Service always friendly. 40 percent off is always nice. Shelves were well stocked.
Its my favorite place to shop for make up! Great price and awesome service.The ladies are very sweet and helpful.Daisy has crazy product knowledge and super friendly!Elizabeth was also very kind.Would definitely recommend to my friends~
Hit or miss, but you may be able to find your favorite brand and color for WAY less!
Go! What are you waiting for? They have the best deals on all things skincare and fragrance! The store rotates items occasionally so be sure to stop by occasionally
GREAT PRICES, BUT NOT SO FRIENDLY OR HELPFUL!
I have visited this store twice since covid.Manager has been overly rigid about rules of social distancing. She firmly told us to social distance when someone walked close to me to the point of making me feel uncomfortable and unwelcome in this store. Customers are good for business.Americasfrontlinedoctors.com say the mask is like spitting thru a large holed wire fence. The virus gets thru.Lighten up...act like I am a pain when I come and you will lose me as a faithful customer. I didnt touch anything...I followed your rules, now please respect me! Dont treat me like I walk in w the plague!!!!
Why didnt I know about this place. I love it 😀
I got my products for Jamaica Joy helped me thanks!!!
The black lady at the counter is mean and unprofessional. She talks on the phone and ignore customers. Shame on you!!! I would rather spend my money somewhere else.
Lots of deals on beauty stuff
Good prices
This is one of my favorite stores and I visit often. They have an amazing selection of products but most importantly, friendly staff. I have worked with Daisy O multiple times and she is nothing but helpful, kind and very friendly! I love being able to go into a store and chat with employees that are relatable and know their stuff. The entire staff is good at letting you browse and shop (there is a TON to look at) but also balancing that with asking if you need help with anything. Id like to say I know my stuff when it comes to cosmetics from previously working in the industry but I think its great that when I overhear a customer ask the staff for helping looking for that perfect lipstick shade or foundation, they are ALWAYS willing to help with a smile on their face. Thank you to Daisy O and the rest of the staff for exceeding my expectations when it comes to a retail shopping experience!The store is clean, well stocked and has great deals. My favorite products to brands to purchase here are Tom Ford, Smashbox, and Glam Glow. They even have Beautyblender here! I will be shopping again...and again...lets be honest...I am here like every other day and I love it!
Terrible beyond words. The manager, Sheila, corrected me for my child not having shoes on. I was literally in the middle of wrestling her back into her stroller. Obviously, I see the issue and am working on it. So, I said Okay, but I have my hands full here. She then repeated her criticism. Look, Im trying. Im a customer. Please be polite to me.The problem worsened when I called. Sheila lied and said she didnt say what she said. She also refused to apologize. When I threatened to call corporate, it took me five requests to get her to give me her name. She knew she was wrong. Completely terrible service and no respect for their customers. If I could give this place zero stars, I would.
Went to buy my favorite color MAC lip gloss and I noticed it wasn’t out on the floor. I asked the lady (Sheila) that was working behind the counter for my color and she had it available behind the counter.I like to stock up because I don’t get out much due to a physical disability. So I asked to purchase (4). She rudely responded NO that I can’t have that quantity.I asked why? She replied... your buying them to resell them. I asked her... what are you taking about?She said, they don’t sell the products for customers like me to come buy large quantities and resell them.I told her that I don’t have the ability and wouldn’t think of reselling them because it’s my favorite color and I have a hard time getting out because I can’t walk a lot due to my physical issues.She muffled... I’ll sell you (2) but that’s all I will sell you. I couldn’t believe what I was hearing!!!!!Aren’t they in business to sell makeup, skin care, perfumes and any other beauty products they carry in their store?What business is it for hers on how many I want to purchase to stock up on my favorite color lip gloss?Who cares on the quantities that the consumer wants? If they want the sale to make money than they shouldn’t be so nasty and ugly about people buying more than (1) quantity!Unbelievably RUDE!!! And quite frankly she didn’t give a damn that I was trying to stock up to make it easier on me since I can’t get the mall very often!!!My advice..... RUN!RUN AS FAST AS YOU CAN AWAY FROM THIS STORE AND DO NOT GIVE THEM THE BUSINESS.!!!It’s quite clear that they don’t appreciate and care about sales and the consumer that pays for their jobs....
I am posting this because of all the bad reviews, I was here yesterday the woman behind the counter was very sweet and helpful, I am picky and she was polite and kind to me the whole time. She matched me for all the products I like, I was hesitate because everything was so cheap. Will definitely never spend full price at ulta again
I have never had such a horrible experience in a store in all of my 57 years on this earth. The lady behind the counter was the nastiest, rudest person I have ever met when dealing with a store. I didnt get her name, but, she was in her 40s or older, and was black. That is all I can say to pinpoint who she was. She grilled me as to why I wanted 3 of a particular item. I said, it is because I live an hour away and the product was discontinued and I wanted to stock up. She continued to question my motives for buying 3 of the same item. What business is it of hers what I was doing with them? If there wasnt a limit of 3 of any item, I would have bought more! She just continued to argue with me! I have been to this store twice and she waited on me both times and was nasty both times. How can such a person be in a position to be dealing with the public?!
Lovely
I had a great experience there.. Low prices and great helpers.. Not sure what the other review were about.. O yea I did get a mascara that was very Clumpy from Mac and only tried it one one last and had it in my bag the lady did say the need a slip to return it and another rep said I didnt need it but overall I luv it
I was here 3-4 times in last couple months and I really liked that store
I do like to buy here because of Daisy she’s perfect for customer service and very very very Helpful with a beautiful smile .... she knows a lot about the products and explains everything with her beautiful smile she’s professional ....but today was another person her name is Michaela if I am not mistaking she’s rude she’s after customer looking for something wrong you can’t do that you can’t do this and she say it loud making other customer look like if something wrong .... she’s reallly bothered me and put my mood down from buying I purchased two things and I had to leave I could not stay more .... I have being going to this store since they open and I am good customer there I have been purchasing a lot of things just this week at least I went there twice ...I am giving 5 stars because of Daisy only .
Was about to make the drive to shop but its about another 60 miles. After reading reviews, i will past. Reviews really do matters. Good customers service is a must to me because i LOVE spending money.
I love The Cosmetic Company Store & not a new customer here. They sell discontinued MAC at a discounted price. Went there couple months ago honestly very disappointed in the customer service there! Workers are rude and not helpful, like they dont want to sell anything. They really need to hire new employees..
Great prices and you never know what you will find
Its great to get a deal but I will admit that the service is pretty bad.
Amazing deals on makeup 💄, Limited shades and products
Very good customer service
I like how this store has high end products for a great price BUT their customer service is horrible !!
Excellent pric9
Used to shop here a lot but after my past two experiences I am very disappointed. Was sold 2 used items. Make sure you check the item before you leave. I would rather spend the extra $4 to $10 on an item and not get a used one.
This is the worst place ever... Bad customer service....
Excellent prices!!!
Love this place!!!!
Terrible customer service.
Looks decent with decent prices
Very rude manager Sheila
A very complete store, good selection of brands
Enter to see! What was with my wife. I check prices and bought.