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Asa Auto Plaza of Austin
703 17th Ave NW, Austin, MN 55912, United States
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Asa Auto Plaza of Austin
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Review №1

Service was great! Mark is always very helpful and pleasant. He goes the extra mile if needed. Ed, the driver, is a very kind person and drives carefully when dropping me off at work and picking me up.. The mechanic who worked on the car put the seat and mirrors back where I had them - thats a very cool customer service move. I appreciate the great service.

Wi
Review №2

Asa Auto Plaza - Austin is a first class operation. From scheduling to service to final pick up they set the standard of excellence very high.

Gi
Review №3

The scheduling of the service was fast. The staff at the service department was very friendly and prompt. The waiting area was very nice and clean. The wait time was minimal.

Tr
Review №4

Great service! Super friendly staff and you washed my truck! Thank you!

Da
Review №5

Pertaining to Troys comment. The boss was golfing, with me! I was looking for a truck and negotiating and I was taken golfing to talk about my possible purchase. After a nice 18 we made a deal and I couldnt be more pleased. Thanks ASA, you have a customer for life!

Gr
Review №6

The staff were efficient, and respectful.The car was cleaned, and the service was swift.I rate this experience highly.

Tr
Review №7

I would avoid this dealership! I called on a vehicle, and the manager was out (golfing I think they said), and they would get back to me. So since he was out and I was waiting, a manager sold the truck to a friend of his without calling me.. I guess calling back customers and helping them is not part of their values.

Ma
Review №8

I was SO HAPPY when we drove up and my car was sitting outside all shiny & clean!!! I have always thought a complimentary car wash should be included when you get an oil change but not many places do that and Id never had that done for me before at Asa so I was INCREDIBLY HAPPY when I saw a clean car!!! This is EXCELLENT customer service!!

Su
Review №9

Always friendly and super service.

mi
Review №10

The attention of the car service person was extraordinarily phenomenal, he checked my car and told me that everything was in perfect condition. very kind to me.

Dy
Review №11

Very knowledgeable, was able to help me find a vehicle for my situation, great service.

Da
Review №12

The parts guy, Mark, went above and beyond to help me fix an electrical problem between my Audi Q7 and my camper. He didnt have to do that, as the techs were all on lunch break, and he refused payment after it was resolved. I was just thrilled such good people are still around. Thank you so much, Mark, for getting us back on the road!

Jo
Review №13

Great service people.

An
Review №14

They got my truck in quickly for an oil change and found my filters needed to be replaced. They showed me the issue and were super polite about it.

La
Review №15

Always a pleasure to work with the ASA service and staff!

Si
Review №16

They drained the old oil and put in new oil

To
Review №17

I wanted to say thank you to Jason at Asa, he was a huge help to me when I was without a vehicle due to a failed transmission. Jason made the phone calls for me to line up a rental and get me a ride after dropping my truck off to the transmission shop. Ill also say thank you to Tristan in assisting with the ride back, great guys and a great dealership that I would strongly recommend. Thank you again for helping a guy in need!Tom Sullivan

Ma
Review №18

Friendly, quick service, very helpful.

Fl
Review №19

On time and no bs . Just good customer service.

Ka
Review №20

Jessica made buying a car soooo comforting and easy! Everyone was nice and welcoming. 10/10 recommend :)

Kr
Review №21

My service call was efficient and quick.

Br
Review №22

I bought my car online from another state and it couldn’t have been easier. Tanner was extremely helpful, answered all my questions and even took extra pictures of the vehicle for me. I wouldn’t hesitate to buy another from Tanner and Asa Auto Plaza.

No
Review №23

Friendly, knowledgeable, and fast

Ra
Review №24

Very knowledgeable personal.

Cl
Review №25

This place is great. I was just looking around first but they were quick to help me find an option that worked for me and they gave a great price. I am very happy with my car and the whole deal was done transparently and they didnt try to sell me the most expensive option like other dealers do. They actually worked to find me something to fit my budget. 10/10 would recommend.

Ky
Review №26

Nice peaple, they take the time to listen and find the vehicle that you want not the one that might be sitting on the lot thats close to what you want. Definitely worth the drive to Austin. Best experience Ive ever had when truck shopping.

Ri
Review №27

I looked at many cars and test drove at least 5 different brands at over that many different dealers. I liked the car I originally drove at Asa Auto Plaza but Armando realized I like another brand better and he found it for me at another dealer for the same price as the original one. It was a fantastic price and I received a good value for my trade-in.

Sa
Review №28

Our salesman, Armando, was very knowledgeable about all the vehicles we were looking at, spent a lot of time with us, was very courteous, and very responsive to texts, which I appreciate with a busy schedule. He didnt have the vehicle on his lot, but found us exactly what we wanted quickly. We could not be more happier with our experience.

Ho
Review №29

I bought a vehicle from Jason Wuorenma. He brought out the white glove service!!! He was super knowledgeable in the sales and financing process! We stopped at 4 dealers before ASA and we were glad we had Jason on our side!! We will only buy from Jason from now on!!!

Jo
Review №30

Armando and the team of sales associates made the new car buying experience exciting and easy. At first didnt plan on also purchasing the extended warranty and Zilon paint protection but when given the details of how it SAVES MONEY in the long run, we did purchase the additional protection. Everyone was so nice.

Ma
Review №31

Excellent service and very professional staff

S
Review №32

Werent very friendly. Promised a gas card twice, still havent received it. Texted salesman about a problem with the radio the very next day. Never acknowledged my text but had no problem calling back or texting before the sale. Acted like we were a pain in the butt towards the end of the sale. Only gave 2 stars because they finally relented to some haggling towards the end of the sale. Will not return nor recommend. AUSTIN, MN CAR PLAZA

Wa
Review №33

After my wifes recent collision with a deer we found out how just how great it is to have a dealer as wonderful as ASA to work with. We had the car towed to their body shop and Mark worked with the insurance company as they determined the car was totaled. So we needed another vehicle in a hurry. We were fixed up with a loaner which was a major blessing. Then lots of help looking at different options until we found a new set of wheels. The dedication and help we received from Tanner and all the staff at ASA auto really helped ease a very stressful event. We cant say enough good things about our experience with ASA and would recommend them to anyone.

Em
Review №34

Great customer service and a decent lounge to wait in, but a scheduled oil change took 90 minutes and ended up costing way more than I pay at my normal place.

Ky
Review №35

Todd went out of his way way to find the perfect truck that I wanted. Very happy with my first new GMC.

Je
Review №36

Friendly nice courteous and above all quality and price

Ge
Review №37

Friendly staff good people to deal with

La
Review №38

Low balled a car price and wouldnt giveInfo immediately wanted me to trade or buy

Ko
Review №39

Good customer care specially Tony

Ya
Review №40

They gave me ride to work when my car needs to stay with them for more services

Br
Review №41

Dealership is incredibly helpful! However I will never own another GM product.

Ed
Review №42

These people are the best!!! Go there!!

Jo
Review №43

Took my car their to get looked at and talked to the company that I got my car from and found out that I was going to get charged more for the part at ASA and called and asked if they could fax what was wrong with the car to my company and it took the whole day and I even tried to call the manger and just got the answering machine and he never returned the call

Ka
Review №44

A joke

Information
5 Photos
44 Comments
4.2 Rating
  • Address:703 17th Ave NW, Austin, MN 55912, United States
  • Site:http://asaautoplazaaustin.com/
  • Phone:+1 507-433-1871
Categories
  • Auto repair shop
  • Chevrolet dealer
  • Buick dealer
  • Car finance and loan company
  • GMC dealer
  • Motor vehicle dealer
  • Used car dealer
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–7PM
  • Friday:8AM–6PM
  • Saturday:9AM–4PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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