THE BEST PLACE EVER!!! They were so kind and made sure that I was comfortable while in the waiting room.They were so respectful and I am definitely going back!
I dont write many reviews, but the service was great and after a recommendation from a friend this will be my go to shop in Auburn! Excellent, well priced, fast service!
This has to be hands down the best I’ve been treated in a car shop! They made me feel like I was in very good hands, checked out my car several times to find a problem, and let me know that everything looked tip top. Nothing wrong with my car, but any future oil changes or anytime I feel unsure about a noise, I know where I’m going!
I found this location on the web and called to set-up service for my daughters car. Staff was professional and courteous and they checked the car same-day. No problems were found and that is what Deavin conveyed. Wow - talk about being treated honestly and with respect. I now have a credible location that I can trust for service and repair.
Great prices and friendly staff! Came in to get a tire, they had it delivered and installed very quickly and for a low price. Would recommend to anyone!
Finding a screw in a tire on my Tesla, I brought it to Auburn Tire after calling them. The manager Paul greeted me, and with no delay directed me an open bay: in minutes the screw was out and they verified that there was no air leak. Paul refused any payment. He was fast, courteous, and professional. I highly recommend this business.
I had a nail in the rear left tire of my Tesla. University Tire and Auto was the only shop I could find in the area who was equipped to safely work on my car.They were awesome. Professional, Fast, affordable, and nice. Chatted with the staff about EVs while they patched my tire and got me back on the road.
I called to get some information on transmission repair. Was talked down to. The transmission manager, (Doug I think) said Honey if you are trying to get a deal, all of my guys make way too much money. They are well paid. You need to look somewhere else. We were not discussing prices. Im not sure if this was said to me because I am a woman or what, but to be condescended by someone over the phone because I asked their professional opinion.... Taking it to the dealership.
Went by bc all my tires were low bc of the sudden change of weather. The guys there were so nice they had me pull up, inflated the tires, I didnt have to wait at all and they didnt charge me a thing.
Paul Daniel is the real deal! He is polite, honest and concerned about the work his repair shop does. My son attends Auburn U and they replaced his brakes in September of 2020. After driving back home to NY in May the back brakes started to sound like they were grinding. I reached out to Paul and he found a place 15 min. from my home in NY and the brakes were in fact defective and parts and labor were fully covered. Paul went out of his way to help us out even though we are 15 hours away! I highly recommend this repair shop and I feel quite relieved knowing that my son has a good honest caring mechanic while he attends school at Auburn U!
Devin and the team were very professional and friendly. They took their time to find out what really was the issue with my car and offer a lasting solution.I was pleased with their work and in case of any issue from now on, they are my go to car repair shop.
Brought my car here in a pinch to have a part of my steering repaired. They called me and told me car was fixed and I could come pick it up. The mechanic who fixed it “test drove” it and said it was ready to go that everything had been fixed. Picked it up and immediately realized there was something wrong when it was clearly driving out of line and then would correct itself after gaining some speed. Brought it back a couple days later and they proceeded to tell me how “lucky” I was the part was covered under factory warranty, when in reality I had paid them over double the price I should have to fix it in the first place. The guy at the front desk is essentially a car salesman even though they try to convince you otherwise. He kept pressuring me to get other things on my car repaired for pretty significant prices. Decided I would ask around and collect some quotes from a few other reputable places in the area and quickly found out university tire and auto was indeed screwing me over and had already screwed me over. These other reputable places quoted me less than half the price of university tire and auto. If I could give this place negative stars I would. Do not bring your car here for anything, not even for low tire pressure.
My daughter took her car to them and they quickly and efficiently fixed brakes and gifted an electronic repair to us. Above and beyond. Which we had already experienced by Keegan Speed - who had previously came by my daughters place to grab a flat tire, repair it and put it back on - at no expense to my daughter. Thats the kind of people that work at University Tire and Auto.
My car was breaking down a week before I had to make a 16 hour drive home for Christmas and I had a very tight budget and a very broken car. Devin and the people at UTA worked extensively with me to get a car that could safely get me home at a price I could afford and the drive back was one of the smoothest Ive had, and they fixed all these issues in less than a day. Theyre great at communicating whats going on, what will cost what, and I think give good general advice for taking care of your car. UTA should definitely be your go to reliable guys.
Great experience dealing with Austin on the phone and during service. I recommend this place.
Great staff, and they never give up! Devon went above and beyond to get my very old, worn-out work truck running like it hasn’t in a long time. I’ve had 3 repairs done here and a couple of tires replaced and see no reason to go anywhere else. Counter staff is always friendly and helpful and the mechanics obviously know what they’re doing. Management here is top-notch.
This company will inflate parts and labor charges. I was charged over $400 just to have a new battery installed. The total bill was $487. They also added on diagnostic tests and “extras” that were not asked for or needed without getting my authorization to do so. They did not call and get my approval for any work other than replacing the battery. The auto parts stores sell the same or an equivalent battery for about $100 and many stores will install it for free. Ask yourself if you think paying $400 for a simple battery replacement is a fair price and then decide for yourself if you want to give this company your business. If you use this company be prepared to pay too much and to be treated rudely. They deserve less than the 1 rating I gave them.
The small shop that can! Professional service delivered every time,on time!
I was from out of town a d they squeezed me into a full schedule! In and out 25 minutes for tire balance and rotate! Great staff and owner!
This is the best Mechanic shop in Auburn. Got my car done in a few hours and cheaply.
They did a quick job giving my car a tune up. Great service!
Came here for the first time for a regular check up on my car before I drive a long way home for holiday break. They were super helpful and knowledgeable and made sure my car was all set to drive home in. Didn’t urge me into buying anything unnecessary either! Definitely recommend using them!
Good guys, took care of me. Thanks!
Great service and friendly staff. They patched and balanced my tires in 20-30 mins.
They are very honest, professional, and provide amazing service. I have used them several times and cannot recommend enough! They took time to explain and recommend the appropriate fix and are very trustworthy. By far the best experience Ive had with any auto shop.
They were running behind for my afternoon oil change appointment but were very upfront about it. I decided to wait and they got me out faster than their estimate. Still fast, high quality service at a very reasonable price!
They filled up my tires for free, in and out in less than 15 min- super nice and helpful!
Fixed my muffler and engineered all in 1 day. Quote was cheaper then alI the other places also.
Had an issue with my truck, pulled in and they had the work done in a day. Mechanic even stayed late to make sure it was done. Great service and very good people.
Very friendly and knowledgeable folks. quick service and quality work. was able to get my alternator replaced fairly quickly and at a very fair place. Dealt with Devin he was amazing kept me informed and took care of. would definitely recommend to anyone living in auburn
Fast service thanks DEVIN truck rides hood
Weve used University Tire and Auto for years and always have a great experience. The staff from the front office to the shop are awesome and willing to work with you and trustworthy. They service our personal cars and our business fleet as well and they consistently provide excellent service. Highly recommend!
Impressed with the level of professionalism and excellent customer service provided to me personally, as well as to every other customer served while I waited. Every staff member was very knowledgeable, super friendly, kind, and genuine. Thank you for taking care of me and making it so painless!
Knowledgeable and honest service. Friendly environment and pricing is fair.
Such courteous service and super quick to help. I’m an older single female and my low air pressure light was on. I had put air in myself and my light was still on. I pulled in and ask for a check, it literally took them less than 5 minutes to help me, check the pressure on my tires and they even gave me two covers for the tire air thingy’s😂 When I asked what I owed them, they said no charge. I’ve had this same issue before and other tire places charged me $10.Super nice and friendly. When I actually need new tires, this is where I will purchase them.Thanks University Tire!
Really nice people and excellent services.
Great service, never had a problem with there service.
Kristin has always provided excellent customer service! Knowledgeable and friendly! Hands down one of the best looking shops in town as well! Keep up the good work guys!
This was my first time visiting and I had such a great experience while getting an oil change here. The staff was really helpful, thoughtful and all around kind. You can tell that they are here to help, not hurt. Thanks for being good people and a great business!
I rarely ever leave reviews, but I want to make this review because the staff at University Tire has been amazing. After some screw ups from Best Tire (extremely misleading name, by the way), University Tire has made sure to go above and beyond to meet mine and my husband’s vehicle needs. They’ve got customers for life. Big thanks to Devan for being kind and helping us figure out the issues!
Went to get my car checked out. Everyone was super friendly and very professional. They were honest and up front with everything. Will be using them in the future.
Such a great place to have service on any of your vehicles and/or lift your vehicles and they do great spray in bed liners!
Im an Auburn University student and work while in school so having a vehicle is a big deal. My starter recently went out and UTA had it replaced within the week. The entire crew is amazing to work with and talk to. Ive been to several shops over the years and my experience here was by far the most honest. I will be returning soon to have more work done and I highly recommend these guys. Dont go anywhere else in East Alabama.
Just Awesome! I cant say enough good things about University Tire!My son was heading home on Friday afternoon when the check engine light come on and the car went into limp mode.Devon didnt hesitate to say bring it in and they will get right on it. They diagnosed it quickly and repaired the car with only what it needed. Thank you for such great service and helping my son get back on the road. I see a lot of great reviews for UT&A and now know why. We will certainly be back.
I cannot recommend this place enough! The staff is incredible and so trustworthy. They really go out of their way for customers, and never try to up-sell you unnecessarily. I got a flat tire on a Friday afternoon and the manager personally drove to go get me a new tire and stayed past closing to make sure I got my car back as quickly as possible. Truly the best place in town!
I moved to town about 2 years ago, and had no idea where to find a shop I could trust. LET ME TELL YOU THIS IS THE PLACE TO GO! I have brought my car here for all of my needs since, and trust me I shopped around. The team here is great and I have experienced nothing but integrity, professionalism, quality, and friendliness.
Always receive excellent and fast service. As a woman, you’re always doubtful of the places you go for auto service, but I never feel cheated at this place. I’d def recommend!
I was real happy with there services they did on our car. Mr Devin helped us figure out what needed to be fixed so we could get our car back on the road and be safe while we were driving. I suggest if you are having car issues or even need new tires or have any kind of problems with tires you take your car here for the best service ever. Thank you so much for keeping my family safe.
These guys were wonderful from tow to completion of work. They are very courteous, friendly, and responsive. Will continue to return and will definitely recommend!
Easily one of the best shops Ive been to with my car. They really seem to care about their customer, and they got me in and out with no issue. Plus they were adamant on not keeping me longer than necessary and didnt try selling me on any work that didnt need to be done.Very professional, very kind. The only place Im bringing my car for as long as Im in Auburn.
Outstanding customer service! Very Knowledgeable and personable staff in addition to a top notch Technical team. You’re treated like family so I highly recommend university tire and auto to anyone who wants that extra piece of mind!
Fantastic experience with University Tire. I am from out of town and needed to get the car looked at before heading home. The team gave me prompt attention and had my problem fixed in short order. Devin was great to work with!! Thanks for the outstanding service and for giving me the peace of mind I needed to leave the car with my daughter at Auburn. War Eagle!
My daughter took her Subaru Outback to University Tire & Auto after running over debris in the roadway and suffering major tire damage. The good folks here were able to install a quality used tire that should last until the other tires need replacing. And they did it right away and at a very fair price. A shout out to the owner, Paul Daniel, and his employees for providing great five star service.
Just moved to town and needed an oil change. The folks were nice and friendly, in and out in just a short time.
Very quickly Devin and his very professional team have become the top tire and maintenance shop in Auburn, Alabama. Service is provided reliably and informatively. Pricing always reasonable. I have them provide all of my vehicle’s scheduled maintenance checkups.
Good people that get the job done right. They even called to follow up and make sure everything was going well. Definitely recommend.
Hard to believe that a tire and auto place cares about the people in the cars more than the cars themselves, but this crew does, genuinely! My car needed new tires and probably a new transmission, and they were willing to help no matter what, staying late so I could get my car, fair and true pricing - these guys are amazing !!! If you need anything, theyve got you!
This place is amazing! They were so kind and trustworthy and very detailed with the fixes. I didnt feel forced or shamed into making chooses on the repairs needed. The mechanic even texted me while he was fixing the car giving me updates. Only ever going to use these guys for fixing my car!
We love how personable and engaging all the staff are! Competitive prices and great service. We are definitely repeat customers!
Broke down on my way to GA from AL. I called around to a couple repair shops who couldn’t help me with the part I needed or in time to get me back on the road before later than evening. When I called your shop, Devin was so friendly and even offered to come and pick me up if needed. They got my parts and had me back on the road in 2 hours! Everyone was super friendly and helpful, especially Devin, and the price was reasonable. Thanks for the great service
Great service!
Great service and prices for a new tire!
Excellent service. I live in Birmingham but my daughter attending Auburn University needed tires on her horse trailer. Paul picked up our trailer and brought it back for to help with her schedule. Thank you Paul!!
Having started and ran multiple businesses over the years, I know a well run operation when I see it. You won’t find better service anywhere. My daughter had her SUV towed in from campus after breaking down. Being from out of state, I had to coordinate the entire process from a distance. I couldn’t have asked for a more efficient, streamlined process from beginning to finish.
Best Tire and Auto place I have ever used!!! These guys are amazing and go above and beyond for you. 10/10 would recommend.
My son had a complete blowout and was stuck at a quick stop gas station. I called University tire and auto because I saw they had high ratings. Now I know why! In about an hour my son’s car was towed in, Devin had found the right size tire, and the flat tire was replaced. Incredible customer service! I will go out of my way to use them again.
Fast, affordable service by a super friendly, helpful staff. Quickly diagnosed my issues with my Suburban and put me back on the road. The shop and facilities - as good as it gets. I highly recommend these guys. A+
This is one of the first auto shops where I felt they genuinely cared about the customer. Also the interior is extremely nice and clean. I will gladly go back.
Go see Devin or Kristin at University Tire!Knowledgeable, courteous and most of all a fair price for quality work. They take care of all 4 of my family cars. Thanks Team!
This place is the best! One of the most intentional, hard-working, and genuine businesses I have ever encountered. They give you the best prices for the best service and provide you with a lot of knowledge about how to best take care of your car. Mr. Paul and his employees truly want to get to know and build positive relationships with their customers and their hard work truly shows in how well they take care of the cars that come through.
Today was honestly one of the hardest and most stressful days Ive encountered, but after i walked out of University Tire and Auto, i had a huge smile on my face. Everybody there was incredibly helpful and nice. Being a young girl its easy to get taken advantage of in situations like this, so it was really awesome that they took me into the shop, literally showed me the issues the car had, and also tried to work things out with me financially. They were understanding, consoling, and helpful beyond measures. The mechanic even fixed my window for free! I am very grateful to have such an honest and hard working mechanic shop at my disposal. Thank you University Tire and Auto!
The service I received was nothing short of amazing! They showed me exactly what was causing me concern with my vehicle which turned out to be a minor fix. UTA saved me a lot of time & a lot of money! Did I mention they give student discounts? This will definitely be a go-to place for me in the future!Keep up the great work staff!
Fantastic service, friendly employees, and gave me the best price in town especially with their student discount. They were flexible with times and even offered to give me a ride if no one could pick me up. they came under new ownership a month and a half ago and completely turned the place around. Best Auto shop in Auburn, hands down.
These guys were great! They went above and beyond to fix my truck. Very courteous, came and picked my truck up that morning and had my truck fixed by that afternoon! Would definitely recommend to anyone for anything weather its just an alignment or a full front end replacement they’ll get it done!
Unbelievable! I am from Dallas - in town (trying to pass through town) and my a/c shut down. They have gone out of their way to do correct my issue. Locating parts, talking with my mechanic in Dallas, offering to drive me anywhere I need to go... smart, trustworthy and gracious - I can not say enoughMy daughter is a student at auburn and I have told her this is the only place I want her to go for any issues with her car!!!
Top notch service at competitive prices.They get to know you and your vehicle.Great folks there.
Very trustworthy and honest, with unbeatable customer service from the friendliest staff Ive ever met! Cannot recommend them highly enough!
University Tire and Auto has terrific prices. I was originally quoted $270 to change a single tire at another tire shop but, University Tire and Auto charged me $130. Surprisingly, that is not the main reason why I would recommend this establishment. The people who work there genuinely care about you. They take the time to learn about their customers and find the best solution to your issue. Not enough businesses put the customer first, like University Tire and Auto does. Will definitely be going back when my car has another issue!
Amazing service. We were in route to Nashville and got a nail in our tire. They had us back on the road in less than half an hour. Outstanding customer service!! Highly recommend.
The best auto center I have visited so far. The professionalism was exceptional. They treat their customers with dignity. I wish I could give a 6 star rating. Ill be visiting again when next I buy my new car!
Couldnt be happier with both the customer service and the level of expertise my Lexus LS430 and Toyota Landcruiser are handled. So nice to deal with true professionals at their craft. Being an Airline Pilot we tend to be rather picky when it comes to our vehicles so how nice it was to find University Tire and work with Rick, Devon and rest of the wonderful staff.
In the day and age of customer service being a lost art, this shop is a breath of fresh air. Ive had work both large and small done by these folks, from a simple oil change to a complete transmission install, and each time they made me feel like my business was truly appreciated. Honest, fair prices, in-depth explanations, and extremely friendly staff make this a top notch experience. Theyve made a customer for life out of me.
Excellent customer service! My work hours make regular maintenance difficult. They picked up my car at work! How awesome is that? Made it very easy for me. I have used that shop for many years and I will continue do do so. Thanks to all of the staff.
The staff was friendly and caring, way beyond what I would have expected at any auto shop. They explained in detail what was wrong with my vehicle, gave me a free, fair estimate, and got me in and out in no time. They had free coffee and wifi, and comfortable seating where I could work while I waited, and provided a welcoming, helpful atmosphere in the waiting area. They made me feel right at home, and treated me like a whole person, not a transaction. Everyone went out of their way to make me feel attended to and appreciated, and their professionalism gave me confidence that they were taking good care of my vehicle as well. Highly recommended.
Best place in all of Auburn AL to get any and all car work done !Devin was in charge of my case and made the whole process very smooth and gave his best possible effort in solving the problem. He creates a very friendly and positive environment amongst his fellow workers and customers alike.A BIG THUMBS UP TO DEVIN AND HIS TEAM !!!
Very knowledgeable and personable mechanics, technicians and staff. Complementary coffee and WIFI if you need to hang out a bit. They fixed exactly what I needed at the quoted price and duration. You bet I will go see them again when I need repairs in the future!
Sons truck broke down on the interstate headed back to campus. Towing company dropped off truck Sunday evening. Monday morning staff was courteous, concerned, and attentive. Evaluation and repairs were timely, with the vehicle ready for pick-up same afternoon. Very professional experience. Will definitely use them, again.
I was very pleased with my service at University Tire and Auto . The staff was polite, and friendly a d the service was swift. There was a error in my last review. Great job guys 🤝
Superior customer service.HIGHLY RECOMMEND. These guys are a life saver. Got a flat tire on a friday at 4:30 when I was leaving Auburn to go see my cousin for her graduation. Called these guys and got my car towed to their lot right when they closed. Even though it was closing time Devin helped me get my tired fixed asap and I was on the road in no time.
Really nice guys! Great service! Speedy! Cleanest shop Ive seen! Im new to Auburn, and Im happy I found University Tire and Auto. I will be going back.
Great experience here. Great prices. Good, honest, and knowledgeable group of people. Real comfortable setting to wait in as well. I’ll be a lifetime customer for sure.
War Eagle!!! This shop gives service the Auburn way! The staff was very knowledgeable, honest, and upfront. They took great care of my car automotive services. If I need anything done or checked on my vehicle, University Tire and Auto is the only one I will trust. Go check them out!
A+++ Take your business to these guys!I was going to get a typical routine update on my car, but received the best service I had in months. They quickly got my car in the shop, and made sure everything was taken care of too!
These guys did a great job on my daughters car.
Great experience with these guys. Made the tire buying process painless. I will be back!
This place was very clean and professional and helpful when I had my 2 little children with me.
Very helpful. I havent had any major work done here yet, but theyve been honest and upfront about the things they have taken care of. They also have free coffee and wifi in the waiting area.
Clean and friendly, helpful people, state of art equipment for these newer vehicles
Its refreshing to find an automotive repair shop that values long term relationships. The folks at University Tire treat their customers like family. Thanks Devin Kristen,Paul and the rest of the crew for treating me right!
The absolute best place to get your car worked on. They helped me SO much in every way they could. Very glad I came here instead of anywhere else. 10/10