I have always had a good experience at M&P. the parts fit and work great. Thanks

The owner had met me through another entity or business and he was extremely knowledgeable about the area, products and services that they can provide and honest about those they dont but they quickly referred me to someone who could. The company has done a great job of keeping in touch with their customers and extending discounts and offers available if you sign up.

Great place to get used parts At a great price !

See Cal, hes good to deal with .no. B@#$% IT.....

These guys are great! Very helpful and willing to find the part you need. Ive had a lot of success getting the parts I need from M&P.

Cant miss the sign! They reminded me of my Grand Father ..... Old fashion cars n pictures, the smell of the automotive parts.... Plus they helped me with my tire. N the price was honestly cheaper than anywhere else around.I recommend these guys if you want a good deal n straight forward answers.

Such a great place. The guy was so nice and helpful and got everything I needed for my car in under 200.00

Awesome service, and the best used parts ever! I looked all over NH, Mass, and even into Vermont a little, PLUS all over the internet to try and find the parts I needed, and couldn’t find them anywhere. By chance, a salvage yard I called mentioned this place, and thank GOD they did! I got the best condition parts for my car I’ve ever seen on the used market, for the same price I’ve gotten parts for another car that weren’t even close to the same quality. I had called a week before I made the drive up to put the parts on hold, didn’t have to put down any down payment or even give any information, and they held them for me without a question! It’s near impossible to get any salvage yard or used parts place to hold anything even for a day or two, and they did it no problem. Well worth the drive! So easy to get to, too! Right off 95.

Rude as all get out. Called to ask for availability on certain parts, and whoever answered the phone was not helpful, short, and just unprofessional. Actually hung up on me when I thanked him for his help and said I would let him know if I wanted to order them. Its unfortunate too, because he offered me the best price for the parts I am looking for, but I will be happy spending more somewhere else. Customer service pays yall. Rudeness does not.

I have dealt with this place a few times and after the last time we will not be dealing with them any longer. I made a big purchase with them and when I went back because I had an issue and wanted to return the item I was told I was the one that broke the part and when I got upset at the fact that they don’t #lWarranty on the big purchases, in fact I was told to fix it and resell yea that’s a great company and The guy that sits up in the back came down and was going to call me back about the whole thing and I’m still waiting on the call and it has been a few months now. So at this point I feel a review is needed

Very rude and discourtious

Part needed was as described and they worked with me to be able to get the part on the weekend when they are closed. Very pleased.

Drove all the way up from Massachusetts for a Land-Rover transmission. I was treated in a very friendly manner by both the counter staff and shop staff who actually loaded my items in my truck. No problems at all - and I would happily do business with them again.

I would like to say that M&P Auto has the worst customer service I have ever witnessed in my life. We placed an order with them yesterday and needed to cancel this order hours later. We were told that this was not possible and that we would have to drive back out there to get a refund minus a 20% fee. I called this morning to inquire why the order was just not canceled and the transaction voided yesterday. The guy was a complete jerk on the phone and basically told me he was doing me a favor and I could either take the 80% refund or he would change his mind completely and not refund us at all. I went out there on my lunch break to get the refund, feeling like I had no other option. I repeated my question about why the order was not just canceled and he said once he hit the button that was it. When I expressed my feelings about the customer service being so bad, he had the nerve to agreed with me and he had horrible customer service. When I said I was going to call the BBB, he offered me the number while the other gentleman laughed at me as I was leaving. I proceeded to call the vendor where the part came from, as I suspected, the order could have been canceled at anytime. I called M&P back and he said she was lying. I am appalled that this business is still in operation with the way they treat customers!

I have been there twice for tires (2 different vehicles) and they were ALL very helpful and affordable!I have to say I noticed a person commented that there was a registered sex offender there - Honestly I go there for parts for my vehicle and to get things done on it NOT for daycare or dates! They have all (the ones that I have met) been respectful and polite and they seem to be pretty straight forward as far as prices and parts!Hope this helps!

Always my go to place for auto parts. They have always gone above and beyond to help me and get me the best deal. They have even gone as far as recommending some place else to achieve the best prices. All the gentlemen who i have helped me on every occasion have been very nice and down to earth. Thabks so much!

Great deals..Great service

I have been satisfied with everything I have bought at M & P. Thank you for being there.

My experience with m&p has always been informative & a positive!!! Very knowledgeable people!!!

Absolutely rude!! Gentleman that answered the phone was rude. When asked when the part would be available he said I dont know. I asked if he could check to see if the part was off the vehicle so I could come get it. He said Well Im not going to get it until you get here. I will never do business here!! Customers are who keep your business going. Learn some customer service skills!!

Dont usually go there but I figured I would give them a shot today to hopefully boost their reviews up, I said they cant be that bad. Service was just as rude as expected based on reviews, theyll stay on the bottom of my list for sure.

Lots of good parts and good people

In all my years in the car business and with car parts never have I had such a brief yet unbelievably negative conversation / experience.I called M&P Auto Salvage in regards to the cost of a Alloy wheel and the only response I got was Ten dollars.He said Then said Ten Dollars three times... And wouldnt even let me provide the make and model I was looking for... No one cares how much the wheels cost if they dont fit the make and model and why would a consumer want to drive there if you dont have what theyre looking for?I wasnt even provided the opportunity to say another word before he simply hang up on me.I would never exaggerate this nor would I generally spendtime leaving a review, but this is exactly what happened and it should be known. This gentleman obviously hates his job or at least thats what I took away from it.I will never do business with M&P again and I own a car dealership and often times if not daily we need parts, but obviously M&P cannot provide them or cant hire people capable of communicating over the phone. My conversation was less than a minute I believe before I was hung up on....I just cant even wrap my my head around it. Why even pick up the phone?

First off i’d Just like to say this place is terrible. TERRIBLE. Why? Well I talked to this guy bill and he said he wanted me to go over there and give him the title to my car then go to my house and pick up my car. Sounded very fishy so I told him I was going to check in with a few other places and give him a call back. He said “whatever” and hung up. Petty much?

Its okay. The guys there are rough around the edges, not great at answering questions directly. But I appreciate the prices for used parts.

I had no problems buying parts from them.

Called this am for a particular part... The gentleman answering the phone was a peach. After explaining to him twice what I needed, he just said nope dont have it and hung up. Last time I call there.

Poor service. Attendants werent very friendly nor did they seem to know their stuff very well. Took way longer than it should have especially since we had called about the part the day before.

Just bought 4 tires and a mirror, and both the older gentlemen were really good to deal with, will definitely be back.

Wouldnt piss on the owner if he was on fire! Never been so insulted by a business owner! I walked in with my money and left with it! Thank god! Should have listened to the reviews online in the first place!

They had what I needed, place was very presentable. The guy I dealt with really was unpleasant to deal with. Very vague and short, didnt say one word to me while waiting for the part to be brought up.

Excellent group of people. Willing to help with whatever you need

Great place to shop and quick delivery s

Good service and advise

Have bought parts from M&P in the past, they were direct fit parts! Planning on a transmission in the near future, they are worthy on what they sell and they havent let me down yet. Keep up the good work!

I have had no experience at this establishment, but from what i have read, your motto should say high price, poor service, bad attitude!!! Hahah jk seriously though give it a shot, in todays economy that quote may go further than we all anticipate!!!

Pretty much any part you need big and small great staff

Everytime I go there they are respectful and he would give his shirt off his back for anyone. I have gotten parts from them for the last few years and they have there stuff at Fair prices.

Drove 1.5 hours only to find MP Autosalvage lied about the condition of fender I needed and was told by worker he could have been home eating dinner instead of waiting for me ( close at 5 I got there at 450 ) I said I wasn’t late and I specified Denali body. He tried to sell me. Z71 written down the side saying same body

It is a great place to work the owner is great and its like a family there . if you want to get parts cheap call ask for jr .

Rude service, Im sorry I took you away from your donut and made you do your job, but sometimes we must dig deep, put our big boy pants on and type some stuff into the computer. Never have I delt with such pissy attitudes, and dont get me wrong Im a heavy industrial services worker Im not the type to get butt hurt because they didnt say please and thank-you, treating me like Im a huge a-hole because Ive called your business looking to potentially spend money there isnt cool though. Now I just call to waste their time, their used parts are not to far off from new anyhow, go to Lashins or Cumberland. I dont think these guys really want to sell auto parts, or at least they seem pretty displeased that they have to, maybe its a front and Im disturbing the real work.

Rude service. wont bother looking for your parts thay just say NO we dont have that

These guys are really helpful when you need to get some used parts. Their prices are fair, and the old guys make me laugh.

I live maybe a 1/10 of a mile away, I work on cars daily. Have too many to count to maintain in the family. M&P have the absolute worst costumer service Ive ever seen. There upstandingly rude, as if your wasting there time just being there. And theyll charge you $5 less than what it would be new with a warrentee!!! Ill walk to lashings in Oxford before I enter M$P again. Its pathetic I can throw a rock and hit them from my porch and id much rather go somewhere else.Last time I went was years ago. They told my father if he was a part go get it off the car. My father being in his 60s walks out back grabs his tiny little thing, wanted $20 bucks!!! Plastic piece to a old ford escort. No bigger than 4 inchs by 4 inchs. Claimed we ruined the door to sell to another person because they need that piece. Before we walked out they threw the piece away!!! Went to lashings, they gave him a ride to an old escort and got the piece for a buck. Goes to show you.

Good service knowledgeable employees

Got good parts ....for a fair price. Short wait time too!

RUDE!!!! but huge inventory

Good service dealt aith them for years

Grumpy, high prices. However they have the part you need what are you going to do about it?

Always a great place to do business !

They usually dont have what I need and if they might I have to go check and remove it from the car!

Please dont order from this place. The family is involved in organized crime/sex crimes. Bill, the owner, is extremely rude and will defraud you. He will send you a part that you did not ask for and tell you to get lost.

M&P always satisfies! They are like family and very knowledgeable and helpful!

Been doing business with them for years Billy is the man

I deal with Calvin and get most everything that I have had to get

Registered sex offender working there, not a good place to go. Check the Maine Sex offender registry for more infomation.

First Rate People!!

Horrible service. Cant even hold a decent conversation on the phone with these jokes.

Have most parts youll need

Neat and organized

TERRIBLE. NEVER GO THERE AGAIN

Drove a hour for a high priced mint take-off part .. Get there too find out its scratched & dented + they where not willing to talk on price ! ... Thanks for wasting my time ... M&P auto 👎 👎

Got what I need and was helped.

All there to help

Rude on the phone

Money hungry

Awesome and honest service

Always treated us well

Owner sucks!!