Great dealership! I didnt feel pressured into a sale. No scripted dealer sales pitches. They listened to my concerns and took steps to make sure I was satisfied with my purchase. I felt as though them making a sale was second to my satisfaction. Most dealers drop the friendly act once the sale is made, but K & R Auto stayed friendly and personable throughout our time on their lot. I know dealers are there to make sales and money, but I really felt my satisfaction was their priority. I am very pleased with my experience with K & R Auto.
No pressure, accommodating and supportive through process. Best experience I have had buying a used car. Walked my daughter through- great learning experience. Thank you!
Great experience! They were able to show me vehicles in my price range and the process of buying was quick and easy! They answered all of our questions. It was easy to see the team genuinely cares about the quality of the cars they are selling, giving the customer peace of mind.
We were able to do a good deal thanks to Kieth and the crew working hard behind the curtain to make a low interest loan for a 2015 Silverado with all the bells and whistles you would ever want! No pressure just working hard to get a deal at what we needed price wise! I recommend them again!. Thanks guys!
Very easy to buy from. Nice Selection of newer cars and SUVs. Our sale person Mack, was wonderful . Much better to buy from then the larger car dealers. Interest rate was very low. Deal was completed in about an hour.Thanks Mack!
Keith did an amazing job to get us into a car that fit what a very picky teenager would want for a car. Keith had great patience and it paid off. She loves it!!!
Nice place, good poeple. Had a good experience with them.
K & R was welcoming and professional in helping us by a used truck. Met several people including the owner. Our primary sales guy was Teddy who was helpful and professional without being pushy. He got the truck ready quickly and made it easy for us since we had a two hour drive.
Teddy helped out my wife and I. He was super low pressure sales and was more interested in getting, my wife especially, into the right car for her, not the car that would make him more commission. This was incredibly appreciated!The entire process was beyond smooth. In a 3 hour window we went from walking in hoping that wed find some vehicles to test out all the way to driving off the lot in a new vehicle and trading in our old vehicle. Tons of lenders available through their finance department and theyll get basically anyone approved.All the vehicles there were top notch. Clean, well organized lot. Vehicles are all solid quality even if some of them are over 100k miles. Plenty of super low mile vehicles as well to look from. They had everything from smaller commuter type vehicles to an excellent selection of trucks, SUVs, and some awesome Jeep Wranglers.Great place!!!
We stopped by to look at vehicles. We got to drive some to see how they were. We then got to find out about a loan. By the end of the day, we were able to purchase the vehicle! It was so awesome!
10/10 recommend K&R. I went in with a truck in mind. Needless to say they helped me find a better deal on a better truck ! Rob( the salesman ) & his team members were super nice & friendly ! Again 10/10 recommend !
I love the selection and care that goes into their vehicles. I have bought several vehicles from them and they have worked out well. Always friendly customer service. Christopher Rose went out of his way to get me a great deal on my new truck. Love it! Thank you so much K and R for quality and service I can trust!
We were able to go in this morning and leave with a new car this afternoon! The process was so simple and the staff were very helpful and willing to work with us.
Bought a 2008 Chevrolet Silverado March 2019. They told us how the check engine light was on due to a leak. But it was fixed. I was then told if it had come on again to call in the 30 day time period. It turned on once again i went down and instead of looking further into the problem they just shut the light off. Once again it turned on but i didnt bother with complaing again as i live a hour and half away.Found out a year later April 2020 that K and R had sold it to me with a BROKEN frame! They fooled us because it was undercoated. Had 2 different shops tell me the damage had not been done in just a 1 years time. I took it off the road to get fixed took over 8 months to even get someone to start working on it.Extremely disappointed!!
Chris Rose helped me through every aspect of finding the RIGHT car for me.From the test drive to helping to satisfy the purchase and even followed me to return my rental car all while following CDC protocols in the most sanitary way!I wish all businesses operated as smoothly as K&R!!I LOVE MY NEW CAR!!!I will definitely recommend K&R auto to anyone I know looking for a quality experience while shopping for a car.Thank you Chris!Great job Sir!!
Teddy was a pleasure to work with as we were deciding on a car. He answered all of our questions. We decided on a car that needed a couple of fixes and he handed those for us. I recommend K&R and we definitely recommend you ask for Teddy.
Great place to shop for a new car. Was approached immediately by a salesman who was a fellow XC90 enthusiast which made me feel very welcome. Would definitely recommend.
Amazing people. Keith and John made the buying process easy and have been accommodating since.
Great inventory, and Mac took his time and found exactly what I was looking for. Would definitely recommend!
Great experience with Chris today. I had been searching for a new truck for a while and found a great deal at K&R. The sale process was relatively quick and easy. I appreciated that Chris had the truck I was interested in running and heated up when I arrived as it was a cold and snowy day. Overall I’m happy with the truck and feel like I received fair and attentive service. I will definitely be back for my next purchase!
What a great great place to purchase a pre-owned vehicle! Keith was my sales person and from start to finnish the entire process was no preasure, he was great. I highly recommend that you give them a look if you are in the market for a pre-owned car ot truck.
Purchased a 2013 RAV4 XLE in February. It has been 6 months now, and I have not regretted that decision in the least. Keith assisted me with the purchase process which went very smoothly. I didnt feel any pressure whatsoever, he just patiently listened to my questions and calmly answered them. I had my mechanic give the RAV a once over as part of the pre-purchase process, and Keith had no problem with me taking it for whatever time it took. My mechanic was impressed with the excellent condition, pointing out what he observed. The detailing on this vehicle was excellent...kudos to whomever worked on it. As I mentioned at the beginning, it has been 6 months (and 10 days) since I picked it up, and I absolutely believe it was a great decision to buy it.
Very helpful and friendly. Even ordered extra key without being asked. Will be doing more business here.
My wife and 2 daughters and I were involved in a car accident a couple weeks ago and needed to get a car asap and K&R was willing to help me and work with me knowing I didn’t have a lot of money to put down also my credit score isn’t great so thank you 🙏🏼
Awesome experience real friendly and easy to work with this was second car from knr and definitely go back for the next
Purchased a 2015 Kia Sorento little over a month ago, and LOVE IT!! Teddy was really awesome to work with, and treated me like family!! One of the best car purchasing experiences Ive had in a loooong time. The staff was awesome too!! Thanks K& R for a great experience!!
Worked with Keith over a few days to get everything set for our new car; the process was quick and simple. Thanks, Keith!
I just bought a 2016 Honda Odyssey and I couldnt be happier! I worked with Chris and he did an amazing job! He was patient, responsive and the car looked immaculate the day I went to pick it up. Thank you guys again and I highly recommend K&R auto.
Went there to look on Saturday July 24th 2021, didnt get 5ft into the yard and a guy with a straw hat and a attitude, lead off asking questions about how much I had for down payment and trade before letting me look at any vehicle. He didnt like my answer about not having a down payment (my current vehicle, I bought with no down payment an a grade A credit score with no trade and it went just fine) he walked away to meet someone looking at a large truck, waving very smuggly and fairly. Before we left he mentioned calling on Monday because they were closing soon, so he didnt want to deal with us. Wont be giving them our business.
I haven’t yet been to this dealership, but I can tell you I will be going here to get my next car for sure and the person I will only go to is Chris Rose! He’s awesome, so good at his job, he’s an inspiring amazing talented worker and I worked w him for few months he’s just so talented no matter what career he goes to. Gets his work done, treats every customer, friend, coworker and family all the same w the same respect and is an outstanding worker. This place is lucky to have a good worker like him! I’ll see you soon for my next car :-)
Chris Rose and the staff at K&R Auto sales gave me the best car shopping experience I have ever had! They worked with me to find the best car that fit my needs and my budget! Walked out with a beauty! Thanks, Chris!
I really enjoyed meeting with Christopher rose when trying to inquire a new vehicle. He gave me knowledgeable information about vehicles and what would suit my needs. He also was very prompt with responses for my requests and showed much interest in providing the best performance available. I would recommend him to another and speak very highly of him! Thank you Chris Rose.
Got a new vehicle at K & R Auto in Auburn. Its a 2016 Chevy Trax, 46k miles, AWD, remote start. Many, many thanks to Keith, and all the folks at K & R for helping me find what I wanted. This is my second consecutive purchase at K & R, it was very easy. No pressure at all. I love my new ride! Speaking as a single middle-aged woman, both of my car buying experiences with K&R have been excellent.
Chris was gracious and helpful he made the process easy. Jim was a miracle worker and was able to secure my target monthly payment budget WITH the extended warranty and gap insurance. I am left with piece of mind and love the Caravan we ended up with!
I just purchased a vehicle through K&R and had a great experience. Chris helped me through the whole process from test drive to signing paperwork and it all went smoothly. I felt very valued as a customer and they had my best interest in mind. Id definitely recommend going through K&R for your next vehicle.
Amazing place! Not only are they friendly but bend over backwards to help you out. Best experience at a dealership ever. Will definitely be back. Make sure you stop by and see Keith!
Great place to buy a good, used vehicle. Keith was great to work with, flexible and took care of everything. I highly recommend K & R!
Had the pleasure of working with Keith. He was very easy going and gave me multiple opportunities to look over the car I eventually bought. On my first appointment they had the car running and warmed up waiting for me, something none of the other dealers did for me. When deciding to purchase the car I brought up a few concerns and Keith worked with me to make sure everything was addressed. Overall, I had a great experience at K&R and would definitely recommend considering this dealship if youre in the market for a used car.
Heard really good things about K and R auto from trusted sources. They didnt disappoint. I worked with Keith. He was down to earth, personable, professional and honest. The prices are fair and the vehicles come with a carfax report. This place is built on a solid reputation in the community.
The people here were pleasant and worked in a timely fashion. Keith was a great help in helping us find the vehicle we wanted. Definitely recommend going here for used and new vehicles.
Fantastic experience with Mac.Buying a used car is always a nerve-wracking and exhausting ordeal, but Mac and the folks at K&R were not only friendly, but provided every opportunity for us to ruminate a proper vehicle for our needs. From giving us several cars to test drive, to answering minutiae of each car, Mac was there every step. Moreover, Mac went out of his way to find us a good interest rate, further alleviating the anxiety of such a large fiscal commitment. Additionally, even after we purchased the car and had it for a week, Mac was more than willing to fix small issues (blown speaker and battery terminal) at no additional cost to us. That kind of business practice is rare these days, and reinforces his commitment to quality service.In short, my fiance and I have extended our trust to Mac and K&R, and will continue to do business with him for many years to come.
The experience I had was amazing,everyone was really nice and did everything they could to help get me in the vehicle I wanted 10 out of 10 would finance with them again
Chris was more than accommodating when I showed up and told him I had changed my mind on which truck I wanted. I felt that everyone there worked to get me the deal I wanted and I was able to leave with a new vehicle and no buyer’s remorse. I’d purchase here again, it was the easiest car buying process I’ve dealt with. Hit up Chris for your next vehicle.
K & R auto sold a lemon and can not work on their own cars.
A friend recommended Mac at Kand R auto and he didnt disappoint. Not only did he find exactly the car I was looking for but he let me have it thoroughly checked by my personal mechanic first. I felt no pressure to buy right away and Mac was really patient working with my credit union to get the price and payment I wanted. As an experienced buyer I was not impressed with other dealerships pushy salesman and overpriced cars with high miles. K AND R was the first dealership with low miles and decent prices.. Mac is the best salesman Ive ever worked with and I will definitely be back to work with him again!
I went in to k and r auto sales to just look around and see what was available and what I could afford.. kind of scared because it was my first car, but a young man named chris really made me feel like I could trust him even with the mask and 6 foot distances. I felt like I was being sold a car that he would sell to his loved ones!! All in all I would recommend anyone to go by a car from him!!
Chris and John were both very helpful. I love my new car!
Last Friday, my wife’s car did not pass inspection. It had been exactly 1year (5/19/20) since she purchased her jeep renegade from KandR… The left inner tie rod had play plus the rack was leaking.Not only that, The day she brought it home, we went for our 1st drive together immediately after she got home with it. 3 miles into it, we gradually heard a clunking that seemed to get louder every bump we hit. We pulled over at my work parking lot. I found that the left caliper came completely loose missing both bolts…What a heartbroken moment to see my wife’s used (new to her) car being towed from the parking lot where I work back to the shop.They fixed it, apologised, sent her on her way.A couple weeks later, we clearly heard a subtle clunking in the front end when hitting bumps like a real quick rattle. A day or 2 later, my wife dropped it off in the morning, picked it up after work. Loose bolt was the problem… They told her they didn’t hear anything. Something along the line as “a jeep thing” she was told.The noise was still there. She called back to a rude response and no call back from the general manager. A year later, $15,000 and some change to go, and the car won’t pass a Maine St. Inspection without $1100 worth of work to it. How isn’t that is crooked???And here’s the thing, during that rude response, they felt the need to inform her that she didn’t purchase the extended warranty. Why?When she left that building after buying that vehicle, she was under the impression that she did. What’s up with that???Anyways it’s still early I went over and confronted them today first thing this morning. He took a copy of the inspection info, the estimate, and my phone number. Still waiting for a callback.Ray Henry5/24/218:22pm
If you need a car, go see Keith at K&R auto in Auburn. He bent over backwards to get us the car we wanted for not a single penny more than what we wanted to spend. Great costumer service too.
The crew at KandR were amazing! Chris, my salesmen, gave me a great experience in buying first time through a dealer. Worked well with me and we got me an amazing ride. So happy! Thanks Chris
Purchased 2nd car from K and R. Lot was busy, but salesperson Chris was quick to find us, answer our questions, and keep us informed about the process while we waited. (Which was not too long.) During discussions and review of paperwork we met in a trailer adjacent to the dealer offices at a folding table due to COVID restrictions so it was a no-frills experience, but I have no complaints- it made sense. Would return!
Been involved with 6 vehicle purchases there, and known Mac since his second day working at the place. Its almost like Cheers, except its not a bar, and mixing drinks with cars is not ok.
Keith was an amazing salesman. He very understanding and loves to work with people. Highly recommend! Low mileage on cars and very good prices.
Found a nice car at K & R. Sales rep Chris Rose was great and worked with me on the final price for the car. Paperwork didn’t take long and I was out the door. Overall a great experience, I’d definitely buy there again.
Good selection of vehicles. Salesman Chris Rose was very helpful and polite, answered any question I had about the vehicles. I would recommend this place to a friend in need of a used car.
I bought a 2017 Jeep Compass from K&R! Christopher Rose was my salesman he was great! He walked me through every step of the process and stuck with me until the end! I highly recommend
Great service s usual. This is my 8th car purchase from K and R. I will continue to refer people to you as you always raise the bar with customer service and professional non pressuring salesmen. My H2 Hummer was sold to me by Keith and he was very very helpful. Keep up the great work you are doing K and R! The industry needs to use your business model for selling cars. Highly recommended!
I found a helpful, knowledgeable, and no pressure atmosphere. I would definitely buy from K&R again. Thanks, Keith!
They went above and beyond to help us!! They drove the car to us and did the paperwork at our house because we couldnt get a ride there. Chris was so nice and professional!! Thank you guys so much for everything!
Very easy buying process!
I worked with Keith Jalbert to purchase a 2017 Jeep and couldnt be happier. Keith was more than friendly everytime we talked and great with follow through. I will certainly recommend Keith to any family or friends that may be looking to purchase a great used vehicle. Thank you Keith and K&R Auto. We love the new Jeep.
Keith at k&r was really responsive and friendly. Stayed let to help us get into our new car. Tons of inventory.
Fantastic place overall! Recently aquried a very nice focus hatchback which was VERY clean overall. There happened to be a slight issue with the transmission which we, nor the dealer was aware of. However, as soon as we called about it they not only offered to take care of it but also gave us a loner car to use in the meantime at no charge! Super nice people and I recommend talking to Keith if you are in the search for a new car!
I love my new car, and I got the best possible deal at K&R Auto Sales. Chris Rose patiently answered my questions and treated me with respect throughout the process. I would recommend K&R to anyone in search of their next vehicle.
I’d like to give a big shout-out to Keith and Jim for making it easy for me to get my dream truck. Through them both they’ve made it easy to not only find what I wanted, but were willing to help me out in whichever way possible. They fought every battle for me to make it happen and really made me feel valued. Thank you both for everything, my credit will go up because of you guys and my life will be all around easier and comfortable with a truck. It’s gonna be a life changer
Chris understood he was selling to a first time buy and did not take advantage. Was able to provide great service in the restricted environment he is given.
Chris at K & R Auto was so easy to work with and did an amazing job with getting me into the vehicle I wanted!! I would highly recommend K & R Auto and ask for Chris!!
I had a great experience with K&R and Mac.
Amazing company to work with. Patience, helpfulness and service so far and above expectations it is something that is unheard of these days. Thanks Mac, Jim and John for making our company’s first vehicle purchase such a pleasure. We’ll be back again if we need another for sure.
They had the exact vehicle I was looking for they were extremely friendly and did not pressure in any way would highly recommend
I had a very nice experience at K&R. I was looking for a used truck and they had what I was looking for. My salesperson worked quickly and the entire transaction including financing took less than an hour.
Very kind and helpful people
I worked with Keith, who provided me with excellent service, made me feel like I was getting a great deal for my amazing car. So happy to be in my Mazda CX3
They were great! Drove my car up to me. The whole experience was easy!
My wife and purchased a 2014 Honda CRV from K&R last month and we have been super pleased with the whole experience. Keith, our salesman, was very helpful throughout the buying process. We never felt like we were being pushed to buy. The onsite financing was easy and the service after the sale is great! We had one minor concern and they addressed it quickly. We will definitely use K&R in the future.
Great experience with K&R. Chris and John were awesome, and my new vehicle is perfect for my family!
First time car buyer and the experience was great. Keith gave me a lot of information about the car I was looking at. The entire time I felt no pressure to buy and was able to drive off the lot once the paperwork was finished.
Very kind and helpful people, I would recommend Keith to anyone!
Very satisfied with the experience at K & R. Well priced, great service ! Keith was very helpful and made buying a vehicle super convenient. Would recommend!! Will probably return for next purchase. Thanks Again!
Friendly and attentive staff.Was nice to have the 30 day warranty for the 2014 van we bought. There were a few items not noted until after we drove away which they took care of in the days following.Good folk.
I had a very positive experience both on email and in person. Thank you, Ben, for your friendliness and knowledgeable answers to my questions. The actual purchase process was seamless and quick. Great job, K and R!
Very happy with my new car. Keith was very easy to work with and very accommodating to my car needs!!!
Keith was very nice and he worked hard to get me a car really good place to get a car.
The salesman Dave was very helpful and put me in the car I really wanted. The whole crew there was great. Thank you Dave and the rest of k&r members. Im in love with my car.Updated: well not quite as satisfied as before. Im still in my 30 days warranty through them and had mentioned a couple of things wrong with my car...one being my back up camera and they wouldnt even look at it. And theirwhole attitude changed quite a lot.. My friend who came with me both times also noticed their attitude. Not very friendly and unconcerned about issues with the car.
Sales person was not as friendly as one would expect. And couldnt answer basic questions about pricing.Also, the honda pilot I viewed has a very unpleasant odor that you wouldnt want you new to you vehicle to smell like
They’re the best in the business!! Dominic Bourgoin is a happy customer.
Had a wonderful experience with Chris - he went above and beyond to make sure I was happy and comfortable with my new purchase. Cannot recommend K&R enough!!Thanks again!
Great place to buy a quality used car. Our salesman Keith, was very knowledgeable. He even stayed way beyond closing time to satisfy our needs. They have definitely earned our business and we will be purchasing from them again.
Chris was very helpful and very respectful! Thank you for helping our family buy our Durango!
Thanks to Keith for being an accomadating and friendly no pressure salesman. And also to Jim for getting us a great deal and payment where we needed it! Felt safe with masks and social distancing in place. Thanks K and R auto!
Keith was my salesman and at no time did I feel pressured like other dealers I went to. He answered my questions and was very helpful through the hole process of buying my truck.
K&R Auto Sales provided us with a excellent car shopping experience. They have a huge selection of vehicles. Within minutes we found exactly what we were looking for. Our salesman Keith Jalbert was extremely knowledgeable and made the entire purchase process a breeze. Even during these trying times of the pandemic, Keith and all staff at K&R are doing a great job serving customers and maintaining an extremely safe environment. Thank you for a safe and professional experience!
I inquired with K&R on Monday and by Thursday afternoon I was approved for the car I wanted. No hassles. No games! Good Honest People to deal with. I will recommend them to all my family and friends! Call them and ask for Keith! Thanks K&R for a great experience. Thank you Keith for all you did for me!
Tyler was a huge help and the attention he gave to us was very good. He was good on his word and the vehicle was just what we were looking for. The price was great compared to others. We are very pleased with K& R Auto Sales.
Chris was great to work with. He was helpful with my questions and patient with my decision making process. Im very pleased with my decision to purchase at K & R Auto.
This is the 2nd time I have done business with K&R over the years. I have felt with Keith both times. He is always polite and kind. The process is not easy at this time due to Covid, I feel it really limits what they are able to do for their customers, but they are pulling it together. They seem very busy lately but non the less, my needs were met and without a long wait time. While walking through the buying purchase my request were not just taken care of, they were really heard. I purchased my new to me car on 9.23.2020 and I gave this review some time, as we had some of my request still out standing. I wanted to be sure to have the full experience before commenting. Thank you Keith and K&R for our new beauty and working so well with us.
Car shopping is usually a frustrating experience, with the inflated prices, pushy sales people and the need to play hard ball to get the best price. Thankfully this was not the case at K&R. Our salesman, Tyler, was kind, caring, knowledgeable and made us comfortable every step of the way. We arrived knowing we wanted to look at 2 different vehicles and had called ahead after seeing them online, the vehicles were pulled out front for us and ready to test drive as soon as we arrived on the lot. We liked the seating layout of one much more than the other and took it for a test drive including having our mechanic take a look at it. We had done our research beforehand and knew the value of the vehicle and their prices lined up appropriately without having to beg, barter or negotiate. They checked our trade in and gave us fair value to facilitate the sale. We were going to go elsewhere for our financing but gave them a chance to run our numbers and come back with an interest rate. They came back at an interest rate lower than our usually rock bottom rate credit union and the rest was history! We cannot recommend K&R enough and will be returning when it is time to upgrade my truck!
Always a pleasure! Very nice and make car buying easy!
Great used vehicles for a great price Keith is a nice guy to dea l with . He will show you the different Car, trucks, suv, Jeeps That you can buy at a great price ! I Love My Jeep Thanks K&R. .
Highly recommend talking to Keith. Hes a great sales rep! Also with all the COVID-19 stuff going on they did an amazing job keeping the 6ft distance and being very safe. Thank you for my fantastic new car!