Snyder for making this purchase an amazing experience.

Ja
Review №28

Complete class act! i purchased a range rover from them and i live in iowa. catherine my sales rep was wonderful to work with and the sales manager, brad bryant was just a complete pleasure to deal with. if you are out of state, don’t hesitate to purchase a vehicle from them. they are exceptional!

As
Review №29

This dealership provided great customer service. It was really easy to make (and modify) our appointment through the website. When we brought the car in, it only took a couple of hours for a diagnosis. The dealership also worked very quickly to find a part for our car, and it was ready by the next day. It was an added benefit that we could get a loaner car while the car was in the shop.

Le
Review №30

Chad was great! He worked to get me what I wanted! And since I am very busy with work, I love that everything was done virtually.

Th
Review №31

I Had a great experience. Emile was my salesperson during this transaction. He was Easy to work with, honest, and very knowledgeable of the vehicle. He made sure I was taken care of. Management didn’t pressure me in any way or form. Not even for the extended warranty. But if you know like I know, you better buy the warranty. I’m happy with my used BMW X5. I waited on the car for about 30 minutes while they detailed it out. It was worth the wait. 5 stars from me

Da
Review №32

This was one of the best car buying experiences. Catherine Shin was my sales associate. She is thorough, knowledgeable, and patient. I never felt pressured or rushed. I would highly recommend this dealership and Catherine. I can’t wait to lease my next car.

Ke
Review №33

Very professional from start to finish! Ask for Maurice Davis, he will certainly go the extra mile for his clients. To Maurice, you are not a customer, you are his guest. A a luxurious experience...

Wa
Review №34

Multiple irritating instances of over-promising what was eventually delivered. Specifically: quoting a price that included a tire warranty only to sit down to sign paperwork after a 2 hr wait and be told that it didn’t. Also, was told that the car would be ready on the Saturday we were to sign... then we got there and were told it would be ready in 1.5 days... and now the expected timing is Thursday.

Ch
Review №35

We had a great experience at Hennessy Jaguar and Range Rover, Buckhead, Atlanta. Josh Benton was a great salesman and really patient with meeting our needs in finding the right Range Rover within the right price guidelines we gave him. Thank-you for taking the time and finding us the right vehicle. My wife is VERY happy.

Br
Review №36

Pete was great. Took care of us on a busy Christmas Eve morning and fit us in when he easily could have put us off until after the holidays. Shows this place has heart. Will always win my business when an organization cares

Le
Review №37

Great first time experience. Service provider Dean was very friendly and accomodating.

WE
Review №38

Very friendly and professional staff. I was given a loaner vehicle at at the last minute when I was advised that they would need my vehicle for the full day. The customer waiting area was very nice and clean with light snacks, coffee, and water available.

La
Review №39

We love our Defender 110 and Our salesperson Jon Bush was incredible. Very experienced, honest and direct. He went out of his way to find the exact vehicle we wanted and had it delivered with an hours to us. If you want hey Land Rover asked for Jon Bush in Buckhead.

Ce
Review №40

As always, an AWESOME experience. Mr. Danny Quinn and Sammy Killabrew provide A1 customer service as they have worked for Jaguar for nearly 40+ years. I have known Sammy for 10 years and I trust his expertise when it comes to servicing my 2011 Jaguar XJL Supercharged .

Th
Review №41

Service was great and we an excellent service advisor who was very informative and professional. Good job Paul R....

B
Review №42

Seth is the reason people buy cars online these days. Pushy, condescending, borderline rude. Decided the 6 hour drive to buy a car in Asheville was worth avoiding dealing with him again.

Ke
Review №43

My leased F-Type was in the shop for 30 days here. It took 2 weeks to get the parts in (which I understand) and then another 2+ weeks to get the service done. Nathan in the service department was helpful. But management at the dealership was not helpful at all. Since this is a lease, I essentially paid for 1 month to “rent” a vehicle that I could not drive. No effort was made to compensate me for the month that I was without my vehicle. To top it off, when I finally got my vehicle back and drove it off the lot, I noticed they had not completed all the work. So when I drove back to the dealership, the service department had already closed. I asked to speak to the manager on duty (sales manager) and the only thing he said to me was “I can’t help you, that’s not my department”. If you are looking for a dealership with great service after you purchase your vehicle, this is not the place.

Pe
Review №44

Extremely disappointing experience. Shopping for a used vehicle and spoke with three different sales people as well as two managers. Not one lived up to the expectations they set!

Co
Review №45

I have been calling my service consultant for 4 days, leaving my information and still no return call about service for my car. I asked to have another service consultant. I was told it couldn’t be modified unless I make another appointment. I was transfer to a manger only to get another voicemail so that person wouldn’t return my call or resolve my issue! The customer service is horrible!

Tr
Review №46

I had an awesome service with Peter! He was knowledgeable and professional, yet personable. Everyone was extremely nice. My questions were answered. I felt at ease. Hennessy Jaguar should be your new home for all of your Jaguar or Land Rover needs.

Co
Review №47

My first service visit to this location as I recently moved here. Damien was wonderful to work with. He is easy to talk to and will cover the details of the service with you. All the staff members were nice and said hello to me as I was waiting outside. I felt welcomed and will continue to have my Land Rover serviced there. Thanks Damien, you’re awesome.

TS
Review №48

My sales advisor Sean was great. However the first advisor Patrick was not as efficient and almost made me change my mind. Sean definitely saved the day. It was a very easy experience after that

Li
Review №49

Everyone was very professional and kind. It was a seamless process. I felt genuinely welcomed!!! Thank everyone for your assistance and being efficient.

ba
Review №50

I bought my 2009 jaguar xf in for a recall and had a 500 dollar coupon to get any repair done. My cluster went out after the recall was fixed and I told them my car needed stabilizer links and I wanted it fixed with the coupon and they said it was fine 🥺🤔 now I had to get tires. They just didnt want to do anything for free.

Je
Review №51

Was disappointed because I was looking for a specific car that I called in advance about - drove 40 minutes - and that car was sold. However, a manager was extremely helpful and my salesman - Rodney Johnson was great. Found the perfect car - good price - and super happy! :)

fl
Review №52

Excellent service!! I am late writing this review. Roxanne was my salesperson . She did a great job and great followup!!.. Hopefully, she will return to Buckhead!!!

Al
Review №53

Great place to buy a car. Experienced staff with a lot of knowledge and respectability for customers.100% recommended!Thank You

St
Review №54

I bought one of the finest used Mercedes from Chad Gall at Hennessy that I have ever seen. The transaction was seamless from start to finish. Thanks again!!! Stuart @ DoaneMotorWerks

An
Review №55

A great experience and a pleasure to work with them. Hennessy Jaguar has set the bar for a customer focused experience and i look forward to buying future cars from them.

Au
Review №56

Ask for Maurice Davis in Sales!! He was amazing helping me find the exact car I was looking for, never tried to over sell me and was super patient. Ive purchase 6 cars and he has by far been the best salesman Ive worked with yet! Thank you again Maurice!

La
Review №57

They’re extremely professional. Blake was a pleasure to work with. Will certainly purchase through them again. Thanks guys!!

B
Review №58

This dealership gives Used Car sales people a bad name. I called on a Land Rover that was advertised on a couple of different sites for $XX,XXX amount. I called and expressed my interest in the car. I asked the sales person what they could they do price wise and he said he would talk to his manager and get back to me. We agree if we could come to an agreeable price I would come in over the weekend and close the deal. A few hours later he called back and said that his out the door price was $8,000 more than their advertised price! Yes, $8,000 more!. The sales rep told me that in addition to the taxes, they added a number of additional items to the car like a LoJack system, front bra and a stain coating on the interior. I explained I had no interest with any of the add-ons and he proceeded to try to continue to sell me on the items. He also said that I had no alternative but to take all the items as all of their customers are changed for the same unadvertised and unwanted items. Stay away!

R.
Review №59

I worked with Justin Ball at Hennessy. Justin was very professional, yet easy to work with. I would not hesitate to refer my friends and others to him in their search for the right vehicle. The entire staff I came in contact with did an exceedingly good job.

Sy
Review №60

Rodney Johnson was very patient and thorough with me through the whole process and gave me the time to make the best decision for me! I absolutely love the service I received and my new Range Rover Sport!

Ca
Review №61

Asesome experience. I highly recommend if you are purchasing a vehicle to check them out at Hennessy Jaguar Landrover. Thank you Mark P, Justin and our finance person. So sorry I forgot your name, but Thank you too!!

Le
Review №62

This was an awesome purchasing experience. I learn some things I didnt know that helped me and my salesperson was super efficient as far as my needs were concerned.

S
Review №63

I have NEVER had such an EXCELLENT car experience! Very Professional People!! I went first thing in the morning and had walked in on their morning meeting. I walked out and waited outside as I didnt want to interrupt. A gentleman came outside to assist me. I had told him I was looking for vehicles online so he took me to the correct dept. and made the introduction. I worked with Michael P. who exceeeded my expectations! I ended up purchasing the XE 35t and LOVE my car! Definitely recommend them!!

Jo
Review №64

Seth Snyder was prompt, courteous and professional! All of our questions were answered and he made the car buying experience fun; a big change from our previous purchases at other dealerships! Truly terrific team with exceptional customer service!

sh
Review №65

Ive been working with Brian (my salesperson) for a little over a year on getting a Range Rover. As many times as Ive went in and deciding to hold off on getting one, Brian was always helpful and never pushed me into getting anything I didnt want. He would consistently call and check-in. I called him Thursday and told him I was ready to pull the trigger, and he already knew everything I would like. He lined them up for me online and had me choose. The finance manager Phil worked hard on me the best deal for two days. He went above and beyond. My experience with Hennessy Jaguar Land Rover Buckhead was amazing! I definitely recommend them and they will definitely be getting my business again.

Jo
Review №66

The customer service is wonderful. My wife and I have travelled to Atlanta to purchase several cars from Hennessy and regardless of the point of contact we have always been pleased.

En
Review №67

Excellent experience, as always. Amanda is a true professional who is customer focused.

Da
Review №68

Bought a used luxury vehicle from here on Christmas Eve and it was pretty smooth, no pressure sales. Got a great deal on a great vehicle.

Ef
Review №69

Best car buying experience I have every had! The staff, facility and selection are outstanding! If I could afford to by a Jaguar or Land Rover every month I would visit them 12 times a year at least!

JB
Review №70

Just awesome experience start to finish. Had an odd noise coming from the rear of my F-Pace. Originally looked like some components under the rear fire plate. After dropping off to repair they found a golf ball that had somehow found its way under the rear passenger seat.My service rep Damien Green and the shop foreman Jack Anderson were nothing short of awesome!

Na
Review №71

My experience started out rocky but improved with time. Initially I found multiple vehicles on their website that I wanted to view. I live out of state and informed the sales rep on a Friday what I wanted to see on my Monday visit. Upon arrival on Monday NONE of the vehicles I had selected from their website were available. All had been sold. I was beyond disappointed. My sales rep was really nice and tried all he could however I left with no vehicle. I received a follow up email from Zak checking on my experience. I emailed back about my experience and asked for suggestions for my next visit. I never received an email back! That was disheartening. I continued my search on their website and other dealerships. I finally found a vehicle at Hennessy that had all the features I wanted since a lot of features that are standard on other vehicles aren’t standard on LR. After several days of phone negotiations I purchased and picked up my vehicle. I’m still having issues with the blind spot monitor which is frustrating especially seeing as how that wasn’t a “standard feature”. Hopefully I’ll receive assistance on that in the days to come.

Da
Review №72

Such a great experience! Everyone was extremely nice, patient, and had on masks. I came in not knowing what vehicle I wanted, but Matty was patient and allowed me to see what I liked most, and I found a Mercedes C300 that was perfect for me! Thanks again!

Sh
Review №73

Staff was friendly and knowledgeable made the experience of buying my car a great one.

De
Review №74

Walter, my salesperson, has provided me with phenomenal customer service since the purchase of my car earlier this year.I was disappointed with the customer service I originally received from another employee following an issue I had with my car after purchase. Thankfully, Walter stepped in to look into the issue and has followed through with me providing updates.Schedule your service appointment with Pete! He provided me with great customer service and will be my go-to for now on when my car needs to be serviced.Pete and Walter are the reason for my 5 star rating!

Ro
Review №75

Our sales people, Catherine Shin and Makayla Meador were so informative of our new Land Rover Discovery Landmark Edition! It was an absolute pleasure to do business with them and Hennessy Jaguar! Dealing with Jacob Montague in the finance department was a very pleasant experience as well! This dealership works like a very well oiled machine! Bravo, to the 3 employees mentioned! Ronald and Wylliam Germuga Goodman

Li
Review №76

I love Hennessy! I got exactly what I wanted within my budget. Thanks for working with me to get my Range Rover!! Yay Dan!

Er
Review №77

We are so fond of HJ, entrusting them with our familys vehicles and we have referred many of our family and friends. Gary has been a phenomenal service professional!

An
Review №78

We purchased my wife Samantha a new 2021 Range Rover sport. Our sales person was Brian (great human) and the process was simple and detailed.

Do
Review №79

Rodney was very helpful in making my decision to purchase a new vehicle; he was even available after hours to answer questions that I had about the car.

Ry
Review №80

Excellent Service today! I drove in unannounced with a flat tire. Corey assisted me immediately. She was great! She was able to secure me a rental car on the spot for the next couple days. She answered all my questions, and now I’m even more satisfied that I bought my Jaguar at this location.

Ca
Review №81

Very fast and efficient service. Employees are very courteous and friendly. Love it here!

be
Review №82

Never felt like the others I saw receiving treatment comensarte with the Jaguar experince.Not only was thes service horrible and non professional,they share whether orr ot your their type of custimer.Now I realize that Megan Merkle was telling the truth about them and us.It I could it would be no stars.It had to have been the worst overall treatment for $1000.00 and they did nt even kiss me first.First I was told they could figure out what was wrong,the car sat in their garage for days,finally they brushed me off after taking my money.

Mi
Review №83

I have been a Land Rover owner since 1999. Myron Beck has helped me for years with just impeccable Customer Service. I honestly have never had such easy purchasing of any vehicle bought to date than when entering Hennessy Jaguar Land Rover Buckhead. Michael S. Helton

Pe
Review №84

Josh Benton was absolutely by far the most professional and efficient car sales representative I have ever dealt with during my 40 years of driving and buying/leasing cars! Josh was professional, courteous, and followed through with all details. I had an accident a few days before turning in my current car and thought the entire deal would be off; or at least a nightmare. Josh took hold of the wheel, so to speak, and made it all work out for me with ease. Josh not only helped me find my dream car, but he took all of the stress, anxiety, and pressure out of the equation and let me merely enjoy the experience and excitement of a new car. What a fabulous representative he is for Hennessey. If if were not for Josh, i would not be in my new car right now. THANK YOU - Josh Benton!

Ju
Review №85

Can’t say enough good things about the service we received at this Jaguar / Land Rover dealer so far.Went in to purchase a F-Pace for my Fiancé, and Brian Reynolds took great care of us.Unlike the other jaguar dealerships I went to, Brian was very straight forward and transparent with every aspect of the vehicles we looked at. Never tried to up-sell us into a higher priced vehicle, and was very patient with all my questions (I had a lot, and wanted to test drive each different motor option to make a choice of what we wanted)Negotiation process went very smoothly over a couple day period. They ended up giving us a very fair value on her Jeep she traded in, as well as agreed to buy points to get the interest rate down to about nothing, in order to get her payments where she wanted them.One of the keys has a small blemish on the frame, so they had me stop back by, replaced the key at no charge, as well as gave us a full jaguar welcome package, on top of the extra jaguar promotional items they gave us the day of sale.I’m usually pretty short with car salesman, as I know the sales techniques, and typically know more about the vehicles then they do.However, this was not the case here. I would highly recommend this location, as well as Brian, to any friends and family in the market for a jaguar or Land Rover.

Kr
Review №86

The team at Hennessy JLR North Atlanta is amazing! I’ve had to have my Range Rover serviced twice and they have offered the complimentary pickup/drop off service both times where they literally come to your house and take your car in and leave you with a beautiful replacement. Each time I’ve had the pleasure of working with Aubrey Ross for this service. He is so professional, reliable, genuine and just an all around great guy! Thanks to him and Jayson Wyche for making my service issue positive!

Be
Review №87

Our experience was wonderful! Mr. Finley was most helpful and not pushy at all. We called on a used vehicle we were interested in and made an appointment to drive 2 hours to see it. The vehicle was held for us and ready to test drive when we arrived. We were not disappointed. The car was as listed on the Internet, was clean and test drove perfectly. We purchased the vehicle and are extremely happy customers. Will not hesitate to do business with this dealer in the future!

Ca
Review №88

Donovan was a great salesperson. Funny, knowledgeable, and laid back. Made the experience for me easy.

Ro
Review №89

Great customer experience. Nice Facility. I felt taken care of!!

Ch
Review №90

Greta customer service and automobile service wrapped into one! Good communication during the process and very welcoming! I defintely recommend!

Ba
Review №91

Great experience here buying car. Timothy Goodale made our experience as easy as it could have been. He was so informative and super nice. Definitely the best sales rep we have dumbed into for our car buying experience. Brad Bryant was also very nice and informative. He helped a little with the finances and got us the price we wanted. I gave this a 4 star because the main finance guy David Wardlaw. He wasn’t very friendly. Can tell he was not a people’s person. When he was showing the packages of add ons to the car I decided not to get certain ones He really tried to convince us to get the gap package but when we declined his mood went from 100% to 30% in a matter of 1 second. It was kind of a turn off signing the documents even when I was trying to joke with him. Like come on I know you didn’t get the gap fee to go in your pocket but at least keep the conversation pleasant. At least he excited you sold a car. Other then that it was a great experience. Thank you so much jaguar atlanta

Al
Review №92

My most recent Range Rover purchase at Hennessy Land Rover was arguably one of the best I have ever had. The process was tight, streamlined and went faster than I expected. Melvin Scanlin, my sales guy, was excellent. He was personable, caring and listened to my concerns and then addressed each of them. The finance guy, whose name escapes me at the moment, was also excellent. He made the purchase process easy, fast and efficient. I also had the opportunity to work with my service advisor, Amanda, who showed that a read dedicated advisor can make all of the difference. Overall, a very pleasant buying experience and I will certain continue to do business with Hennessy Land Rover.

Ma
Review №93

They (Hennessy) want to sell new vehicles. But when you try to trade one of their own vehicles, they will “low ball” you. This has happened to me two times. One at Jaguar and the other at a next door Hennessy dealership. They are friendly but have a set price for your trade in. Each time (2) the salesman kept looking at “his” watch. Hint, get lost. Set the “table” before you negotiate.

Jo
Review №94

Very difficult out of state transaction, but it worked out in the end. Happy with my Jaguar

Ro
Review №95

My experience at Hennessy Jaguar was excellent! Rashawn provided first class service from beginning to finalizing the purchase of our new Jaguar. Rashawn was accommodating, knowledgeable and explained all the details of the car features and Buying process. I recommend Hennessy Jaguar to anyone looking to purchase a luxury vehicle!

Bi
Review №96

Terrific customer service. Straightforward dealing. Friendly. Tremendous inventory and access to other vehicles. Highly recommend.

Ho
Review №97

Extreme professionalism all the way around. No pressure like a lot of dealerships. High class!

Pa
Review №98

Amanda and the other staff members are wonderful! I turned my car in because my AC wasnt working. I hoped it was as simple as getting the freon charged. Instead, I needed a new air compressor. Amanda checked to see if I was covered under warranty, made the necessary calls for approval, and arranged the service. The entire experience was top notch! I would completely recommend Hennessy Jaguar Atlanta. If you think youll get better service somewhere else, youre wrong. They are the BEST!

Ro
Review №99

Poor customer service! They tell you one thing to get you I n the door and then another thing when negotiating! Their is little negotiation and they come back with “better” but it is basically you buying down payment so basically they just represent same offer in several ways! Total waste of time!

Ma
Review №100

Buying my first luxury vehicle was truly an enlightening and rewarding experience! Mr. Finley is the best!!! He was very professional, yet friendly, courteous and personable. He made me feel like family!!! I also had a great experience working with Mr. Green and Mr. Hays! I highly recommend this outstanding team!!!

Information
100 Photos
100 Comments
4.7 Rating
  • Address:3040 Piedmont Rd NE, Atlanta, GA 30305, United States
  • Site:https://hennessyjaguaratlanta.com/?utm_source=google&utm_medium=organic&utm_campaign=GMBSales
  • Phone:+1 404-261-5700
Categories
  • Jaguar dealer
  • Car accessories store
  • Car dealer
  • Car finance and loan company
  • Car leasing service
  • Car manufacturer
  • Truck accessories store
  • Truck dealer
  • Used car dealer
  • Used truck dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:Closed
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:Closed
  • Sunday:8:30AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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