Great staff, great service. The team at M45 is very knowledgeable, honest and friendly. This is a big deal to me since no one wants to walk into a shop and feel like someone is trying to take advantage of you. You want to feel like your getting a fair price on the work you need done. These guys do that and beyond! No pressure for anything and explain a few different scenarios depending on your budget. Need work on a Subaru, go to M45
M45 has helped me twice now. Once with an early-worn clutch due to previous owner’s driving, and recently with diagnosing a wheel bearing problem. I’m used to hearing a different sound present with wheel bearing issues. I was absolutely stumped. But the guys at M45 were on it! Noise is now gone, thanks guys!
Awesome place! Superior customer service! Above the rest!😁👍
Took amazing care of me today on a timing belt service, was on time, on quote price and good communication.
I just want to start off by saying that I am thoroughly unimpressed with M45s work I brought my car to them about a month and a half ago to do some fixes and check up work on my subaru I went into the guys at M45 and listed the things that needed fixing on my car the sunroof, the back door latch and my rear driver side door locking system it would occasionally lock and sometimes wouldnt. Then I asked the too look motor to see if there was any problem with it because everytime I would go to start my car no matter the weather hot or cold it would sit there and take a long time to turn over I knew that wasnt normal for my car because it had just started doing that. So I left my car there for a week and when I got it back they said there was nothing wrong with the rear driver side door and they couldnt find an issue when it was still doing the same thing that it was doing when I dropped it off to them I looked at the invoice that they had given me and they charged me a fee for not doing a single thing to fix it the back door latch the plastic on the back of the car is falling off and my windshield wiper was put on backwards so it was wiping the back of my car instead of my window and I noticed that after I got home with my car so I took it back a couple days later to fix both of those things and they only fixed the easiest thing which was the windshield wiper and then charged me twice for something that they had messed up while working on my car the first time. The sunroof was fixed which was the only thing that they did good. But now a few months later after I asked them to take a look at my motor they same stuttering happened and my check engine is on I just wanted to say that I will never recommend this place to anyone and the amount of effort those guys put into their jobs is absolutely terrible I will be finding a new place to fix my car.
Truly Subaru Geniuses! Ive gone other places that claim to specialize in Subarus with my Outback and they have no where near the expertise or experience available at M45.
Although my car is still being inspected and rebuilt by them, doing a new staged block and the works.I had an aftermarket maintenance warranty which covered an entirely new block and all the labor that goes with that kind of replacement. Although they hadn’t worked with my warranty company before they got me the best bang for my buck and got them to cover $6000 in repairs.I will from now on be taking my vehicle to m45 exclusively because they explain things very well, make sure to update me often with what’s going on and have overall been great. Can’t wait to see what they do with my baby
Subaru SpecialistsIf that’s not enough for you to know, this shop does it all to Subaru’s, from my ski resort transporter to high performance enthusiast street/track super Subie. From the guys at the desks in the office to mechanics and onsite machinist with full machine shop. You can only go wrong if you don’t go to M45 Automotive for all your Subaru service and repairs. I drive 100+ miles to get my 2000 Subaru Forester serviced at M45. You will too once you experience the high quality and pleasant no nonsense at M45 Automotive. Tell them Dan sent you and receive a free license plate frame so all other Subaru owners will recognize your love for your Subaru.
The crew at M45 Automotive is top notch! I won’t hesitate to bring my car back in the future. Thanks for the great customer service and quick turnaround.
I brought my car there thinking I had boost issues, and they checked it out and said everything was fine and didn’t charge me anything. An honest business, will be bringing my car back here for sure!
First off, the work here is solid,I trust them with the work they do, with that being said the rest of the review is about the process I went through, pricing and my opinion.To contact M45 you have to call and speak with someone who makes the appointment. They are not the ones who will actually work on your car. The issue with this is they have to relay to you the information from the mechanic.Ended up breaking a bolt after installed a new fuel pump and was tightening it down.Mistakes happen. Called M45 and asked them if they do repairs for this, guy on the phone said yes. I said okay when can I be seen, I need to be seen ASAP Im leaking gas. He said soonest was a week from today. I was hoping he would of said just come by, as other reviews have said they had same day appointments,but thats fine.I said okay do you need anymore information, I have pictures. He said no but you can show them when you come in.I also figured while Im up there Id get my other parts I was going to install myself done. Cobb Flex fuel sensor and Cobb electronic boost controller. Also new NGK spark plugs. Simple installs but didnt want to make an 8 hour trip out of it. 2 hours to drop off two hours come back, install parts then 2 hours back etc..So day before my appointment I drive up to drop off my car since my appointment is at 8am next day. Talk to Wade and he ask has anyone given you an estimate I said no, so he gets all my information and goes over the estimate.I found it odd that I was being charged $70.00 to diagnose when the problem was the broken bolt that needed to be fixed or replace, nothing to diagnose, also other reviews have stated that they had an issue with suspected boost leak and they looked free of charge, but I understand its a business and nothing is free. All the parts except the sparkplug I purchased from them. So he said he will warranty the parts but not the Spark plugs since I didnt buy them there. Also in the break down it doesnt show how much labor they charge, so not sure if they charge a flat fee depending on part or if the costs break down per hour of labor. I asked for a copy but he said he will give a copy when I come pick up the car. I said okay. Next day they called me and told me the whole gas tank needs to be replaced, which I knew was a possibility. I just wish I would of been able to speak to the mechanic before hand as they could of told me if they have done this type of repair before or they always have to replace gas tank. This place only usually works on Subaru so they should know right away. Which is why I took it to this place, I figured if anyone could fix it, its them. So I was irritated a little about the $70 charge but again this is a business so I understand. Gave them a call friday morning for an update Spoke with John, he said they just got the part in or are getting it today and would give me a call later this afternoon to let me know. Got a call from John to let me know they just got the tank in and are aiming for Tuesday to be done. Called monday before they closed to find out if Id be picking up my car, spoke to Wade who said now its looking like friday. Said there is a couple cars in front of me and they are aiming for friday now. Not sure why it went from Tuesday to Friday but was told the part didnt get in till Friday afternoon, so guess some other cars are getting worked on before mine, guess they are backed up. Just sucks thinking your going to get it back then it gets delayed another week. Especially since you try to plan around work and arrangements for a ride up there to pick it up. So now I wait and hopefully will get my car back this week running smoothly. Got a call Thursday from Wade that my car is ready to pick up.Picked up my car spoke to the Tuner Travis which waited for me to explain the new tune, Ill post a separate review on Snail performance. Total cost of repair and install was $2668.30. Overall happy with the work, just wish the pricing was more transparent with hours they charge for labor or if its per item for install.
I was having some issues when I would accelerate my car would sound like it was losing boost and it idled funny. So I decided to reach out to M45, they were professional and proactive in getting me an appointment. They explained what they were looking for and that they would call me if anything changed.After dropping my car off they found the boost leak and were able to address it. They did a once over on my car and found that I needed an oil change as well as recommended that I have my spark plugs checked as the car was reaching the life of the original ones. In finding these things the car started to over boost and acted like it was misfiring. Come to find that the map the original owner installed was not right and it was causing my car to over spool the turbo and so they wrote down everything I needed to address it and maybe I bought a part or two extra to make it more fun.But all in all they took the time needed to address each issue kept me informed and aware of every step of the process. I currently live in Reno, NV and I will never question the drive to go and visit this amazing crew at M45.Thank you so much for everything! I couldn’t be happier with the quality of work!
M45 is the best mechanic shop to take any Subaru too. The whole staff is very honest and up front. I wouldnt dream of going anywhere else. Just remember you get what you pay for. And here you get excellence.
M45 is the one and only shop to bring your Subaru for repairs and performance tuning. Tony and Troy are the best guys to work and to talk to. They are very professional and knowledgeable in what will be best for your car. If you love your car like you love your Kids then dont go else where. When any issue comes up they are quick to find the issue and to diagnose the issue.
Best there is period! I only trust my car with M45 and I drive 2hrs to see them. Great guys and great work!
Very professional and got right to the root cause and for a decent price too!
The guys at M45 are the best at what they do. Friendly and most of all helpful and honest. I will not take my car to anyone else.
Always the best group of guys, top notch service, and professional prices. The best Subaru spot to get work done.
As always, TOP Notch! Just in for a simple oil change, they met me at my car when I drove up n had me back on the road in no time. No one else touches my car. Thanks guys.
Troy and the staff at M45 are super helpful! I trust them to give me honest information, and they do quality work every time! Thanks for working with such integrity M45, I appreciate the effort.
The staff and service advisors were helpful and did a great job on my Subaru
Tony - The owner really knows his stuff. Hes got more Mechanics Awards then I knew existed.Very nice CLEAN place.
They are the best hands down. Troy is on point and they have definitely built my trust. Best Shop In the business and I highly recommend them to anyone who owns a Subaru.
M45 automotive is top quality. Every knowledgeable, great customer experience, and honest. I have taken my Subaru to M45 several times for various issues from a cracked radiator to rebuilding the transmission. Every time the staff has taken the time to explain the issue, even taking back into the shop to show me the cause. Recently, I took my car into M45, and the car malfunction was ultimately my fault (I forgot to put back in the gas cap which caused the car to enter limp-home-mode.), M45 was honest about the situation. It was an expensive gas cap replacement, but well worth the honestly.
Best place to bring your Subaru!!
Do you believe that its impossible to feel warm and fuzzy about your auto mechanic? Try M45 and let Tony, Troy, and Dennis change your outlook! Let them blow your mind!We love them so much that when it comes time to buy a new car were gonna get a Subaru just so we dont have to break up with them.
I have been using Tonys shop for about 10 years and have only good things to say about M45.* He has always been accurate with diagnosis and there has never been misses from his prognosis with my Forrester.* He has always given me very fair treatment and the shop has always been willing to go beyond to help me out. One time I was dropping a part off at the shop when my old Ford pickup wouldnt re-start. He was able to diagnose the problem immediately and lend me the tools to fix it even though obviously he wasnt under any obligation to work on Fords.* My car is now cruising through 300K miles under his shops guidance.
Always great work and start on it as soon as I get there.
Great service and staff is very professional. Shop is clean and organized. Tony is fair and honest - lets me know if there is anything wrong but doesnt give a hard sell. Will let me know how long I have before the repair needs to be done. Wouldnt take my Subaru anywhere else.
For reliable service on ANY generation Subaru you cannot do better than M45. I have not been back to the dealership for service on my 2011 Impreza since I found them. Fast, friendly and knowledgeable, they are an inexpensive alternative to the time and money spent at any dealership. The best part is, they let me know of upcoming necessary maintenance as its needed, not based purely on mileage as the dealership does!
I highly recommend M45 they do an excellent job!
M45 is the BEST! Finding a good mechanic who is honest is difficult to find. If you are in the greater Auburn Area and arent going to M45 with your Subaru, you are blowing it.
M45 is awesome! Tony is the most honest mechanic I have ever taken my car to. Hes been our Subaru mechanic for the last six years. Recently, we had problems after an accident and Tony took a look at our outback. We knew we could trust him because he had never over charged us and hes always fixed the car. We are grateful to M45. Go to the guys at M45!
Great Subaru shop. Extremely clean work area and friendly, knowledgeable staff and of course Travis is an amazing tuner.
I feel safe and satisfied taking my Subaru to M45. The staff is professional and understanding. I had a problem with my door latch this morning. My door would not close. I dropped by and it is fixed now!
These guys are superb. It is not easy to find both a skilled and trustworthy shop, but M45 delivers. I have nothing but positive things to say about the repairs they have done on my 04 STi.
Huge relief finding this shop! After several years of trying to diagnose check engine light & spending multiple thousands of dollars at the dealership and various shops in Reno, Las Vegas & Auburn. Tony at M45 found the problem no one at more than at least 9 different shops couldnt diagnose on my 98 Legacy. I feel like I found a doctor I can trust thats honest and reasonable that takes the time and effort to find out whats really going on. I would not hesitate to drive hundreds of miles to not have to worry about getting ripped off at another shop! I wish every business I went to operated like this one.
M45 is known very well amongst the subie community because they are good at what they do. They arent out to gouge anyone they love what they do and the community they are involved in. Cant say enough good things about them.
Took my 2015 STI in to get my oil pressure and air fuel ratio gauges installed. Making the appointment on the phone with Troy was super easy and straight forward he was knowledgeable and nice. Then when I took the car in met Troy and the owner Tony in person super cool guys, I hung around in their chill waiting/office room until the job was done. Once it was all set Troy, Tony and the Tech who did the work and walked me through it but I didnt get his name, still he was awesome (super clean work) were all as excited as I was to get my set up done. That adds to the overall great experience for me . Thanks M45 automotive
Tony is more than a mechanic, he is a veritable craftsman when it comes to Subarus. I have been taking my car to his shop for some time now because theyre honest and do good work. If youre looking for machine shop work, this is the place also.
Im sooo happy I found Tony & M45 Automotive. 😄 They did a great job on my 2003 Forester, 5 speed. 🚗 I was able to get it in when I needed to and back when I wanted it. 📅 All for over 💲1,500.00 less than the next estimate I got. Tony kept me well informed what was going on, what was found wrong, and what he recommended needed to be done on a daily basis. I was never left wondering what if. My bill was exactly what was originally quoted plus the extras I approved to be added on. There were NO HIDDEN CHARGES. PLUS all of their work is covered by a 2 year warranty. Ladies, I t-o-t-a-l-l-y recommend that if you need work done on your Subaru, dont hesitate to give Tony at M45 Automotive a call. You wont be sorry. All they work on are Subarss, so they know what theyre doing. Heres another 5 star review. Hes sure rackn them up! ⭐⭐⭐⭐⭐😄⭐⭐⭐⭐⭐👲⭐⭐⭐⭐⭐😄⭐⭐⭐⭐⭐👲⭐⭐⭐⭐⭐
Trustworthy and fast subaru specialists!
Myself and my 99 legacy swap loves this shop, tuned by Travis at 🐌 performance, nothing but love for this place and all the amazing people and tools they have.
I was working in the area when my transmission went out on a Wednesday evening. Friday night I needed to drive myself back home 500 miles. Called multiple shops in the area Thursday morning and no one could help me out. I didnt realize I was just getting lucky. Called M45, explained my situation and they got me right in. The car was already on a lift and getting worked on before I could give my information to the service writer. The shop was absolutely spotless by the way. One and a half days later I had a freshly rebuilt transmission. That was almost two years ago and I have not had one issue with it. Top notch shop.
Tony the owner is the Best, if you have a Subaru and need ANYTHING, M45 is definitely the place to go. My recommendation is extremely high .
One of the best tuners in the west resides in M45; Snail Performance
Ten out of ten, would bang again.But seriously, guys at M45 know their stuff, the owner has been working on Subarus for decades.
My Subaru is well taken care of!! Highly recommend!
Best Subaru shop in the area!!
Thank you for rebuilding my engine
I would not take my Imprza anywhere else.
We had an issue with the passenger seatbelt on our Outback & they fixed it right away!!
Excellent service, great people
Only place where I take my Subaru!