From the moment I walked through the door, I felt like I was getting a consultation vs. being sold to. Their knowledge and expertise was top class, and customer service beyond what one would expect. Super friendly, highly skilled, and reasonably priced. If you ever need a new piece, custom work or just maintenance, Matthew Erickson Jewelers is the place to go! I am thrilled with my new, old engagement ring; absolutely stunning! Thank you!
I did not purchase anything from there. Only walked in because I thought I had a necklace with broken closing clip. They took their time to take a look. They saw it was not broken, just out of place. They were able to return it to normal and did not ask anything for that. They dont try to rip people off, were very honest. Great place! They also have nice jewerly, if ever need anything will keep this place in mind.
The owner and the whole staff are professionals and their very kind people. I can tell they have loyal customers when I stopped in there to visit. And check out their jewelry store.
I went in to get an estimate about replacing a missing stone. They kindly offered to clean my ring, even though I was just in there for an estimate. They were very nice and seemed very professional and knowledgeable.
I love the diamond necklace I bought last time it was a bit pricey but worth the money I paid for it.
Leanne and the staff made engagement ring shopping simple and easy! Never felt pressured, worked with me on my timeline! Most of all delivered the perfect ring for my fiancée! Thank you!! You guys are amazing!
After going to countless jewelers and trust me when I say COUNTLESS. I walked into Matthew Erickson Jewelers and was met with great service from Judy. She helped me choose a 10k gold chain for my girlfriend. The prices are fair compared to other big name jewelers. They are extremely professional and offer great insight. They were very helpful and I will be returning for future purchases.
I can not say enough good things about this jewelry store! After visiting several others in the area and being disappointed, I found Matthew Erickson. The staff there is so incredible. My husband and I were celebrating our 25th wedding anniversary and he wanted to get me a special ring. Judy helped us through the whole process with picking out a gorgeous diamond and finding the perfect setting. The finished product is even more beautiful then I thought it would be.Thank you to everyone there for being so incredible and helping me to get my dream ring.
I have been purchasing jewelry for 35 years. Approximately 15 years ago, I visited Matthew Erickson Jewelers and met Steve. Whether it is Valentines Day, Birthday, Anniversary, Mothers Day or Christmas, I only purchase from Steve and his staff. They have helped me numerous times to select the perfect piece of jewelry for my wife. Truly exceptional quality, customer service and selection all at a great value. Plus they have impeccable knowledge and taste. You will be treated with respect and a smile no matter if you are buying a very expensive piece of jewelry or replacing a battery for your watch. I have also sold gold and my wife has redesigned a number of pieces of jewelry. Each transaction was enjoyable and the results were all positive. I highly recommend Matthew Erickson Jewelers.
Words can not describe how happy I am! From the moment I walked in, Steve (the owner) treated me with the up most respect. He took his time showing me the perfect diamond, and matched it with the most beautiful ring. Couldnt be happier with the service and my purchase. Highly recommended!
So incredibly pleased that I went to Matthew Erickson jewelers! I wanted a new wedding set and a loose sapphire.. Worked with Judy-cant say enough good things about her! She managed every part of the process perfectly! My new pieces are fabulous!Found my new jeweler forever! Thank you!
Judy was a wonderful help! They did not have the exact piece that I originally wanted in stock, but Judy quickly pulled out the catalog & had the piece I wanted on the showroom floor within 3 days. Will be going back in the future!
This place is wonderful! Great staff willing to work on a sentimental heirloom piece of jewelry. Quick turnaround, too. Very happy with my restored earrings. Would definitely return.
Went in to have the jeweler inspect a ring I received from my mom, who just recently passed away. The stone was chipped and shook around in its setting, which I figured would be too difficult to fix. I assumed they would say they needed to replace the stone completely, which was going to be my last resort in fixing it. The incredibly nice sales person, Lori, said that it may need replacing, but that she’d discuss with the jeweler. When she brought it back, she told me the jeweler cleaned, buffed, and tightened up the ring for me at no charge. I was so happy I started tearing up in the store. I will definitely be back to buy another piece to match this ring, and I’ve already told all my friends and family what a great place this is. 10/10 recommend for their care end kindness towards precious jewelry.
This was my first time visiting Matthew Erickson Jeweler and I was pleasantly surprised how easy Marge was to work with. I needed my mother’s pearls restrung so my daughter could wear them for her wedding. I thought it would be a big deal. Marge has it finished in less than a week. She also created a beautiful set of earrings to match plus a set of special “Cubs” earrings. I will definitely be back there again. Thank you so much for making our special occasion wonderful.
By far the best jeweler in the Naperville/Aurora area. They helped me create a custom jewelry set that exceeded my expectations. Judy helped me throughout the process and made sure it was exactly what I was envisioning. I will never go anywhere else in the future for any jewelry needs.
I am beyond pleased with the service we received. Went in to have my grandmothers ring redone and it turned out better then I imagined. Brought me to tears it was so gorgeous and the pride they show in their work is phenomenal. Will definitely be coming back.
What a wonderful experience! Judy helped me pick out the perfect diamond setting! Absolutely love it!
This was my first visit ever to Matthew Erickson jewelers, but I will definitely come back here for all my future jewelry needs. I initially came to get my wedding and engagement rings resized. I also brought in some old gold and silver to be applied toward the cost. Marge was fantastic in assisting me! In fact, she immediately saw that the stone on my engagement ring was about ready to fall out (which another jeweler store in town had not caught)! I decided to get a new setting and Marge worked with me for quite awhile to find the perfect one. I absolutely absolutely love it!! Also, I anniversary band to be sized and it was found that the undercarriage was deteriorating. The jeweler resized everything, rebuilt, and cleaned everything to perfection.In addition, when my husband went to pick up my rings, Marge helped pick out a beautiful unique ring for my Christmas present at a very reasonable price! Thank you Marge and Matthew Erickson!!
Such lovely people! I came in with a ring that needed resizing, and engraving removed, and a loose gem. They fixed the size and engraving and tightened the gem, however it is still a tad loose. Still would love to come by again in the future though.Update: Went back to get my gem fixed in again and they recognized me and offered to cover the cost! Amazing wonderful outstanding service!
I recently purchased an anniversary band for my wife. This is my second purchase from Mathew Erickson. With both purchases, Steve, the owner, took time to go through his vast inventory, narrow down the choices based on my wifes preferences, and help my wife select the perfect ring. I love their no pressure consultative sales process. I highly recommend Mathew Erickson for all of your jewelry needs. You will get a great value and be very satisfied.
I have used this jeweler in the past for repairs and they did an excellent job each time but this time, I wanted to redesign a current piece of jewelry. I worked with Leanne and Stephanie and they helped me accomplish my goal and I love my new creation! They are extremely patient, professional, and trustworthy. I would definitely recommend this jeweler for all of your jewelry needs.
As a guy who was unsure of exactly what he was looking for, Marge made things easy and painless! The staff was friendly, patient, and thoughtful in helping me find and purchase the perfect ring. Id highly recommend! Thank you, Marge, and M.E.Jewelers!
Came here for the first time and got my bracelet fixed here! The workers are so nice diffently come back to get my ring resized!! Great customer service.
Matthew Erickson Jewelers was the first jeweler my fiancé and I went to when looking for my engagement ring and all I can say is WOW!! Judy was the person that assisted us and she was amazing! She was truly so sweet and extremely helpful, she didn’t let me settle for something I wouldnt be happy with. Matthew Erickson Jewelers will definitely be my family jeweler.
My friend and I visited Matthew Erickson Jewelers to find out how we could sell some of our jewelry. Not knowing what to expect, we were pleasantly surprised when Steve explained how the process works.We both received a store credit for the jewelry we brought in and used it for new items. We are very happy with the quality of the items, experience and expertise of those we worked with in the store. They are more than willing to work with you and provide all the information you may need to make any decision you might be facing.
I had my engagement ring reset in celebration of our 35th anniversary. Judy was so patient and helpful; we reviewed options online and finally settled on 3 different settings. They were shipped to the store where I was able to see them with my diamond. I originally came in looking for a setting that would include emeralds so she ordered some that I could choose to replace the diamonds included in the setting. Ultimately I ended up with all diamonds and was completely thrilled with the result! Patient, professional, and eager to please their customers. Im saving up for that emerald, and Ill be back to Mathew Ericksons!
Customer for Life!!!My experience with Matthew Erickson Jewelers has been phenomenal! From the moment you walk in, you are greeted with a smile and a feeling of comfort and warmth knowing you chose the right place to make that purchase you’ve been dreaming of.The selection of jewelry is amazing with many unique pieces you don’t come across every day. Each visit to Matthew Erickson has been the most ultimate experience ever. Judy B. Is my “Go To Girl”! I just love her! She is the best. She knows my style and provides such input and knowledge. She also takes her time with me to make sure that I am a happy and satisfied customer. I believe she goes above and beyond. The entire staff takes pride in their beautiful jewelry and are pleased to offer you ideas and options to help you make your choices for a life time of happiness!Thank you for everything!!!
This was my first time visiting and I am very pleased. We were greeted the moment we walked in and always had the same sales person working with us. Steve is very knowledgeable about the pieces that he has in his store. He was easy to work with and willing to work within my budget. He wasnt pushy and even gave me some time to think about the pieces, I was interested in. The store is clean and well presented. I am so thankful I stopped in there. I have a beautiful necklace that I will be wearing everyday. I would definitely recommend visiting if you are looking for any type of piece of jewelry.
This was the 3rd jewelry store I went to trying to get my watch fixed. The other 2 said they couldnt fix it and had to send it to the manufacturer for $100-$125. I brought it here and they fixed it in store that day for half the price! This is the only place I will ever go in the future for anything like that! So nice and helpful! Highly recommend! Thanks Judy!
Every time I go in this store, they offer to clean all my jewelry regardless of whether or not it is from Matthew Erickson. Customer Service is outstanding. When making a purchase, they are not only extremely knowledgeable but patient also. Would highly recommend this jewelry store.
Best jeweler in the chicago suburbs. Awesome staff working and ever so helpful. I travel and couldn’t get my watch fixed anywhere. They solved my issues for a great price. Look no further for jewelry or repair issues. Thanks guys and gals!
I was looking for a jeweler to replace my battery and I ended up choosing this one because it’s a local and family owned jeweler. The ladies/jewelers there are very personable and professional. They made my experience exceptional. Better yet, they asked great questions and replaced the battery on my Certina watch for a fraction of what Jared and Macy’s quoted me.They have beautiful jewelry too; I wish I knew about this place when I was getting my then girlfriend her engagement ring: oh, in case you’re wondering we’re married now.I will definitely go back there for anything jewelry related.I highly recommend this store for your jewelry related matters: and expect great customer service as well.Thank you for a pleasant experience.Satisfied customer.
My entire experience was extremely positive. I especially appreciate Leanne’s patience and expertise in selecting a new setting for my diamond. My 30 year old stone looks brand new and the setting is simply stunning. I would highly recommend Matthew Erickson Jewelers and will definitely return again!
Steve and Leanne took the process of choosing the perfect engagement ring ad removed all the stress from it. They were full of helpful feedback and wonderful ideas. I would recommend Mathew Erickson Jewelers to anyone Who is in the market for jewelry at any level of sentiment.
Love this jewelry store!! I would highly suggest them to anyone. Family owned. Great honest people and quality jewelry! I would definitely buy from there again!
Very happy with service staff and creativity of this jeweler. Have done business with Steve and his team for many years and always satisfied.
The jeweler there is a genius he took a pair of half hoop diamond earrings i had and made them into a beautiful 1 ct 10 stone custom diamond anniversary band. It looks amazing. No other jeweler said they could do it they all wanted to do a different setting. I am soo happy. And LeeAnne is amazing she always helps us find just what we need and give us options to matching a lost earring to picking out just the right center stone for my wedding ring. I thank you guys from the bottom of my heart.
My fiancé and I bought my engagement ring together, and Leanne’s creativity is what really sold a ring to us. I wanted a black diamond for my engagement ring, and as I was trying on rings, she goes and colors the diamonds with a black dry erase marker so I had a better idea what they would look like with the black diamond! My fiancé and I were floored. And Steve the jeweler made frequent visits to the sales floor to offer helpful advice and ensure we were finding the perfect ring. It was a great experience through and through!!
Great service and fast turn around! Ask for Judy!
Wow is all I have to say to about the jewelers at Mathew Erickson Jewelers! Judy, Marge, and Leanne are all amazingly special at their careers. I came in with 7 gold chains to get chain connectors/clasps redone for myself and then stopped by again with my room mates 3 chains to do exactly what I did. No questions asked they immediately put their input and work in and got my final product done in front of me as well as appreciating my input. I ordered the clasps/connectors and they arrived quickly at their store as well. So many options to chose from I am stopping again on the 23 of this month to purchase a white gold chain 18’ with an 18k filled gold elephant pendant for my roomies lil sister. They helped her pick everything out and no pressures at all for purchasing! These ladies are very kind and relatable, I can not wait to stop back in to see these lovely ladies! 100/10 is my rating.
Amazing custom pieces, Judy was an amazing help throughout it all, she was very friendly and knowledgeable, and she even got my jewelry order ready on time with my short notice. Will be coming back for future jewelry pieces!
Enjoy the staff, very comfortable environment and the work is great, I have found a new place for my jewelry shopping needs, Blessings to the staff
I recently purchased my engagement ring from here. All the staff was extremely helpful. I was able to customize the ring exactly how I wanted it and was able to choose through a selection of diamonds to find the perfect one. This was the first jeweler I went to and the only one I had to go to! Everyone was very knowledgeable and were not pushy at all. I proposed the other day and my fiance couldnt be happier with the ring. It was exactly what she wanted! So thanks for making the process easy and memorable for me and my fiance!
Bought my fiancé’s engagement ring at Matthew Erickson Jewelers. They provided excellent customer service, made the selection process easy, and had many options. Most importantly, she loves the ring!
You guys did an amazing job blending are two rings. The craftsmanship is Absolutely gorgeous and I could not be happier. Thank you so much for your sweet service and your creative work.
Dropped off a watch for a battery replacement. Was told I would get a call when it’s ready and that I would be able to pick it up the next day. The next day, I call a couple hours before close to check the status. Tell them the name on the invoice and they cannot find any record of it. Finally they find the watch and tell me the guy didn’t get to it. Not a big deal, stuff happens, but then when I went to pick it up (was leaving town the day after) the woman told me the hole in the watch was too small or they didn’t have the right tool and the guy that would be able to do it wasn’t in today. Really? Because on the phone it was a totally different story. Oh well, I went to batteries plus, was in and out in 2 minutes, and paid half the price. I see all these five star reviews for this place, but I cannot help but wonder if their customer service is dependent on what you’re purchasing. Obviously my battery replacement wasn’t a big ticket item, but word of mouth can still travel pretty far.
On a hunt for the perfect engagement ring I was fortunate to find this place. Judy is hands down the best to work with. Her and the owner are the reasons I keep coming back. The owner is also extremely friendly and welcoming no matter how much you spend. They are very transparent and honest even if that means they lose your business. Honesty, integrity, and friendliness are traits that many other business seem to have lost. Matthew Erickson is always at the top of my recommendation.
Matthew Erickson Jewelers is a top-class jeweler!! Not only do they have extremely knowledgeable staff BUT the jewelry is one of a kind and priced reasonably. Just recently bought my now fiances ring here and every step felt relaxed and I got the support I needed. Also helps that the ring looks and really is one of a kind! Again, if you are looking for any jewelry, come to this location and Leanne, Kim, or Steve will make sure you have the best peice for your budget!
Judy was very helpful with finding the perfect engagement ring for me. There were so many different options to choose from to customize the perfect ring for my future wife.
Matthew Erickson Jewelers was very professional and helpful. My grandpa passed recently. I had them work on my grandpas watch (custom engraving, general cleanup and a new band) and everything turned out great. They went above my expectations.Thank you guys for the service
They have repaired pieces for us in the past and we have bought pieces including my wifes favorite pair of earrings. We came in recently to have my wifes wedding ring redone and a new radiant diamond center stone placed in it and ir looks amazing. They are resetting her emerald in a pendant and making a custom anniversary ring plus repaired my wedding band to like new condition. They do beautiful custom work and have beautiful pieces for purchase. They are always helpful and never pushy for a sale. We recommend them highly to friends and family. You wont be disappointed with the quality of service you receive.
Absolutely LOVE this place!!! My husband told me he spent 2 hours picking out my engagement ring and the people were very patient. I dropped my ring off yesterday to get resized (for free) and picked it up TODAY!! So fast. If you need some gorgeous jewelry. 10/10 would recommend Mathew Erickson. 🙌🏻🙌🏻🙌🏻
I was very impressed with the quality of service and knowledge that I encountered. I worked primarily with Judy, who was extremely helpful and very personable. She got my exactly what I needed at a very reasonable price. I will definitely be returning in the future.
I have come here twice to get my engagement ring fixed. Once when my center stone fell out at work (gasp!). And most recently to tighten the prongs for my center stone. Just to get the center stone tightened up, didn’t take very long and they polished up my ring a bit. When I had to get my stone replaced the first time, the lady who helped me was attentive to what I was looking for.
I wanted to buy my wife a new setting for her engagement diamond, so we stopped by Mathew Erickson Jewelers on our way to Fox Valley Mall. We were impressed with their selection, and Judy was very very good at drilling down on exactly what we were looking for in a ring. We were extremely satisfied with the purchase experience. We will definitely be back. My wife cant stop looking at her hand when wearing her new ring.
Judy helped me find the perfect engagement ring for my now fiancee. Coming in with only a picture and very limited knowledge, she walked me through the process step by step. The diamond turned out beautiful and was exactly what my fiancee wanted. Will be back for other jewelry purchases in the future.
We decided to update my 25 year old wedding set, so I stopped into Matthew Erickson. The moment I walked in the staff made me so comfortable, no pressure, they were truly just interested in helping me figure out what I now wanted for the next 25 years. The selection was exceptional and Steve and his team encouraged me to take all the time I needed. My new set is just gorgeous and I could not be happier. I will never go any where else.
I had already picked out a wedding band at another place when I decided to check elsewhere to be sure of my decision. The type of band that I was looking for was unique but Matthew Erickson had some floral designs already on display. When it turned out that the ones they had in the store couldnt be made in yellow gold and without mil-grain, they searched high and low and worked with me to find manufacturers that could make what I was looking for. In the end, I bought my beautiful lacy/vine like wedding band here.In addition, my idea was to buy a simple gold band for my fiancee and have the intricate design of my band engraved into his. Their in house jeweler sketched out the design and had us approve it before he did the engraving. It was truly a spectacular job.They did a fantastic job throughout the entire process communicating with me by email and by phone. In the end, my fiancee and I couldnt be happier that I walked into this store.
I HIGHLY recommend Matthew Erickson for those looking for an Engagement ring...I did the routine of looking around the standard chain stores, ones in malls, etc, and although I didnt have terrible experiences at those places, Matthew Erickson was clearly the better choice.The more time I spent there shopping for my soon to be fiances engagement ring, the more obvious it was. The knowledge and dynamic between Steve, Judy, Kim is a gem in itself, and the end result was me being SO happy and excited about my most important purchase (when before, all I felt was nervous). There was a fourth employee there on one of the days I went in, and she seemed extremely knowledgeable and I trust her opinion as well. Just confirms how great this place is!I went in knowing the very basics...not really anything in particular I was going for, and the team made a collective effort to guide me, without feeling pressured at all. I narrowed down to a beautiful mount and found the absolute perfect centerpiece diamond to place in it. They were so helpful every step of the process and respected my budget, no question. This has so much more meaning to me now than buying a pre-set ring from a chain store...I would bring all of my soon to pop the question friends here if I could. Drove from Wisconsin and it was well worth it!!THANK YOU SO MUCH Matthew Erickson. I never thought I would be sure about my purchase and I left your store today knowing that she will just love it.
I came into Matthew Erickson jewelers. I have a sterling silver 925 necklace where the box clamp was damaged. I was at fox valley mall went to a jewelry repair shop they going to charge me $150.00 plus to change the damage clamp. Matthew Erickson jewelers repair the clamp with superior security for on $30.00. I thank Judy, and Marge, and the jeweler Carlito. Im so happy thanks. 😁
Personal attention to detail. No pressure. Helpful review of quality and alternatives. Confidence in what I bought and value to money spent. Highly recommend.
Went here cause I wasnt going the commercial route. IE: Jared, Zales. Met Judy when I arrived. Told her my story, and what I was looking for. Beyond helpful, and showed me everything I could ask for. Not pushy at all, very good experience. Judy helped me pick out the most impressive ring for my budget. And my fiance loved it as much as I did. Will never go anywhere else for jewelry as long as Im still in the area. And I drove an hour to get there. Totally worth it.
Melissa was absolutely wonderful to work with us. Everyone was extremely knowledgeable and kind. Above all else, they were not pushy. Understood budgets, and worked with what we had. We had a great experience first time being there!
I brought in an old ring to be reset into an earring for my husband. They did a fabulous job in a short amount of time. We couldnt be happier! I sincerely believe the stone looks much better now than it ever did!Honest, knowledgeable customer service and amazing quality at a great price. There is no reason to go anywhere else!
I was having a very difficult time finding someone to change the battery in my watch as it is a unique brand. Not only could they do this, it was so much less expensive than anyone has ever charged and it was done in 5 minutes. While I waited I, of course, took a peak at all the beautiful jewels on display. Ive been meaning to update my wedding band and know that when I do get around to it, this is where I will most definitely purchase it.
We were delighted to find a comfortable, friendly place with staff who were patient and very supportive. Wed been to several big box Jewelers and were frustrated with aggressive staff and styles that seemed to cater to the younger gotta have what she has crowd. At Ericksons we found a place that felt like the comfort of home. With distinct and elegant products, fair and honest prices. We love our mounting and got a good price on a nice stone. I will definitely be back to fill future gift lists.
I recently purchased an engagement ring from Matthew Erickson Jewelers, and I cant say enough about how easy and great they made the experience. The owner, Steve, and his staff were very engaging and friendly and took the time to explain every part of the process, which was really important to me since Id never made a jewelry purchase before. I brought in a family stone to put in the ring and they even made a point to show it to me under magnification so that at any point in the future I would be able to identify the characteristics and make sure I wasnt swindled by a less scrupulous jeweler. They were not pushy at all (which I had been afraid of) and they gave me a great deal on the ring and the work that went into it. Steve even gave me a ride in his Shelby Cobra after he saw me admiring it in the parking lot (a great experience, I assure you). The best part for me though - she LOVES the ring. I described to them the few characteristics I knew she was looking for and they helped me knock it out of the park. If you are looking for a special piece and you want a great product, a great price and GREAT customer service, make sure this is the first place you look. You will realize quickly that you wont want to go anywhere else.
Your service is appreciated. Beautiful jewelry at various price points. You show genuine kindness and respect for your customers. I love your store. If all goes well, my husband and I will see you sooner than later to purchase our anniversary rings.
Diamonds may be a girls best friend...but a premiere jeweler even more so. You wont be disappointed with Matthew Erickson, for they truly are the best in the area. Aside from being diamond specials, they offer custom design, repairs, remounts, restoration, appraisals, and FREE jewelery inspection and cleaning. And their attention to detail and customer service cannot be matched thanks to Steve and his staff.
I have come here twice in the past couple of weeks to get some help with my watch. Although they dont sell watches in the store, they are very helpful and knowledgable about them. Their service was really excellent. This is a well-run, honest, and straightforward jeweler. Im sure Ill be coming to them again in the future, and I would readily recommend them to my friends and family.
I have been a customer of Matthew Erickson Jewelers for 15+ years. Steve and his team are fantastic. Meticulous in their work. Incredible quality and selection. Truly best in class
I have used them for years. The sales and service is top notch. If you are looking for a place that will go above and beyond your expectations give them a try. Custom design or special request are not a problem for them either.
My Fiance and I just bought my wedding band from Matthew Erickson Jewelers today. We worked with Leanne and it was the best experience we had buying jewelry. We were looking for a specific style and were in a specific budget and Leanne did everything she could to make sure we were satisfied. She called me weekly updating me on if anything came in that I would like and was in my budget. Leanne never got frustrated with how specific our needs were and never put pressure on us to buy. Matthew Erickson is now our go to place to buy any jewelry. You cant beat the quality, service and selection of all their pieces.ps - Cant say enough nice things about the owner as well. Very nice, down to earth man (with an awesome car that my future husband cant stop talking about!)
Judy was extremely helpful. The store with its staff is a gem stone by itself. I deeply thank them for taking really good care of me and giving me the time to find the best piece. Five golden starts for real.
I strongly recommend Mathew Erickon Jewelers to anyone shopping around for their engagement ring. I was met by incredibly friendly, helpful, knowledgeable, and accommodating staff. Their customer service and communication was phenomenal- they had me send pictures of rings I liked and promotly responded with a document containing many similar and relevant styles. I was then able to request the styles I liked so I could try them on in-store. They also patiently helped me find the perfect engraving for my band with the help of their modern, ring-design books. Lastly, I would like to say that never once did they make me feel as if I needed to spend an arm and a leg on my ring. They happily worked within my budget and never pressured me to spend more. I couldnt rave enough.
Best in quality... best in service.... the best in all they do! No reason to shop elsewhere! Sherry Fret
THIS IS THE PLACE!!! Steve and his employees are amazing. I have been in several times and every time I am greeted quickly and given their full attention. Today I went in to get advice on my engagement ring, because since I lost weight, it was too big. Steve immediately helped me fix the problem now and plan for my future size adjustments. He even offered me free cleaning services. Thanks Steve for all of your help.
Excellent customer service. I had visited another jeweler for a repair. They tried to talk me into an entirely new ring and setting - which of course would have cost a significant amount of money. I explained to MEJ that I just wanted my original (and sentimentally important) ring to be fixed, they listened,and examined and after asking a few questions and explaining the process repaired my ring beautifully.
Outstanding!!!We were out shopping for engagement rings and were getting frustrated and overwhelmed very quickly. We decided to head to Fox Valley to just shop around and see what our different options were when Matthew Erickson Jewelers popped up on my Google search. I was excited with their consistent positive reviews, so we headed over. We worked with Leanne, who immediately put us at ease. She patiently answered our questions and educated us about diamonds and what MEJ could do for us. In about 2 hours we had our setting and stone selected and were discussing financing (layaway turned out to be our best option). We always felt welcome when we visited our called. We have the ring now and could not be more thrilled!! We are going back for our wedding bands. Thank you!!!
My wife and I have used Matthew Erickson Jewelers for the past five years. From appraisals to custom jewelry. Steve and his staff are very friendly, knowledgeable, and extremely customer centric. We always walk out of Matthew Erickson Jewelers confident we are going to get a great deal and quality products.
After being told by another jeweler that my ring was not repairable and had to be completely rebuilt at a cost of $2,000 I decided to go for another opinion. I went to Matthew Erickson and they looked at it said it could be fixed for $100 and had it back to me in 2 days. WE NOW HAVE A NEW JEWELER !!! COME HERE YOU WONT BE DISAPPOINTED !!!
I was looking for a gold band to replace my wedding band. We had checked the entire mall at Fox Valley to no avail, when we notice the ME store outside the mall. They had exactly what I wanted and in my size also. Service was outstanding, very polite, helpful, and gracious without being overbearing. I also had my engagement enlarged. Again, outstanding service. We will use ME for all our jewelry purchases and work. Hands down better than the other stores. (When we returned to pick up the ring, they had a nice holiday spread with Kuerig coffees, cookies, and some holiday treats.)
Everyone is so helpful! My fiance got my beautiful engagement ring here and we just picked out our incredible wedding bands!
AWESOME EXPERIENCE! Steve and his staff helped my husband and I design the most beautiful 30th wedding anniversary gift I could have asked for! The process was so much fun! I would highly recommend Matthew Erickson for their patience, knowledge and craftsmanship! You wont be disappointed! Thank you again Steve Woodworth!
The jewelry store was awesome, the customer service is spot on, I highly recommend them. Marge really helped to give me a selection of choices to choose for my engagement ring and Steve, the president (GIA) was a a great person as well. I will go back to get my ring band.
Fastest and cheapest watch repair Ive ever seen! Excellent staff. Will be shopping here for my next jewelry purchase!
Excellent customer service! Couldnt have been more pleased with my experience. Ill be sure to come back and to recommend Matthew Erickson Jewelers to anyone whos looking to buy jewelry.
Thank you for an outstanding experience with the selection, design and purchase of our engagement ring! We could not be happier with our entire experience with MEJ! We can only hope that the rest of our wedding planning goes half as well. See you for our wedding bands!! Thank you again!
Recently purchased a gold bracelet for my wife. The patience and customer service they proveded was truly appreciated. Thanks M.E!!
I have been coming here for years and have always found them to be friendly, professional and most of all, honest. They stand by their product and have done excellent repairs on my jewelry. I will continue to do business at this store.
From the friendly sales associate to the skilled jeweler my husband and I were thrilled with the customer service we received. The repair to my wedding ring was done with exceptional craftmanship at a very reasonable price.
This place is amazing and was very reasonable for my wifes engagement ring.
I just moved to the area and needed a jeweler. My friends told me about these guys so I gave it a try. All I needed was a watch battery. The service was great and they took care of my watch in bout 10 minutes. I will be back for Christmas.
Judy is the best!!!! She made the whole process fun!
Excellent customer service. very friendly and wide selection of jewelry. I recommend this place to anyone.
Any time you need some bling this place is a real gem;)
Excellent service!
Graat expiernce, no pressures, just knowledgeable jewler. Highly recommend this jewler.
Judy is the best salesperson and Steve is great to work with. If you want top quality for a great price this is the place