We are an Australian company and we were trying to navigate the complexities of shipping our product to the US and then selling it via a 3PL warehouse. I was finding it challenging finding a 3PL warehouse in the US who seemed to understand our requirements. I am very glad we were introduced to Import Logistics. They have been extremely helpful and their service has been terrific. Thanks IL team.
Good company, very professional! Highly recommend! Been doing business with them for few years.
Great company to work with, renting an office from them, they make it very easy. Awesome staff, eager to help.
A “bottom of the barrel” organization. The Logistics and CFS operations are a joke. The warehouse workers are a bunch of criminals and the employees look unkempt and unhappy. Much better options available.
Have worked with them a few times. Pricing was competitive and everything went smooth which has kept my business on the path to continued successful growth. Mike Swords was easy to work with and very professional. Hoping things continue on their current trend and lead to a mutually beneficial and long term relationship.
Ridiculously run place. Customer service a joke. Claim to have transparency but failed to mention the high cost of storage after 7 days. Brought this to her attention but received stuttering and lies and no callbacks. Jill and mary will smile to your face and lie while looking you in the eye. Sensed agitation when I brought their faults to their attention. Instead of owning up, got excuse after excuse iNstead. Never again. If you read these reviews and still allow this place to have your business, as I did, then you will get what you got coming to you.
Driver went in with the same pickup number twice advised by the CFS, freight wasnt loaded both times and theyre billing ridiculous amount of storage charges. I have proof that the driver was there both times because he did pickup other shipments. email were sent to the CFS told them that specific carrier will pickup the shipment also. Will share this experience with friends in the forwarding business on linkedin.
A very unpleasant and unprofessional experience. The main people here lack etiquette and continuity. I met with a salesperson in the summer and then attempted to contact him from this initial meeting to arrange a contract for my freight, as the client. The main person, did not respond to my email or phone calls when I contacted him, and did even contact me back. DSV is a much better outfit, with much better customer service.
Got loaded fast, Brad is awesome guy and will love to go back again
Very unprofessional. The main guy who was supposed to help me never responded to messages or emails, after meeting the first time. I attempted to contact multiple times as the client and the guy blew me off. I would highly recommend people stick with the Scandinavian outfit DSV, much better option.
Dirty, unorganized warehouse. Lazy office staff. You will wait for hours to get loaded. However, you’ll be entertained by the dock workers standing in the dock doors smoking cigs and spitting for distance while you wait.
One of the worst experiences in my 30+ years of logistics career. Will be telling ALL my friends. Trust the reviews on this business here and steer clear. I usually like to promote women-run businesses but not this one. These people are liars, they are sloppy, and will overcharge you if you’re not looking.
This company will waste your time. There are other smaller warehouses/logistics that do the same thing but without all the bs.
Professional, easy to work with.
Nice people and loaded quickly.
Fast loading less than 1 hr 👍👍👍👍👍
Nice people
Its ok