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Meineke Car Care Center
199 Court St, Auburn, ME 04210, United States
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Meineke Car Care Center
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Ms
Review №1

I arrived on a Monday with a leak from a recently replaced converter. I knew there was a leak. They proceeded to first claim it was the wrong gasket. They tried that? They then said it was not lining up correctly and they would need to add a new flange. They then tried that. The next time I would have to drive it 40 miles on the turnpike. The leak started again. When I got to my destination I crawled under my truck to find that the complete exhaust system just hanging there. There were no hangers attached at all and these hangers were body mounted and not the rubber ones. So i could not reattach. I also found it was still leaking at the flange that they fixed. And that flange they installed was cut from my second converter pipe which is a 400 dollar part. So that pipe is ruined. So it likely did not line up because it was not in the hangers at all and they hacked/welded a flange into an expensive converter pipe to make it fit. I honestly will never bring my vehicle back here. The former owner retired in the past they were good but I cant honestly recommend them for simple exhaust work. Sad really. A little communication goes a long way!

Ry
Review №2

I am highly satisfied with their quick and very excellent service. They are very professional and really has the best of the best customer service. I will highly recommend this car care center to my friends and relatives and to all Filipino American community. Kudos to Bran and Dave for a job well done! hey are the best of the best of what they do. It might be an ordinary day for them but for one very worried customer and got an excellent service from them is like one of the best Gods answered prayers. God bless them and Wish your business good fortunes and more blessings to come! Keep up the good work!

Ho
Review №3

Excellent service. They were able a d willing to squeeze me in after a cancellation on a Saturday morning for a replacement of right rear wheel bearings.. They were timely, they were professional, and they got the work done quickly. They provided good, factual information about warrantees, the replacement parts, and labor. They took the car for a test drive and did a quick overview to make sure nothing else looked like it was wrong, They took the car for a test run and finished on time.

Em
Review №4

I called to schedule an appointment with Meineke because I remembered them offering a lifetime warranty. Sadly when I called I was told they no longer offered that but they did offer a 2 year. I knew my brakes needed to get done asap and they had the quickest appointment. They worked with me on dropping my car off and keeping it all day. I called to check in multiple times and they never gave me a hard time about it. I loved the digital image they provided to show me how off balanced my vehicle was. The price was a bit high, but I feel that’s any brake job. I also liked the fact they didn’t adjust my seat, most places I have work done they adjust everything and trying to get it exactly where it was takes me forever. I also asked lots of tedious questions which they didn’t mind at all. Overall a great experience! Will definitely be back again.

as
Review №5

I had failed an inspection for exhaust. The shop said I needed a full exhaust replacement, which would be as much as $1000+Brought it here, and 30min and $200 later my car was running like new, it just needed a new flex pipe and a small length of pipe.The guy working the front desk is also super friendly.

Jo
Review №6

Great place, squeezed me in to check out my car, replaced brake pads and rotors at a reasonable price, checked out wheel bearings.Honest guys, good work, fast, friendly service.Thank you Auburn Meineke.

Su
Review №7

Friendly service at front desk. Estimate was quick even though they were very obviously super busy. Great value and timing for services needed - multiple pieces of exhaust system needed replacement, I was able to get everything done from estimate to installation and pick up in a 24 hour window.

Mi
Review №8

I went here a few weeks ago, because of a known issue with my make a model of vehicle. I explained the issue was my headlights not being bright enough. Their only solution was to replace my headlights, even though on the website it states they do restorations also. Paid $208 for bulb replacement, the tech that brought my car out had the highbeams on, said it was all set. No it was not. Still were not nearly as bright as they should be I ordered a new set for $212 with all lights included from Amazon and had them installed the following week. The shop is professional and courteous, as far as diagnostic with my issue not so much.

To
Review №9

I was a walk in looking for an estimate. They gave me a wait time so I waited. While waiting I watched how professional and friendly they were. I was impressed. My turn came along sooner than expected and the truck was quickly up on the lift. They found the problem and immediately had a cost effective solution which I was happy and relieved for. 10 minutes later I was out the door and on my way.I didn’t get the names of who was working the counter or the technician that solved my problem but I hope that the ownership recognizes their contributions. Because of them “I’ll be back “. Thank you.

Sh
Review №10

Lack of power after new exhaust install. Smaller crossover and intermediate pipe installed than stock. It was my first time back after a similar situation years ago on another vehicle. Exhaust hanger installed backwards.. they reused an exhaust flange in lieu of new because they didnt want to mess with rusty bolts. Truck runs horrible. But they did manage to make another customers car sound like godzilla after a nuclear explosion by straight piping it...so Im glad to see they are adding to illegal, obnoxious noise levels in the neighborhood. A red flag when they asked if I wanted my truck louder.

ca
Review №11

Fast high quality work and friendly workers. got my exhaust done in about an hour. Very reasonable prices. Definitely coming back if ever needed. Highly recommend

El
Review №12

This place is busy beyond busy all the time so I made sure to be there before they opened. I was the first one they took in. They checked the whole exhaust system and told me I needed a flex pipe. I was in and out within 50 minutes and my car is running good and sounding so much better! Thank you Meineke for great service and customer care. I now know why youre always packed with customers!

Br
Review №13

They got me in fast to fix my brakes and did a great job very nice guys and very efficient!

Mi
Review №14

My tail pipe fell down and was dragging. They were close by so I brought it in. As busy as they were, I was in and out within a hr. Turned out that the bracket broke off and when it fell snapped off the muffler. Great people and great service.

Je
Review №15

They squeezed me in same day that I called- even despite a FULL parking lot. Service was done on time, customer service was courteous & helpful. Very satisfied!

Je
Review №16

Couldn’t ask for a better experience. My car was making a horrific rumbling noise that I thought was from the muffler. I had a quote within 15 minutes of dropping off my car—turns out it was just the flex pipe. The repair and a headlight replacement was done less than an hour later. These guys are great, and I will definitely be coming back!

Bo
Review №17

The guys were great! Explained exactly what needed to be done, said how long it should take, and gave me a fair price for the amount of work my vehicle needed. They were able to complete the job in a lot less time than thought and the price was dropped accordingly. Thanks boys!!

Ro
Review №18

Place is amazing.Had car emergency and they were able to bring my car in an have it fixed in no time.Really go out of their way to help people.

Ne
Review №19

They were super quick and explained the problem clearly and fixed it right up. I waited around for about 5 minutes after I got there for them to get me signed in and they called me around 20 minutes after I left the car there to talk to me about what was wrong with it. I’ll go back there next time I need my car taken care of!

Ro
Review №20

Have been taking my vehicles there since 1995. Have always had fast quality repairs at a reasonable price. Work has always been top notch and they wont sell your what is not needed. They also give you informed choices so you can decide what is best.

To
Review №21

My wife used this business She was shocked and thrilled that her car was fixed in under 2 hours!

Th
Review №22

Absolutely the best experience I have ever had at an automobile repair shop! Despite being very busy with high volume, they had my car on the lift and diagnosed in 15 minutes with several fair estimates. I chose one, expecting to have to make a follow up appointment, only to learn that they were going to proceed with the repair while I waited. An hour later, I drove away with a new muffler and resonator and flex pipes. Polite, energetic, knowledgeable, fair and polite!!!5 ⭐️!!!!

La
Review №23

Amazing and professional business. I will definitely take my car back there if needed.

Ch
Review №24

I had an appointment for noon (was told the alignment would take an hour) and my alignment wasn’t done until just after 4:00 pm. The worker gave me a small discount, but that in no way compensated me for the hours lost waiting. Why make an appointment if it means nothing? I worked in the service industry for 20 years and there is no way I could have gotten away with holding services until several hours after the actual appointment time. Besides the lack of care or respect for my time, the service was done accurately and the worker was courteous. Too bad my time wasn’t respected and the appointment time meant nothing.

Gi
Review №25

There is a lot of Ginger Power here. Great techs, friendly atmosphere, and honest quotes. Would highly recommend.

Br
Review №26

They were able to do a small repair and did not even charge me. The service was amazing

Da
Review №27

Had my car being serviced within 30 minutes upon arriving and done within an hour, plus excellent service and all with no appointment!

Mi
Review №28

They got my car in within a half hour as promised they were very courteous and friendly as well as professional . Gave me options on pricing. Got my muffler done quick. Quoted me on other muffler work that needed to be done. I would definitely recommend them to others and I will definitely go back for future repairs that need to be done. Thank you for your service. A++ work and service.

Di
Review №29

I selected this Meineke because it was recommended by Evergreen Subaru where I have my car maintenance done. When I arrived they were courteous and really went above and beyond to see to my car and get me back on the road.

Br
Review №30

Came in with busted sway bar links. And a clanking sound. They made room to fit me in, and talked me thru the repairs needed. The work is guaranteed, and as usual..i will most definitely be back. Best shop in town!

M
Review №31

Very nice personal. Waiting room needs cleaning, trash needs to be emptied. Rotten fruit smells.

Cl
Review №32

We had our catalytic converter cut out, and stolen from our Acura. Richard had to locate a state compliant replacement, and also had to deal with our Insurance Company. He did a professional job. Thank you!

Ch
Review №33

Awesome job they did...& with speedy & punctual timing....they have lifetime customers my wife & I... 💯💯💯

Co
Review №34

Had tried taking my exhaust off to put on a new catback I had ordered, exhaust flange bolts were rusted in place and I broke a head off and stripped the others out.Called over to meineke and within an hour they had me down and got me all sorted out, new exhaust on and fixed. Sounds great now!Excellent staff to deal with and overhearing them with other customers it seems like they strive for customer service. Will be back in the future for repairs!

Jo
Review №35

The staff was friendly and helpful. I did not have to wait long to have my car serviced, and I believe I got very knowledgeable and professional service. I believe the mechanic performed the work in a manner that saved me money.

Da
Review №36

Have had mufflers on a few cars repaired there. they do repairs quickly and prices are very fair

Fr
Review №37

They were quick and took right away.

To
Review №38

The staff were so patient with me in explaining the issue with my vehicle and when the shop received an incorrect part which delayed the job, they were apologetic and reassured me that my vehicle would be repaired the next day. This is my second time using this shop and the service has been consistently great!

jo
Review №39

The Meineke in Auburn has excellent, efficient service and friendly staff. They clearly explained the work that needed to be done on my sons exhaust. The work was completed on time and was done professionally. We would definitely recommend them for any of your service needs!

Pa
Review №40

No complaints. They came in $700 dollars cheaper than the dealership for the same work

Su
Review №41

Great experience. Prompt service and great customer service.

Ri
Review №42

Gave me estimate for $875, said I needed brakes and rotors. Took to another repair shop and was told brakes and rotors still were good. Dont trust these guys.

ru
Review №43

I have done business with this company in Auburn Maine for about 20 years. I have nothing but good things to say about their service and environment. I cannot state strongly enough how good they have treated me in my interactions with them. They have always looked out for the best value for me and only repaired what needed to be repaired, and not extra stuff. They are very honest and get the job done quickly and efficiently!

Te
Review №44

The best shop in the Lewiston/Auburn area for any type of service. Very qualified techs and service writer. Polite courteous and make it all about the customer.

Ni
Review №45

Id definitely recommend. They are a national chain, so they want to keep their customers happy. They dont price gouge you, and they are very knowledgeable and professional. Some local shops around here (ask for details) I have caught literally red handed ripping people off and scamming them for their money, but not these guys! They also offer a 1 year warranty on their products and work! I was in and out within a half hour with a new muffler. Plus, Dennys is next door so you can go plow some pancakes while ya wait.😎🤟

ma
Review №46

They did fix my truck no problem in and hour like they told us it was a good experience

De
Review №47

I am very satisfied with my service from Meineke! They were very professional and did a quality job with a good price. I would definitely recommend them to all my friends and family!

Ti
Review №48

They are just the best brake and exhaust shop around, always the best bang for your buck

Ca
Review №49

The staff was pleasant and anxious to help. They provided quick assessment of the priblem along with a quote. They were quick and reasonably priced. In and outin an hour. I would use them again!

Ro
Review №50

Super nice people & prompt service! Feedback concerning your car and the maintenance being performed is handled quickly and professionally. The mechanics are available to answer and ask any relevant questions about your cars service. Pricing is very reasonable. I will use them again in the future without question.

Ab
Review №51

Quick service no appointment needed thanks

ju
Review №52

Quick and easy.My car all of a sudden started to be louder and the acceleration became terrable.Turned out I needed a new exhaust pipe. I was in and out within two hours.

Wa
Review №53

I would highly recommend this place. Fast and friendly service.

Da
Review №54

Was satisfied of the work they did. They did a good job.

An
Review №55

It was pretty easy to get in for service and all that was done was as quoted and in a timely fashion.

Ta
Review №56

Pleased with service, guys were super nice, got me in quickly. Prices now a days are unreal. 430.00 for back brakes and rotors.

Am
Review №57

I was attended to as soon as I walked through the door. They called within an hour to let me know the problem with the exhaust. Told me what the price was going to be and how long it would take to fix. I agreed to have them do the work and when I went to pick up, the price was what they quoted me and it was done on time. Very efficient, pleasant, quick service and the price was right!

Ja
Review №58

They were great! And Richie, the guy working the desk that day went above and beyond. Will definitely use this place in the future.

ja
Review №59

Shop never called me when the repair was complete, but the price was right and service was fine.

Mi
Review №60

Very efficient crew. Looked @ my trucks problem came back w/ a much, much less expensive dianostic to the actual problem. Even though the shop was crazy busy, work flowed, customers were kept updated, & the phone never rang more then 3 or 4 rings. I most definitely will be a repeat customer.

Je
Review №61

I was treated with respect throughout and they explained and showed me the details of the problem before I agreed to the repair.

Ph
Review №62

I must say that Brandon is probably one of the most social nicest respectful young men Ive run into in such a long time being an older person you appreciate when someone is being kind not condescending and is extremely helpful hes a good guy keep him

El
Review №63

Always a great experience at this Meineke location. Prompt, Excellent work and very reasonable rates! Thankful for how quickly they got me back on the road.

Br
Review №64

Wonderful work (complimented by another professional), great customer service and communication!

Sc
Review №65

Great place very reasonable excellent people

Tr
Review №66

I work as a Moblie Mechanic and when Im too busy i like to help send business to local shops. Ive never used them before but a friend who needed his catalytic converter changed asked if he should go there. I though what the hell give them a chance. I already got him the part just needs it installed. They refused to do the work because they didnt buy the part meaning they could over charge him for the part and would only get paid for labor this is how you can tell if a shop is trust worthy. And as far as I can tell this shop will rip you off and not care either way.

Da
Review №67

They fixed my muffler, on a walk in, no appointment situation. They were fast, proficient and not expensive. Great service! Thanks guys, Meineke rocks!

Al
Review №68

Excellent service, used their shop twice now.

Ch
Review №69

I dropped my truck off overnight, and it was ready the next day. The staff is very professional and the price was what I expected. And my truck sounds GREAT!

SH
Review №70

These guys were corteous fast and helped answer all my questionsThey rock and worked fast

Re
Review №71

Great experience! Will be back!!

da
Review №72

Great service, very experienced employees. Thank you meineke car care

Jo
Review №73

Very kind, and proffesional, did a great job in a very short amount of time. Always go to these guys when Im in Auburn!

pa
Review №74

Never answered my calls and no one called back

He
Review №75

Meineke- you are a lifesaver. The gal in the front is very efficient- she called to let me know TWO options for my exhaust within 2 hours of dropping my car off...and the work was done another hour later. They offered a very affordable option that I really appreciated and have a 1 year warranty. In, out and done. Wow- I am impressed!! THANK YOU!!!!!

Bu
Review №76

Great job.nice clean strong welds on exhaust pipe. Should last years.

St
Review №77

Friendly Fast and affordable

Ry
Review №78

Great guys, very fast and easy to deal with, great quality of work!

An
Review №79

Despite being shorthanded and very busy they were polite, appeared to like their work and work as a team. They were honest about the wait and fixed my problem right away at a reasonable price.

Da
Review №80

Super friendly and great customer service. I will always use them for services needed.

Ju
Review №81

So we get a quote on an annual inspection and they mention that we need exhaust work. Immediately we (myself, wife AND my auto mechanic) think of this Meineke in Auburn.We have consistanty experienced quality service with the repairs we have sought to have fixed. Cheers to you Meineke of Auburn. Thank you, you keep us motoring.

Ne
Review №82

No one answered the phone at 2 locations. Apparently, business is too good.

De
Review №83

Very accommodating! Immediate service extremely satisfied!!!

Mo
Review №84

Excellent service!! Very fast! Polite and accommodating! Ill be going back for sure. Btw they came highly recommended and I can see why! Love this place!

Te
Review №85

I will Never take my car again.The workers are clueless !! Took car in for brake pads and and ball joint.Ended up paying 1200 for all four brakes and rotors 2 calipers. Took home looked at invoice and ball joint wasnt done. Call and asked and Brandon said if it needed it they would have done it. I said well i want it checked to make sure. sure drop it off we will check it out .Car was there allday and sure enough yes it need a ball joint. Cant do that till monday leave it here and we will do it for 150$. Well already dropping 1200 for a total break job and clearly Meinekes mistake for over looking what I had took it in for thefirst place I put up a fuss and got it for cost of part 40$. But we cant do it till Monday first thing in morning just leave it here. Monday morning leave car, At noon I got car drive down the road to hear grinding. Go back to the garage and it gosback in the 3rd time and I was told it was a cota pin but what ever. Point is these people at this garage could not have test drove my vehicle after being worked on or they to would have known it wasnt right .Not once but twice they let me leave with an unsafe car.( I would Not recommend Meneke of Auburn to anyone.)Are these people even Certified to work on cars????******Unsatisfied customer*******

Ti
Review №86

Fast and efficient. Pulled in because my muffler pipe rusted out while on the road. Without an appointment they had me in and out in 45 minutes. Thanks.

Mo
Review №87

Experience was excellent 😊🙂

na
Review №88

I found them to be professional, they knew what they were doing and went right to work after they showed me exactly what was going on . Said it would be an hour and a half wait before beginning due to customers in front of me. Not perfect on time but perfect on their work ethic and quality of work. That means a lot to me

Ko
Review №89

Customer service is great very happy with the work that was done.

Ji
Review №90

Very professional,great service very Quick on doing the job!!

mg
Review №91

I had been in about a year-and-a-half earlier for some y pipe repair on my 05 Yukon. It is great repair a great price for great service. Also, at that time the advised me that at some point in the next year and a half or so my oversized muffler and pipes to and fro would go.they mentioned about 300 bucks . they did the muffler and pipes yesterday. The Total was $20 under their forecasted price from a year-and-a-half ago.They did a great job at a great price and great service!

He
Review №92

Friendly, professional, and they do good work for a low price. I will definitely bring my vehicle to them again 👍

ya
Review №93

Brought my car in because of a very bad exhaust leak from my car’s flex pipe. They did an excellent job repairing it at a very reasonable price too!

Da
Review №94

Excellent customer service. Very friendly, fast, excellent pricing! Very satisfied. Brought my daughters Jeep in for repairs.

Ch
Review №95

Good customer service

D
Review №96

Excellent service.

Lo
Review №97

As always excellent job And great customer service.

Be
Review №98

They charged a FRACTION of the price VIP quoted, and it was done in 30 minutes. Very nice staff.

Sc
Review №99

These guys are awesome. If you need exhaust work dont bother going anywhere else. Fast, affordable and done right the first time.

Ma
Review №100

Great customer service! Fast, detailed estimate provided on the spot. Front end gal was very professional as well as knowledgeable! Highly recommend this car care center.

Information
17 Photos
100 Comments
4.7 Rating
  • Address:199 Court St, Auburn, ME 04210, United States
  • Site:https://meineke.com/locations/me/auburn-360/
  • Phone:+1 207-520-2313
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Mechanic
  • Muffler shop
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:7:30AM–5PM
  • Wednesday:7:30AM–5PM
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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