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Volvo Cars of Austin
7216 N Interstate Hwy 35, Austin, TX 78752, United States
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Volvo Cars of Austin
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CH
Review №1

Very good looking dealership. Modern and futuristic. The selection of vehicles is good despite the challenges that most dealerships and the industry are having these days. Staff was courteous and knowledgeable about their products, I just wish I wouldve been offered to test drive some of the vehicles that I was interested in (CX90 and Polestar). Definately some room for improvement there. Staff was not pushy at all which is a big plus. Overall a great experience.

Is
Review №2

Chris White was a pleasure to work with. He was timely and professional in presenting cars within my price range. He did not beat around the bush and discussed the differences between models presented. Its clear that he is knowledgeable of the inventory of not only Volvo, but of the various brands traded in. He dresses sharp, talks straight, and makes your needs the top priority to finding a car. Where other salespeople at other dealerships tried to talk me into deals that I could not make work, Chris was able to find a car that I felt safe to call my own for many years to come. Despite a maintenance issue found on the vehicle after it was inspected post-sale, he was quick to bring the issue to my attention and managed to keep the agreed upon price as the sales price. It was corrected (timing belt was close to going out) free of charge. I was granted a loaner vehicle to make up for the long queue for cars awaiting inspection. With Chris on their team, Im not surprised that the queue is long - Chris knows his stuff and feels like he not only takes your specific needs in a vehicle seriously, but he knows which cars best fit those needs. Despite what you may hear about large dealerships from smaller dealerships and their customer retention, Chris focuses on winning life-time customers. Its without question that I will ask for Chris next time I need a vehicle anywhere near Austin, and you should too!

Ri
Review №3

Kevin Sims in service was outstanding. I was working with a 3rd party company and Kevin was over seeing the repair process having to communicate constantly with both myself and the owner of the vehicle. Kevin has exceptional communication and customer service skills. The dealer was flexible on pricing due to our situation. 10/10 would recommend this dealership due to Kevins professionalism.

YE
Review №4

It was a wonderful experience working with Will Nakassa. He was a great help who made all possible and sure thing, now I got my very first Volvo!! He is definitely the best sales assistant I’ve ever met. I would also like to thank Brooke for her professionalism. Overall, great team, awesome experience and no complains!

Am
Review №5

Bryan Price has been my Service Advisor for years! I’ve always had exceptional service & have never felt uneasy about taking my car in for any needed work; he’s very reliable. My Volvo is an 05 & came with LOTS of issues. Since i’ve been taking it here, it now runs beautifully with all major problems fixed. The dealership itself is very clean & comfy, i’ll sometimes do work in the lobby on my laptop while waiting for my car. I will continue to be a customer!

Sa
Review №6

I had the BEST experience buying my Volvo this past weekend. Michael Flake was great. We had so much fun test driving and looking for the perfect car for me. He was patient, so knowledgeable and enjoyable to be around! Emmett in Finance was awesome too. Overall, we had such a great time buying a car (which isnt always the case). 100/10 recommend!

Wa
Review №7

I would double check with other Volvo dealership service to make sure youre not being ripped off. On February 1, 2021, I was quoted $1200 for a new brake module + $495 in labor to install, and $700 for software to update to Pilot Assist 2 on my 2016 XC90. When I ask if I can just do the software, they said no because the new Pilot Assist 2 requires new hardware. A Volvo dealership in Houston charged $180 for the software update and shop time for the Pilot Assist 2 update, no need for the expensive hardware updates and it works fine. Dont let their service department at Volvo Cars of Austin rip you off, shop around.

No
Review №8

I had a wonderful experience purchasing our car! James Hicks was our sales associate and he was excellent. He made The whole car buying experience seamless. Thank you again

Au
Review №9

My wife and I recently purchased a car from Volvo Cars of Austin and thoroughly enjoyed every aspect of our experience. Our Salesman, Manny Martinez, was both knowledgeable and personable - able to answer all of our questions. I would recommend both Volvo Cars of Austin and Manny to anyone in the car market located in the greater Austin area.

K
Review №10

Thank you so much to Manny! 10/10 dealership in Austin, Texas and best experience i’ve had. Quick and easy process highly recommend them! Appreciate all y’all do!

Gu
Review №11

Great overall experience! Went into the dealership with a ton of question about the XC90 and ended up buying one. Got all of my curiosities answered all the way through the purchase. I never felt pressured into buying. I was helped by Will from sales who was the absolute best! Extremely helpful, even answering questions after the purchase.

Ag
Review №12

We just purchased our sixth Volvo from this dealership. For 32 years we have been impressed with the customer service and their sincere care and concern for us. Linda and Shannon are awesome as they know firsthand that we are Volvo for Life....The VIP treatment we get when walk in is so appreciated. (always treat and let us know that we are Family). This is the place to go if you want excellent and exceptional customer ServiceLove the XC 90 Inscription.

da
Review №13

Heads up, this dealership is the worst. I made my appointment one month in advance because I needed a loaner. I dont know if its because I am Hispanic or what, but I got a Subaru as a loaner, and everyone else in front of me and behind me got a Volvo loaner. It took five days for them to change one small part. I got no head up, no updates. When my vehicle was finally ready, the receptionist was very rude and unprofessional. This dealership has lost my business. STAY AWAY FROM THIS PLACE.

Lu
Review №14

Had a great experience purchasing a new 2021 Volvo from Linda here. Although a little hiccup came up after the purchase, Linda and Shannon were very helpful and patient in resolving the issue. Ive had many experiences at different dealerships in the past few years and this one may be one of the best Ive had so far. Appreciate how they take the time to take care of their customers, even after the sale. Highly recommend!

Ma
Review №15

Havent bought a car here.... yet, but thats not because of bad sales staff. They were very nice and didnt pressure a sale at all.

Je
Review №16

I recently bought a used car from Austin Volvo and the experience was fantastic! Andrew Brudahl helped me find the car I wanted with no pressure or hard selling. The process was easy and comfortable. Everyone was attentive and welcoming. Would highly recommend this team!

JJ
Review №17

Was very Impressed with the service and care we received. Wife was looking for a new ride, she wanted safe and reliable. We received so much more than anticipated.Would highly recommend James Hicks( our salesman), he was very knowledgeable about the vehicle and understanding of our needs. He showed us the vehicle front to back and went over all the fine details....not once but twice. He made sure we understood the car inside and out before moving on.The Finance aspect of the vehicle was very smooth. We never felt pressure to get any unwanted items and was very straightforward( didn’t push for extra items)After everything was signed, James took us back out to the vehicle to triple check everything.Wife and I was very impressed with the service we received at Volvo. Would recommend Volvo Cars of Austin.Thanks for everything!

Br
Review №18

They made purchasing a car a very pleasant experience. Low pressure, very open and transparent, very ethical. The entire process was smooth and painless. A special shout out to Jonathan for making this such a great transaction. Id do business with them again without hesitation.

Pe
Review №19

Service Manager Jim Coyle and Service Advisor Jim Benton always take fantastic care of me. I have used Roger Beasley Volvo for all my service on my Volvos in Austin for twenty-five years. I have done this because their mechanics are Volvo trained and I trust the quality of the work done. I very much enjoy my service experiences with this totally competent and friendly team.

Ja
Review №20

Bought a vehicle last week. Our car salesman Will Nakassa was amazing. Did not pressure us in buying a vehicle. Gave us space and answered all our questions. Emmitt the finance manager was great too. I highly recommend these guys when buying a vehicle.

Kr
Review №21

I would not recommend this dealership for several reasons: appointment times are not honored, customer support is minimal, not unpleasant just not helpful, and over priced slow service. After waiting 3 days they finally confirmed a check engine light and quoted me a price that was over double what I ended up paying at another autohaus...and done in 3 hours!!! Not 9 days. The loaner car I was given left me stranded 3 days in a row. After calling to talk with the GM I got help that day,, and was able to get another loaner.Overall not a good experience on 2 different visits.I have loved my Volvo and might have been a Volvo driver for life but will not now as no trust that it can be serviced when needed. Customer be aware.

Br
Review №22

These guys were really great to deal with. We bought a used car and they gave us great value, zero pressure. Will use them again

Mi
Review №23

Volvo of Austin delivers excellent customer service. We had a great car buying experience, and specifically our dealer, Manny, was fantastic. If you’re heading here to look at a Volvo, ask for Manny!

Mi
Review №24

I am thankful for Michael and Joe at Volvo for going above and beyond for a stellar experience. I was extremely indecisive about which model to go with, and they were beyond understanding and listened carefully. Michael was able to save the situation and find the perfect car for my needs. I feel 100% confident I made the right choice. I am grateful for all their hard work and commitment.

L
Review №25

My service advisor is courteous and efficient, ready to help, and knowledgeable. He generates confidence in both the product and the company. His guidance is invaluable. He leads one every step of the way. I like to have Volvo Cars of Austin service my S90, even though it is a far drive from home, because of my advisor. Thanks for a delightful experience!

Mi
Review №26

I was in desperate need of help. I was traveling and my check engine light came on. Leigh was so caring and helpful in being able to accommodate my emergency. The gentleman that helped me onsite was also helpful and kept me up on what was happening with my vehicle. I used the shuttle service for a drop off and pick up at a local attraction while they worked on my car. Overall, it was a great experience. If you live in the area or are passing by and are in need of help… This is your place!

Sp
Review №27

Purchased a used Audi from here back in April. Wow what a wonderful, diverse, dynamic and engaging sales team. I was treated with respect and transparency the entire time. I took delivery of my A3 eTron on a very busy Saturday and let tell you these guys are rocking and rolling, this is clearly the place to get a Volvo! Thanks guys for taking such good care of me. I love the new to me Audi.

An
Review №28

Walking in, you are treated and asked how they could help. Then Chris did a great job answering our questions about electric cars

va
Review №29

Chris White is a great salesperson! My car unexpectedly died and within days he had me in a new way. He made the process very easy!

Jo
Review №30

We leased an XC90 last year and the ownership experience has been awful. The car itself has had several problems with software and driving, and the dealership service is the worst we have had. The speedometer is once again flashing a blank screen after we had already left the car for over a week. The dealer now has no loaner cars available at all. The service does not compare at all to cars we have had with BMW or Infiniti, the car has also been a disappointment. If you think you are paying for a luxury car experience, this isn’t it. Will be our last Volvo.

KS
Review №31

This is a review for their service department. Wait times have been ridiculous. They tried to up charge $50 for this visit with no explanation (for same exact service I get everytime) Plenty of times they haven’t even reset my oil change light. Have only had the option for a loaner car 1/7 times. Shuttle was too full twice. Car wash has worked maybe 1/7 times. For example: my most current visit for a scheduled oil change (made 7 weeks ago - it was the 1st available oil change appt): I’ve waited 5 hrs and 15min after being told 2 hours max. Service advisor had emailed me 3 hours after I had gotten there telling me additional concerns - but I hadn’t gotten the email because I was working on my computer and not on my personal email. At the 4th hour service advisor finally came to find me to tell em what was in the email. I politely declined additional work and he told me it was in the wash. The 5th hour-continued to wait until I finally got my car back 5 hrs and 15 min later. No communication to tell me it would be 3 hours later-I could have ubered or made other arrangements.

J.
Review №32

Emailed for wife to get new car. Told sales she hates the car buying experience. They acknowledged this and said they would make it easy. She goes in Tuesday to test drive, then they say car is ready Friday. OK, make appointment at 9am Friday because we know dealers are busy. Goes in Friday before 9. 9 passes, 930 passes, 10 passes, wife leaves at 10.30 without new car, dealer really didnt care as she waited.Thanks for wasting my wifes time. Why make appointments then make her wait and wait? Someone else will take our money with more respect.

Dy
Review №33

Manny did outstanding throughout the entire process as well as even after. Will be going back to him for my future needs as well as referring others to him. Thank you Manny for all of your help!

Jo
Review №34

Volvo of Austin restored my faith in the ability to come in knowing what you want, what you can afford and getting the deal done. No hassle just nice, friendly business. Coming from a terrible experience with a previous dealership, we were nervous to say the least but Michael J. McKenery took great care of us. Making sure this time the experience was 1000 times better. And Joel, the finance manager was extremely kind/patient and took the time to explain everything to my wife & I had a question about. Not once did we feel pressured or persuaded into a deal but instead got exactly what we were asking for, if anyone is in need of a preowned or new car, I definitely recommend Volvo of Austin. We can’t thank you enough for the great experience we had with everyone there.

Jo
Review №35

My wife and I stopped recently to look at XC90s. Michael McKenery in sales was ready and egger to show up a couple of cars we had seen online. He brought them both up to the building so we didnt need to walk across the parking lot. He showed us all the buttons and explain what they did. We gathered all the information we needed and left. The next day we returned and made a deal with Michael.Emmett Vick in Finance was also great to work with. He has a really cool tablet for going over the numbers. All in we are very happy with our purchase and how were treated. The best car buying experience Ive ever had. These two are the greatest guys in the car business.

Br
Review №36

Manny did an outstanding job from start to finish with our entire car buying process. Highly recommend using him for all of your car buying needs. We will be sending more people to him and coming back in the future.

Me
Review №37

Volvo Cars of Austin is AWESOME!!!! I have been researching/deciding what type and where to make my car purchase and this dealership was GREAT to work with! I had a rock start team of Alex, James and Joe to help me get into my first Volvo! I couldnt be more happy with the level of assistance and care I received. All of my questions and concerns on the vehicle were answered throughly by Alex and James. Then Joe assisted me in customized extend protection plans that fit within my price point! I am SUPER happy to officially be apart of the Volvo family!!

Da
Review №38

Excellent experience working with Michael F. This was our first car purchase 10+ years and I went in knowing what I wanted. Michael was very helpful with no added sales pressure like we’ve experience at some dealerships, plus we got a great deal. Keep it up!

Th
Review №39

I had a wonderful experience buying my first Volvo. I stopped by one evening just to look, but was planning on purchasing another brand. Alex was extremely thorough in answering all my questions and showing me all of the features of the cars I test drove. I came back to look at some specific cars and Michael helped me that evening. When I decided on the car I wanted, Michael was prompt and thorough in emailing me about the available options and keeping me updated on the installation of my accessories. They both helped me on delivery day and Alex gave me a wonderfully thorough tour of all the features of my car. They also have followed up with me to make sure I was happy and didnt have any questions. The attention and communication I received were orders of magnitude better than any other dealership I was working with. And I absolutely love my new car!

Ch
Review №40

I bought my XC40 with the help of Mike M. and he was very knowledgeable in the Volvo line. I felt supported and not pressures when choosing my car and he was worked well with my very busy schedule. Joe L. in finance was awesome in helping me with a monthly amount that worked well for my finances and I still got all of the features and warranties that I wanted in my purchase! This was the best car buying experience I have had!

Th
Review №41

Michael McKenery and Emmit were by far the best people we’ve dealt with in any dealership while trying to find our vehicle. The place is awesome and the people are top notch. Great job guys... we’ll see you again.

St
Review №42

Called Michael Frolich early Saturday to let him know what we were looking for. He was very patient and even offered up a used XC 90 that might meet our needs. When we arrived that afternoon, he had a car waiting for us to look at. He went over the features and then let us loose to test drive as long as we wanted. Once we made up our minds, we haggled back and forth but quickly made a deal. I would highly recommend Volvo of Austin and Michael Frolich as he was super easy to deal with.

R
Review №43

The Sales Team was helpful, courteous and knowledgeable to help us select and buy our Volvo V90 CC. He provided us with all the options at hand, features and services thus helping us make an informed decision without pressure or force. Dealers are most times over zealous in wanting to make a sale. But the Sales team here were effective in providing us with options without forcing us into a quick decision. The finance team too was concise and transparent to us in understanding the finance options available and the variety of services including warranties, wheel, tire, windshield damage plans, etc. offered through Volvo. They were able to get us a better deal as well through lower interest financing. Servicing department were able to get us in and out quickly whilst providing us with a loaner car. What more can one ask for or expect? We would recommend this dealership and especially its people to anyone interested in buying a luxury vehicle. The benchmark has been laid down.

Je
Review №44

Emmett Vick put me in my brand new Volvo XC60 and he made the whole experience a fun one :) Ryan, the manager, is the absolute best. I am loving my vehicle and the countless bells and whistles she has to offer! I highly recommend visiting Emmett when you are in the market for some new wheels.

Do
Review №45

Unbeatable customer service, and no sales pressure. Unlike competitors, where daily calls ensued to pressure a sale, Volvo of Austin allowed me to take my time assessing vehicle features and making a decision. And while the no pressure to buy was a significant factor, Manny took about 30 min to walk us through all of the unique features of the XC60 before test driving. He and Emmett provided phenomenal detailed information to ensure vehicle features were fully explained with demonstration, to include the self-parking feature, and well after business hours. Shannon, made price negotiating the easiest I’ve experienced in buying more than dozen vehicles over the past 35 years. For them, it wasn’t about trying to take your money; it was about customer service. This remarkable sales team rises above in this industry. We pick up our new lifestyle (loaded XC60) tomorrow.

Ch
Review №46

I purchased a new vehicle (XC40 Recharge - Pure Electric) from this dealership on 5/4/2021. My sales person was Alex Endara, and I really enjoyed working with him. He is very low key, great at explaining all the features in my new vehicle, and wasnt pushy or pressuring at all. He was very accommodating with respect to providing me the sticker price, counteroffers, communicating with me over text (my preference due to my schedule), and much more. I highly recommend this dealership and the Volvo brand. Exceptional craftsmanship, and Volvo covers so much with its standard warranty for new vehicles.

W
Review №47

Brian on the service desk was fantastic. Really responsive, and helped us tremendously in a time of need. SIX STARS

Ru
Review №48

Very attentive and motivated staff. Extremely efficient and caring. No arguing. No run arounds. Best service department Ive experienced in 60 years of driving!

Ca
Review №49

Andrew was great and helped from beginning to end. So patient and showed me multiple options until I found the perfect one.

De
Review №50

While I waited longer than I had hoped, I was comfortable while doing so and everyone in the waiting area was masked which helped me feel safe. I added rear brakes due to the comprehensive inspection performed while my car was in the shop. I loved that the car was washed and vacuumed before being returned. A touch of luxury I didnt expect.

De
Review №51

Chris White was very helpful! He explained each step in the buying process for me, answered any questions I had and made sure I understood what he was saying. To top everything off, as I was leaving a car was stalled in the street and he helped the people push the car to the side of the road. I am glad I purchased my vehicle with him. He is highly recommended in my book!

Ni
Review №52

I may have encountered the wrong sales guy, but unlike most reviewers my experience with this dealership was abysmal. No interest in putting a deal together. Had to go outside of Austin where the deals were much more aggressive, and the sales professionals were willing to listen and move quickly to do a deal. Very disappointing.

Vi
Review №53

Update: They did get back today and are trying to make the situation right.Has to be most lack luster experience. The initial call went well and I walked into the showroom, was shown around and explained the different trims and options. Narrowed it to a specific model and left as it was past closing, a few actions agreed upon. No communication whatsoever after that, they didn’t respond to emails either.

Le
Review №54

Ask for Grant, really personable and helpful with a good sense of humor. I leased a car here about 2 yrs ago, I’m still super happy with my decision :) The service dept is always on point and very helpful as well, Kevin is great!

Ti
Review №55

Purchased a used car from Volvo Cars of Austin. Dylan Radzavich was my salesperson. The entire transaction was smooth and easy. I’m thrilled with my purchase and will definitely recommend Volvo of Austin to anyone looking for a new or used car. Dylan is an attentive salesperson who listens and does his best to get you what you need. Great job.

Am
Review №56

My wife and I went to the dealership about 30-35 minutes before closing. We went with the intent to look at an XC60 and a test drive. After letting reception know our intent and being told someone was coming to help, we proceeded to stand and watch employees close up shop for 20 minutes. At no point after we initiated contact did someone come talk to us or even acknowledge we existed. Puts a real sour taste in your mouth not to be taken seriously.Quick edit because the issue seems to repeat itself, my wife and I are both POCs, like those in other reviews who were ignored

Fa
Review №57

I worked with Emmett Vick in purchasing my new XC90. It was honestly an overall fantastic buying experience. He was very knowledgeable, helpful and accommodating to me and my wife. I would highly recommend Volvo of Austin for your next new car. Thanks Emmett!!!

Da
Review №58

I found buying a car from Volvo Cars of Austin to be a great experience. It was easy and the sales specialist was very knowledgeable and took great care of me. I would highly recommend this dealership and if you’re looking for a great sales specialist ask for Alex Endara.

Sa
Review №59

I dealt with Manny and he was greatThere was no extra fees, he made the process smooth and was straight forward about everything, no lies. That is extremely rare to find in any car dealership much less the person themselves I do thank you Manny Martinez

Na
Review №60

Having never bought a Volvo we were not sure what to expect but have had nothing but a top notch experience from the time we set foot in the dealership.Andrew was very personable, informative and helpful throughout. We never felt pressured and he helped make the experience a pleasant one.

Da
Review №61

Everyone was very nice and in the end all was good. Advisor was late for appointment and busy with other customers.

He
Review №62

I initially came in for a test drive and ended up with a great certified V90 Cross Country a week later. Chris White is knowledgeable, patient, and responsive and still answers questions if anything comes up. I never felt pressured or rushed - he is a great customer service oriented salesman. Financing was a breeze - transparent, easy, and a competitive rate. Joe was easy to work with and guided me through the process. If I knew it was this easy, I would have upgraded my ride much sooner.

SD
Review №63

Top notch Volvo. I will be buying my next Volvo from here, no doubt. Ask for Emmett in sales, he’s a pro (also a great guy!)

Da
Review №64

Volvo Cars of Austin made the whole experience of buying a vehicle incredibly stress free. And our sales rep, James Hicks, was simply outstanding. His geniality, knowledge, helpfulness, and attention to what we were looking for made it easy to choose Volvo. Everyone in the dealership was helpful and pleasant. It was a total good experience.

Eu
Review №65

We recently bought our new family car from Volvo Austin. Sales person was Andrew Brudhal. He is not like a usual salesman who only wants to sales a car. He listens our story carefully and help us to find a perfect car. We love our new family car. It fits all the things we needed. Thanks again to Mr. Andrew to assist us.

Ch
Review №66

I was going to different dealerships to try and find a new car for my wife.We have never owned a Volvo and wasn’t sure what to think. Grant helped us and was very professional. He showed us all the cars and even took time to explain all the discounts and incentives.Grant is the best in Austin if you’re looking for a Volvo. They are good people and I will be back.

bo
Review №67

We had a great experience with Michael Mckenery and Joe Leal. I would recommend this dealer to anyone. We drove over 125 miles to purchase our Volvo and it was worth it... Great customer service...

Ed
Review №68

Linda made the whole process painless. She was professional, kind, thorough and went out of her way to make the buying experience a pleasant one. Cant recommend enough!

Ra
Review №69

Made the process so easy and Grant worked to make the shopping smooth and move quickly. Loved the signing process and love my car!!

Ge
Review №70

Not customer friendly at all.I went here thinking of making a purchase decision. But no one attended me for 10 minutes. I was just walking here and there in the showroom. Finally, a lady came and said I need to wait either 45 minutes or come back again just to even speak to a representative.I even asked if I could have a quick look at one of their cars, to which she said I need to come back again even to look at a car.Then I decided it is better not to make a purchase with these people as they are 0% customer centric.Such a shame. Even though Volvo was one among my short-listed brands, I decided not to purchase a Volvo vehicle after seeing these people.

Sh
Review №71

Ive never had a dealer check in with me two days after the sale to see if I need anything or have questions. Linda is the best. If you buy a Volvo in the Austin-San Antonio area, buy it from Linda at Volvo Cars of Austin. No games and great customer service. Highly recommend.

An
Review №72

We worked with Andrew to purchase our new Volvo... he was communicative, proactive and patient as we worked through our purchase decision. Definitely recommend him and Volvo Cars of Austin!

Ka
Review №73

Shannon is the best! She always provides warm hospitality and ensures you understand your agreement and answers any and all questions you may have. We’re leasing our first Volvo this year and the Austin team has definitely turned us into “Volvo people”!

Je
Review №74

Always enjoy stopping by to see the latest models. The newest polestar popup store is amazing!!

Ai
Review №75

I scheduled an appointment with them to test drive a car only to know that it was sold when I got to the front desk. I went back home as I though the car was sold but then I received an email confirmation that the car is there. Idk how that happened.

Al
Review №76

I had an amazing experience with Grant Anderson. Although I did not purchase from Volvo, Mr. Anderson ensured all my questions and concerns were answered. He went above and beyond, as a buyer in Houston, he was extremely accommodating. Very fair pricing on my trade-in, and competitive pricing overall. In the future I will return. Thanks Grant!

Ju
Review №77

Worked with Andrew Brudhal. Fantastic experience. Saw the car online and Andrew was able to secure it, support the deal, and expedite pickup so that we could accommodate our child care needs.Always felt supported with Andrew and never felt sold to (which I had felt at other dealers). Thanks, Andrew, for a wonderful experience through and through!

Da
Review №78

I got my 2nd pre-owned Volvo! Special thanks to Linda Lilley (Volvo Product Specialist) that is very knowledgeable and is super duper helpful to show me the way the vehicle works and to help me know all the features I can use and how. Enjoying my new Volvo very much!

Ch
Review №79

Almost walked out with the wrong part but because the word Volvo was not in the new one I walked back in to confirm i had the rightvpart OR if they could sell me decals or volvo letters. Different associate checked part and told me I had been given the wrong one. Sure hope its the right part when I get home. Got gifted a Volvo key ring for my troubles. 😁

Ha
Review №80

I arrived early in the morning for my 40K miles service. They said I had to leave the car for a day. This could have been communicated with me weeks before when I made the appointment. I was later called during the day that the car was ready and I had to rearrange my schedule to pick up the car. Not being able to request the shuttle, I had to call for an uber which was extremely uncomfortable for me during a pandemic. When I arrived, they realized the car was not ready - some extra paper work needed to be done-. Finally when I received the car, it was washed outside but the interior were dirty, including the plastic protections the service crew used and left on the passenger seat. I got all the tires changed with brand new ones as well as the battery. Less than a week after service, the car gave warning about uneven pressure in tires and and needed a recalibration. I had to do all calibration myself, with complete dissatisfaction of the FIRST fully paid Volvo service I received.

Da
Review №81

We bought our Volvo XC60 with the help of Michael McKenery in sales and Ilia Pauloo in finance. In my 35 years of buying cars, this was the best, most seamless experience Ive ever had.

Ph
Review №82

We worked with Dylan Radzavich and he was awesome!! He knew the Volvo car like the back of his hand. He answered all of our questions, was super easy to work with, and overall a really nice and fun guy! Love this dealership and will definitely come back again to buy our next Volvo. Thank you Dylan!!

Sh
Review №83

We had a great experience at Volvo of Austin thanks to Andrew Brudahl who had assisted us from the phone call up to spending time with us at the end to deliver our first XC90 Recharge. Andrew is easy going to work with and highly knowledgeable. We will definitely recommend him to family and friends thats interested in a Volvo. Thank you Andrew for such a thorough and wonderful experience.

Kr
Review №84

Im a repeat customer because of the great service at Volvo Austin. Highly recommend working with Grant - hes a true gem!

as
Review №85

Second time coming here with the intent of buying an x90. Second time getting completely ignored. It seems from other reviews that it is true, if you’re a person of color you will be invisible to those who work here.

Jo
Review №86

No need to contact SALES... Im NOT Buying another car! - I went to service. Never had a problem with my car & now shes not driving the same. Oh & the quality of your hats I bought feel like paper. (literally) - thanks

Ca
Review №87

I inquired about a specific vehicle on their website and they emailed me saying it was still available. My son called to let them know what time we would be coming to the dealership I emailed them as well just to be sure. My son called them again to let them know we were on the way however when we arrived the vehicle was already sold. So I just wasted 2 hours in Austin traffic my son wasted an hour and a 1/2 they could have called they had both of our cell numbers and my email. Rude and inconsiderate.

Ry
Review №88

Everyone at Volvo Austin is top notch, from willingness to hear out my inane questions, to actually servicing anything and everything that needs to be addressed. Bryan was perfectly professional, helpful, and attentive. Definitely enjoy bringing my vehicle to you all each and every time.

D
Review №89

We LOVE Bryan Price, our awesome advisor, and Johnny Lee Deutsch, our amazing technician, at Volvo Cars of Austin. They are exceptionally incredible, knowledgeable, kind, caring, and honest. We love them, depend on them, and trust them 1000%. They are completely customer-oriented as they listen and communicate with complete care and attention, understanding, knowledge, kindheartedness, and sincere service. Bryan and Johnny always make sure that every single aspect of my familys experience at Volvo is always better than exceptional - it is always INCREDIBLY EXCEPTIONAL every single time we visit for service and every time we have communication with them. It is a relief to be able to feel completely confident in both Bryan and Johnny to take care of our Volvo, which is the same thing as taking care of our family. Bryan and Johnny remind us that there are absolutely awesome human beings in the world. And when we go to them for service, we always feel like we are going to see family, which we appreciate and value so much. I wish every person in the world could go to Bryan and Johnny for service. Volvo Cars of Austin is also a beautiful building that has such a great feel to it - in every way. The aesthetic pleasures are a treat to experience when we visit. Its open and natural-light filled space feels so peaceful and relaxing, and it always feels like we are at a beautiful retreat when we are there. What completes that feeling and experience are the sweet, sincere, and friendly people who work there. We always look forward to seeing their smiles and just being around them while we are getting our car serviced. They are a complete pleasure, and they are people who naturally care for others in all the little and big ways, and they make the world around them a better place. Volvo Cars of Austin does such a great job of finding the very best people out there. Bryan, Johnny, and every single person there are very much appreciated in every way by my family. We will be forever grateful to them. I dont know what we would do without them.

Ra
Review №90

After being told I had a cracked manifold by a different auto shop that would cost me $3250 to replace, I took my Volvo to the service center at Volvo Cars of Austin and Im SO glad I did. Apparently it was a completely separate, less significant issue, and replacing the manifold wouldnt have fixed the issue. I was also thrilled to know that my repairs were still under warranty. Jason and the team got me in same day and had it fixed by the following day, complete with a vacuum and wash. Im so glad I brought my car here and appreciate the professionalism and honesty (which the other auto shop did not have) from Volvo Cars of Austin!

Va
Review №91

I had a great experience with this dealership. I wanted a specific car with a specific trim but unfortunately could not find it near my area. I found the car I wanted online, called and spoke to Andrew Brudahl to make sure it was still in stock and made the 3 hour drive out that same day. He was so helpful through out the entire process, explained everything thoroughly and was very honest about all discounts that applied (even one I wasnt aware I was eligible for). He then took about 45 min to help me set up and show me how to use everything, every single feature in the infotainment system, every safety feature, and even the Volvo app. I think this alone made the drive worth it. The finance department was also very quick and helpful, never once pushy on all the extra add ons.

Br
Review №92

I had the best buying experience at this dealership. I made the drive twice for test drive and the purchase the staff was amazingly friendly. Chris was our salesman and we couldnt ask for a better time. They were even understanding about the sentiment of my trade in.

Dr
Review №93

Grant was a superb communicator, provided timely replies, showed professionalism and care throughout the transaction, and listened to our needs and desires to put us into the correct XC90. When we toured Volvo, I didnt even know about the T8 model but after listening first, he showed us several options including the T8. It was then we knew the T8 was the car for our family. Could not be happier with the result! Thank you!

Ro
Review №94

Alex was great to work with. Knowledgable, professional and helpful.

St
Review №95

Grant was awesome in every way! Thank you so much! Love my new XC 60.

Me
Review №96

Revising my original post, as I returned to this location to actually look at purchasing a new car and not having my existing car serviced. The entire process was a disaster. The car I fell in love with and would have walked out the door with that day, turned out to be the WRONG car. Same make/model, different year and mileage - sales person brought the wrong car to test drive. So obviously when I did get introduced to the actual car - the condition was not what I originally fell in love with. I had to COME BACK the next day because the intended vehicle wasnt ready for viewing, yet its been on their virtual page for over a week. Then we FINALLY get into conversations about purchasing and when the Sales Manager inserted himself, Brian, he was completely rude, argumentative, and stonewalling every part of the negotiation. Dont let them fool you that they are doing you any favors on pricing - YOUR good credit is what is getting you good deals on these cars - Needless to say, I had no hesitation walking out of that building with no new car. Id rather drive an extra hour to the next location than ever step foot near this place again.

VI
Review №97

Took our Volvo into Austin Volvo and received exceptional service from Tommy Ellis. I had gone to Another luxury car center and was told I needed a whole new compressor for the A/C, but the professionals at Austin Volvo inspected the car and found it was a simple wiring issue and saved me about $1800. I couldn’t be happier the A/C is working great and I fee confident in bringing my Car to Volvo Austin.

Di
Review №98

Hands down one of the best car buying experiences we have ever had. Micheal, our sales guy was amazing. We did not end up buying a Volvo, only because we could not find the color/price combination that worked for us, but we would highly consider returning when we need a car in the future.

ka
Review №99

These guys are true professionals..Starting from the mechanics all the way up to the President of the establishment.

ja
Review №100

Just purchased my fifth Volvo. Chris White made the process seamless. He had the car ready to go when I arrived at the dealership, and it took us about an hour to finish the paperwork. Chris is great!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:7216 N Interstate Hwy 35, Austin, TX 78752, United States
  • Site:https://volvoaustin.com/
  • Phone:+1 512-452-0266
Categories
  • Volvo dealer
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:9AM–7PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Offerings
  • Car wash:Yes
  • Oil change:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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