Great prices with an experienced and professional staff.
Nice manager, knowledgeable, helpful, got an oil change and tire rotation. Actually had staff working, and didnt have to wait for over 30 minutes just to be put on a list to get car worked on.
I went in with shudder while breaking. Was told I needed breaks and rotors all the way around. As well as a rear left caliper. While working on my car I watched the mechanic re use the old “junk” break shoe from that rear left caliper on the rear right side, my guess is the mechanic messed up the guide pins. A week passes and my abs light comes on with a wheel sensor on the rear left tire. Come to find out the mechanic who serviced the car failed to clip the wire onto the frame and the wheel ended up fraying the wire. Fast forward even more, after being quoted 400$ to redo my front breaks and rotors. I ended up doing them myself for 130$ (thank you advance auto service) to find a newly split ball joint on the lower front right side. If anything this place has cost me more time and more money than any other garage I’ve been to. The mechanic nearly put the tire back on without bleeding the new caliper. I don’t even have my certification and I knew better. If you look at the work post completion you will see the rear has more wear, and most likely didn’t even have the anti vibe clips installed as recommended by the manufacture. If you can do it yourself, I highly recommend it. You will save time and money. Most of all stress is self inflicted at this point. Sadly the managers and owners do all they can to keep the customer happy and still have to deal with said mechanics ruining reputations
Excellent service. Told me I only needed front rotors when I was prepared to purchase all four. Integrity lives.
Prices are more than fair, and posted right on the wall for you to see so no quessing. Service was fast and friendly. Their professionalism was obvious, as was their talent. Will definitely be back.
Took a day off from work for a scheduled appointment only to call them that morning to verify and was told they couldnt do my tire change for another week, thanks for the heads up Maine auto service
Nice and quick.Copies of the constitution if you want one
I went to here to get an inspection done, I watched the manager walk under my car and sand down the interior of my tires. About 10 minutes after the individual working on my car told me to come look so he could show me something, sure enough he said my tires needed to be changed because of the tread was worn down on the inside of the tires. I asked him how much it would be to replace and then he proceeded to tell me they can replace all 4 of them just for $500 dollars and replace a few other things and my car can pass inspection. This place is horrible and just trying to take money from you!
Went there for a vehicle inspection and even though it didnt pass the mechanics were thoroughly helpful!
They are amazing people. They always have your best interest at heart. Would trust my car else where.
When I brought my van in last December the replaced my power steering pump. Cost me over $700 dollars. Few days later my belt shredded. Brought it back to them. They said there was a chip in the wheel CONNECTED to the pump. If they really did replace they would have noticed it and fixed it then. They still charged me to fix their mistake. I would not bring any vehicle to them.
Awsome
Smaller garage, but excellent and quick service. You leave knowing if anything is wrong with your vehicle and how to monitor it better. Their website makes for easy appointment making.
I continue to get great customer service and straight to the point answers from this location. I never feel like im being up-sold anything and I love being able to book online. Thank you!
Always great service!!
They overfilled my oil by 1/2-1 quart over. I would have never known if my regular mechanic didnt happen to check it during a repair. However, when I brought it back they fixed it right away.
Best auto service in Augusta in my experience. They seem to work hard, and honest, which is all I ask. Also, really appreciate how they will ask you if you want to take a look while the vehicle is on the lift, and often the technician will tell you eye to eye what the problem is. Hidden gem.Thanks!
Friendly staff. The advisor lies though. I was told by him that maine auto service has a warehouse network of its own and that there is no chance my special order oil is being sourced from a local auto parts store. He lied about my oil capacity and told me they would use the oil filter i supplied. They used a cheapo oil filter instead of the one i left on my seat as instructed. Techs are friendly though and do not deserve anything bad being said. Chad up front needs to work on communication skills with his staff and with the customer. He does a very poor job talking smoothly, and you dont need to be in the auto business to know when he is ripping you off for his voice breaks down and he will not look you in the eyes. I dont picture him overcoming objections very well. Overall they kind of did what they said, and the car will survive another service interval with the cheapo filter.
Great service
I’ve been going to Maine Auto Service since I started driving for small repairs and maintenance. The pricing is reasonable, and I’ve always found them to be very honest.
These guys are real pros...had a consultation with Chad and he covered all my concerns and helped me plan for future service. Highest recommendation.
Very good service and respect
UPDATED...friendly enough but.... Went there for a simple welding job on a flexible exhaust pipe. took them 30 min to diagnose the situation. I know it would cost 40 total anywhere in the southern us. took them 1.5 hrs and cost 165 total. The part cost 16 dollars (autozone). it was 2 welds whats the big whoop?UPDATE....(reduced from 2 stars to 1)So I went to get my inspection 2 months later and everything was fine except it was leaking exhaust where Maine Auto had welded it. The guy said they used the wrong type welding rods and so he cut out everything and rewelded it for 30$ in 20 min. I do not recommend this place ever. 2nd update. the manifold cost about $85 online and everything $120 total with all pipes installed at a normal place normal price.
Friendly enough but.... Went there for a simple welding job on a flexible exhaust pipe. took them 30 min to diagnose the situation. Why arent there like 10 exhaust places in Augusta??? I know it would cost 40 total anywhere in the southern us. took them 1.5 hrs and cost 165 total for a part that costs 16 dollars (autozone). it was 2 welds whats the big whoop?
Only replaced parts that my pickup needed to pass inspection.Did not try to sell parts I did not need
I had my car towed here, I am from out of state and to be fair it is a rust bucket not meant to last me more than the summer to return home in from a job. When I came to pick up my car, I was told it was undrivable and very unsafe by the two employees, and that the manager had gone out to lunch. They showed me the damage, the transmission cooler line had cracked and they were concerned about rust on the lateral control arm of the right rear suspension, and explained that it wasnt worth fixing. While I was considering my options from there, as I had quite a few things in the car, one of the employees came up to me and offered to pay me $100 for it, the price of scrap, which I declined. The manager came and explained to me that repairs would be about $170 and it would not make the car any safer, but would make it driveable. The manager then seemed very concerned with my not wanting the repair done, and was concerned that I had initially asked if I could leave it parked for a bit while I figured out what to do with it. I said I would have it towed when he voiced concern over being worried (I) was going to ditch him with the car. I chose to have my car towed to another shop for a second opinion.Probably a fine place to have simple car work done.
They changed out my vehicles control arms and damaged a front bearing in the process. They hinted at being responsible for that but didnt offer any solution or restitution. They also lifted my engine to work on the control arms and caused a small oil leak. Beware!
Great service !
Friendly staff, prices for hourly work are a little high. They do a good job and its nice being able to schedule online
I would not recommend this place to anyone they are the slowest people on the planet and they even disappear with out updating someone on what is going on i have been here for almost 2 hours and they have finally gave me the price to fix my breaks and they said I need to replace my baldjoints they showed me and they said it moves but to me it did not they are trying to scam me out of a ton of money for nothing
Friendly staffBrought my car in for an inspection. It needed some work and they informed me exactly what it needed and even showed me what was broken under the car.Prices are a little under what youd pay at a dealership for repairs.
Really fast and professional
Top, Quality Work
They Help Us Out In Need And Got It Done. Thank You Once Again :) Thank You Jarred And Don.
Extremely expensive
Decent price