They deserve a 6/5. They sell decent affordable cars. Just bought my Rolls Royce Phantom 2020 yesterday and the salesman was really kind. Super!
Brian really knows what he’s getting into when you ask him anything about Rolls Royce. The man is a Encyclopedia of any information you might want and is more than happy to tell you all about the biggest parts like the engine that goes into the best or even the smallest details like what material was used to stitch the umbrellas together that go into the door-well.(yes, a Rolls Royce comes with a umbrella!) over all an amazing experience every time I come in to say hello to the amazing people down at the dealership. If you’re looking not for only quality cars but quality service, Rolls Royce of Austin makes you look no further!
I have not been mobile for years so I have an extreme interest in The Phantom. I believe I heard you in the spirit from the northeast. I cant express how important transportation is for me being differently abled. I have been relieved that I can offer energy to the world, and then only to realize that the sky has lost its very limits. The Milky Way is calling. I feel like the advocate of nations.
You buy a Rolls Royce only to find that they do not offer a loaner even if your car is going to be in the shop for 19 days. I have other cars but with the wife bing out of Country and COVID the least they can offer is a loaner. Secondly try to get their service department to answer a call or return a voice mail!!!!!!!!!!!!! Rolls Royce RIGHT
Bought a ‘17 Escalade used March 2020. Finance person rushed paperwork. We bought GAP and used car warranty. Warranty was funded. But dealer/finance person never purchased the GAP insurance on our behalf as of August 2020, and GAP protection company had no records of funds or vehicle info, so I’m assuming dealer or finance person pocketed the entire GAP premium (fraud).Never let the sales team or finance talk you into GAP or warranty if you’re rushed for time! And get EVERYTHING in writing.Still waiting to see my money returned.
Just got one for my 18 year old 2020 model
Really nice amazing cars. Great customer service
Salesman was very attentive and friendly
Awesome place to Broaden your mind
Love their vehicles