user
Academy Sports + Outdoors
2325 Bent Creek Rd, Auburn, AL 36830, United States
Appearance
Academy Sports + Outdoors
Comments
Ma
Review №1

Buyer Beware: When the cashier asks if you want to sign up for a rewards card, be aware that it is a credit card. They will not ask for your ID when signing up, and they will not tell you that it is a credit card. It will be called a rewards card. I asked during the process if it was a credit card. The cashier repeated that it was a rewards card.After the sign up process was completed and I was informed that I was approved, thats when I realized I had a credit card, not a rewards card. The cashier will refer you to the fine print that isnt there and the sign above your head that only benefits people over 60 to prove that you knew what you were signing up for. The sign up process is not clear, and the cashier continued to push me to sign up, even when I said I wasnt comfortable giving the last four of my social (Its just the last four, she said), especially since they never asked for my identification. The manager didnt help at all. He didnt even give me a number to call to try and fix it. He merely said he would discuss it with the cashier. Given that she was laughing after I returned to get their names, Im guessing their conversation went great.TLDR: The rewards card is a credit card. Dont be fooled by the persuasive cashier and the promise of discounts.

Ga
Review №2

No leadership in any part of the store, and no communication. Plus everything has definitely been up charged, i will not be shopping here again.

Ev
Review №3

Great products for people of all stages in sports and out doors as well as the blue collar workers.

Ch
Review №4

Great store providing any sports/outdoor needs you might have. One of the largest Academy’s I’ve been to. Everyone were friendly and helpful at the store.

Ca
Review №5

I love this place and the variety of products they offee

Ma
Review №6

Clean and well lit, but missing lots of product.

Em
Review №7

My favorite Academy location. Always stocked and clean. The staff is always kind.

Bi
Review №8

Purchased a new mold and mildew cleaner since they did not have Starbrite. Will have to return. Did not work half as good as Starbrite.🥴

Be
Review №9

I love Academy sports best sporting goods stores in my opinion. Unfortunately this location was out of a lot of things and it was mid summer.

Re
Review №10

Great store! I feel like I’m at Disney World waiting in a line for a ride to check out. 10 minutes to buy something ridiculous

Na
Review №11

There was an employee easily available to help in the shoe section. The line was non existent as they had many registers open and a very efficient system to match open registers with waiting customers. Great experience.

Ch
Review №12

I dont shop here very often, probably because I cant seem to get out of the store without spending a minimum of $200.00. So an occasional trip is ok, when youre shopping for a 6 year old.Theyre kinda limited on options, even at this store, especially if said child is a boy. It seems everywhere you shop nowadays, theres always 3-5 times more selection of girl clothes, shoes, socks, undergarments etc and its really frustrating. You would think with the word Sports in it, they would have a better selection of boy clothes.

A
Review №13

If you wear XS, S or 4XL its great. If you are looking for L, XL you are better off going to Sams Club

Tr
Review №14

Love this place they have everything! Ive bought clothes, shoes and beach chairs and love them all .

An
Review №15

These people are awesome!! The door greeter worked with 2 other guys to help get my new smoker loaded into our vehicle. They had to disassemble some pieces, but they were extremely helpful and friendly during the entire process. I would definitely suggest this store to others.

Mi
Review №16

First time in one. Associates were helpful, store was organized

Ta
Review №17

Everyone was so helpful and we found what we needed.

Me
Review №18

I went to Academy specifically to buy a back pack for school. Nothing special, just a good quality backpack that wouldnt fall to pieces in two weeks like Walmart. They had a center rack with about 20 - 30 Addidas back packs (dont like the brand), maybe 10 $50 Nike and ? 10 $85 Nike. ? Sporting Goods store. 😳

Ma
Review №19

Great deals. Polite and helpful staff.

Ho
Review №20

Love this store!!

Au
Review №21

I usually find what i want is cheaper here and they have nice staff

Ja
Review №22

Found what I was looking for with ease and in my opinion the price was a little bit more than I expected but it is Academy sports and outdoors .

Li
Review №23

They have a great selection of footwear for the whole family. Good prices and customer service.

Jo
Review №24

Dont or wont carry any shoes, boots, or cleats in size 15. None to order online either. Love the store but cant find shoes big and wide.

Za
Review №25

Great store to find what you need!! Selection is fantastic, and the staff was awesome!

Wi
Review №26

I always love going to academy.

Mi
Review №27

Great friendly service. Had The Judge in so I got it.

Ja
Review №28

I love shopping at Academy sports its my flavors place to go.

Mi
Review №29

I had fun in this store. I found what I was searching for plus more.

Ca
Review №30

Always good place to get decent price shirts and shoes good variety of firearms with decent prices

Af
Review №31

I searched high and low for a specific product. I finally came to Academy cause the website said they had it. I went inside looked around, went to the area where it should have been and it was there. I wasted soooooo much time and gas going from Walmart to Walmart and ended up where I should have come in the first place. Thanks Academy for being in stock, transparent and clean.

Ke
Review №32

I am so glad that we have one here. There items are top notch in quality and usually very competitively priced!

ka
Review №33

From the time we entered the store everyone was so great. The two young men at the front were great. Then we made it to checkout and the goodbye from the young men at the door. It was a great visit.

Ke
Review №34

Great place too shop very helpful and knowledgeable staff

To
Review №35

Imma Right to bear arms kinda guy 😉

Jo
Review №36

The employees took time and effort above and beyond to get their grill to fit in my vehicle. Overly satisfied. Only critique is have grills still in the box.

HP
Review №37

Long lines and inattentive staff are the hallmarks of Academy. Expect the staff to be courteous once youve gotten their attention but it seems there just isnt enough of them. The checkout is always 10 minute wait minimum and at this location it was actually more close to 20 minutes. I sat at the sunglass counter ready to purchase a pair of glasses for 15 minutes also. Once I got help the sunglasses were the same price as they are at any other store only, at Academy it comes with the annoying wait at every part of the buy. There selection is ok at best and currently not good at all.

Do
Review №38

Joined Sams Club today. Great store & very clean in Auburn, Al

Si
Review №39

I always like shopping at Academy. Todays visit was as usual very pleasant. The staff was very nice and courteous. As I shopped in different area I had the staff ask if I need help finding anything. The fishing department didnt have a lot in stock with lures but no where I go seems to. I think it may be due to covid-19. I didnt have to wait when checking out there were several cashiers, which was nice. I would recommend others to this store.

Ab
Review №40

Pretty neat place to get a grill, the name brand clothing prices are are a joke but the employees though HAHAHAHAHAHA!!! let me just put it this way THE FUTURE OF HUMANKIND ARE DOOMED

Ma
Review №41

I love shopping at Academy especially for ammo

Bo
Review №42

Was disappointed to get to the cashier and learn that they dont give military discounts anymore. He said it was a recent change in policy. Very disappointing for all military veterans.

R
Review №43

Great deal on ammo, especially since they give a 10% discount to military.

To
Review №44

Great Store alot of options and its the place to go for all your Oklahoma Joe accessories

Ma
Review №45

Great customer service and helpful staff

AE
Review №46

I enjoy This place

Ma
Review №47

All good; just as expected. Will return.

Ka
Review №48

Friendly staff and decent equipment. Prices are decent

Ph
Review №49

Great. Picked up a firepit. They loaded it up for me and helped get it to my car. In and out in no time. Nice store.

De
Review №50

Great ammo prices, during the pandemic

ch
Review №51

Bought some new boots good selection and prices helpful staff

Mi
Review №52

Got good service in getting my new weight set. Now if they will just come do my workout for me, Im good lol

Wy
Review №53

Good selection and prices. They carry a good selection of B&B charcoal and smoking woods.

Sh
Review №54

Very helpful at rhe customer service.

Ar
Review №55

I love this store bc it has a lot of sports gear,but it does need to have the things for each sport in the same section. Also, more braces for people ankles, knees, and wrist.

Je
Review №56

Good place to shop.

Ka
Review №57

Great deals and there staff is always ready to help you

Wi
Review №58

Great friendly people that helped us and getting shoes for my sister-in-law

Wi
Review №59

I love the selection of Airsoft weaponry, I would just suggest restocking, I need ones I havent bought yet

De
Review №60

The associates were very helpful.

Ch
Review №61

Great selection. Well stocked

To
Review №62

Pricey on what little ammunition they have and thats not much.

Mr
Review №63

My favorite store. Would rate 5 stars but no military discount...

Je
Review №64

Tons of guns

Jo
Review №65

Pleasant trip everyone wearing mask store mandate distancing great shopping

Ro
Review №66

Disappointing due to almost 0 amount of ammo and hunting accesss. However this has become the norm in all sporting goods stores.

Sa
Review №67

Get all our shoes there GREAT PRICES!!!

Ly
Review №68

Great prices but lately the shelves look empty. Less fishing tackle than Ive seen in a long time.

Eu
Review №69

Awefull ! Its Like going to a going out of business sale. Not exceptable at all. This is a good example why America shouldnt depend on China.

Pa
Review №70

Staff is amazing !

Ca
Review №71

Best Academy Ive ever been in. Plenty cashiers, super large shoe section, and hunting section.

Pa
Review №72

Awesome. Nice store

Br
Review №73

One of my favorite stores

Ke
Review №74

It was nice first time there found exactly what I was looking for the employees very helpful and courteous

Ve
Review №75

The salesperson Kristie was super helpful. Thanks for all your help and for answering all my questions.

ve
Review №76

They have a variety of things very helpful people and when you get there you will find what you need to excise and sports

Ch
Review №77

Always find what we are looking for here. They had shoes and clothes for Tennis...and the prices were great as always!

Re
Review №78

Quick and easy shopping experience. Generally well stocked at all times.

Wi
Review №79

We come here for all our sporting good needs, great prices and great selection in store & online.

Da
Review №80

They need to stock more ammo

Ro
Review №81

In and out in a hurry customer service is great.

Jo
Review №82

Great customer service. outstanding firearms selection

Kr
Review №83

Its an older an that welcomes everyone that comes through the door. He is extremely nice and knowledgeable... The 2 cashiers that checked me out tonight were wonderful ‼️‼️ customer service was 100%. It was one older lady that keep watching me and my family as we walked through the store but I ignored her because I already knew what her problem was. Sometimes you have to look pass people.

Da
Review №84

Went to academy to buy some bullets. There is a three box limit. I have no problem with the limit as there is a shortage. As I was grabbing the three boxes, an employee in the gun department came by and made a snarky remark stating that I should save some for everyone else, and only buy two boxes. I looked around at the empty shelves, and stated that no one else left me any and made my way to the checkout counter. As I was checking out, I called the manager over to the checkout desk. The manager stated that I should only buy two packs instead of three with an attitude. If three packs of bullets is too much, then Academy needs to reevaluate their policy to only two boxes per person! This store is obviously not interested in making any sales!

An
Review №85

Always a stop for my AU Student to reload on goodies for the remaibder of the semester. Always need new running gear & AU hats.

Ta
Review №86

Lots to pick from and was having a very good SALE going.

An
Review №87

I went in to buy a punching bag an got a discount what a blessing it was very helpful..

Bo
Review №88

The customers are treated so well here and all employs are super willing to help! And they almost always have what you’re looking for

Ta
Review №89

Lrg Brite store. Nice people, good deals.

Cl
Review №90

I went to Academy in Auburn, Alabama, last evening around 5 pm, and despite signs saying that masks were required, a sizable portion of the people on line and walking around the store were maskless. I turned around and left immediately.

mi
Review №91

My husband and I shop at Academy a lot and today was very unusual the store manager named Susan told my husband to wait and allow a car Kasian mail behind him to come first in line although my husband had his receipt in his hand with the exchange item which happens to be our wedding band for outdoors. I have returned things many times with my receipt and have never been turned away and told that another customer behind me should be checked out first this is unacceptable and quite disgusting because he’s African-American and Susan just so happens to be Caucasian.Right is right and wrong is wrong and sadly Academy just lost to loyal customers

Du
Review №92

The items that I want to buy are well organized.

Ro
Review №93

Great discount on golf shoes, womens tennis shoes. Lady working that department went out of her way to help us. This store much better than the one in Columbus. Will come back here again. It was worth the 65 mile round trip. Well done!!!!

LI
Review №94

They had a good supply of bikes and accessories. Gave it a four because we received no assistance.

Ka
Review №95

My husband was looking for peanut oil everywhere before Thanksgiving and most were out or overpriced. Academy not only had it, but had it on sale at a very good price.

Me
Review №96

Friendly staff, clean store, and good selection

al
Review №97

Awesome selection of grills here. I hope to get my wife one for Christmas.

Ca
Review №98

It was obviously a great time of day to go there for customer service.I went in looking for a pair of sneakers and there was a very friendly helpful young lady that helped me to make my choice.on the downside, I picked up three shirts that were on a display clearly marked at 499 and only one of those three shirts ring at 499 the other two shirts both rang at different prices. Obviously this is something I will have to go back and correct....

De
Review №99

Purchased my first 2 guns today with the help of Sam. He was awesome and answered every question I had and then some. Ill be going back just for him! Couldnt have asked for a better experience.

Br
Review №100

Nice store

Information
100 Photos
100 Comments
4.4 Rating
  • Address:2325 Bent Creek Rd, Auburn, AL 36830, United States
  • Site:https://stores.academy.com/al/auburn/2325-bent-creek-road.html?utm_source=google&utm_campaign=alabama&utm_medium=seo&utm_content=162&y_source=1_ODc0NTU5NC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 334-466-5500
Categories
  • Clothing store
  • Outdoor sports store
  • Exercise equipment store
  • Gun shop
  • Hunting and fishing store
  • Shoe store
  • Sportswear store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:Closed
  • Thursday:5AM–11PM
  • Friday:8AM–11PM
  • Saturday:9AM–9PM
  • Sunday:8AM–10PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations