The biggest and best thing to me is honesty. Quality Tire does NOT tell you of bogus things you need done to your car or truck. You go there for anything and its done as expeditiously as possible, no unnecessary repairs and their pricing is reasonable.........AND they do military discount.......WAT YO GO QUALITY TIRE
Great atmosphere with knowledgeable and kind employees. Waiting area is comfortable and even have free drinks and snacks.
Excellent service great tires.a little high compared to on-line pricing.
I cannot say enough about the amazing customer service!! Never disappoints and many times theyve gone over and beyond to take care of me. Thats why I exclusively do business with Quality Tire. Thank you Josh and your mechanic who stayed late to repair my tire and give me peace of mind thats Im safe driving!!
I will never take my car anywhere else they are very friendly and care about there customers. I had to get a new tire today and they close at 5 I was late getting off work and they waited until 530 for me to get there to pick up my car. I live in Memphis but work in Atoka and will be a forever customer. Thank you Quality Tire yall are the best!!!
Great service, very helpful staff, comfortable surroundings. I will definitely be using them again.
I ordered a set of tires from here on March 12. The guy behind the counter told me the computer said they would be in that Monday, but will probably be Tuesday or Wednesday because they were backed up. He said he would call to let me know when they came in. I waited until the following Friday (March 19) to call and check the status of them. The lady on the phone said she had to check her tire sheet, and would call me back when she finds them to let me know the status. Never got a call back. Called Saturday morning (March 20), and another lady told me that 2 of the 4 were in, and that they would let me know when the other 2 arrived. Waited another week. Called Saturday morning (March 27) and the guy told me that they had 2 there the whole time, and were waiting on the other 2, but they were in. So they had all 4. I asked if he could visually check to make sure all 4 are there before I drop my truck off. He said he would go look right now, and give me a call right back. For the third time, no one ever called back. Terrible customer service. I went there because they had good reviews, and was recommended by a friend, but that place is HORRIBLE. Ended up going to Tate Bros in Millington. They got me the same tires ordered and installed THE NEXT DAY. Highly recommend them over Quality Tire.
Pretty good. & great staff
Amazing service & customer care! I will use Quality Tire in Munford for all my vehicle needs!
Quality Tire didnt have my tire in stock. They ordered one to be delivered the next day. When I came back the next day to get my tire on...it was the wrong tire. Josh stepped in and got the right tire in that same day and gave me a fantastic deal! Kudos to Josh!I highly recommend them! Perfect Customer Service!
Team did an outstanding job installing lift kit, rims and tires. Very professional and personable throughout the process. Quick turn around ordering and installing.
Nice people, good prices, great service
I was told that my car would be ready by Monday after dropping it off Saturday morning for a front wheel bearing replacement and replacement of a vehicle output speed sensor and these two jobs should only take an experienced mechanic 2.5 hours to complete but it’s now Tuesday. Quality Tire was very prompt to get me a quote and have me bring my vehicle in for service but it does not seem they’re very quick at making repairs. Quality Tire does appear to be a busy place but again it should not take you more than a day to make the two repairs that I was told would be completed by Monday. I’ll update my review once I receive my repaired vehicle and they tell me why the repair was delayed beyond what was provided to me at the time of receiving my quote.Update: Took 4 days for them to repair a front wheel bearing. This place has terrible time management skills. The repair was done properly but I will never bring another vehicle of mine to this place.
Always have a good experience and they do quality work
Decrepit is how I would describe their sense of urgency. They make Walmart look like a Jiffy Lube. Arrived at 8:25 am, 2 cars in bay with no others waiting, was told 30 minutes for an oil change. Employees coming in and out of garage area cutting up with each other constantly as new customers arrive. At 9:05 my truck still sat in the parking lot as they pull one in that arrived 15 minutes after I did. I told them to retrieve my keys and I left. If you’ve got all day to loiter, this is the place for you. Never again.
Went in for an alignment and mount a set of tires I had already, took 4 hours and received every excuse they could think of, female staff was nice about it but male staff was like “that how it goes sometimes” followed with 5 reasons why it took them so long.
Top notch buisness. These guys put the PRO in professional.
I walked in this afternoon asking for a tire rotation. I have directional tires and that means that for a rotation, two of the tires have to be dismounted, swapped, and then installed on the opposite wheels. (The other two just move to the rear wheels) They accomplished the job and were very courteous. The results? My car drives and handles better. The ride is as smooth as wet ice. Originally, my wheels and tires were mounted and balanced by a competitor in Atoka, TN and clearly, they didnt get it right. Quality tire fixed me up right and I really appreciate it. It was a long wait but, the wait was worth every minute.
I have always been very helpful and nice I had a leak in tire and they helped me fix it at no charge
Great customer service...will definitely return.
Called and asked how long wait time was to get 2 tires mounted and balanced. They told me would be taken back within 30 minutes. 2 hrs later Im still waiting for it to be taken back. Will never come here again
Just got my tire patched and recieved great service. I highly recommend them. They also support our military really well. Take you vehicles to them for any work. Thank you Quality Tire.
Very professional, great quality work!
Wonderful people and wonderful customer service! Will never go anywhere else for my car needs!
Very excellent service. Helped me to feel safer while driving.
Man I tell you what, quality tire showed out today.........I’ve been doing business with them while working for Dr. English @ EVC for the past three years, everything from oil changes to me walking in and them asking. “Did you pop another tire” 😂. Very nice people to deal with who you feel like you know on a personal level almost right away. Always have received the best service. Today when I picked my vehicle up from an oil change I was very surprised to say the least. They had told me pretty much thank you for the business I had given them as well in a way I sure didn’t expect...... thank you guys, I really appreciate it, y’all have been awesome 😊 and it’s been a pleasure doing business with ya!
Wife took her car here for a routine oil change after five other places turned her away. They were amazingly nice, helpful, fast, and even rotated her tires for her. She said this will be our new go-to place, and based on how highly she spoke of these people, Im inclined to agree
Awesome company for a great price! Called them for a towing service at 10 am today, talked to Sarah and she gave me price gave me her drivers # in woo hoo its 10:30 am n the drivers here😊 Thank u Quality Tires for ur outstanding service!
I just moved down here and Im excited I found these guys. Great customer service, great prices, and they even have free snacks and drinks in their lobby area. Their waiting area and bathroom are very clean with reading options and music playing. I really cant say Ive had a better overall experience getting an oil change.
I love these guys. Top notch. Wish my business had guys this nice working there! Fair price, fast work, always happy to see you.
Awesome customer service!
Came in with a tire with what I thought was one hole, they found two before taking it to the back. Had them patched within an hour aired up back on the rim ready for me to get back to my van. Great service, nice shop, they have a bigger building opening up soon. It will be my new go to place for tires.
The best tire and customer service combo in the area.
Great crew in there in and out real quick
Great place
First time ever at this place. With my son getting some tires. Very nice people. Professional and everyone was very courteous and made sure you are taken care of. EXTREMELY busy on Friday afternoon. LOL!!!!!
Great selection, lower prices, and quick service. And friendly and helpful staff
Stopped in to get a tire fixed and it ended up taking most of the day, because the technician broke the key to my lock nuts. They did solve the situation but it took most of the day.
It was fairly quick both times I had my oil changed here, but I always feels super awkward over here. But I guess you pay for quality not comfort lol. Ill probably be going somewhere else next time.
We take all of our vehicles to Quality for tires & oil changes. They always have fast friendly service. On Saturday I recommend getting there early or having someone pick you up. Its a busy day for them, but they will get you taken care of.
Outstanding customer service! These good folks go out of their way to ensure your satisfaction. I truly believe this is the most reputable auto repair shop in West Tennessee.
My usual go to place was closed with no sign on the door, so I wasted that time. So I decided to go to Quality Tire in Munford to get the oil changed in my truck (wife driving)And to get an alignment on my Jeep. The oil change was quick. The alignment....I had to wait for a bit...but thats ok. Once in the guy working on my ole jeep had his work cut out for him. He finally got It aligned and I was on my way.
I am only sad that I can only give 5 stars this place deserves at least a hundred greatpeople Sarah and Brad exquisite highest recommendation
Amazing service
Great prices compared to what youd find in the big city. I was in and out getting a level kit installed with an alignment. Good work and polite staff. Definitely recommend!
Always kind to everyone who walks through their doors; they provide very thorough car maintenance.
Very friendly staff. Very accurate in time promised.
Dropped car of for oil change and tire rotation at 12:00. Returned at 5:00 and they haven’t even started on it. Very poor service.
Great people and service
We only take our vehicles here. They do great work and have honest prices. we have bought our tires from them and have had them do several repairs at considerably less cost then the local auto dealers.
Been going to Quality tire since they first opened. They have always taken care of all my automotive needs and have taken the extra step to make sure all work is properly done. The staff and mechanics are top notch and go the extra mile.
Nice people. They offer snacks while you wait. Fast service and great prices.
Great people and they do great work. Everyone in the office is lovely and I am always pleased when I get my vehicle back. They are very reliable and trustworthy.
Great service friendly staff congrats on the new shop first class tire an mechanic shop
Had a screw in a tire, stopped by and they took care of it. Also had them rotate my tires while I was there. Fast and courteous as always.
Had a sudden and unexpected emergency. Got to shop after 3 pm and they finished repairs a little after 4 pm. Staff was courteous and explained what was needed. Cost of repairs was reasonable.
Great service and competitive prices. Turn around time is not quick on weekends, but worth the wait for the price. Family owned and operated.
Late last Thursday (3:30 pm) I was heading home and realized my truck had issues. Wheel hub assembly was going out and had a long drive on Friday. Theses guys went to work fast and got my truck fixed in a couple of hours. We always take my wifes truck there for tires and service. There isnt a better group of people in the tire business around here than Quality tire. Thanks again.
Honest, dont price gouge. They stand behind their work. Very nice people. Coustomer of four years.
Very knowlegable staff, honest hardworking people who get the job done and quick, will visit again for my automotive needs.
Been going here for years. Always trusted them to do a good job. This last time, they over inflated all 4 yires. One exploded 3 hours later at a childs birthday party. Went back to see what they would do. Was told it was not their problem since we didnt buy the tires from them. Said that the tires could be inflated to 85 psi!!! Door of truck said 50 psi. I think I will go anywhere else now. So will my whole family and all of my friends.
Very pleasant staff. Will recommend them to everyone
Love the staff they always work hard to diagnose the problem and get your vehicle back to you as soon as possible. Always friendly
Great folks with quality serviceWill gladly do business with them again!
Saved my weekend by fittng me in late afternoon on a Friday so I could get my breaks done on my tow rig so I can bring my boat back from the lake for the winter. Great friendly and knowledgeable people and exclent service and work for fair prices.
Great job done by the employees! Always give me great n fast service!
Great service. Awesome place to get great pricing for your tires
Quality Tire is a great shop and they do quality repairs at reasonable prices. Highly recommended.
I went to get a synthetic oil change and tire rotation on my car. It took a little over an hour and the place seemed busy. Staff was pleasant but barely interacted with me so I cannot say if they were nice or not. My car drove very stiff afterwards so I checked my air pressure which should be 32 psi. It was 45 psi on all 4 of my tires and that is the max for my set of tires! I was very upset no one told me that they did that and did not check the door of my car for the correct psi. I will not go back here again.
Awesome
Just called for towing and this guy said he didn’t have time to get to me. What a joke!
Great service, I will be using these guys again.
Great service, customer service driven, and quick to handle issues.
They always take real good care of me and my family.
Fast and courteous. BJ was especially helpful
I love doing business with these guys. They always provide excellent customer service.
Had a complete front end and brake work done back in December 2016. The upper ball joints were failing again and I brought it back. They replaced it with no questions. I know that anything man made will break so the fact that it failed after only 8 months is not that much of an issue. But rather that Quality Tire and Brake upheld their customer service standards. Thats customer service personified.
The staff is awesome and very informative. They are so nice!
Waited for 2 hours to have tires put on for they got done
Great service. They really care about their customers
I was referred, by a friend, to Quality Tire upon moving back to Tipton County, and they are very professional, helpful, friendly and reasonably priced. We wont take our two vehicles to anyone else.
Great experience! Nice staff
Weirdest experience ever. Tried making an appointment. The gentleman said hello then that was it. Sat in awkward silence for 5 minutes. So I went somewhere else.
Very helpful, and quick turnaround, good prices
My go to tire store. Locally owned & operated
They are top notch Christian people!! Very kind!
Very pleased with tha service!! Glad to have a professional tire shop in T-county!!!
Pricey but fast. Been coming here since they opened and will continue to so long as they stop over tightening lug nuts and price hiking.
Great local service place for your vehicle. Also provides lift kits, and other off-road accessories.
These folks do their best to satisfy the customer.
I was traveling through and noticed my tire pressure was low, so I pulled in to see if they could plug my tire.... they came out and looked at my tire and showed me how my tire was ripping along the seams, they quickly got me a new tire on and out the door....if I would have continued putting air in tire, I would have had a blow out on interstate...I previously stopped at another location prior to my trip and they didnt look.
Need a tire the friendly staff will hook you up
LET you know when they finish
Great service and very affordable
Good place to get tires
5 star service!!! They always treat me right.
I went in for a recheck of alignment and they made adjustments with no charge. Very friendly.
Excellent Staff and service