My husband and I called in a bind and needed some assistance. We spoke to Corey and he was wonderful! Very patient, helpful and knowledgeable. He needs to be in a B2B professional role. He was consultative and professional. We will return to using United Rentals.
Excellent professional service, got me scissor lift delivered on work site within 2 hr of the call. Nobody else could do that that I called that day. You guys rock. Saved my day. Definitely will use again in future. Thank you again for fast and professional service.
Ease of using web site
Delivery service is always on time.
They missed the delivery date, but after being contacted the branch manager did deliver machine in his personal vehicle.
Everything went really well
Alex and his team took our order in the middle of Christmas week and filled it quickly and efficiently. His assistant, David, was most personable when he delivered and set up our order.
I have used another vendor in the past due to cost however, recently I have found that United Rentals has become very competitive. The customer service has also been great which is lagging with other vendors.
To much conflicting information with customer service
Very easy to work with!
Grant Musolf has always been extremely helpful and attentive.