Great service. Jake and his team are the best!
They sell good used imports. They go through their vehicles thoroughly and fix what is needed before selling to customers. I bought an G37X from them, knowing they deal with mostly German Cars, which are more complex. I had no issues with that. The Infiniti I got from them is in immaculate shape! Would go back again one day 👍
Rennen has work on my cars for years. Ive always trusted their work. I do and would recommend them for schedule maintenance, repairs and sales. Great selection of cars for sale as well!
The only place I trust touching my Volkswagen mechanically! Bunch of straight shooters that dont take advantage of you or your wallet.I trust their knowledge and whole team.Thank you guys!
Have had an amazing experience with them! Got me everything I needed in a timely manner. They are very honest people and would recommend them to anybody!
Bought a Audi Q5 a year ago from Rennen and was due for an inspection sticker and an oil change and thought why not have Rennen do it! Very professional, great job by the employee and very impressed with their work, as I am with the car! Absolutely going back again!
Bought my new to me Audi A6 here no pressure easy going kind group of people. Small shops are the best. Worked with the owner and a mechanic. Was no different everyone was awesome and very accommodating.
Have had various work done to my GTI over the past few years. Great competitive rates, very knowledgeable, honest diagnoses, and most important work has always been done right. Will continue to use them and you should too.
Bought an audi Q7 from them, vehicle burns a quart of oil every 600 miles. Everytime it rains a new electrical button stops working and another starts. I watched them put an inspection sticker rear struts are smoked, tires were brand new.. not a huge deal. Biggest thing that got me. When I called about the electrical problems, the guy said, is it inspectable? [Which electrical buttons are not] and because there not he wouldnt help me even though it was in the 30 days of buying. Dude sold me a lemon
They are not your average used car dealership. They stand behind everything they sell. If you buy your vehicle there and need service, they discount the hourly rate. Their service is second to none!
Solid business 👏
There is just no better place to buy a VW/Audi in Maine. I have never worked with a dealer that takes such pride in what they sell... what they do... and the product itself. They are car folks. They love cars. Many dealers refer to cars as units, that is not the case here. I will never work with another dealer in Maine. I have bought 6 cars at Rennen in the last 5 years and I still browse their site at least once a week to potentially see my next car. While VW Audi is their specialty, they do carry a wide variety of cars and they service them all. Its a no brainer if you ask me.Had a large shop look at my daughters BMW, it had a broken coil spring. They estimated it to be an $1,100 fix. Rennen did the job for $350. I know what you are thinking, they had to of cut some corners. They didnt and I trust their workmanship over any large shop that just looks at a book to tell you how much a job should cost.Youre wasting your time at other dealers.
I have been taking my multiple owned Audis here for maintenance in excess of 12 years. With so many various places to choose from in the midst of the ever-convenient digital information era, theres a reason why I have stuck with the same place for over a decade. Simply put, Jake is a conscientious owner and he always makes sure you have had the full, professional Rennen experience when youre handed the keys. Whether youre buying a new vehicle or bringing it in for servicing or upgrades, Rennen Performance offers top notch mechanical work at great rates which correlates nicely with their friendly staff.
The Rennen team is excellent, professional and did a terrific job under time pressure.I was on a trip from NYC to Lewiston, Maine, with my manual 2003 Audi A4B6 and had experienced ongoing strong continuous vibration noises throughout the gears after shifting lower gears at high RPMs during acceleration on a highway ramp 120 miles south of Lewiston.Initially I went to the other Audi Repair in Auburn, but the evaluation there was poor, took 2 days, no diagnostic tools were used, and no test drive was done to check with me how the noise sounded that I was hearing. They did not even recognize the noise and could not tell what was going on, bust suggested that it would probably be safe to drive home.I remained concerned and drove over to Rennen Performance. The Owner and his mechanic listened very carefully to my description, checked it out immediately and testdrove the car with me. They diagnosed a possible problem with the clutch. The owner ordered the parts immediately overnight and despite an overbooked schedule on their side they fully repaired the car in 1.5 days given my desparation as a stranded traveller. Their diagnosis was correct: broken center rings of the clutch and worn bear ring [see images]. If driven any longer, this could have killed the transmission leaving me stranded somewhere on the way home.Outstanding service and Performance of the Rennen team. THANK YOU !
Doesnt get any better!
Had an oil cap pop off while driving. I went to every place imaginable to find a replacement cap to no luck. I found out about Rennen and drove over. The guy went above and beyond; he was able to find me a cap and barely charged me anything for it. I was desperate and this was the only place that didnt try to take advantage of me. Now that I know I will be coming back for maintenance etc. Really glad I found Rennen and I cannot thank them enough again.
Saw on Craigslist they had an add for a 2014 Passat with 99k miles listed at 7999. I go there and the owner proceeds to tell me the price is actually 9899. I show him the picture of the add with the 7999 price, showed him this is the car that has 99k miles and he tells me it’s not the right vehicle even when the proof is right in front of him. Tried to lie about it straight to my face Said that it was even a different color even when it wasn’t. Did the old classic bait and switch which is illegal by the way. Do not buy from this crook. Will be reaching out to my attorney.
Great place to buy a used car, fast friendly service. I looked at there website, saw a car, called about it, told them Id be there to test drive, had it ready for me when I arrived. Took an Audi quattro for a spin, came back, told them Id be back, called my credit union went back the next day made an offer, sold!!! Just like that. Love the car had one rust spot I noticed after purchasing, called back Diamond was great got it in and back to me, fixed right, in time to store for winter. Will be back for an SUV. Highly recommend them.
So far so good 👍
Thank God and every all other powerful forces in the Universe to have a competent and knowledgable Audi dealership here in Maine. Not only that but they are straight shooters and not Rip Off Artist as are so many companies today.All under the leadership of Jake....one hell of a Great Guy
Fantastic as always. Got my wifes car in for a sticker on short notice when it was practically a blizzard out. No complaints about it.
The most effortless car buying experience of my life. Jake was easy to work with and incredibly accommodating. Love the car and would buy from Rennen again in a second.
Great customer service, reasonable pricing, & turn around time for fixing a vehicle was great. Would definitely go back here!
I looked for a car for quite a while and settled on Rennen. They were straight forward and did what they said they would. I’ve become a service customer as well, getting all my maintenance done. I trust they will give the best price and service.
I own 2 Audis and this is the ONLY place I use to have any work or service done on them. They are affordable and their quality of service is second to none. Jake is always extremely helpful. If you own an Audi this is THE place to take it.
Rennen has worked on many of our vehicles they are knowledgeable and efficient group of guys who have always gone above and beyond for us. They are always fair with pricing out repairs performed and these repairs are always done in a timely manner. We highly recommend these guys if you are looking for an affordable knowledgeable technician for your Audi or VW product!
I am astonished there are so few reviews. Jake is one of the most honest and forthright business owners I know. I have done business with Jake and Rennen for more than a decade and a half and have never been steered wrong. Jake has always been kind and will give you the shirt off his back to make things right. Jake has gone out of his way to take care of me and has always done more than expected. In an industry where dishonestly is prevalent, you can trust Jake at Rennen.
If you own an Audi and are not already using these guys for service and repairs. .. Stop what you are doing and book your Audi in now. These guys are professional and very good on price. Can not recommend enough.
Very knowledgeable and honest repair shop and dealership! I was worried about finding a good repair shop for my Audi because Morong and other places similar are ridiculously over priced! I’m so happy to know that should something go wrong with my vehicle, I have a shop I can trust. Highly recommend!
Great service
Great cars and great service! I’ve replaced all my cars with cars from Rennen and I’m happy with all three! Rennen will always be my first choice
Jake is great! Always been able to help with any of my issues, definitely highly recommend rennen for anything.
I had the car in question towed to their lot after speaking with their receptionist, Diamond. The next day I called to check on the status of my car. She didnt even know it was there. After she found the car, I asked her to have the mechanic look over it because I was interested in buying it from a 3rd party private sale and wanted to know what work would need to be done to it to get it on the road and inspected. A few days later she called and quoted me $1800 for a timing chain and a few other minor issues. I gave the green light. After 4 days, I did not hear back and by this time it was Friday, so I called to check up. When I called, Diamond told me the car was ready. Surprised and pleased, I told her I would pick it up on Monday. I got a ride to the shop Monday morning (I live 45 min away mind you & went to this shop based off of a recommendation). when I got there, I paid and the mechanic handed me keys & said I think these are yours. I went to the lot and could not find the car. I went back inside and asked. The mechanic wandered around the lot looking for the car. he commented that this was not his job and he doesnt know where Diamond is. I patiently understood and gave him the benefit of the doubt. Eventually, he realized that the car that I had bought yesterday was still being worked on and wasnt ready. I remained calm and asked why, when, and how much. He said he didnt know and that I should have been called. Frustrated, I left and asked him to have Diamond call and update me before the end of day. At no point did he apologize, but simply blamed Diamond. Diamond called just before the end of the day. She told me it should be done tomorrow. I expressed my frustration to her because she told me the car was done and it was a waste of my time to get a ride 45 min both ways & that I had to Work, so I didnt know when I could make it back to the shop. she too did not offer an apology, but also blamed her co-worker. I found time later in the week to get the car. I spoke with the owner and expressed my dissatisfaction with his workers customer service and lack of care for the poor communication. he too did not offer an apology, but said how much he pays his mechanic to be through, but is too slow. clearly the lack of customer service comes from the top. I parted ways only to find out that the car had issues that this shop failed to find, but gave me a sticker anyways. the break lights were out, the driver side window doesnt roll down, the wiper fluid resivor doesnt hold fluid, the tires are shot, the suspension needed replacement.
Rennen Performance always provides quality work at a fair price. Highly recommend.
They sold me a nice jetta but didnt include the socket to remove the one special antitheft nut on each wheel . not a big deal but the fellow who answered the phone when i called totally blew me off like an imbisil and told me to see a dealer or drive the 230 mi. back to them (rather than send me one)and they could remove them. Nice car but not a happy customer at this pointRoss &missy LawrenceEastport maine
Great place to do business with. Very nice people.
I have been getting work done on my VW/Audi and BMW by Jake and the guys at Rennen for about 6-7 years. They are the ONLY VW/Audi shop in the state that I would even consider using at this point ... its helpful to go to someone that works on one make exclusively as they are infinitely more familiar with the particular issues of these cars.In January I found myself in need of a second car, so I purchased a 2003 Passat Wagon from Rennen: Buying a used VW from a VW specialist just seemed to make sense to me, as I knew that it would be inspected by someone who I trusted, and actually knew what they were looking at ... not some random moron.So far, 7 months later, the car has been flawless for me, save one random control arm developing play (5mo after purchase - on a 120,000mile car, after a Maine winter) - so this was not a surprise, issue or in any way an expensive fix - all the same, Rennen took care of me with this.Whether its a used car, or just VW/Audi service, I would recommend Jake/Rennen to ANYONE.Thanks guys!-Taber
Excellent customer service .If you purchase a veichcle from them the labor for services is 45 an hour .
Good people, great service, and affordable pricing. Very satisfied with the level of service and attention while correctly diagnosing my vehicle that two other shops largely misdiagnosed.
Jake and Justin know there stuff. Highly recommend these guys
Best place to get a vw audi fixed locally
Awesome as always......
Been coming here for years now. Cant beat the service and knowledge when it comes to Audi and VW vehicles.
Got my car in to fix am issue for travel this weekend😁.
Had past problems are now looking over the car and willing to go the extra mile in order to assure the car runs and are helping with every step of the way. Thank You Rennen Auto...
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