They take care of you like you are family. Skip the dealer and give the local guy a shot.
Dropped my car off for A/C repair. Got a call less than an hour later with outrageous prices. When I told I dont want the work I get told its $115 to get my car back. Nothing is free I get it but $115 and you didnt do anything but call about some parts. Obviously Im upset and this man goes to cussing and foul language. I wouldnt go here if I were you, they will rip you off. I got estimates on work I didnt ask for the sum of $2000, I got my ac repair for $500, this guy is a scam artist!
Great service! Was really fast, in and back on my way in no time! Highly recommended! Not like these chains now days who are trying to just sale you a bunch of stuff you don’t need.
Fast, terrific service. Had all 4 brake rotors and pads replaced. Took 2 hours with a minor snafu, and they did a great job, plus 5% military/first responder discount. My car will need more stuff done in the future, and Ill definitely come back to them. If you work on NavSta Mayport, theyre worth going to, especially if you have your own parts you want installed (like Bosch) rather than generic stuff.
Recently got some work done here, they were awesome! They did a great job, great prices and offer military discount. The owner was super nice and had a nice conversation while I was waiting for my car to be done. He gave me some background on his life and how he’s been working on cars since he was 8 and has owned the shop for over 20 years! Definitely will only be coming here for my car needs!
John was absolutely wonderful and I would recommend this place to anyone for all repairs. I took my truck in for a quick rear differential diagnostic and John checked out the entire under carriage of the vehicle, noticing 2 additional issues I have been having and could not figure out (i like to do my own repairs). A major oil leak I was experiencing for years I thought was going to be an expensive fix, turned out to be an easy gasket replacement. Further, some roughness coming from the rear when I would hit bumps in the road John noticed on the test drive. He located the source of the problem, the rear shackles were not the right size. Another easy fix for him. The repairs were quick and they only had the vehicle for a couple hours. Not bad at all for repairs that were not planned at the beginning. I owe him majorly and the pricing was much cheaper than expected, with a Military discount. And lets not forget the tire plug he hooked me up with, when a nail was discovered in the tire. This will be my new go to place and HIGHLY HIGHLY RECOMMENDED, they know their stuff!
John hooked me up! I was having a problem with my skip shift solenoid and had some headers I wanted to install, he got everything perfect in a timely manner and stayed late to make sure I could pick up my car, due to my long work schedule. On top of all that he gave me a huge military discount. Definitely going back here for all my performance needs. Thank you!
Fantastic! Fair, honest, timely. Needed a completely new transmission due to mistakes another mechanic had performed on our vehicle. Couldn’t ask for anything more. This is now my go to mechanic and so happy I found them.
Amazing. Went in about 9am for an oil change (no appointment) and was out by 935. A little confusing as there are 3 entrance doors around the facility but was greeted immediately and treated very nicely by Mark/Mike (cant remember). Very friendly and talkative and Will definitive urge you to get more things replaced but thats everywhere, and only mentions things that are obviously in bad condition. No scams here (I think). Free coffee. Dont let the shabby appearance deter you from coming! Nothing fancy but the attitude/environment here is great. $69 for full synthetic. $34 for regular. Air filter replacement $19.99.
I had to bring my car back,but they found the failing part replaced it on the house. John saved my vacation for my daughters birthday.
This is the only mechanic I will go to in Jacksonville. He is very punctual and professional. Repairs are always quick and on time. John has great work ethic and is very honest with repairs. Great experience and I would highly recommend this auto shop.
This place preys on young Navy Sailors. This guy will tell you right away how much it might be without even looking at the car and it WILL be that much. (This also happened to my GF, only 2400 bucks) Pretty coincidental if you ask me. Last year, I had a check engine light come on and the car started rumbling. He told me that he needed to replace the spark plugs and the fuel injectors. I paid him 1100 dollars to fix my car and a year later I have the same problem again. I go into my car and discover that ONE of my new fuel injectors is clogged. This obviously the same issue, yet I was able to clean my fuel injectors for about 10 bucks and a trip to AutoZone. He also told me to make sure I bring it back if have any more problems.Like what? Another clogged fuel injector? Maybe next time hell replace another part that isnt broken! Save your money and go to a business that doesnt rely on inexperienced young people for their revenue.
Great customer service. I brought my audi a3 in for a tune up. They did everything the same day. Excellent work!
Been coming to this place for years. Good service, run by good folks. The only reason I gave this 4 stars instead of 5 is because it is a bit on the run down side. That being said, they are freshening the place up and continuing with that should also help to drive more business to them.I always feel like theyre honest with me and treat me right. Thats half the battle with auto places, so I do appreciate them!
John was a godsend and blessing to me.My vehicle was fixed and I was blessed!not going anywhere else..period
Stopped in for an oil change. I was in and out very quickly and the owner was extremely friendly. I will definitely return for service, repairs and oil changes. The price was very reasonable for my Toyota Tundra which uses 8 quarts of fully synthetic oil approx. $100. I really liked that they did not try to up sell me on unneeded stuff like air filters, wiper blades etc. I believe they offer oil change discounts on Wednesday as well. This full service shop can do work on brakes, engines, A/C repair and pretty much anything else. I just moved to the area so I was nervous to use a business I knew nothing about but I am extremely happy I chose them.
Fast and affordable! Very friends, great customer service! Not trying to sell you anything like most places and thats a big plus for me. Would definitely recommend.
A very convenient place to get my car serviced. I brought my Honda in to get the brakes serviced and had it back on 2 hours. The owner John is very professional and timely in his work. Called me as soon as the job was done and was charged a fair price. Will definitely be coming here when my car needs future services.
Sweet man. Fast service. Knows his stuff. Will be my new neighborhood mechanic for all my needs.
In a nutshell, trust is not something easily earned, but the way they handled my repair, they have my trust. Quite refreshing to find a business that absolutely puts the customer first. Professional, courteous and competent all at very reasonable pricing.
This place is awesome. Had a small incident on the highway where I shattered my driver side rear view mirror. They gave me a 2 day turnaround and cost half the price of my other estimates. Honest and straightforward I had a great experience. Very professional and friendly.
I went in to get my wheel bearing and hub done come to find out I needed more. These guys let me know and didnt charge me a arm and a leg to do it. And not only that they treated my car as if it was one of their own. They gave it back to me in a way better condition than I brought it in. They are definitely a man of their word. Couldnt be more happier. I definitely recommend you bring it here..
Ever since I discovered ABC, I never went anywhere else. The customer service is excellent and very timely. My most recent visit, he did my oil change after the shop was closed because I was about to get on the road. I love this shop and how they operate. They have good intergrity and honesty. Whatever you ask, they’re sure to get it done. Go here!!! You won’t be disappointed
Today I walked in for an oil change, tire rotation and power steering belt issue. This shop took me in right away and provided great service. After telling him I was preparing for a road trip back home to Miami, he was thoughtful and diligent enough to fill up my spare tire. Great place.
John and his small staff did a great job on my tahoe front differential rebuild and new exhaust system.Pros- fantastic communicationSociable and friendly business practiceDetail oriented. Identified a few minor issues that while I was aware of them prior, other shops had overlooked.Cons- no fault of his own but his parts supplier sent the wrong parts delaying my repair by a few days. Not his companies faultSmall staff- repairs might take a small bit longer than other shops but the proof is in the pudding. My front axle came out of his shop looking bright and clean like a new unit.Overall he will be my go to shop for repairs for the future. His shop is worth the time and money and his prices are lower than the other shops in the area. Thanks John!
I genuinely trust this place and know theyll take care of me and my car. Whenever I need something checked out, John will go for a ride with me, and he ALWAYS knows what the problem is without even doing anything. Of course, he still checks it out to make sure and everytime, he was correct. He thoroughly explains to me what the issue is, and I try to remember and keep the knowledge in my head. A great place to go, theyre all very friendly, wont try and swindle you, and they put 100% effort in trying to help. Highly recommended.
This place is amazing! John is such a sweetheart and could immediately attend to the issue our car had, it ended up only taking an hour or so and was at least a $100 cheaper than I had ever spent anywhere else. I strongly recommend it!
Unbelievably fantastic customer service and helpful suggestions. Engine light came on due to #5 cylinder misfire. After the resolution of the misfire, there were difficulties getting the code to clear so the engine light would go off. Within an extremely short amount of time, the misfire and coding reset were successfully handled. With working full time and being a single mom, I surely appreciated their sincereness to help, professionalism in listening to my concerns, and timeliness in getting me back on the road. They even provided me suggestions of what to look out for in the future. I will bring my vehicle back here every time for service.
These guys are amazing! We had a tire blow out in the middle of the road and waddled our way to their shop and they were most generous to help us replace it professionally and with a quickness. Wouldnt know what we would do without their help! Definitely give em a chance! My Hero!
Wow, there is still quality customer service out there people. Husband had a small job and just happened into ABC Transmission & Auto Care on the Mayport RD. His problem was solved quickly. Thank you for quick service!
I typically try and do minor maintenance and repairs myself, but i was pressed for time and needed to get the job done same day. Was MORE than pleased with the service and glad to see a shop still acting fair and honestly. They took care of me, explained everything beforehand, and did the job right. Couldnt be more pleased. Thanks guys.
Been getting my service done here on three vehicles for a couple years now. Service is excellent and completed in a timely manner. Prices are very competitive. Highly recommend for any type of vehicle ...
Stopped in on a rainy day for a tire to be plugged (after being told at a tire store the next afternoon would be the earliest they could see me)... ABC jumped right on it in the rain and was 10$cheaperIll definitely do buisness with ABC again.. Thanks for getting it done
Great experience, fast and cheap! would recommend to anyone.
They were very friendly. I felt safe dropping my car off to them. They fixed my car in a very timely manner for me, especially in this heat! He even knocked a little bit off the price for me. Great guys and Ill be coming back!
A rare find these days when an owner of the establishment is willing to not only educate you on what might be going on with your vehicle, but also shoot you straight with pricing. John took the time to break down the symptoms, diagnosis and treatment plan and had me back on the road the same day. I highly recommend you support the last of a dying breed in regards to a total knowledge mechanic, who has been helping the locals for years. Thanks John for your honesty and service provided!
We had an emergency situation with our car and even though it was late in the day, John and his crew still took a look at it and gave us an estimate the same day. We got the car back the next afternoon and runs as good as new! Dont let the looks of this shop deceive you, they do a great job and are very friendly! Thanks ABC Transmission!
They were honest and got my truck on the road in a couple days. I will definitely use them more often as needed.
The service is always great with minimal waiting. The associates are friendly and helpful (John). I would recommend this place!!
Today I went in to have my oil changed... I had a great experience... they were prompt, fast and it cost less than I expected. .
Great customer service. John was very friendly and even took the time to explain to me what the problem was and went out of his way to find a part for me outside of the shop. Will definitely be coming back here again
John is a trustworthy mechanic. I always take my car here and get great service. I drive about 10extra miles to bring my car here. You wont regret it.
State Farm wanted to total loss my daughters car at their preferred vendor Caliber collision center with the car only having 185 miles on it. She would have lost her down payment and been in the hole $2,700.00 on her loan. ABC quoted below the total loss amount and fixed it just like new! Get multiple quotes! Thanks ABC
John and his staff were great. The work that was done to my Titan was top notch, and the customer service was great. I will be utilizing this facility for the rest of my time in Jacksonville.
AWESOME customer service! I came as a walk-in on my lunch break and they took care of my oil change and air filter change in about 30 min! Quality and professional! I’m definitely coming here again.
Great people and service! Been coming here for about a year and never once have they tried to sell you anything you don’t need. Quality work and highly recommended
The prices are unbeatable. Exetremely knowledgeable and had my daughters Air conditioner fixed within 20 minutes. I will be returning for all my automobile needs.
Great, friendly and fast service. Low rates and military discount. If you need an oil change or any repair work on your vehicle this is definitely the place to go.
I had an issue with my truck and had it towed to ABC friday morning. The issue turned out to be worse than we originally thought. The guys kept me informed every step of the way. They were all super friendly, as well. They got the parts in and the truck fixed the next afternoon. I will absolutely be going back there.
Quick and very professional! I walked in and was met with courtesy and great attitudes. Everything is explained and fast!
Honestly one of the most helpful places I’ve ever been they care for the costumers and I’m thankful I came here he steered me in the right direction to get my car fixed for free great guys i really appreciate them
Super fast service and everyone there was very honest with pricing and didnt try to get more money out of us unlike other places I have been to. Will continue to come back for any other repairs I need from now on!
This place is amazing! John was incredibly helpful, upfront and honest. They are military friendly as well. I wont go anywhere else except ABC on Mayport Rd!
John and Allan did a great job on repairing my daughters driver side door. The paint job was excellent. Couldnt ask for a better job. You guys do great work.
Been using this place for many years !If you want honest and dependable work, this is the place to go! Keep up the great work guys!
Great and quick work, the best prices youll find anywhere close. Friendly and informative as well.
Will be back & recommending.
Absolutely hated it. They were very rude about simple questions just because we called them out on the fact they tried to charge us twice as much as the job called for. The owner yelled at me for asking about a oil pan gasket, and they complained the entire time just because we bought our own parts, they tried to charge me for removing parts that my car didnt even have after fighting with me over if my car was four wheel drive or not. (I believe I know my own vehicle) they didnt finish the job on time what so ever. And when went up to look at it (after they called us too) and the guy yelled at the mechanic in front of us for fixing a part that he wanted us to replace.We paid for the job in full (even though way over priced) and then when our neighbor picked it up for us he told our neighbor we owed him money!
Lied about service. Charged me $200 and took 2 days to fix a loose negative battery terminal cable which failed again in less than 2 months. When asked about it, gave me the run around and said I needed to bring it back in. Also if you go, get ready for a speech about government conspiracy, he has his facts straight it could be 200 or 2000, I dont know which .... Maybe thats why you didnt fix my car, could be 12 or 120 volts, I dont know which. Clown. Ill never go back. Also had the nerve to ask me ( when I said it wouldnt start ) did it have gas in it? Im a 48 year old man and youre gonna ask me if the car had any fuel? Cmon man.
My vehicle went from dead in the driveway to back on the street driving in one afternoon! Excellent customer service! Will be coming back here for all future car work.
Very happy with the job done on our truck. Friendly, knowledgeable and professional.
Great service, great price, great environment, highly recommend.
I put my car in before xmas. They didnt contact me w an estimate until Feb... The same month they put a mechanical lien on my car saying they didnt think I was coming back for it which is very stereotypical. They sent my car to auction the same date the income tax were released since I couldnt make payments previously. My personal belongings are still in the vehicle, they wont release any info and i.m willing to pay for my car still. No bill of sale on whether they made a profit or if they owe me money. Call and spoke w the finance lady and she told me she was busy food shopping w her grandson during working hours. One star because he lowered the cost of maintenance...
Been coming here for a couple yrs, because of great price and good service. But today stood out. I come in for a standard oil change, as usual, about $30-$40. Waited almost 2hrs, I wasnt the first car. (No problem). Ended up being charged $92 and told i asked for full synthetic service. Dude never asked me what type of oil change, my car is in the system, so I figured he went by what I always get. So i asked how am I being charged $92, ivw never spent more than $40 here? He said you said you wanted synthetic service. I said, so I waited almost 2hrs and youre charging me for a service I didnt ask you for? He said, its only been 30mins, you got here at 9 and its 938. I said dude its 1038! He said, well, I looked it up, and it recommends synthetic for your car. I DIDNT ASK FOR THAT. He got me. I paid, I mean what can i do. But they lost a loyal customer. I can handle a mistake, but dont lie to my face.Not to mention, I was in my navy uniform and he didnt have the decency to give me my military discount thats standard.
Outstanding service. John is very friendly and knowledgeable. Definitely recommend!
Great customer service! Always friendly and helpful, also great prices!
Very kind, great service, and timelyDefinitely making this my go to auto care place
John is great - honest about whats going on with your vehicle, runs fair prices, favorable for military, and is always ready to give you a detailed answer to what you ought to expect about a repair/issue you are having.
After an accident they were able to get my car back to me in less than a week, and it looks as good as new. Friendly and honest guys!
A+ Service, prices are good, very friendly and understanding! Ill explain. At 5pm on friday I brought them my VW Golf R after my hobby shop front brake and rotor job, they put it on a lift, diagnosed I had been sent the wrong brake pads. They ordered the new pair and kept my car overnight to install the new pads first thing in the AM. They were sent the wrong pads aswell but obviously recognized it and then the manager spent 3 hrs on the phone helping me find these specialty pads locally, otherwise I would have had to wait till Tuesday before I got my car back. Its 1:45 By the time I picked them up and get back to the shop and they close at 2 on Saturdays. Needless to say they stayed late finished up and made sure I was good to go. They kept my car overnight, stayed late on saturday, went above and beyond in my opinion to locate pads in the area for pick up and I paid less than what both front and rear pads cost me together. I will be taking my car to ABC from now on if I cannot do the job myself because they are priced well, a friendly local business that also takes care of vets like myself.
Come here anytime I need any work on my car! Staff are amazing! Unparalleled customer service!
**PLEASE READ ALL THE WAY THROUGH**Back when I was in my early 20s they did not have Google Reviews. I filed a complaint with the BBB and it went on his record. The owner refused to respond. Our family got screwed over twice by this company. We had just spend too many years in between repairs that we forgot they were the ones who screwed us over. I will only speak on my experience there and not my mothers.My brother said that I could have his car if I got it fixed. He said the gear shifts were not working but everything else should be okay. I thought, great, I really need one.I got the car towed there and told them I wasnt sure of all the problems but my brother said there was something wrong with the gears for sure.They come and tell us the car is all ready to go and I see they have it parked ready to drive out (deception).I was very young at the time and didnt have a man with me and just believed them when he said its running, fixed and ready to go.He said, Lets go get your payment. I went in and paid.Here are your keys. (knowing full well that car wasnt going anywhere.)I went out to the car and couldnt get it to move an inch. Car was still broken.I went back in and told him the car wasnt working. He said, Oh, there must be something else wrong with it. You will have to pay more money or we keep your car.I didnt have any more money. He ended up keeping my car.Now, my issue wasnt that there might have been something else wrong with the car, that kind of stuff happens. My issue was the deception. You are supposed to run and test drive a car for a while and at least start it up multiple times before handing it back to the customer. Also, he did not tell me anything about what repairs he was doing or do a diagnostic and ask if I wanted them done, as I see someone else in his reviews has stated. I think they dragged my car out there fully knowing it could not drive and got payment....as a matter of fact I know it.I told him I wanted my money back and refused and yelled at me and told me to get off of his property. I was NOT yelling at the time. He totally was yelling at a 20 year old girl by herself. So yes, when HE started yelling at me, I yelled back and was crying.THIS IS THE KICKER: He indicated that someone like me wasnt going to pay unless he did it the way he did it.What did that mean? Im not sure. Someone black? Someone who looks poor? Im not sure. But I was in college at the time and did not have money to waste. I had no intentions of screwing anyone over I just wanted things done the correct way.Its funny. I own a business now that I am mid 30s similar to his business, where we have technicians and I would NEVER act like this towards a customer under any circumstances, much less a young girl on her own. Shows you the type of man running this company.He feeds off of the Navy population who moves in and out of there constantly. He always has a fresh, new group ready to go.By the way did I mention he did something similar to my mom years before this! She couldnt believe I told her I went to that place. She said Why didnt you ask me??
John is a awesome technician and has made some great changes to improve the garage.
Ive always gotten my oil service here and never have to wait long. The prices are affordable and honestly the best Ive come across.
They were very friendly and helpful even though I had procrastinated getting my car in and needed help at the last minute! I highly recommend them.
Took me in and helped me with my car troubles immediately and even gave me advice on how to keep it fixed. Highly recommend this place
This was my first time here and I will without a doubt return and refer friends. The owner was so incredibly helpful and knows exactly what hes doing.
Excelente costumer service and outstanding mechanic.
Fast and grate job at good price
Very helpful raplacig the brakes on my car, best price in the area
John is a great guy that isnt just out to make a quick buck. He went above and beyond to provide details of his findings. We will be using his shop for all of our future Auto service needs.
Great honest service highly recommend
Great service, great people, and very quick on repairs.
Really cheap oil change and good services!
Only place I come. Amazing service!
Extremely nice people, fast and affordable.
Great service, always helpful and discounted the price.
I took my one ton pickup to the shop because of a noise coming from under the truck. John found a bolt had come out of the universal joint. They replaced parts as needed put it all back together and got me back on the road. I would be glad to take any vehicle there for them to repair.
Outstanding customer service
Honest, caring and dependable service
Saw my tires needed air and added it without me asking!
Honest